SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR; WHEELS:LUGS/NUTS/BOLTS/STUDS
2025 Tesla Cybertruck
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 22 NHTSA owner-reported complaints for the 2025 Tesla Cybertruck, most frequently naming the driver assistance, electrical and body & structure categories. 3 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 7 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2025 | 1 | 1 |
| Sep 2025 | 2 | 3 |
| Nov 2025 | 4 | 7 |
| Dec 2025 | 3 | 10 |
| Jan 2026 | 2 | 12 |
| Feb 2026 | 1 | 13 |
| Apr 2026 | 1 | 14 |
| May 2026 | 3 | 17 |
| Jun 2026 | 3 | 20 |
| Jul 2026 | 2 | 22 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance826.7%
- Electrical620.0%
- Body & structure310.0%
- Steering310.0%
- Seat belts26.7%
- Interior & seats26.7%
- Visibility13.3%
- Brakes13.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING
STRUCTURE:BODY
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
FSD Collisions in Reduced Roadway Visibility Conditions
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI discussed individual incidents and its initial findings during the PE phase of its investigation with Tesla. As part of those discussions, Tesla’s post-incident analysis indicated that the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s degradation detection system, both as originally deployed and later updated, fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants. In the crashes that ODI has reviewed, the system did not detect common roadway conditions that impaired camera visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. In upgrading PE24031 to an Engineering Analysis (EA), ODI will gather further information on the updated degradation detection system, including the status of updating vehicles and scope of compatible vehicles, the system’s visibility degradation detection capability, and alerts or warnings to the driver. Lastly, ODI will conduct analysis on six recent potentially related incidents. These incidents can be found at NHTSA.gov under the following SGO report identification numbers: 13781-11937, 13781-13211, 13781-13569, 13781-13633, 13781-13693, 13781-13788. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.
Traffic safety violations while Full Self Driving ("FSD") is engaged
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary. The driver remains fully responsible at all times for driving the vehicle, including complying with applicable traffic laws. ODI’s investigation will therefore focus, in particular, on whether certain driving inputs within the control authority of FSD forestall the driver’s supervision when they are unexpectedly performed. ODI has identified a number of incidents in which the inputs to the dynamic driving task commanded by FSD induced vehicle behavior that violated traffic safety laws. Although reports of this nature span a variety of behaviors, the reports appear to most commonly involve two types of scenarios. The first type of scenario involves a vehicle operating with FSD proceeding into an intersection in violation of a red traffic signal. The second type of scenario involves FSD commanding a lane change into an opposing lane of traffic. With respect to the first type of scenario, ODI has identified 18 complaints and 1 media report alleging that a Tesla vehicle, operating at an intersection with FSD engaged, failed to remain stopped for the duration of a red traffic signal, failed to stop fully, or failed to accurately detect and display the correct traffic signal state in the vehicle interface. Some complainants also alleged that FSD did not provide warnings of the system's intended behavior as the vehicle was approaching a red traffic signal. ODI has identified six Standing General Order ("SGO") reports in which a Tesla vehicle, operating with FSD engaged, approached an intersection with a red traffic signal, continued to travel into the intersection against the red light and was subsequently involved in a crash with other motor vehicles in the intersection. Of these incidents, four crashes resulted in one or more reported injuries. At least some of the incidents appeared to involve FSD proceeding into the intersection after coming to a complete stop. ODI's pre-investigative work, including coordination with the Maryland Transportation Authority and State Police, indicated that the problem may be repeatable, given that multiple subject incidents occurred at the same intersection in Joppa, Maryland. NHTSA understands that Tesla has since taken action to address the issue at this intersection. With respect to the second type of scenario, ODI has identified 2 SGO reports, 18 complaints, and 2 media reports alleging that a Tesla vehicle, operating with FSD engaged, entered opposing lanes of travel during or following a turn, crossed double-yellow lane markings while proceeding straight, or attempted to turn onto a road in the wrong direction despite the presence of wrong-way road signs. Likewise, ODI has identified 4 SGO reports, 6 complaints, and 1 media report alleging that a Tesla vehicle, operating with FSD engaged, proceeded straight through an intersection in a turn-only lane or executed a turn at an intersection in a through lane despite the presence of lane markings or signals. Complaints also alleged that FSD did not provide warnings of the system's intended behavior. Some complaints alleged that more than one of these failures occurred and, as such, the numbers are not cumulative. Some of the reported incidents appeared to involve FSD executing a lane change into an opposing lane of travel with little notice to a driver or opportunity to intervene. ODI’s review will assess whether there was prior warning or adequate time for the driver to respond to the unexpected behavior or to safely supervise the automated driving task. This review will assess any warnings to the driver about the system's impending behavior; the time given to drivers to respond; the capability of FSD to detect, display to the driver, and respond appropriately to traffic signals; and the capability of FSD to detect and respond to lane markings and wrong-way signage. NHTSA's review will also consider any updates or modifications to the system(s) that may affect the performance of FSD with respect to obeying traffic safety laws and signals. This assessment will focus, in particular, on the types of traffic safety violations described above, as most reports identified thus far have centered around those behaviors. While the behaviors under investigation appear to occur most frequently at intersections, NHTSA’s investigation will encompass any other types of situations in which this behavior may arise, such as when traveling adjacent to a lane of opposing traffic or when approaching railroad crossings. If other evidence received during this investigation involve other types of traffic safety violations, those may be considered as part of this assessment as well. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov. The SGO reports cited in this Resume are listed below by report ID and are available for download at NHTSA.gov/laws-regulations/standing-general-order-crash-reporting. 13781-8739-1, 13781-8995-1, 13781-9623-1, 13781-10333-1, 13781-10872-1, 13781-10930-1, 13781-10939-1, 13781-10941-1, 13781-11069-1, 13781-11305-1, 13781-11579-1 Media reported allegations included as a separate attachment.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
My 2025 Tesla AWD Cybertruck's rear driver 20" wheel came loose, creating a loud banging noise. The wheel nuts on 2 of the studs worked finger-loose, and one of the studs broke off the hub. The truck had 9000 miles on the odometer. Tesla's service dept blamed me for improperly rotating the tires, but I had never removed or replaced them.
- NHTSA ID
- 11750853
- Incident
- Jul 16, 2026
Interior factory component off-gassing causes a recurring residue film on the internal glass of the forward-facing camera, completely blinding the vehicle's primary safety systems and FSD. Tesla Service refuses to rectify the defect under warranty, calling it standard maintenance, forcing owners to drive with compromised driver-assist features or pay recurring out-of-pocket fees.
- NHTSA ID
- 11750193
- Incident
- Feb 15, 2026
The vehicle's rear structural Giga Casting sustained severe structural failure, exhibiting two distinct cracks following an impact. The vehicle and the damaged casting are fully available for inspection upon request at my current location/service center. The safety risk is extreme. The Giga Casting is a core load-bearing structural component of the vehicle. Cracking in this area severely compromises the vehicle's structural integrity. If the vehicle continues to be driven, any subsequent minor impact or even routine road vibrations could lead to a catastrophic structural collapse, complete loss of vehicle control, or unpredictable battery pack intrusion, putting my life and other road users at severe risk. the structural cracks on the Giga Casting have been inspected and confirmed by the Tesla Service Center and I been told by the technician the casting is very easy to get damaged. When the accident happened the most cybertruck get damaged in the casting
- NHTSA ID
- 11746900
- Incident
- May 20, 2026
The contact owns a 2025 Tesla Cybertruck. The contact stated that while pulling into a charging station with the self-driving system activated, the vehicle stopped in front of the payment pole; however, the vehicle inadvertently accelerated through the barrier gate arm, and the arm was fractured. The barrier scratched the passenger’s side bumper. A police report was not filed. There were no injuries sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.
- NHTSA ID
- 11745888
- Incident
- Jun 17, 2026
- Mileage
- 13,000 mi
PCS2 failure. The PCS2 board manages charging and power conversion. Failures typically start by restricting home AC charging speeds (e.g., dropping from 48A down to 24A) and can eventually result in a complete loss of AC charging and a "Charging Unavailable" alert.
- NHTSA ID
- 11745238
- Incident
- Jun 12, 2026
My 2025 Tesla Cybertruck AWD (VIN: [XXX] ) was returned to me after the first service visit (Invoice XXX Tesla Palo Alto, 8/22/2025) with the Pedestrian Warning System (PWS) speaker disconnected. The disconnection occurred during front-end service work at that visit, which included front fascia inspection and removal. The technician did not reconnect the PWS speaker before returning the vehicle. The disconnection was not discovered until the second service visit (Invoice XXX, Tesla Palo Alto, 9/18/2025), at which point Tesla's own invoice documented: "The issue was caused by a disconnected front pedestrian warning speaker. Technician reconnected the front pedestrian warning speaker to resolve the issue." The [XXX] s therefore operated with a disconnected PWS for approximately 4 weeks — from August 22 to September 18, 2025 — without my knowledge. During this entire period, the vehicle was not emitting the required audible low-speed alert. The PWS emits an audible alert at low speeds to warn pedestrians, cyclists, and visually impaired individuals of the vehicle's approach. This system is required under FMVSS 141 (Minimum Sound Requirements for Hybrid and Electric Vehicles). This is a service-inflicted deactivation of a federally-required pedestrian safety system. The deactivation was caused by Tesla's Palo Alto service center (4180 El Camino Real, Palo Alto, CA 94306) during routine warranty repair work. The vehicle was returned to me without disclosure of the disconnection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11737207
- Incident
- Aug 22, 2025
My 2025 Tesla Cybertruck AWD (VIN: [XXX] ) has a recurring failure of the right rear seat occupant detection system, which governs airbag deployment and is certified by Tesla to meet FMVSS 208. The same alert (internal code RCM2_a698) persisted through two official repairs at Tesla Palo Alto: 1st repair (Invoice XXX, 8/22/2025): seat belt buckle replaced. Alert recurred 2 days later, August 24, 2025. 2nd repair (Invoice XXX, 9/18/2025): harness assembly replaced. Tesla then performed a Visual Quality Check, recording in the invoice: "Technician performed a visual quality check to ensure its condition meets our standards." Vehicle returned as repaired. Relying on Tesla's written certification, I reinstalled my [XXX] son's car seat in that position. He rode there daily for approximately 7 months (September 2025 - April 2026). On April 21, 2026, I tested the seat and found the sensor still actively failing - unable to detect an adult occupant. My spouse witnessed this. I have 30-second video. Alert RCM2_a698 remains active in Tesla's systems today, confirmed by screenshot. This is my family's only vehicle. My wife currently uses the right rear seat. Airbag deployment for that seat cannot be relied upon. Tesla has been notified and has not resolved this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11737205
- Incident
- Apr 21, 2026
While FSD was actived, my cyber truck was driveing on lane 2, it steered to the right on while passing a truck to its right side unsafely. The truck on lane 3 hit my right back wheel, and then it hit another truck on lane 4.
- NHTSA ID
- 11735608
- Incident
- May 2, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
POWER TRAIN
On certain Cybertruck vehicles, the halfshaft bolts may lose torque, which may cause a loud grinding noise if the hub and axle facespline teeth become unseated and damaged. If axle grinding noise is present before starting this bulletin, replace the hub, halfshaft, and halfshaft bolt on the impacted corner. Replace the remaining halfshaft bolts on the unaffected halfshaft locations. Then, run a Double Pedal Torque Test to confirm the hub and halfshaft facespline teeth are properly seated. If no axle grinding noise is present before starting this bulletin, replace all 4 halfshaft bolts and run a Double Pedal Torque Test to confirm the hub and halfshaft facespline teeth are properly seated.
POWER TRAIN
On certain Cybertruck vehicles, the halfshaft bolts may lose torque, which may cause a loud grinding noise if the hub and axle facespline teeth become unseated and damaged. Replace all 4 halfshaft bolts and run a Double Pedal Torque Test to confirm the hub and halfshaft facespline teeth are properly seated.
ELECTRICAL SYSTEM
On certain Cybertruck vehicles, the AC junction box to fast charge contactor HV harness might have a poor crimp connection, which may cause increased resistance and localized heating in the harness. If the ancillary cover is removed for other procedures, replace the AC junction box to fast charge contactor HV harness with version -J or later.
STRUCTURE:BODY
On some Cybertruck vehicles, the adhesive in top edge and/or center reinforcement bracket of the tailgate might delaminate, which may cause noise, vibration, and harshness (NVH). Inspect the vehicle for symptoms related to the condition. If symptoms are present, rework or replace the tailgate assembly.
STRUCTURE:BODY
On some Cybertruck vehicles, reinforcement brackets inside the front and rear door assemblies might cause low frequency shaking, rattling, and/or vibrations at the door assemblies and/or LH side mirror when the vehicle is driven at high speeds, which does not meet Tesla quality standards. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, apply new adhesive to the reinforcement brackets and install additional butyl pads on the affected door assemblies.
On certain Cybertruck vehicles, the Vehicle Emission Control Information label was printed with text that is illegible.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.