2025 Volkswagen Atlas Cross Sport

The contact owns a 2025 Volkswagen Atlas Cross Sport. The contact stated that while driving, there was oil leaking from the engine nearby the exhaust. The contact became aware of the oil on the driveway. The contact raised the hood and smelled an oil odor. The contact associated the failure with Technical Service Bulletin: 21-26-02. The vehicle was taken to the local dealer, where the oil inlet pipe was replaced. The part was cleaned, but no additional assistance was provided. The contact notified the dealer of the TSB. The manufacturer was contacted and informed the contact that no additional assistance would be provided. The failure mileage was approximately 9,000.

NHTSA ID

11772622

Incident

Oct 15, 2026

Mileage

9,000 mi

1. Warning lights come on intermittently when no engine problem exists. After turning the engine on and off a few times, they go away. 2. Windshield wipers randomly turn on without being activated and not raining. 3. Screen glitches: Random screens pop up and scroll without being activated by a human.

NHTSA ID

11768681

Incident

Oct 2, 2026

Hi, I have been an owner of 2025 Atlas Cross Sport Premium R line for over 8 months now. Since June 2026 I have 2 incidents of cracked front windshield. All VW manufactured glass for Atlas CS are made paper thin and prone to sudden damage upon small impact my road debris or rocks. I have owned cars in the past and never had this issue before. The quality of the glass does not coincides with fair business standards and it has made to the point of constant wear, so they continue to sell their glass through poor practices.

NHTSA ID

11766637

Incident

Sep 22, 2026

I keep having issues with the entertainment screen where it stops working. When this happens there are multiple issues: I can not control the temperature and my gps shows I’m in a different town causing my heads up speed limit telling me the speed limit is 50mph in my 25mph neighborhood. Bill jacobs Volkswagen does not care as I have brought it in on multiple occasions and they keep informing me it works as designed. I have sent them videos and pictures. The entertainment screen controls everything in the car since there are no buttons anymore.

NHTSA ID

11765470

Incident

Sep 18, 2026

I am reporting a serious safety defect involving my 2025 Volkswagen Atlas Cross Sport SE, VIN [XXX]. The vehicle repeatedly experienced shaking, hesitation, warning lights, loss of power, and engine shutdowns. On approximately XXX, the engine shut off while the vehicle was idling in Drive at approximately 48,582 miles. On approximately XXX, multiple warning lights appeared and the vehicle stopped operating while being driven on the highway, creating a serious collision risk. An independent diagnostic scan recorded code P2402, EVAP leak-detection-pump control circuit high. Volkswagen personnel had previously been notified of a vacuum-related concern. [XXX] Volkswagen of [XXX] took possession of the vehicle on XXX, at approximately 49,900 miles. The authorized Volkswagen dealership then informed me in writing that the gas tank had “collapsed inward” and that it would replace the tank and other EVAP components. I am concerned that an EVAP or venting malfunction created excessive vacuum and caused the tank to collapse. Tank deformation could potentially damage the tank, seams, seals, fuel lines, fittings, fuel-pump assembly, or vapor connections. Any resulting fuel or vapor leak reaching an ignition source could create a fire hazard. No fire occurred, but the confirmed collapsed tank, repeated shutdowns, and warning lights presented serious safety concerns. The vehicle has undergone repeated repair visits and more than 36 reported days out of service. A torque converter was previously replaced, but the shaking and drivability problems continued. I request investigation of possible fuel-tank collapse, EVAP malfunction, excessive vacuum, stalling, and related fire risks in Volkswagen Atlas vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11765193

Incident

Sep 9, 2026

The rear taillight lens on my 2025 Volkswagen Atlas Cross Sport cracked without an impact or collision. Water has entered the taillight assembly through the crack, creating condensation/water inside the lamp and a potential risk of lighting or electrical failure. The vehicle is still within its new-vehicle warranty, but Volkswagen/the dealer declined to repair the assembly. The taillight remains available for inspection. There was no crash, fire, injury, or police report. I understand that similar taillight cracking and water-intrusion problems have been reported by other Volkswagen owners. I believe this may indicate a broader defect trend.

NHTSA ID

11763726

Incident

Jan 15, 2026

On August 31, 2026, while driving my 2025 Volkswagen Atlas Cross Sport on the highway, multiple warning lights illuminated and the vehicle stopped operating while I was in traffic. The sudden loss of vehicle operation created a serious risk of a collision and placed me and other motorists in danger. This vehicle has experienced repeated problems including rough operation, hesitation/loss of acceleration, warning lights, engine/misfire-related faults, and powertrain concerns. The vehicle has previously been presented to Volkswagen dealerships for diagnosis and repair, but the problems have continued. On the date of this incident, the vehicle again displayed three warning lights and then became inoperable while being driven on the highway. I am now afraid to operate the vehicle because I do not know when it may lose power or stop again. Volkswagen had a service appointment scheduled for the vehicle that day, but the appointment was canceled because the dealership stated that no loaner vehicle was available. I am requesting that NHTSA investigate this repeated loss-of-power/stalling condition because a vehicle that can suddenly stop operating in highway traffic presents a serious safety hazard.

NHTSA ID

11761050

Incident

Aug 31, 2026

The contact owns a 2025 Volkswagen Atlas Cross Sport. The contact stated that while driving 65 MPH, the autonomous braking system was negatively affected by roadway passing underneath the highway. The system mistakenly determined that the vehicle was on the lower roadway, causing the brakes to apply erroneously. The contact stated that the failure was caused by Volkswagen's Predictive Adaptive Cruise Control. During the failure, the warning lights illuminated on the instrument panel and the message curve ahead, reduce speed was displayed. The manufacturer was notified of the failure by phone and email. The vehicle was taken to a local dealer, but the issue was deemed not to be a safety concern by the service department.

NHTSA ID

11761026

Incident

Jun 30, 2026

Checking engine oil level.

Prevent Sporatic Misfire Faults.

Reprogramming Control Module process

Update Programming

Water Migration under RAPGARD® during PDI

Condensation