Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2008 Mazda CX-7 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 40 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 40, in the owner's own words
I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD
I HAVE A LOT OF PROBLEMS WITH THE SUSPENSION I KNOW THE MAZDA CX 7 HAS A RECALL BEFORE I BUY THIS CAR, HOW I CAN FIND MORE INFORMATION IF THE PREVIOUS OWNER FIXES THE PROBLEM AND ATTEND THE SUSPENSION RECALL ISSUE. I NEED A LETTER TO FIX THIS PROBLEM OR WHO I NEED TO CONTACT. I DON'T FEEL COMFORTABLE DRIVING THIS CAR WITH ALL THE ISSUES I HAVE. IS A SAFETY RISK FOR ME AND MY FAMILY WHENEVER I DRIVE THIS VEHICLE I HEAR A SOUND UNDER IS LIKE SOMETHING IS BROKEN AND IS THE ONLY CAR I HAVE. I HOPE YOU CAN GIVE ME MORE INFO.
MY CX-7 WAS REPAIRED UNDER THE BALL JOINT RECALL. THE BALL JOINT HAD FAILED PRIOR TO GETTING THE BALL JOINT REPLACED. AS A RESULT THERE WERE A LOT MORE REPAIRS THAT WERE REQUIRED. IT HAS BEEN A LITTLE OVER A YEAR SINCE THE BALL JOINTS WERE REPAIRED. REPAIR DATE WAS 1/25/2017. ACCORDING TO MORRIE'S CHIPPEWA VALLEY MAZDA IN LAKE HALLIE, WI, MY LEFT BALL JOINT IS ALREADY LOOSE. IT WAS MY UNDERSTANDING THAT THIS RECALL WAS TO ADDRESS THE BALL JOINTS FAILING PREMATURELY. IT SHOULD HAVE LASTED MORE THAN A YEAR. MAZDA SAYS THERE IS NO WARRANTY FOR THE RECALL REPLACEMENT. WHAT WAS THE POINT OF THE RECALL IF THEY CANNOT FIX THE ISSUE? SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
BOUGHT THE CAR JULY 30 2016. LEFT FRONT CONTROL ARM BROKE CAUSING LOST STEERING AND ADDITIONAL DAMAGE TO THE CAR. HAD THE CAR REPAIRED AT A SHOP JULY 20 2017. GOT A RECALL NOTICE FOR THE SAME ISSUE SEPT 2017. JUST HAD THE CAR REPAIRED AS PER THE RECALL 08/09/2018 BUT NOW MAZDA DOES NOT WANT TO REIMBURSE FOR THE PRIOR REPAIRS MADE SINCE IT WAS AFTER THE AUGUST 10 2016 DATE ON THE RECALL AND CAUSE I DON'T HAVE THE BANK STATEMENT FROM BACK THEN SHOWING IT WAS PAID ON MY VISA. I SENT THEM THE INVOICE FROM THE GARAGE THAT IS CLEARLY MARKED PAID VISA. THE BREAKAGE HAPPENED ON THE STREET I LIVE ON, WIFE AND I WERE ON OUR WAY TO MEET WITH FAMILY FOR SUPPER. THE CAR WAS JUST DRIVEN HOME BY MYSELF FROM WORK ON A 65MPH 4 LANE HIGHWAY LESS THEN A HOUR PRIOR, THANK GOD IT DIDN'T BREAK AT THOSE SPEEDS. THE ROAD MAKES A SLIGHT TURN TO THE RIGHT WHEN I HEARD A BANG AND THE LEFT FRONT CORNER OF THE CAR DROPPED. ONCE I SAFELY GOT THE CAR STOPPED WITH STEERING FOUND THE LEFT FRONT TIRE AT A 90 DEGREE ANGEL WITH THE FENDER ON TOP OF IT. DRIVE SHAFT WAS TORN OUT FROM THE TRANSMISSION AND TIE RODS WERE BENT.
2008 MAZDA CX-7. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE TOTAL COST OF RECALL REPAIRS AND TOWING. THE CONSUMER IS A LICENSED MECHANIC AND REPAIRED THE LOWER CONTROL ARMS AND THE AIRBAG INFLATOR. *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LANNAN MAZDA (720 ROGERS ST, LOWELL, MA 01852), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 151,028. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE RADIO INDEPENDENTLY TURNED ON OR OFF. THE CONTACT ALSO STATED THAT THE DOOR LOCKS FAILED TO REMAIN LOCKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN MAZDA DEALER IN COLUMBUS, OH AND WAS INFORMED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THEY COULD NOT DO ANYTHING ABOUT IT AND DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TIM SHORT MAZDA (6015 INTERNATIONAL DR, CHATTANOOGA, TN 37421), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED OXMOOR MAZDA AT (502) 894-3425 (LOCATED AT 7913 SHELBYVILLE RD, LOUISVILLE, KY 40222) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) AND STATED THAT AN APPOINTMENT WAS SCHEDULED FOR AUGUST 22, 2017. THE CONTACT STATED THAT SHE HAD BEEN WAITING FOR THE REPAIRS SINCE 2016 PER NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE REGARDING THEIR SUSPENSION. THE CONTACT CONTACTED THE ART HILL FORD/LINCOLN/ MAZDA, LOCATED AT: 901 WEST LINCOLN HIGHWAY MERYIVILLE IN 46410, DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND THEY WOULD BE CONTACTED ONCE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF A SUSPENSION RECALL, BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SKYLAND AUTOMOTIVE MAZDA IN ASHEVILLE, NC WHO STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016 AND THE ONE FOR NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER, BURDICK MAZDA IN CICERO, NEW YORK, AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. WHILE DRIVING VARIOUS SPEEDS, A CLICKING AND HUMMING NOISE WERE PRESENT COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS FOR THE RECALL WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 AND 16V593000 (AIR BAGS AND SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (MAZDA OF POUGHKEEPSIE LOCATED AT 2309 SOUTH RD, POUGHKEEPSIE, NY 12601; (845) 462-1400) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/11/17 *BF
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/01/17*LJ *JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED ON SEVERAL OCCASIONS AT 800-222-5500, BUT THERE WERE NO ANSWER. THE CONTACT STATED THERE WAS A RECORDING WITHOUT THE OPTION TO LEAVE A VOICE MESSAGE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT SPOKE TO THOMPSON MAZDA (900 MERRITT BLVD, DUNDALK, MD 21222) WHO STATED THAT PARTS WERE NOT AVAILABLE AND THEY WERE WAITING ON THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.
TAKATA RECALL AND BALL JOINT SUSPENSION RECALL. IT HAS BEEN A CHALLENGE SCHEDULING AN APPOINTMENT TO FIX THESE PROBLEMS. WAS SCHEDULED TO HAVE THE AIR BAGS REPLACE BUT A DAY BEFORE THE APPOINTMENT,DEALERSHIP CANCELLED DUE TO AIR BAG DELIVERY ISSUES. CALLED TODAY TO SCHEDULE BUT THEY SAID, MAZDA PUT A HOLD ON ALL REPAIRS SINCE THE AIRBAGS THE PREVIOUSLY RECEIVED WAS JUST A TEMPORARY FIX AND THEY ARE STILL WAITING ON THE PERMANENT SOLUTION.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V893000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT AN ABNORMAL POPPING SOUND EMITTED FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .