Recalls, owner-reported complaints, investigations and safety data
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview
Our database contains no NHTSA owner-reported complaints for the 2026 Mazda CX-50 Hybrid. 77 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
No owner complaints recorded for this model year
Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
SA-038-26a
ELECTRICAL SYSTEM; ENGINE; EXTERIOR LIGHTING
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote functions inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Index MAZDA CONNECT 2 Center Display Status Icon MAZDA CONNECT 3 Center Display Status Icon Remote Engine Start Will Not Function Remote Engine Start Function Will turn engine OFF Customer Subscription Status TCU Communication Line Status
SSPE1 Warr c
ELECTRICAL SYSTEM
Special Service Program (SSPE1) - 2026 CX-50 Hybrid – Battery Label Concern Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2026MY CX-50 vehicles produced from September 8, 2025 through September 26, 2025. If you receive this notice, your vehicle is included in this SSP. What is the problem? On certain CX-50 Hybrid vehicles, inappropriate battery labels were attached to the center pillar and the traction battery beneath the rear seat. QR codes printed on these labels are incorrect and do not link to the battery information website, the required information related to the vehicle’s hybrid battery cannot be displayed. This condition does not comply with Section 1962.6 (Battery Labeling Requirements), Title 13 of the California Code of Regulations. Although only the six states (California, Massachusetts, New York, Oregon, Vermont and Washington) have adopted the battery labeling requirements of Section 1962.6 starting with the 2026MY, Mazda is also implementing corrective action for vehicles in all other states. What will Mazda do? Your Mazda dealer will attach the correct battery labels to the center B-pillar and the hybrid battery, free of charge.
SA-053-26
ELECTRICAL SYSTEM; WHEELS
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect Infotainment system software update. BCM TPMS unlearn during vehicle storage or transport. Wheel/Tire change REPAIR PROCEDURE This can be corrected by the customer driving the vehicle for a day or two so that the following will occur.
8026C Warr c
ELECTRICAL SYSTEM
2026 CX-50 Hybrid Battery Label Concern - Emissions Recall 8026C Mazda Motor Corporation has decided to conduct a Voluntary Emissions Recall Campaign on certain 2026MY CX-50 vehicles produced from September 8, 2025 through September 26, 2025. If you receive this notice, your vehicle is included in this Emissions Recall. What is the problem? On certain CX-50 Hybrid vehicles, inappropriate battery labels were attached to the center pillar and the hybrid battery beneath the rear seat. QR codes printed on these labels are incorrect and do not link to the battery information website, the required information related to the vehicle’s traction battery cannot be displayed. This condition does not comply with Section 1962.6 (Battery Labeling Requirements), Title 13 of the California Code of Regulations. What will Mazda do? Your Mazda dealer will attach the correct battery labels to the center B-pillar and the hybrid battery, free of charge.
DRW60 Repair a
STRUCTURE:BODY
Subject: Notification of Dealer Re-Work (DRW60) – 2026MY CX-50 and CX-50 Hybrid - Rear Door Glass Holder Detach Issue Dear Mazda Dealer Colleagues, Mazda Motor Corporation has decided to conduct a Dealer Re-Work on certain 2026MY CX-50 and CX-50 Hybrid vehicles. Please see the description, model, year, and VIN range below. Concern Outline: On certain subject vehicles, the rear door glass holder may detach from the door glass due to improper urethane adhesion. If the glass holder separates from the door glass, a rattling noise may occur, and the door glass may not roll down. Repair Outline: Replace both rear door glass in the vehicle (the rear door quarter glass is not affected).
SSPE1 Warr b
ELECTRICAL SYSTEM
Special Service Program (SSPE1) - 2026 CX-50 Hybrid – Battery Label Concern Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2026MY CX-50 vehicles produced from September 8, 2025 through September 26, 2025. If you receive this notice, your vehicle is included in this SSP. What is the problem? On certain CX-50 Hybrid vehicles, inappropriate battery labels were attached to the center pillar and the traction battery beneath the rear seat. QR codes printed on these labels are incorrect and do not link to the battery information website, the required information related to the vehicle’s hybrid battery cannot be displayed. This condition does not comply with Section 1962.6 (Battery Labeling Requirements), Title 13 of the California Code of Regulations. Although only the six states (California, Massachusetts, New York, Oregon, Vermont and Washington) have adopted the battery labeling requirements of Section 1962.6 starting with the 2026MY, Mazda is also implementing corrective action for vehicles in all other states. What will Mazda do? Your Mazda dealer will attach the correct battery labels to the center B-pillar and the hybrid battery, free of charge.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.