Owner-reported complaints naming the powertrain system, filed with NHTSA
Data refreshed
Powertrain (other) reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest May 8, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 265 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2019 Mazda CX-5 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming powertrain
The 25 most recent of 29, in the owner's own words
My car has an issue officially diagnosed by a reputable mechanic that matches the claim of the former TSB SA-058/20 that was changed and clarified through the now existing TSB SA-031/21. My car has a cracked cylinder head. This is the non turbo engine but it does have cylinder deactivation which his believed to be a culprit. The cracking is known to be caused by a manufacturing defect. There is an existing class action lawsuit regarding the turbo versions. There are complexities as to wh this lawsuit is on behalf of the turbo engines, and not the non turbo engines, however the same problems are well documented and widely acknowledged throughout hundreds if not more instances of people online and by Mazda's acknowledgment of the problem through the TSB's. This put me at great safety risk. I was driving north bound right beside semi trucks and busy traffic at speed limits of 70 mph when my engine started smoking. I was able to pull over and get it to a nearby mechanic. They officially diagnosed the vehicle w the cracked cylinder head matching the aforementioned TSBs. Mazda denied my goodwill case, even though it was made without complete information on my situation and car, despite my best attempts to get to the one representing my case with the dealership(I tried to reach him for 2 days with no success). Getting a repair from Mazda dealerships was inconvenient for my location and schedule, but I've always had my vehicle properly serviced. Mazda said this repair would cost near $7500. A mechanic quoted me at least the amount of $5500.
NHTSA ID
11736667
Incident
Mar 17, 2026
EnginePowertrain (other)
Filed Mar 5, 2026
My VIN indicates the 2.5L non-turbo SKYACTIV engine. Many 2019 CX-5 Touring models with this engine used cylinder deactivation, which is the version that has had some cylinder head cracking complaints. The engine type has documented failures my mileage (96k) is not extremely high for an engine The repair cost is very high ($5,500+) Mazda is refusing to help me out of goodwill assistance and ive only had the car for a year. They know this is a problem and fixed it for the turbos but not the non turbos! This is ridiculous, i expected a car to last more than 96k miles this can cause a fire or a stall and can cause a crash
NHTSA ID
11722300
Incident
Jan 1, 2026
EnginePowertrain (other)
Filed Feb 15, 2026
The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identified by the manufacturer in Service Advisory SA-037/23. This failure is causing pressurized engine oil to leak directly onto the hot exhaust manifold while the vehicle is in operation. The leaking oil is pooling on high-temperature exhaust components, creating a significant risk of fire while driving. The leak generates heavy smoke and noxious burning oil fumes that are entering the passenger cabin through the HVAC system, causing respiratory issues
NHTSA ID
11718171
Incident
Feb 14, 2026
Powertrain (other)
Filed Feb 12, 2026
Oil is leaking from the front timing chain cover and the vehicle is available for inspection upon request. The issue was caught early enough before it was an acute safety issue, however this issue can cause smoke while driving and cause the vehicle to lose function while driving, endangering those in and around the vehicle in motion. The vehicle only has 35,000 miles on it, has been confirmed and documented by an independent service center, and this is a widespread well-known issue - the service center has had three vehicles in this week with the same exact issue, and Mazda issued a technical service bulletin detailing the issue and stating the root cause is a lack of sufficient sealant applied during manufacturing. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives - only a service center. There were no warning lamps or messages of the problem prior to failure - I was lucky to have this caught during a routine inspection.
NHTSA ID
11717544
Incident
Feb 11, 2026
EnginePowertrain (other)
Filed Dec 17, 2025
On 12/10/25, my 2019 CX5 NA had major oil leak after smelling a burning smell for a few days. Took it into local mechanic and he couldn’t find the leak, did an engine wash and additional testing before identifying a crack in the cylinder head; the leak was coming from the exhaust manifold. There was oil all over the engine and the underbelly of the vehicle; according to the mechanic, I was lucky the car didn’t start on fire with the amount of oil. I was informed that this is a common problem with the turbos and the NAs but the extended warranty only included the turbo engines. Contacted Mazda customer experience and set up an appointment. Vehicle went to the Mazda dealership on 12/15 and it was confirmed that there was a crack in the cylinder head and received an estimate of $11,000 needed for repairs. $7000 of that was for a new cylinder head. This was after an independent mechanic inspected my vehicle and stated everything looked good besides the main issue and needing new rear breaks in the next few months. 12/15-contacted Mazda customer experience and and case file was opened. 12/16-contacted customer experience back due to not receiving a call and received the name and extension of the assigned case manager. 12/17- still had not received a call back and left voicemail for case manager. Requested a call back to myself and the dealership; received a call back a few hours later and I was never asked what happened but was informed that Mazda corporate could not help me due to the warranty being expired. I am now required to pay over $250 to the dealership for an inspection of the vehicle I never requested. There were initially no warning signs but then the low oil light came on after 3 days of smelling something burning.
NHTSA ID
11705720
Incident
Dec 10, 2025
EnginePowertrain (other)
Filed Dec 11, 2025
The 2019 CX-5 AWD with the 2.5L NA engine (with Cylinder Deactivation) has an engine oil leak coming from the cylinder head area. The Mazda dealer confirmed the leak source and found burnt oil on the exhaust. The component is available for inspection. The leak location and symptoms are consistent with the known porous/cracked cylinder-head defect documented in this engine family. Full confirmation requires teardown. In early Dec 2025, a burning oil smell began, then thick white smoke came from under the hood while driving and after stopping. This created an immediate fire risk, and rapid oil loss could cause sudden engine failure or stall in traffic. The issue was inspected and confirmed by an independent mechanic, who noted the leak could only be traced after removing the exhaust manifold. The Mazda dealership then inspected it and confirmed the leak source at the cylinder-head area and the burnt oil residue. The problem has been reproduced and confirmed by both the independent mechanic and the Mazda dealer. No warning lights or messages appeared prior to the smoke. Mazda has an extended warranty program for the same cylinder-head defect on the Turbo engine, but no equivalent coverage exists for the NA engine, despite the identical safety risks.
NHTSA ID
11704576
Incident
Dec 5, 2025
EnginePowertrain (other)
Filed Nov 24, 2025
What component or system failed: The cylinder head failed due to cracking around the exhaust manifold, resulting in exhaust and coolant leakage. My independent mechanic and the Mazda dealer both confirmed this was the source of the burning smell and engine risk. The failed parts are currently in the possession of the Mazda dealership and available for inspection upon request. Safety risk: The failure created a strong burning rubber smell inside and outside the vehicle while driving. My mechanic advised this type of leak could lead to engine overheating, sudden power loss, or potential fire risk if not caught early. I frequently transport children in the vehicle, and the unexpected engine damage posed a significant safety concern. Has the problem been reproduced or confirmed: Yes. The issue was first diagnosed by an independent, certified mechanic and then confirmed by the Mazda dealership, who determined the cylinder head had to be replaced due to premature cracking and leakage. Has the vehicle/component been inspected: Yes. The vehicle has been fully inspected by an independent mechanic and the Mazda dealership service department. The dealership stated the failed cylinder head will be sent to Mazda for engineering review. Were there any warning lamps or symptoms before failure: There were no warning lights or error messages prior to the failure - which is alarming. The only initial symptom was a strong burning rubber smell that began shortly before the diagnosis. No overheating warnings appeared on the dash before the problem was confirmed. Additional context: The vehicle has 40,000 miles, has been fully maintained according to schedule, and is garage-kept. The Mazda service department acknowledged this failure is unusual and premature. Mazda has issued prior Technical Service Bulletins and warranty extensions for similar cylinder head/manifold cracking issues on the 2.5L turbo engine, but no program exists for the non-turbo engine, despite identical symptoms.
NHTSA ID
11701184
Incident
Oct 12, 2025
Powertrain (other)
Filed Oct 25, 2025
Timing chain gasket leak, causing oil to go everywhere and smoking could cause a fire
NHTSA ID
11695610
Incident
Oct 25, 2025
Powertrain (other)
Filed May 9, 2025
One of the cylinder heads on the back portion of the motor cracked, leaking oil down into the engine compartment. I didn't realize this was an issue until I got a warning about low oil. I went and got an oil change and within 2 days I had the low oil warning again. I had no other warnings that this was going on. This creates a potentially dangerous situation with people leaking oil onto roads and highways unknowingly. It was inspected by Mazda and confirmed to be the issue. There is currently a TSB from Mazda about it. But my car wasn't included in it. TSB 01-002/23
NHTSA ID
11660011
Incident
Apr 9, 2025
EnginePowertrain (other)
Filed May 6, 2025
Just got diagnosed with cracked cylinder head. After looking on social media, it appears this is a thing for the model years 2018 and 2019. Bad casting? Anyway I believe this should be a voluntary recall to correct such a flawed engine. I bought this new from a Mazda dealership and kept it up to date with service only through the dealer. The 60 month/60,000 mile drive train warranty ran out last July. However I only have 50,000 miles on the car...babied.
NHTSA ID
11659396
Incident
May 5, 2025
BrakesElectricalPowertrain (other)
Filed Mar 5, 2025
Crash reported1 injury reported
On [XXX], I was the operator of a 2019 Mazda CX-5 in Los Angeles, California. I parked the vehicle on an incline on or around [XXX] in Los Angeles, California, and then exited the vehicle. The vehicle remained stationary for some time, until it suddenly began rolling backwards at a speed that pushed me to the ground while I was getting my things from the passenger side door, causing me serious injuries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11646520
Incident
Sep 4, 2024
Powertrain (other)
Filed Dec 27, 2024
I have a 2019 Mazda cx 5 with only 67,000 miles on it and the cylinder head is cracked and leaking oil everywhere. I have noticed TSBs released for this issue, but it seems to be a very common issue with most people not being covered for a very major repair. Mazda refuses to fix the issue created by the improper build of this component and may lock people's engines if not caught soon enough
NHTSA ID
11632597
Incident
Dec 23, 2024
ElectricalPowertrain (other)
Filed Oct 15, 2024
Car failed while on highway driving 60 mph with the engine and power steering turning off instantly. A day prior the dash was blinking warnings. Mazda of Lodi replaced the entire transmission plus other parts. Just made it under warrantee. Would have cost 5k once expired.was told half the fleet of 2019 were recalled but not the second half of production for some reason even though they both experience the same failure.. also had 22,000 miles at end of the. Something smells in Denmark
NHTSA ID
11620008
Incident
Oct 1, 2024
EnginePowertrain (other)
Filed Oct 15, 2024
The vehicle starting stalling, check engine light would come on, and the vehicle would slipped into “limp mode” while traveling on the freeway. I was amount in two auto collisions because of the vehicle slowing down in the middle of the highway. The problem started in August 2023 and was towed to the dealer on one occasions and towed to my home on another occasion. The dealer ran a diagnostic and said it was the brand new battery I had installed and then the catalytic converter. After repairing both; the vehicle proceeded to not drive over 30 miles per hour. The dealer said it was the engine and then said it was something else. I’ve expressed that the symptoms are those more aligned to the PCM issue recalled on 2019. A actual diagnostic report from Auto Zone supports this. The vehicle has also been inspected by another Mazda dealer and a stand alone mechanic.
NHTSA ID
11619807
Incident
Aug 14, 2023
EnginePowertrain (other)
Filed Aug 14, 2024
UNKNOWN. Vehicle stalls and jumps when I step on the gas pedal or try to increase speed.
NHTSA ID
11608411
Incident
May 1, 2024
EnginePowertrain (other)
Filed Jun 10, 2024
I had just had my car serviced for 30k services and about 2 months later smoke was coming out of my engine after driving. Took it in and it turned out to be a cracked cylinder head. None of my lights were on indicating there was an issue either. I was told this is a known issue with Mazda and should be a recall but there still isn’t one. TSB#SA-031-21
NHTSA ID
11593337
Incident
Apr 22, 2024
Powertrain (other)
Filed Apr 26, 2024
Cylinder failure low oil pressure and check engine light. Mazda redid cyclinder and still getting the check engine light. Mazda working on issue and having issue resolving problem.
NHTSA ID
11585462
Incident
Apr 19, 2024
EnginePowertrain (other)
Filed Feb 1, 2024
Had the sudden onset of strong exhaust fumes in the cabin as others have described - especially when idling at a light. Returned to dealer after having it up on a rack to find oil dripping everywhere (shield underneath prevents from seeing drops when parked) - got word today it is indeed the cylinder head assembly. How is oil running on hot exhaust not a fire concern? I had to roll my windows down for fresh air in zero degree weather the fumes were so strong inside the vehicle. On top of that the P0126 (thermostat stuck open) diagnostic code is back for the second year in a row after having the “fix” installed under warranty last year.
NHTSA ID
11569398
Incident
Jan 18, 2024
Powertrain (other)
Filed Jan 3, 2024
Car will whine and jerk when accelerating. Car suddenly stopped engaging in gear after it was warm. Dealer states it has internal transmission malfunction at 64k miles. Prior to the car breaking down the vehicle was taken to the dealer for a diagnostic on 12/27/23 and concerns with the whining and jerking when driving were expressed. Dealer reports that the transmission was “operating as designed”.
NHTSA ID
11563428
Incident
Jan 3, 2024
EnginePowertrain (other)
Filed Dec 16, 2023
The 2019 CX-5 has approximately 31086 miles. It was discovered that the cylinder head is cracked and causing the car to leak oil.
NHTSA ID
11560422
Incident
Dec 15, 2023
EnginePowertrain (other)
Filed Nov 29, 2023
My 2019 Mazda CX-5 cylinder head cracked at only 60,000 miles. I noticed my breaks were smoking and stopped driving. I then noticed oil leaking from my engine which had blown into my breaks, causing the smoke. There was no check engine indicator on my dashboard, nor did it indicate that my engine had overheated. There was no indication that there was any issues with the vehicle until i noticed the smoke coming from my brakes. I towed the vehicle to the Captial Mazda Dealership in San Jose, CA. Per Mazda Dealership Repair Estimate: "cylinder head cracked by cylinders 2 and 3". When i asked the dealership service center why this happened, their only response was it was a engine failure and that "over time the cylinder can become warped and crack" and while it that doesn't happen often "it can happen" I asked if there was anything I did that caused this, their only response was "i can check with the technician again". Apparently I did not purchase the "extended warranty" so while the repairs are no fault of my own, I have to pay the $6,000 repair cost.
NHTSA ID
11557478
Incident
Nov 23, 2023
EnginePowertrain (other)
Filed Nov 14, 2023
Smoke coming out from hood, upon looking at it we found oil leak, took to nearest service shop and found cracks in engine head. Brought car to the dealer ship for further inspection and repairs.
NHTSA ID
11555132
Incident
Nov 3, 2023
EnginePowertrain (other)
Filed Feb 9, 2023
I drove my wife to work and noticed that the car was stuttering and had weak acceleration. I parked in my garage and a couple of hours later returned to see a massive oil leak on my driveway, I had to tow the car to the nearest dealership where a cracked cylinder was diagnosed. There was also a terrible burning smell. If the massive leak happened on an acceleration ramp or on the highway there could have been an accident.
NHTSA ID
11506345
Incident
Feb 1, 2023
Driver assistancePowertrain (other)
Filed Nov 18, 2022
After purchasing this vehicle I started noticing that as I accelerated from a stop the transmission would shift hard into 1st gear and 3rd gear. This is also occurring during deceleration as if the car brakes I'm stages due to the downshifting hard. The dealership has refused to look into the issue. They have refused to add the notes to my vehicle records in effort to avoid accountability.
NHTSA ID
11494072
Incident
Sep 28, 2022
Powertrain (other)
Filed Jan 3, 2022
My 2019 Mazda CX 5 with 25000 miles stopped moving on my way home. It was towed to John Kennedy Mazda in Conshohocken PA on 11/22/2021. It was diagnosed with a failed transmission and still awaiting replacement as of 1/3/22.
NHTSA ID
11446069
Incident
Nov 22, 2021
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own