RoadVitals

2008 Mazda CX-7 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
191
Latest Dec 30, 2021
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
12

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2008 Mazda CX-7, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

84
reports

From owner reports, verbatim

I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH

NHTSA ID 11384218 · filed Dec 20, 2020

I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD

NHTSA ID 11378612 · filed Dec 9, 2020
All 84 reports naming engine

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

53
reports

From owner reports, verbatim

NHTSA Campaign ID : 09E011000 Mfg's Report Date : MAR 31, 2009 Component : EQUIPMENT Potential Number Of Units Affected : 2323 Summary : THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS. Consequence : THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH. Remedy : THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388. Notes : THIS RECALL ONLY PERTAINS TO THULE AFTERMARKET ROOF MOUNTED LOAD CARRIERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV

NHTSA ID 11445586 · filed Dec 30, 2021

I DID RECEIVE 2 AIRBAG RECALLS ,I DID VISIT MAZDA DEALERS FOR REPAIR , THEY DID FIXED ,AND WHEN I CHECKED :RESULT 0 UNREPAIRED RECALLS.BUT I RECEIVED STILL MANY RECALL LETTERS.PLEASE REVIEW AND STOP THOSE LETTERS WHICH BOTHER ME.I 'M SO GRATEFUL FOR YOUR HELP. HAVE A GOOD DAY

NHTSA ID 11363962 · filed Oct 12, 2020
All 53 reports naming airbags

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

40
reports

From owner reports, verbatim

I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD

NHTSA ID 11378612 · filed Dec 9, 2020

I HAVE A LOT OF PROBLEMS WITH THE SUSPENSION I KNOW THE MAZDA CX 7 HAS A RECALL BEFORE I BUY THIS CAR, HOW I CAN FIND MORE INFORMATION IF THE PREVIOUS OWNER FIXES THE PROBLEM AND ATTEND THE SUSPENSION RECALL ISSUE. I NEED A LETTER TO FIX THIS PROBLEM OR WHO I NEED TO CONTACT. I DON'T FEEL COMFORTABLE DRIVING THIS CAR WITH ALL THE ISSUES I HAVE. IS A SAFETY RISK FOR ME AND MY FAMILY WHENEVER I DRIVE THIS VEHICLE I HEAR A SOUND UNDER IS LIKE SOMETHING IS BROKEN AND IS THE ONLY CAR I HAVE. I HOPE YOU CAN GIVE ME MORE INFO.

NHTSA ID 11300176 · filed Jan 17, 2020
All 40 reports naming suspension

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

14
reports

From owner reports, verbatim

THESE HEADLIGHTS AND TAILLIGHTS AND EVEN INSIDE THE CAR DOME LIGHTS ARE DANGEROUSLY DIM. EVEN WITH LIGHTS ON BRIGHT IT IS DIFFICULT TO SEE

NHTSA ID 11359986 · filed Sep 19, 2020

BOTH REAR BRAKE LIGHT BULBS MELTED THROUGH THE LIGHT ENCASING.

NHTSA ID 11297178 · filed Jan 5, 2020
All 14 reports naming exterior lighting

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

12
reports

From owner reports, verbatim

CAR HAD BEEN SITTING IN THE DRIVEWAY FOR 2 FULL DAYS WITH NO USE. I WALKED OUTSIDE TO PLACE TRASH IN TRASH BIN AND NOTICED SMOKE COMING FROM THE DRIVERS DOOR. I QUICKLY RAN INSIDE, GRABBED FIRE EXTINGUISHER AND PUT OUT THE FIRE.IT LOOKS LIKE THE FIRE ORIGINATED AT THE WINDOW MOTOR OR THE WINDOW SWITCH PANEL ON THE DRIVERS SIDE DOOR.

NHTSA ID 11384891 · filed Dec 24, 2020

TAKATA RECALL AND HORN AND PASSENGER DOOR LOCK. I TOOK MY CAR IN FOR THE SUSPENSION RECALL AND AIR BAGS TO GALPIN IN VAN NUYS CA. I GOT THE CAR BACK AND THE SUSPENSION WAS DONE BUT NOT THE PASSENGER AIR BAG. THE REASON FROM THE MAZDA SERVICE MGR WAS SINCE MY PASSENGER DOOR IS BROKEN ( THE LOCK) HE COULD NOT OPEN THE DOOR SO HE DID NOT WORK ON THE AIR BAG. I CAN NOT AFFORD THE 200.00 THAT IT WILL TAKE TO FIX AND REPLACE MY PASSENGER DOOR LOCK. I FEEL THAT I SHOULD HAVE MY DOOR FIXED BY MAZDA AND THEN DO THE REPAIR WORK ON THE RECALLED AIR BAG. THE DOOR LOCK JUST BROKE ON ITS OWN AND I PAID CASH FOR MY CAR BRAND BMW FROM GALPIN. ALSO I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN MY MAZDA EMBLEM IN THE CENTER OF THE STEERING WHEEL BLEW OFF AND LANDED IN NY LAP!! I WAS NOT USING THE HORN. I NOW HAVE NO HORN AND HAVE LOOKED AT THE FUSE AND EVERYTHING ELSE AND NO ONE SEEMS TO KNOW WHAT HAPPEN HERE. YOU CAN SEE THAT MY MAZDA EMBLEM IS BROKEN ALL THE WAY AROUND THIS PIECE?? SOMEONE SAID THAT SINCE THERE IS AN AIR BAG IN THE STEERING WHEEL I NEED TO BUY A NEW STEERING WHEEL? REALLY? I AM A SENIOR ON MY SOCIAL SECURITY RETIREMENT ..I AM NOT ABLE TO HAVE THESE PROBLEMS FIXED AT HUNDREDS AN HUNDEDS OF DOLLARS. HOWEVER IF MY AIR BAG HAS A RECALL AND THEY DIDN'T FIX IT SINCE MY DOOR LOCK IS BROKEN AND THEY COULDN'T OPEN THE DOOR. WHAT WOULD YOU SUGGEST I DO? PLEASE CONTACT ME WITH ANY INFO YOU HAVE AT [XXX] OR EMAIL AT: [ XXX] THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

NHTSA ID 11045260 · filed Nov 10, 2017
All 12 reports naming electrical

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

11
reports

From owner reports, verbatim

I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH

NHTSA ID 11384218 · filed Dec 20, 2020

I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD

NHTSA ID 11378612 · filed Dec 9, 2020
All 11 reports naming powertrain (other)

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

8
reports

From owner reports, verbatim

I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH

NHTSA ID 11384218 · filed Dec 20, 2020

ALSO THE BEARINGS ARE RECALLED. WE RECEIVED TWO LETTERS FROM THE MAZDA RECALL DEPARTMENT, STATEING THE RECALLS.

NHTSA ID 11054641 · filed Dec 14, 2017
All 8 reports naming other / unspecified

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

8
reports

From owner reports, verbatim

THERE WAS BLUE SMOKE IN 2013 AND THE ENGINE OIL HAD BEEN BURNED TO NEARLY EMPTY. IT WAS FIXED WITH MY OWN POCKET BUT IN HAPPEN AGAIN. FYI, THE FIRST TIME IT HAPPENED AT ALMOST 40,000 MILES AND RIGHT NOW IS 62000MILES. RIGHT NOW THERE IS A PROBLEM OF THE POWER STEERING PUMP WHICH MAY OUT OF CONTROL WHEN IT MAKES TURN. I READ ANTICLE SAY THAT MAZDA WILL RECALL CX 7 INCLUDING YEAR 2008. WHEN I CALL THEM TODAY THEY SAID NO SUCH KIND OF RECALL. I READ A LOTS OF ARTICLE COMPLAINING MAZDA CX-7 REGARDING OF THESE TWO ISSUE. HOPE YOUR DEPARTMENT CAN FOLLOW UP TO PROTECT CONSUMER. ALSO WHEN THE CAR RUNS IN HIGHWAY OF FAST ENOUGH THERE'S NO SMOKE BUT WHEN IT RUNS SLOW THE SMOKE COME OUT TREMENDOUSLY. THANKS.

NHTSA ID 11044277 · filed Nov 7, 2017

RECALL 9716H (FRONT LOWER CONTROL ARM) WAS SENT OUT IN OCTOBER 2016 AND 10 MONTHS LATER THERE IS NO SOLUTION OR ETA TO THE SOLUTION. IN THE INTERIM, WE ARE DRIVING A POTENTIALLY UNSAFE VEHICLE DURING DANGEROUS TIMES OF THE YEAR (WINTER). RECALL 1317F (AIR BAG INFLATOR) I WAS DENIED A SERVICE APPOINTMENT DUE TO A TECHNICIANS STRIKE AND OFFERED NO RECOURSE OR OPTIONS IN THE INTERIM. ANNOUNCED SAFETY ISSUES WHEN NO IMMEDIATE REPAIR IS AVAILABLE, SHOULD AT MINIMUM BE HAVE THE REQUIREMENT TO OFFER DRIVERS A SAFE AND COMPARABLE RENTAL VEHICLE WHILE A SOLUTION IS PUT INTO PLACE. WE ARE IN A SITUATION WHERE MAZDA HAS NOW ESSENTIALLY SAID "WE SOLD YOU AN UNSAFE CAR SO JUST KEEP DRIVING IT UNTIL WE FIXING IT FITS INTO OUR SCHEDULE".

NHTSA ID 11015696 · filed Aug 16, 2017
All 8 reports naming steering

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

7
reports

From owner reports, verbatim

MY MAZDA CX7 - 2008 HAS ONLY 70,000 MILES AND THE ENGINE LIGHT WENT ON AND AFTER BRINGING IT TO A MECHANIC AND CHECKING THE CODES WITH A COMPUTER, IT CAME UP THAT THE EGR VALVE NEEDS TO BE REPLACED. ALL THE MECHANICS THAT I TALKED WITH WERE REALLY SURPRISE AND ASKED ME IF THE MAZDA CX7 - 2008 HAS A RECALL ON THE EGV VALVE BECAUSE IT IS NOT NORMAL THAT WITH THAT LITTLE MILES THE EGR VALVE NEED TO BE REPLACED. I HAVE CHECKED ON THE INTERNET AND I'M SEEING MANY OTHER OWNERS THAT ARE HAVING THE SAME ISSUE. I THINK THERE IS A FACTORY DEFECT WITH THE EGR VALVE FOR THIS MODEL.

NHTSA ID 10721482 · filed May 26, 2015

ON SUNDAY, JANUARY 4, 2015, I WAS DRIVING MY 2008 MAZDA CX-7 AND I STOPPED AT A STOPLIGHT. WHEN I TRIED TO TAKE OFF WHEN THE LIGHT TURNED GREEN, MY CAR HESITATED AND WHEN I PRESSED ON THE GAS PEDDLE A LITTLE MORE, IT STILL HESITATED THEN FINALLY TOOK OFF. ALL OF A SUDDEN, I HEARD AN EXTREMELY LOUD POPPING NOISE, AND THEN THICK, HEAVY WHITE SMOKE STARTED TO COME OUT OF THE TAILPIPE. THE WHITE SMOKE THEN STARTED FLOWING OUT FROM UNDER THE HOOD, AND IT STARTED TO COME INTO THE CAR THROUGH THE AIR VENTS. WHEN I TRIED TO PULL OVER AND PUT THE CAR IN PARK, IT WOULDN'T SHIFT INTO GEAR, SO I PUSHED THE PARKING BREAK, AND IT FINALLY STOPPED. I GOT OUT OF THE CAR AND WHEN I WENT TO GRAB MY PURSE, I SAW FIRE COMING THROUGH THE BOTTOM AIR VENTS ( THE ONES THAT BLOW AIR ON YOUR FEET) SO I GRABBED MY PURSE AS QUICKLY AS I COULD, AND RAN AWAY FROM THE CAR. THEN, I SAW PART OF THE ENGINE FALL OUT OF THE BOTTOM OF THE CAR, ON FIRE, AND BURN INTO THE STREET. ABOUT 5 SECONDS LATER, THE WHOLE ENTIRE CAR BURST INTO FLAMES. ALL OF THE DOORS WERE CLOSED, BUT THE INTENSITY OF THE FIRE BLEW BOTH OF THE PASSENGER SIDE DOORS OPEN, AND BLEW OUT ALL OF THE WINDOWS (INCLUDING THE SUNROOF, WHICH WAS CLOSED AT THE TIME). WHEN THE FIREFIGHTERS FINALLY PUT THE FIRE OUT, THE CAR WAS STILL SMOLDERING AND EVERYTHING INSIDE WAS MELTED. THE STEERING WHEEL, THE SEATS, THE DOOR HANDLES, THE MIRRORS, EVERYTHING. THE FIRE WAS SO STRONG THAT IT BLEW THE HOOD BACK ONTO THE WINDSHIELD. ALL THAT IS LEFT OF THE CAR, IS JUST THE METAL FRAME, AND THE ENGINE. THE CAR HAS A 4 CYLINDER ENGINE WITH A TURBO FEATURE ON IT. I BELIEVE THAT IS WHAT CAUSED THE FIRE AND MADE THE LOUD POPPING SOUND INITIALLY. *TR

NHTSA ID 10679073 · filed Jan 27, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

4
reports

From owner reports, verbatim

WHILE CHECKING THE TIRE PRESSURE FOR A CUSTOMER THE VALVE STEM BROKE. THIS WAS DUE TO A DEGRADED VALVE STEM. THE COST TO REPAIR IT WAS $110.15. *TR

NHTSA ID 10476669 · filed Sep 21, 2012

JUNE 2010. TURBO ENGINE FAILED CX7-2008 MAZDA- SLUDGE IN ENGINE. EXCESSIVE CONSUMPTION AND BURNING OF OIL IN VEHICLE. THIS IS WHAT LEAD TO THE FAILURE AND BREAKDOWN OF THIS VEHICLE. TIRES WERE ALSO BALD AT 21,000 MILES. HAD TO BUY 4 NEW TIRES LAST YEAR. *TR

NHTSA ID 10350666 · filed Aug 19, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE CLEAR TAIL LIGHTS MADE IT DIFFICULT TO DECIPHER WHEN THE BRAKE LIGHTS WERE ILLUMINATED. THERE WAS NO RED COLORING FOR THE BRAKE LIGHTS. THE DEALER DIAGNOSED THAT THE BULB WAS PINK, NOT RED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 68,000. UPDATED 01/04/17*LJ

NHTSA ID 10920506 · filed Nov 1, 2016

WE HAVE A 2008 MAZDA CX7 BOUGHT NEW IN 2008 AT ABOUT 35,677 MILE MARK OUR A/C STARTED GOING IN AND OUT NOT BLOWING COLD AIR. TOOK IT AND THE TECH AIR BLOWING AT 46 DEGREES AND PRESSURE GOOD. NO MAJOR PROBLEMS AFTER. JUST THIS PAST WEEKEND MY WIFE IS DRIVING THE CAR WITH MY EIGHT TEAR OLD ON THE INTERSTATE WHEN THE CAR STARTED SMOKING SEVERELY. SHE PULLS OVER CALL ME, A BRIEF LOOK OVER I SAW THAT SOMETHING WAS WRONG WITH THE A/C CLUTCH AREA. NOW THE A/C IS OUT. I'M ON MY WAY TO MAZDA RIGHT NOW AND WILL UPDATE STATUS LATER. VEHICLE IS OUT OF WARRANTY WOULDN'T YOU KNOW. APPARENTLY FROM RESEARCH VIA THE INTERNET THIS IS AND HAS BEEN A VERY COMMON PROBLEM. HELP! PLEASE..... *TR

NHTSA ID 10293207 · filed Nov 23, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

3
reports

From owner reports, verbatim

2008 MAZDA CX-7WITH 40,925 MILES. AM DISABLED, RETIRED MILITARY SO TO SAVE MONEY I PEFORM OWN OIL CHANGES APPROXIMATELY EVERY 5000 TO 7500 MILES DEPENDING ON DRIVING CONDITIONS. ALWAS NEED TO ADD OIL IN BETWEEN CHANGES THOUGH NO LEAK FOUND. WAS TOLD BY MAZDA SERVICE WITHIN FIRST 6 MONTHS OF OWNING THIS VEHICLES THAT THE TURBO GETS EXTREMELY HOT AND BURNS OFF OIL. JUST BEFORE MILEAGE STATED ABOVE, THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND ENGINE LOST POWER. NO OTHER INDICATIONS LEADING UP TO THIS. HANDHELDOBCD-II COMPUTER CHECK SHOWED CODE P0101 (MASS AIR FLOW SENSOR). CHECKED CX-7 ON-LINE FORUMS AND IN LESS THAN 1/2 AN HOUR FOUND OVER 25 COMPLAINTS (STOPPED SEARCHING AT THIS POINT) WITH SAME PROBLEM I HAVE. APPARENTLY THIS IS A COMMON PROBLEM AND THE OUTCOMES WERE SCARY. AS PER SEVERAL FORUMS, MAZDA TELLS CUSTOMERS, AS I WAS ALSO TOLD, THAT THE TURBO AND BEARINGS BAD, SAID SLUDGE IN ENGINE BREACHES WARRANTY DUE TO LACK OF MAINTENANCE PROOF AND DENIES TO HONOR WARRANTY. SAY CAR NEEDS A REBUILT OR NEW ENGINE AND TURBO INSTALLED AND I MUST PAY $7K - $9K FOR A REBUILT ENGINE. NOW OWE OVER $18K ON A CAR THAT SHOULD HAVE A RECALL DONE ON IT FOR THIS PROBLEM. SPOKE WIH MAZDA CUSTOMER ASSISTANCE AD THEY TOLD ME THAT THE DISTRICT SERVICE MANAGER'S (DSM) DECISION IS FINAL, AND NOTHING THEY CAN DO TO HELP ME. THEN ASKED MY DEALER FOR DSM PHONE NUMBER AND WAS TOLD THEY CAN'T LET ME HAVE IT, BUT SAID HE WAS GOING TO BE AT THEIR DEALERSHIP THAT DAY TO VERIFY ANOTHER WARRANTY CLAIM DENIAL AND THAT THEY WOULD HAVE HIM CALL ME. FILED ON-LINE COMPLAINT WITH BBB AND AM AWAIING INFO FROM THEM TO DISCUSS MEDIATION AND IF THAT FAILS ARBITRATION. *TR

NHTSA ID 10378620 · filed Jan 25, 2011

I PURCHASED MY 2008 MAZDA CX7 NEW FROM JAKE SWEENEY MAZDA IN CINTI, OH. I HAD NOT HAD ANY PROBLEMS WITH IT UNTIL THIS INCIDENT. I WAS DRIVING FOR WORK FROM CINTI, OH TO CLARKSBURG, WV. 20 MINUTES INTO MY DRIVE, THE AC WENT OUT. THERE WAS A STRONG SMELL OF A BELT BURNING. I TURNED THE AIR OFF, PUT THE WINDOWS DOWN AND CONTINUED TO DRIVE WITHOUT AC. THREE HOURS LATER, THE CAR STALLED. I WAS ABLE TO PULL OVER AND GET IT STARTED AGAIN. I DROVE TO THE NEAREST REPAIR SHOP I COULD FIND. THEY TOLD ME THE DRIVETRAIN HAD GONE BAD AND WOULD NEED TO BE REPLACED. I CALLED MAZDA AND THEY TOLD ME IT WAS OUT OF THE 5 YR/60,000 MILE WARRANTY SINCE THE CAR HAS 79,000 MILES ON IT. I COULD PAY TO HAVE IT TOWED TO THE CLOSEST MAZDA DEALERSHIP AND HAVE A DIAGNOSTIC DONE TO SEE IF THEY WOULD CONSIDER HONORING THE WARRANTY. THIS WOULD NOT BE APPLIED TO ANY NEEDED REPAIRS. I OPTED TO LEAVE IT AT THE REPAIR SHOP. THEY ARE ORDERING THE PART WHICH WILL TAKE A WEEK TO GET. I HAD TO RENT A CAR TO GET BACK HOME AND WILL HAVE TO DRIVE BACK TO WV TO GET MY CAR. I REALIZE THE CAR IS OUT OF WARRANTY BUT HAVING THE DRIVETRAIN GO OUT AFTER ONLY TWO YEARS AND 79 ,000 MILES IS TERRIBLE QUALITY. I HAVE LEASED NEW CARS ALL MY LIFE AND HAVE NEVER HAD ONE HAVE A PROBLEM THIS MAJOR AFTER ONLY TWO AND HALF YEARS. I WON'T BE BUYING ANOTHER MAZDA AGAIN. *TR

NHTSA ID 10342376 · filed Jul 10, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE RADIO INDEPENDENTLY TURNED ON OR OFF. THE CONTACT ALSO STATED THAT THE DOOR LOCKS FAILED TO REMAIN LOCKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN MAZDA DEALER IN COLUMBUS, OH AND WAS INFORMED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THEY COULD NOT DO ANYTHING ABOUT IT AND DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID 11034023 · filed Oct 17, 2017

THE DRIVER'S SEAT UNDER WELDING WHICH ATTACHES THE CHAIR TO THE BODY OF THE CAR, UNDER THE SEAT, HAS BECOME DETACHED FOR NO KNOWN REASON. THE FRONT END OF THE DRIVER'S SEAT UNIT IS NO LONGER ATTACHED TO THE FRAME OF THE CAR YET THE BACK END OF THE SEAT IS STILL ATTACHED BY THE MOTOR CONTROLS TO THE POWER SEAT. THE DRIVER'S SEAT ACTUALLY ROCKS BACK LIKE A ROCKING CHAIR LIFTING & MOVING THE SEAT AND BACKREST AS ONE UNIT. THE BROKEN WELD IS ACTUALLY VISIBLE WHEN LOOKING UNDER THE DRIVER'S SEAT. THE MOTOR TO THE POWER SEAT HAS BEEN FUNCTIONING BUT IS DETERIORATING. THE SEATBELT CANNOT PROTECT ME FROM THIS DEFECTIVE SEAT, IF I WERE REAR-ENDED IT WOULD BE LIKELY THAT I, THE DRIVER, WOULD BE FLUNG BACKWARDS INTO THE BACK SEAT WHICH COULD FATALLY INJURE ONE OF MY CHILDREN. *TT

NHTSA ID 10427832 · filed Sep 29, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

TAKATA RECALL AND HORN AND PASSENGER DOOR LOCK. I TOOK MY CAR IN FOR THE SUSPENSION RECALL AND AIR BAGS TO GALPIN IN VAN NUYS CA. I GOT THE CAR BACK AND THE SUSPENSION WAS DONE BUT NOT THE PASSENGER AIR BAG. THE REASON FROM THE MAZDA SERVICE MGR WAS SINCE MY PASSENGER DOOR IS BROKEN ( THE LOCK) HE COULD NOT OPEN THE DOOR SO HE DID NOT WORK ON THE AIR BAG. I CAN NOT AFFORD THE 200.00 THAT IT WILL TAKE TO FIX AND REPLACE MY PASSENGER DOOR LOCK. I FEEL THAT I SHOULD HAVE MY DOOR FIXED BY MAZDA AND THEN DO THE REPAIR WORK ON THE RECALLED AIR BAG. THE DOOR LOCK JUST BROKE ON ITS OWN AND I PAID CASH FOR MY CAR BRAND BMW FROM GALPIN. ALSO I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN MY MAZDA EMBLEM IN THE CENTER OF THE STEERING WHEEL BLEW OFF AND LANDED IN NY LAP!! I WAS NOT USING THE HORN. I NOW HAVE NO HORN AND HAVE LOOKED AT THE FUSE AND EVERYTHING ELSE AND NO ONE SEEMS TO KNOW WHAT HAPPEN HERE. YOU CAN SEE THAT MY MAZDA EMBLEM IS BROKEN ALL THE WAY AROUND THIS PIECE?? SOMEONE SAID THAT SINCE THERE IS AN AIR BAG IN THE STEERING WHEEL I NEED TO BUY A NEW STEERING WHEEL? REALLY? I AM A SENIOR ON MY SOCIAL SECURITY RETIREMENT ..I AM NOT ABLE TO HAVE THESE PROBLEMS FIXED AT HUNDREDS AN HUNDEDS OF DOLLARS. HOWEVER IF MY AIR BAG HAS A RECALL AND THEY DIDN'T FIX IT SINCE MY DOOR LOCK IS BROKEN AND THEY COULDN'T OPEN THE DOOR. WHAT WOULD YOU SUGGEST I DO? PLEASE CONTACT ME WITH ANY INFO YOU HAVE AT [XXX] OR EMAIL AT: [ XXX] THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

NHTSA ID 11045260 · filed Nov 10, 2017

NOV. 2015 I WAS INVOLVED IN A ACCIDENT ON I435 IN WHICH THE AIRBAGS DEPLOYED WHICH I INHALED THE GAS, WHICH DISORIENTED ME FOR AWHILE. AFTER REGAINING MY SENSES DISCOVERED MY VEHICLE WAS TOTALED.

NHTSA ID 11041933 · filed Nov 1, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

2
reports

From owner reports, verbatim

2008 MADZA CX-7 4 CYL TURBO. I BOUGHT THE CAR ON JULY 05 2011 WITH 89K MILES. THE NEXT DAY A/C COMPRESSOR LOCKED UP. IT'S WAS FIXED WITH A BRAND NEW COMPRESSSOR, BUT BLOW SEMI COLD AND HOT WHILE ON COLD MODE. A RECALL SHOULD BE IN ORDER AS AMERICANS ARE GETTING RIPPED OFF BY MADZA. *TT

NHTSA ID 10413109 · filed Jul 16, 2011

AC COMPRESSOR SHAFT FAILURE AND FELL OFF. CAR WAS 18 MONTHS OLD. *TR

NHTSA ID 10276731 · filed Jul 14, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

WHEN DRIVING WITH CRUISE CONTROL ON. THE HIGHWAY AT 65 MPH, I TRY TO TURN IT OFF BY DEPRESSING THE BRAKE, THE BRAKE IS STIFF AND WILL NOT DISENGAGE. THE ONLY WAY TO DISENGAGE IS BY PUSHING THE ON OFF BUTTON ON STEERING WHEEL. *TR

NHTSA ID 11330738 · filed Jun 25, 2020

I TRIED TO CALL A DEALER AT MAZDA BUT THEY DO NOT CALL ME BACK FOR THE RECALL. I WILL TRY AGAIN BUT I THINK THEY GOING TO CHARGED ME. I CAN'T AFFORD IT. HOW CAN YOU HELP ME PLEASE? I CAN'T DRIVE AT NIGHT BECAUSE THE FRONT LIGHT HAS FOG INSIDE AND I CAN'T BARELY SEE. I CAN'T STOP QUICK BECAUSE THE BREAK ARE BAD AND TREMBLING THE WHOLE CAR INCLUDING THE WHEEL. THE AIR BAGS ON THE COMPUTER SIGNAL IS ON ALL THE TIME AS WELL FOR THE LIGHT. THE BREAKS ARE REALLY BAD ! MOST OF THE TIME ON THE HIGHWAY. IT IS AN UNSAFE CAR. SYSTEM IS NOT RELIABLE. I WANT TO GET RIDE OF THIS DANGEROUS CAR ASAP.

NHTSA ID 11013818 · filed Aug 8, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

ABS LIGHT ON DASH DISPLAY, DEALER ADVISED HAD TO ORDER A MODULE. STOPPED TO GET GAS WHILE I WAS OUT OF TOWN AND AIRBAG DEPLOYED SCARING MYSELF AND MY TWO PASSENGERS. I WAS THANK GOODNESS NOT IN VEHICLE. ONLY DRIVERSIDE AIRBAG DEPLOYED AND SEATBELT TIGHTENED UP AND BROKE THE PLASTIC AROUND THE DOOR FRAME. *TR

NHTSA ID 10263020 · filed Mar 25, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

DRIVING APPROXIMATELY 55 - 60 MPH ON AN EXTREMELY COLD (-20) MORNING. TRIED TO BRAKE AND BRAKE IS VERY HARD AND DOES NOT STOP. AFTER PUMPING THE BRAKE SEVERAL TIMES, IT GRABS AND BRAKES PROPERLY. THIS IS THE FOURTH TIME THIS HAS HAPPENED IN AN APPROXIMATE 30 DAY PERIOD (ALL DURING EXTREME COLD). TOOK CAR TO DEALER AND THEY FIND NOTHING WRONG WITH THE BRAKE SYSTEM. I HAVE SUBSEQUENTLY FOUND THE ARTICLES ABOUT THE NHTSA OPENING AN INVESTIGATION INTO BRAKING PROBLEMS ON THE MAZDA CX-9 THAT SOUND IDENTICAL TO THE PROBLEM I HAVE BEEN EXPERIENCING. *TR

NHTSA ID 10565781 · filed Feb 25, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .