2017 Chevrolet Express Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Chevrolet Express, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes1344.8%
- Driver assistance827.6%
- Electrical26.9%
- Airbags26.9%
- Visibility13.4%
- Engine13.4%
- Exterior lighting13.4%
- Steering13.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The ABS/Traction control system has malfunctioned 3 separate times since purchase of the vehicle in 2017. The indicated fault is code C0110-04, Pump Motor Circuit Open. This fault has required the replacement of the Brake Control Computer (GM part# 19435407) and the Hydraulic Control Module (GM part# 25879231). The first malfunction occurred in October 2020 at 48,594 miles, the second was November 2022 at 91,621 miles with the most recent fault in August 2024 at 147,411 miles. The fault has not affected the ability to stop the vehicle, but it does render the ABS/Traction Control System inoperative. The vehicle is a travel van with the majority miles being highway miles (very little city driving)
The contact owns a 2017 Chevrolet Express. The contact stated that while driving at approximately 35 MPH, the ABS inadvertently engaged, and the vehicle pulled to the left side. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the electronic brake control module assembly needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 136,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Vehicle nearly went off road from ABS prematurely activating. ABS module needed. part number 84055065 unavailable through GM. Parked Van as it is too dangerous to drive.
Vehicles ABS went off while slowing to stop sign. Repair needed ABS Module part number 84055065. No part available through GM. Pulled vehicle from road as its super unsafe.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2017 CHEVROLET EXPRESS G-3500. WHILE OPERATING THE VEHICLE, THE TAIL LIGHTS AND DAYTIME RUNNING LAMPS ON BOTH THE PASSENGER AND DRIVER SIDES WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO CHEVROLET OF WAYZATA (16200 WAYZATA BLVD, WAYZATA, MN) WHERE THE LIGHTS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY FUSE BOX. THE FUSE BOX WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. VIN IS INVALID.*CW*JB
TL- THE CONTACT SENT THE COMPLAINT VIA EMAIL TO BE USED: ON 5/08/19 AFTER SEVERAL COMPLAINTS FROM OUR DRIVER THAT THE ELECTRICAL SYSTEM IN OUR 2017 EXPRESS CHEVY SHUTDOWN WHEN HITTING A BUMP OR SLAMMING THE DRIVER DOOR WE DECIDED IT WAS TIME TO GET IT CHECKED OUT VAN WAS NOT PURCHASED FROM AUTO NATION CHEVY IN LAKE WORTH FL,THIS DEALER WAS NOT ABLE TO LOCATE A PROBLEM THE SAME DESCRIBED PROBLEM CONTINUED TO PERSIST,WE DECIDED TO BRING THE VAN TO THE DEALER FROM WHOM IT WAS PURCHASED SCHUMACHER CHEVY IN NORTH PALM BEACH 05/13/19,UPON KEEPING THE VEHICLE FOR +/- A WEEK THIS DEALER CONCLUDED THAT THE FUSE CENTER ASSEMBLY WAS DEFECTIVE AND REPLACED VAN WAS RETURNED AND REMAINED PROBLEM FREE UNTIL LATE 6/2019 WHEN OUR DRIVER COMPLAINED THAT THE VAN WAS STARTING TO ACT UP AGAIN CONTACTED SCHUMACHER VIA TEXT TO LET THEM KNOW WE WERE HAVING RECURRING ISSUES ON 7/4/19. DURING THE DAYS PRIOR TO 7/4/19 OUR EMPLOYEE WHO DRIVES THE VAN WITH THE HELP OF OUR OTHER EMPLOYEE WHO WAS THE PASSENGER WAS ABLE TO RECORD WHAT GOES ON WHEN THE ELECTRICAL SYSTEM SHUTS DOWN 7/8/19 THE VAN SHUT DOWN ON INTERSTATE 95 AT A SPEED OF 65 MPH. .WHEN THE VAN SHUT DOWN AT THIS SPEED OUR DRIVER GOT SPIKED AND IN SLOWING DOWN BY STEPPING ON THE BRAKES CAUSED THE VAN TO JACKKNIFE AND SPIN TWICE HITTING THE CENTER MEDIAN WITH THE RIGHT REAR OF THE VAN TWO PEOPLE IN THE VAN WERE SAVED FROM INJURY VAN WAS TAKEN TO SCHUMACHER CHEVY THE NEXT DAY,WHEN THEY WERE NOT ABLE TO FIND THE PROBLEM AFTER A FEW DAYS I MADE THE DECISION TO TRIGGER THE LEMON LAW WITH GENERAL MOTORS TWO MONTHS OF INVESTIGATION BY GM PERSONNEL AND THEIR ENGINEERS THEY HAVE COME TO A CONCLUSION THAT THIS VAN IS NOT DEFECTIVE AND ARE UNWILLING TO ACCEPT ANY RESPONSIBILITY ARE NOW HAVING THE VAN REPAIRED AT THE BODY SHOP TO REPAIR THE RIGHT REAR DAMAGE. *LN *DT JB *TP
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
SERVICE AIRBAG, SERVICE TRACTION CONTROL AND SERVICE STABILITRAC POP UP ON THE DRIVER INFORMATION CENTER SCREEN RANDOMLY AND GO AWAY RANDOMLY. I HAVE NOTICED THE AIRBAG WARNING HAPPENS MORE FREQUENTLY WHEN THE ROADS ARE WET. VEHICLE WAS JUST AT DEALER FOR SERVICE AND THEY COULDN'T FIND THE PROBLEM. *TR
AIR BAG SENSOR HAS GONE BAD IT'S IN THE LEFT DOOR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2017 Chevrolet Express. The contact stated while driving approximately 65 MPH, the driver's side exterior split mirror failed to operate correctly and the contact was unable to see the lane to his left, nor to the rear of the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed but not repaired. The contact researched and found NHTSA Campaign Number 16V700000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 75.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WE'VE HAD 4 INSTANCES OF "ENGINE POWER REDUCED" AND CHECK ENGINE LIGHT, WITH NO PRIOR WARNING OF ISSUE ON THE DASH DISPLAY. I BELIEVE THIS IS DUE TO AN ISSUE WITH THE DIESEL PARTICULATE FILTER SOOT LOAD TRACKING. THE FIRST 3 OCCURRED ON RURAL HIGHWAY AND THE 4TH ON A LOCAL HIGHWAY AT SPEED. THE POWER REDUCTION IS IMMEDIATE AND SEVERE ENOUGH THAT THE VEHICLE RAPIDLY LOSES SPEED AND CANNOT KEEP UP WITH TRAFFIC. HAD TRAFFIC BEEN CLOSE OR WITH A TRAILER, THERE WOULD BE RISK OF BEING REAR ENDED DUE TO THE SUDDEN LOSS OF SPEED. I FEEL THERE SHOULD BE SOME WARNING TO GIVE A FEW SECONDS EVEN TO PUT ON HAZARDS AND PREPARE. THE LAST TWO EVENTS HAD CODE: P2463, THE DEALER RAN A SERVICE REGEN, BUT NO FAULT WAS FOUND. ON THE LAST ONE, THE DEALER GAVE ME GM SERVICE BULLETIN #10-06-05-002G STATING THE GM WOULD NO LONGER COVER THE SERVICE REGEN UNDER WARRANTY FOR P2463 WITH NO FAULT FOUND. I THE PURCHASED AN OBD READER TO MONITOR THE DPF SOOT LOAD AND OBSERVED ERRATIC BEHAVIOR IN THE SOOT LOAD, WITH 2 INSTANCES OF THE LOADING JUMPING OVER 100%, BUT APPARENTLY NOT ENOUGH TO TRIP THE CHECK ENGINE. I THEN CONTACTED GM CUSTOMER SERVICE TO EXPRESS MY CONCERN AND SHARE THE DATA, THE DEALER THEN RAN ADDITIONAL TESTS UNDER GM'S TECH GUIDANCE, BUT IN THE END GM STATES THAT THEY COULD FIND NOTHING WRONG AND THE VEHICLE IS OPERATING AS INTENDED. I'VE ATTACHED THE SERVICE RECORDS. THE LAST RECORD SHOWS THE DEALER INCORRECTLY LISTED MY CONCERN. MY COMMUNICATIONS WITH GM CUSTOMER SERVICE HAVE ALL BEEN PHONE CALLS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2017 CHEVROLET EXPRESS G-3500. WHILE OPERATING THE VEHICLE, THE TAIL LIGHTS AND DAYTIME RUNNING LAMPS ON BOTH THE PASSENGER AND DRIVER SIDES WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO CHEVROLET OF WAYZATA (16200 WAYZATA BLVD, WAYZATA, MN) WHERE THE LIGHTS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY FUSE BOX. THE FUSE BOX WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. VIN IS INVALID.*CW*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
MY COMPANY JUST RECENTLY PURCHASED DOZENS OF 2017 CHEVY EXPRESS VANS. ONE OF THESE NEW VANS (16 MILES ON ODOMETER) EXPERIENCED A FAULTY BRAKE BOOSTER MECHANICAL ISSUE WHICH CAUSED THE BRAKES TO ENGAGE WHILE TURNING THE STEERING WHEEL. THE DESIGN OF THE BRAKE BOOSTER INTEGRATION WITH THE POWER STEERING PUMP WAS PART OF THE PROBLEM. THIS IS POTENTIALLY FATAL DESIGN FLAW IF YOU MANUFACTURE A VEHICLE THAT WOULD ENGAGE THE BRAKES JUST BY TURNING THE STEERING WHEEL.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .