RoadVitals

2025 Mazda CX-30 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Jun 29, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
23
Reports on file since Feb 20, 2025

What this page shows

Our database holds 25 NHTSA owner-reported complaints for the 2025 Mazda CX-30. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 25

Visibility
Filed Jun 29, 2026

The wiper settings cannot be adjusted every speed is high- (meaning, the wipers always go super fast) unless, its on auto. I dont alwaus want to use auto. My dealership tech now has "refused" to work with me anymore- or has encouraged me to find another dealership bc of all the random little things ive brought up aboht the car. Seems to frustrate him. Just 2 days ago- the car started leaking water thru the top of the liftgate when going through the car wash. (I do opt for touchless- btw)

NHTSA ID
11747292
Incident
Jun 27, 2026
BrakesElectricalSteering
Filed May 27, 2026

2025 Mazda CX-30 experienced a sudden complete loss of power while driving at highway speed with no prior warning lights or indications of malfunction. Immediately before shutdown, steering became extremely stiff due to loss of power steering assist. Vehicle was steered towards the shoulder during highway speed of 65mph and was electrically inoperable while rolling, this includes the loss of hazards, power steering and electronic brake lock engagement.

NHTSA ID
11740473
Incident
May 26, 2026
Driver assistance
Filed Apr 7, 2026

On multiple occasions while driving in rain/snow/ice, the vehicle will initially throw an "i-ACTIVESENSE Partially Disabled Due to Camera Malfunction" error. This initially disables adaptive cruise control, lane keeping, blind spot detection, etc. This error immediately then cascades to throw a "Dynamic Stability Control Malfunction" error as well as an "ABS Malfunction" error, suggesting that both dynamic stability control and ABS are disabled. This issue has occurred roughly 50% of the time it rains/snows, and usually persists for 1-2 days even after fully clearing the windshield where the front camera system is located. This has caused me to have to drive the vehicle several times now in the rain and snow without ABS and dynamic stability control active -- this is a serious safety issue. It is understandable for a front camera malfunction to disable sensing features (like lane keeping), but this should not disable necessary safety features such as ABS and stability control. It is clear that there is a cascading sensor malfunction in this vehicle (possibly related to an earlier similar recall in 2024 models), that causes serious safety concerns.

NHTSA ID
11729660
Incident
Apr 5, 2026
Driver assistanceElectrical
Filed Mar 12, 2026

The vehicle has major electrical issues. The ABS and all over driver safety options would shut off for days at a time. I had purchased this cx30 as new on January 02, 2026. It totally died and wouldn't start on February 03, 2026. It had to ve towed by mazda roadside assistance to Towne Mazda dealer in Orchard Park NY. It is now March 12, 2026 and the dealer has had my vehicle for over a month. They put a new wiring harness in it ans other components. Very frustrating.

NHTSA ID
11723758
Incident
Feb 3, 2026
Filed Mar 10, 2026

While driving on the highway our sunroof exploded with no impact. The glass blew up outwards causing a loud gunshot like sound. We had the sunroof closed (not in use) and there were no vehicles around us for any asphalt or rocks to cause impact.

NHTSA ID
11723409
Incident
Feb 27, 2026
Electrical
Filed Feb 11, 2026

The contact owns a 2025 Mazda CX-30. The contact stated that the key fob had a slight dent, and after dropping the key fob, the key fob fractured into several pieces. The contact was unable to lock and unlock the vehicle using the key fob. The dealer was contacted and informed of the failure. The dealer advised the contact to purchase a new key fob. The key fob was not replaced. The manufacturer was made aware of the failure. The contact’s spouse's key fob had a similar failure, even though there was no dent in the key fob before the failure. The contact saw many online forums with the same defect. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

NHTSA ID
11717201
Incident
Apr 11, 2025
BrakesDriver assistance
Filed Feb 5, 2026
Crash reported

The contact owns a 2025 Mazda CX-30. The contact stated that while driving at approximately 2 mph into his garage, his right foot had slipped between the brake pedal and the accelerator pedal, and he was unable to get his foot out from under the pedals. The contact stated that the front end of his vehicle crashed into his garage wall. The contact stated that there was some damage to the front grill and the hood of the vehicle. The contact stated that he had not taken the vehicle to a dealer or collision shop. The contact had called the manufacturer and was advised that there was no action that could be taken to adjust the distance separating the brake pedal from the accelerator pedal. The contact stated that his foot had been trapped on two other occasions. The failure mileage was approximately 700.

NHTSA ID
11715886
Incident
Jan 26, 2026
Mileage
700 mi
Other / unspecified
Filed Jan 29, 2026

The tire pressure has also been varying quite a bit with inconsistent levels across all tires since purchase over the past 3 months.

NHTSA ID
11714374
Incident
Jan 29, 2026
Driver assistanceElectricalInterior & seats
Filed Jan 29, 2026

I have been having repeated issues with the doors not autolocking, liftgate functionality, rear seat sensor, and random (collision?) warnings/sensors - among other settings that keep coming undone (audio options, etc) since the purchase of this car that I have been diligently notating/timestamping- i have close to 200 occurences so far. Just submitting another report to let you know it is STILL happening and IS NOT user error.

NHTSA ID
11714353
Incident
Jan 29, 2026
Other / unspecified
Filed Dec 19, 2025

Tire psi seems to vary greatly under mild conditions. Drove 10 miles- city. 40mph. 70 degree weather. Increased 3psi.

NHTSA ID
11706193
Incident
Dec 19, 2025
ElectricalFuel system
Filed Dec 8, 2025

It seems like the computer has defaulted to receive the lowest possible gas mileage- if this is somehow communicating with the fuel system- its definitely affecting how much mileage I could be getting and robbing me of up to 100 miles per tank.

NHTSA ID
11703823
Incident
Dec 8, 2025
Fuel system
Filed Dec 7, 2025

Car is forecasted to get 290 miles off a full tank after doing nothing but highway driving. 10 miles less than when I first drove it (off the lot and primary highway driving) and 60 miles less than it should according to Mazda statement of 21-30mpg.

NHTSA ID
11703502
Incident
Dec 6, 2025
Electrical
Filed Dec 6, 2025

It 1833 the doors did not autolock

NHTSA ID
11703397
Incident
Dec 5, 2025
Electrical
Filed Dec 6, 2025

At 1833 yesterday evening, the doors did not autolock.

NHTSA ID
11703396
Incident
Dec 5, 2025
Electrical
Filed Dec 5, 2025

Dash button for lift gate not working. Occasionally the doors dont autolock Both of these things have happened multiple times since I drove the car off the lot .

NHTSA ID
11703366
Incident
Dec 5, 2025
Driver assistanceVisibility
Filed Dec 5, 2025

Although im confident in my own driving skills, it concerns me that the blind spots are so bad that it is NECESSARY to use the blind spot warning system and reverse/back up camera.

NHTSA ID
11703142
Incident
Nov 9, 2025
Electrical
Filed Dec 5, 2025

Iactive sensor indicated there was a/n (obstruction) or something preventing iactive from working (i dont remember what it said)? I dont remember- but either way- i find it distracting. It could not be turned off and was flashing repeatedly- telling me to drive safely ironically making me feel like I had to read it, in inclement weather, and take my eyes off the road.

NHTSA ID
11703141
Incident
Dec 3, 2025
Driver assistance
Filed Dec 5, 2025

Warning sensors activate randomly- of oncoming vehicles- in my opinion for no reason. Enough space between cars. Normal speeds, etc. Warning sensor to engage Brakes activate without sufficient reason. More than enough space between cars, normal speeds. Occasionally, it feels as if cruise control has taken over and slows the car down (not braking exactly, but controlling the speed by decreasing it). Acceleration also seems to randomly be controlled in the same manner.

NHTSA ID
11703137
Incident
Dec 1, 2025
Engine
Filed Dec 5, 2025

I wondered if, after my first service visit on 11-12-25, the dealership put regular leaded gas instead of premium in it, because there was a noticeable difference in gas mileage and the engine started revving pretty high, in my opinion. It also seemed to have less power (which was my main reason foe thinking the wrong gas had been out in). And since then, it hasn't been the same.

NHTSA ID
11703136
Incident
Nov 12, 2025
Tires & wheels
Filed Dec 5, 2025

At an unspecified service visit I Was told tires were at manufacturers recommended psi YESTERDAY - left the lot at 1530. The next morning - warning system indicated low psi- even as low as 30psi and front passenger so low it did not give a reading??? I have no idea why a service visit was even recommended at 1000 miles. Intake rep said for manufacturer oil change and maintenance?! 1000 miles? Bought 11-8-25?! So, if service visits are directly tied to software communication of the vehicle then, thats being reported too.

NHTSA ID
11703134
Incident
Dec 4, 2025
Fuel systemSteeringVisibility
Filed Dec 4, 2025

I have noticed over 30 things wrong with this car. Including but not limited to- the FIRST THINGS I mentioned to the dealership there seems to be apull to the right (suspension/alignment). The car randomly starts driving or feeling 'jerky" as if cruise control has taken over - 'phantom braking' is a term I came across that sounds accurate to me. And now, after having the vehicle for almost 30 days- there is significantly less mpg.received. 300 first tank vs about 250 this current tank.

NHTSA ID
11703129
Incident
Dec 4, 2025
Electrical
Filed Nov 5, 2025

The vehicle has a built in wireless phone charger. When the charger is used for for more than > 10 minutes, the phone proceeds to heat up to the point it burns your hand when you take it off the charger. I have spoken to the dealer and the service advisor says this is “normal” and occurs in a variety of car models. Then he blamed my phone, but my phone does not heat when using any other wireless or plug in charger. I am concerned that the excess heat will result in the battery exploding as we have seen with other phone charger and laptop charger devices. Perhaps they honestly do not realize this is an is an issue, but do we have to wait until someone is seriously hurt before it is addressed?

NHTSA ID
11697636
Incident
Nov 4, 2025
Filed Sep 17, 2025
Crash reported

Had this Mazda CX30 as a rental car for about a week. Was pulling into the driveway, hit the brakes, and the vehicle took off full speed causing a crash. The engine was revving at max and the vehicle was accelerating as if the gas pedal was floored. No matter what pedal I hit the car just kept going until the crash and being shut off.

NHTSA ID
11687780
Incident
Sep 16, 2025
Filed Aug 1, 2025

I am receiving recall notifications and service alerts for a Mazda vehicle that I do not own or have never authorized. I am a victim of identity theft, and it appears a vehicle may have been fraudulently registered or associated with my personal information. I have no connection to the vehicle being recalled and have reported this identity theft to the FTC, local police, and the California DMV. I am submitting this report to request that my personal information be removed from any vehicle records associated with this recall. I’m attaching supporting documents, including my identity theft FTC reports, police report, DMV reports Please advise on next steps to ensure my information is not used in connection with any unauthorized vehicles.

NHTSA ID
11677893
Incident
Jan 1, 2025
BrakesElectrical
Filed Feb 20, 2025

The contact owns a 2025 Mazda CX-30. The contact stated that upon starting the vehicle, the messages "i-Activsense Malfunction", "In Vehicle Network malfunction" and "ABS Malfunction" were displayed. Additionally, several unknown warning lights were illuminated. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed with an unknown harness failure; however, the part was not available to repair the vehicle. The vehicle was not repaired. The contact was provided a rental. The manufacturer was notified of the failure. The failure mileage was 71.

NHTSA ID
11643903
Incident
Jan 25, 2025
Mileage
71 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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