AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
2025 Mazda CX-30
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 25 NHTSA owner-reported complaints for the 2025 Mazda CX-30, most frequently naming the electrical, driver assistance and brakes categories. 1 safety recall has been issued covering this model year; and 141 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2025 | 1 | 1 |
| Aug 2025 | 1 | 2 |
| Sep 2025 | 1 | 3 |
| Nov 2025 | 1 | 4 |
| Dec 2025 | 12 | 16 |
| Jan 2026 | 2 | 18 |
| Feb 2026 | 2 | 20 |
| Mar 2026 | 2 | 22 |
| Apr 2026 | 1 | 23 |
| May 2026 | 1 | 24 |
| Jun 2026 | 1 | 25 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical1133.3%
- Driver assistance618.2%
- Brakes39.1%
- Fuel system39.1%
- Visibility39.1%
- Other / unspecified26.1%
- Steering26.1%
- Interior & seats13.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The wiper settings cannot be adjusted every speed is high- (meaning, the wipers always go super fast) unless, its on auto. I dont alwaus want to use auto. My dealership tech now has "refused" to work with me anymore- or has encouraged me to find another dealership bc of all the random little things ive brought up aboht the car. Seems to frustrate him. Just 2 days ago- the car started leaking water thru the top of the liftgate when going through the car wash. (I do opt for touchless- btw)
- NHTSA ID
- 11747292
- Incident
- Jun 27, 2026
2025 Mazda CX-30 experienced a sudden complete loss of power while driving at highway speed with no prior warning lights or indications of malfunction. Immediately before shutdown, steering became extremely stiff due to loss of power steering assist. Vehicle was steered towards the shoulder during highway speed of 65mph and was electrically inoperable while rolling, this includes the loss of hazards, power steering and electronic brake lock engagement.
- NHTSA ID
- 11740473
- Incident
- May 26, 2026
On multiple occasions while driving in rain/snow/ice, the vehicle will initially throw an "i-ACTIVESENSE Partially Disabled Due to Camera Malfunction" error. This initially disables adaptive cruise control, lane keeping, blind spot detection, etc. This error immediately then cascades to throw a "Dynamic Stability Control Malfunction" error as well as an "ABS Malfunction" error, suggesting that both dynamic stability control and ABS are disabled. This issue has occurred roughly 50% of the time it rains/snows, and usually persists for 1-2 days even after fully clearing the windshield where the front camera system is located. This has caused me to have to drive the vehicle several times now in the rain and snow without ABS and dynamic stability control active -- this is a serious safety issue. It is understandable for a front camera malfunction to disable sensing features (like lane keeping), but this should not disable necessary safety features such as ABS and stability control. It is clear that there is a cascading sensor malfunction in this vehicle (possibly related to an earlier similar recall in 2024 models), that causes serious safety concerns.
- NHTSA ID
- 11729660
- Incident
- Apr 5, 2026
The vehicle has major electrical issues. The ABS and all over driver safety options would shut off for days at a time. I had purchased this cx30 as new on January 02, 2026. It totally died and wouldn't start on February 03, 2026. It had to ve towed by mazda roadside assistance to Towne Mazda dealer in Orchard Park NY. It is now March 12, 2026 and the dealer has had my vehicle for over a month. They put a new wiring harness in it ans other components. Very frustrating.
- NHTSA ID
- 11723758
- Incident
- Feb 3, 2026
While driving on the highway our sunroof exploded with no impact. The glass blew up outwards causing a loud gunshot like sound. We had the sunroof closed (not in use) and there were no vehicles around us for any asphalt or rocks to cause impact.
- NHTSA ID
- 11723409
- Incident
- Feb 27, 2026
The contact owns a 2025 Mazda CX-30. The contact stated that the key fob had a slight dent, and after dropping the key fob, the key fob fractured into several pieces. The contact was unable to lock and unlock the vehicle using the key fob. The dealer was contacted and informed of the failure. The dealer advised the contact to purchase a new key fob. The key fob was not replaced. The manufacturer was made aware of the failure. The contact’s spouse's key fob had a similar failure, even though there was no dent in the key fob before the failure. The contact saw many online forums with the same defect. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
- NHTSA ID
- 11717201
- Incident
- Apr 11, 2025
The contact owns a 2025 Mazda CX-30. The contact stated that while driving at approximately 2 mph into his garage, his right foot had slipped between the brake pedal and the accelerator pedal, and he was unable to get his foot out from under the pedals. The contact stated that the front end of his vehicle crashed into his garage wall. The contact stated that there was some damage to the front grill and the hood of the vehicle. The contact stated that he had not taken the vehicle to a dealer or collision shop. The contact had called the manufacturer and was advised that there was no action that could be taken to adjust the distance separating the brake pedal from the accelerator pedal. The contact stated that his foot had been trapped on two other occasions. The failure mileage was approximately 700.
- NHTSA ID
- 11715886
- Incident
- Jan 26, 2026
- Mileage
- 700 mi
The tire pressure has also been varying quite a bit with inconsistent levels across all tires since purchase over the past 3 months.
- NHTSA ID
- 11714374
- Incident
- Jan 29, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; STEERING
DESCRIPTION Some customers may complain that the electric power steering warning light illuminates after engine start and DTC U2011:1C is stored. Zinc-plated whisker may form inside the EPS motor and trigger the DTC. However, since it is cleared when power is supplied during DTC detection, normal operation can be restored by turning the ignition OFF and then ON. Furthermore, there is no possibility of recurrence. This case may be resolved through a simple inspection or repair without the need for parts replacement, potentially avoiding unnecessary customer waiting time.
VISIBILITY/WIPER
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction.
ELECTRICAL SYSTEM
COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accordance with New York State General Business Law §399CCCCC (Connected Vehicle Service; Domestic Violence Victims). This regulation is intended to protect victims of domestic violence by allowing them to request the termination of third-party access (including access by an alleged abuser) to connected vehicle services, such as vehicle location tracking and remote control functions. To support this requirement, this Service Information enables confirmation of whether a vehicle is subject to connected vehicle services by referring to the SUBJECT VIN & PRODUCTION DATE RANGE, and provides guidance on the procedure to terminate such services when a customer requests the removal of third-party access for an applicable vehicle. Effective July 1, 2026, if a customer requests action under this regulation, a CMU/CDC software update must be performed to enable appropriate control of connected vehicle service access. If no request is made by the customer, the CMU/CDC software update is not required. REPAIR PROCEDURE 1. Confirm that the customer has requested deactivation of connected services in accordance with New York State General Business Law related action. 2. Perform the CMU/CDC software update according to the procedures outlined in the appropriate TSB shown in the table below:
ELECTRICAL SYSTEM; ENGINE
This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI General Informatio Opening the TCU Communication Line WI-FI How-To Conditions for Remote Engine Start Will Not Function WI-FI Trial Period Conditions for Remote Engine Start Function Will turn engine OFF Interacting With The App TCU Communication Line Status Service Issues Educational Videos Troubleshooting Resources MyMazda App Error Codes Customer Opt-Out
SUSPENSION
DESCRIPTION Some vehicles may exhibit a clicking, popping, tapping or knocking noise from the front end when turning left or right and accelerating. NOTE: The noise could occur at different steering wheel angles or power levels. Due to the insulating properties of the suspension and chassis, it can be difficult to determine which driveshaft is at fault by listening from inside the vehicle. See the attached video for an example of an outer CV joint clicking. These noises may be caused by the outer ball joint cage machining being out of specification. To eliminate this concern, tighter quality controls have been implemented to ensure proper machining of the cage window. NOTE: The part number for the improved part has not been changed. The current parts inventory is after the countermeasure production date implementation.
ELECTRICAL SYSTEM
UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM DESCRIPTION The release notes outlined below provide an overview of bug fixes, feature improvements, and updates included in the latest software release. The latest version of software contains all the updates of the previous versions. NOTE: If current version is not 7230C**-NA10_*****, this TSB is not applicable. Version 10034 for 7230C1A-NA10 or 7230C5B-NA10 enables termination of connected services at customer request Termination of Connected Services by customers at their initiative has been enabled. Accordingly, the following items have been updated. Add a "Data Communication Information" item under Settings > System Settings>Online Connectivity. ○ Updated the text displayed on the confirmation screen for disabling Connected Services. REPAIR PROCEDURE 1. Verify the customer concern. 2. Update MAZDA CONNECT with software version 10034 / 10026 or later with a USB memory stick using the 7TH GEN MAZDA CONNECT Update Instructions.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.