2025 Nissan Murano

While driving the vehicle the engine completely shut down and an "engine failure" light came on, and the vehicle became completely stationary. Electrical seemed to be running. I had to put the vehicle in park, turn it off and turn it back on to move it off the road. A couple weeks prior, the vehicle was making strange revving noises that I am unsure if they are related. I was in the middle of the road, and thankfully, cars behind me were stopped at a red light. I often drive on the highway and this could be deadly if it happens while driving 70 mph. The dealer was unable to reproduce the issue and told me the car is fine. The looked for codes, and only found communications errors. They checked the battery which also showed no signs of errors. I do not feel safe driving the vehicle.

NHTSA ID

11775686

Incident

Nov 1, 2026

On October 14, 2026, while driving my 2025 Nissan Murano, the engine suddenly began making an extremely loud, sustained sound as though it was revving at very high RPM. I completely released the accelerator and applied the brakes, but the loud revving continued while the vehicle slowed. I remained able to brake and reduce speed; the vehicle did not accelerate uncontrollably. I safely pulled over, switched off the engine, and restarted it. The abnormal behavior then disappeared. I did not record the actual RPM. Two yellow dashboard indicators appeared during the incident, but I could not identify them with certainty. The Check Engine light did not illuminate. Several milder episodes of unusual engine revving had occurred previously during normal driving. The unpredictable behavior raised concern about a possible engine or transmission malfunction while driving. The specific failed component and cause are unknown. On October 19, 2026, Lorenzo Nissan Fort Lauderdale inspected the vehicle under repair order 300406. Mileage was 10,951 at intake and 10,960 after testing. The technician reported a nine-mile road test, no abnormal RPM flare, normal transmission operation, and no diagnostic trouble codes. The reported condition was not reproduced, and its cause remains unidentified. The repair order summarizes revving during acceleration but omits that it continued after releasing the accelerator and while braking, and disappeared after restarting. I had provided these details in writing to the service director. I have also submitted an inquiry to Nissan Consumer Affairs and am awaiting a response. Service records and correspondence are available.

NHTSA ID

11772402

Incident

Oct 14, 2026

I am writing to formally document a serious safety incident involving my 2025 Nissan Murano, VIN [XXX] which I purchased from CarMax on XXX with fewer than 300 miles on the odometer. The current mileage is approximately 2,500. On XXX while driving on a public road, the vehicle suddenly and completely shut down with no prior warning. Multiple malfunction lights illuminated. The vehicle retained electrical power but would not move. I was fortunate that this occurred on a low-speed county road (35 mph limit). Had the same failure occurred on the interstate earlier that day, the outcome could have been tragic. I was able to restore limited operation only after performing a complete shutdown and opening the driver’s door, which appeared to reset the system. This is not an acceptable or reliable solution for a brand-new vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11772056

Incident

Oct 17, 2026

I was at a stop light I proceeded to take off and car was lagging when accelerating. Recently just discovered that the vehicle lags in reverse also . Foot is placed on a gas pedal car hesitate to take off

NHTSA ID

11771872

Incident

Dec 31, 1969

I am assuming it is the power train/transmission. that keeps malfunctioning. This has happened NUMEROUS times and appears to be happening more and more often. i was almost in a collision because of it. It definitely puts my safety and the safety of others at risk. The problem has not been reproduced or confirmed by a dealer and they are now telling me (verbally) that I cannot bring it back Unless I get some kind of warning on the vehicle. Yes, I took it into the Nissan Dealer in [XXX] and they could not replicate the problem. They originally assumed I was doing something (accidently hitting the shifters) but the Rep (Dustin) stated he drove it at the speeds it was happening and could not engage the shifters so it wasn't me. (he verbally told me this) There were no warning lamps or messages. HOWEVER, on XXX, I received an email from Nissan that the "Electric Shift Control System Warning Light is on" and to take it to the dealer as soon as possible. When I took it to the Dealer, they stated they could no Nothing since there was no Error On The Vehicle. They admitted something was probably wrong, but without the actual vehicle telling them, they couldn't help me. They refused to look at it or write a ticket. On Various occasions after I start the vehicle, as I'm trying to accelerate, it revs but will not speed up. I have been able to pull over on all these occasions, stop the engine and restart the engine. It then fixes the problem. However, on Tuesday, XXX, I was at a drive thru. When I left the drive thru and pulled into traffic on a VERY busy Street it started revving and not accelerating. Thankfully, I was able to safely pull over before the car behind me hit me. At no time while I was in the drive thru did I turn off the vehicle. This is the first time that happened. The very next day when I was in a shopping mall, it did it again. I was able to take a picture of it revving and only going 18 miles an hour INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA ID

11766481

Incident

Sep 8, 2026

The Electronic Parking Brake (EPB) actuators are bolted directly to the brake caliper. It has been detected that the factory retaining bolts lack a threadlocking compound (such as Loctite) to prevent them from backing out due to normal vehicle vibration. As a result, the bolts back out completely and fall off, causing the actuator to become loose and detach from the brake caliper.

NHTSA ID

11749782

Incident

Jul 9, 2026

One week ago (6/19) while driving the main screen went black. I pulled over and restarted engine 3x with no luck so drove to dealership. Another startup there it was still black. I was told by service manager “I cannot have you drive it like that” and I was offered a rental which I accepted. Just prior to claiming the rental I again started my Murano and the screen was normal again. I took my vehicle but made an appt to have things checked on Monday. At that time I was told that it just needed a software update. That was concerning to me because how would I know in the future it needed an update prior to another incident of the screen going black. Response was that I wouldn’t. Yikes! Additionally, the google assist has repeatedly been of concern with audible requests being met by incorrect responses (different radio station than requested, or static); temperature setting set to 3 degrees higher than requested. Audio will cut out randomly that will only reset after the car is shut off for period of time. Talk to text malfunction and looping. During one errand shortly after taking ownership the backup camera froze and stayed like that for a 25 minute drive. The dealership did a factory reset yesterday (6/26) in an attempt to resolve several issues but with no luck. I also got an oil change. My receipt did not reflect the reset so I requested that be added to my service record.

NHTSA ID

11746899

Incident

Jun 20, 2026

Four times in the last month or so, the accelerator pedal has stuck while driving. I take my foot off the gas but the engine continues racing, and the car keeps increasing in speed. The last time it happened I almost ran into the car in front of me. I slammed hard on the brakes to try and stop the momentum. I heard a loud pop and the accelerator eventually returned to normal, but it took 4 or 5 seconds. The local Nissan Dealer cannot find any problems, and cannot repeat the problem despite numerous test drives. The car is less than halfway through a 39 month lease. I have contacted Nissan Customer Care and hope to have them buy back the lease without any cost to me. I am afraid to drive the car and it is currently sitting in the Dealer’s parking lot.

NHTSA ID

11743050

Incident

Jun 3, 2026

DRIVER’S DOOR MIRROR REVERSE TILT-DOWN FEATURE NOT WORKING PROPERLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION December 16, 2025 NTB25-065 Original bulletin published February 19, 2026 NTB25-065A APPLIED DATES added; PARTS INFORMATION revised July 20, 2026 NTB25-065B APPLIED VEHICLES revised; APPLIED DATES revised; PARTS INFORMATION revised October 8, 2026 NTB25-065C Bulletin title, APPLIED VEHICLES, SERVICE INFORMATION and PARTS INFORMATION revised

UNKNOWN OR FORGOTTEN PIN NOT ALLOWING ACCESS TO THE AUDIO VIDEO UNIT SERVICE INFORMATION If an Audio Video (A/V) unit is not accessible to use all the features due to an unknown or forgotten PIN set in the A/V unit, a Remote Data Wipe (RDW) can be performed to reset the A/V unit back to factory default which is outlined in the SERVICE PROCEDURE starting on page 3. For non-navigation models or models without Google Automotive Services® (GAS), a Factory Data Reset procedure is available starting on page 7. HINT: Guest User Profile can still be accessed with a PIN set, but all the features cannot be accessed in Guest User Profile.

BSW WARNING WITH C1E00-47 AND/OR C1E80-47 STORED IN SIDE RADAR REAR LH AND/OR SIDE RADAR REAR RH This bulletin is no longer active. Please discard previous versions of NTB26-047.

BSW WARNING WITH C1E00-47 AND/OR C1E80-47 STORED IN SIDE RADAR REAR LH AND/OR SIDE RADAR REAR RH IF YOU CONFIRM The BSW warning was displayed, and one or more of the following DTCs are stored as Current: · C1E00-47 for "Control Unit" stored in the Side radar "Rear Left" · C1E80-47 for "Control Unit" stored in the Side radar "Rear Right" ACTION 1. Confirm the current part number of the Side Radar (Rear LH) and/or Side Radar (Rear RH) that corresponds to the stored DTC(s). 2. Based on the DTCs stored, individually reprogram each applicable Side Radar (Rear LH) and/or Side Radar (Rear RH).

WIRING HARNESS REPAIR INFORMATION This bulletin is no longer active. For future reference, see the HRK mobile app and the Electronic Parts Catalog (EPC). Please discard previous versions of NTB14-032.

FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of NTB26-006.