2009 Mazda CX-7 Owner Complaints

I purchased a car from Best Buy Motors in Spanaway, WA on [XXX]. Three days later I took the car in for an oil change and my mechanic cited safety issues and identified the rear brakes were faulty and deemed them a safety hazard. I repaired the brakes because I did not want to continue driving them under those conditions. My mechanic stated that the dealership was wrong for selling the car with the brake pads so thin and worn. My bill for the brakes and oil change was $778.28. I called the dealership and asked them to pay for the "parts" $388.08. They talked to the mechanic and came back with parts for $119. They could have fixed the brakes for that amount before they sold it to me. My issue is that they had the car on the lot for over 6 weeks and allowed people to test drive the car with faulty rear brakes. That is hazardous to me and to people who are on the road. I still have the rotors and pads that were taken off the car. I showed the old parts to another mechanic and he agreed that it was indeed a safety hazard to be driving with them in that condition. I only asked them to pay for the parts, not the labor and they refused. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11631870

Incident

Nov 24, 2024

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW AND BOTH REAR WINDOWS FAILED TO OPERATE AS INTENDED GOING UP AND DOWN. THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED AND REMAINED DESPITE HAVING THE TIRES CHECKED FOR PROPER TIRE PRESSURE AND FOLLOWING THE INSTRUCTIONS PROVIDED TO RESET THE TIRE PRESSURE LIGHT. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CHECK ENGINE WARNING LIGHT WAS RESET BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH THE VEHICLE DECELERATED TO 20 MPH AND STALLED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AND WAS INFORMED THAT THE MASS AIRFLOW SENSOR AND OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 98,800.

NHTSA ID

11300056

Incident

Dec 11, 2019

Mileage

98,800 mi

IN THE LAST 2 WEEKS, WHEN THE VEHICLE IS STARTED, THE AIRBAG LIGHT BY THE SPEEDOMETER FLASHES TWICE, STOPS, FLASHES TWICE, THEN STOPS. THIS CONTINUES FOR ABOUT 20-30 SECONDS AFTER THE CAR IS STARTED AND IS RUNNING/IDLING. ONCE THE 20-30 SECONDS HAVE PASSED, THE AIRBAG LIGHT THEN REMAINS PERMANENTLY LIT. IT REMAINS LIT WHILE DRIVING. THE CYCLE STARTS AGAIN ONCE THE CAR IS RESTARTED.

NHTSA ID

11291086

Incident

Dec 12, 2019

Mileage

81,075 mi

THE MAZDA HAS MULTIPLE ISSUES WITH TURBO BOOSTER FUNCTIONING AND MALFUNCTIONING CAUSING AIR POLLUTION ISSUES WITH BILLOWING WHITE SMOKE FR TAILPIPE, MAZDA DOES NOT WARRANTY THIS BY ONGOING ISSUES WITH SOME REPAIRS HAVING TO BE DONE AS EARLY AS 60000 MILES,. MY CAR IS LESS THAN 100000 MILES WITH EXTENSIVE REPAIR REQUIRED TO RESOLVE ISSUE, REPAIRS AS EXPENSIVE AS 3000 DOLLARS. THE SMOKE IS SO THICK IS IMPAIRS THE VISION OF CARS THAT MAYBE BEHIND VEHICLES WITH THIS PROBLEM. THIS ISSUE NEEDS TO BE REVIEWED AND RESOLVED, CAR OWNERS SHOULD BE MADE AWARE WHEN PURCHASING THESE MAZDA OF THIS HEAVILY UNRELIABLE IMPORTANT PART OF THE VEHICLE TO MAKE THE DECISION BEFOREHAND IF THEY WILL BE RESPONSIBLE FOR THESE EXPENSIVE REPAIRS SHOULD THEY OCCUR.

NHTSA ID

11266866

Incident

Aug 30, 2019

Mileage

90,600 mi

TAKATA RECALL. THE HEADLIGHTS ARE A DANGER. MY 2009 MAZDA CX-7 IS VERY DANGEROUS. THE INSIDE OF THE LAMPS ARE ALL COATED. I NEVER HAD AN ACCIDENT. THEY ARE JUST A DEATH TRAP. I CANNOT USE THEM. I USE MY BRIGHTS SO I DON'T GET IN AN ACCIDENT.

NHTSA ID

11253718

Incident

Jan 1, 2019

THE EXHAUST FROM THIS CAR IS HORRIBLE. CAUSING BREATHING ISSUES

NHTSA ID

11143450

Incident

Oct 1, 2018

"TAKATA RECALL" INDICATOR AIRBAG LIGHT HAVING ISSUES?

NHTSA ID

11114976

Incident

Jun 4, 2018

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (HYMAN BROTHERS MAZDA, 12602 JEFFERSON AVENUE NEWPORT NEWS, VIRGINIA 23602) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11097061

Incident

Aug 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE LACKED STABILITY WHEN BEING OPERATED AT HIGH SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARMS AND BALL JOINTS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT WAS UNABLE TO GET THE REMEDY COMPLETED DUE TO LACK OF COMMUNICATION BY THE DEALER (DENNIS DILLON MAZDA, 9501 W FAIRVIEW AVE, BOISE, ID). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 157,142. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11043644

Incident

Oct 6, 2017

Mileage

157,142 mi

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (EICH VOLKSWAGEN, 1931 W DIVISION ST, ST CLOUD, MN 56301 (320) 251-1737) INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11025311

Incident

Sep 25, 2017

ON THE 8TH OF AUGUST 2017 A FLASHING SIGNAL APPEARED AND I CHECKED MY MANUAL AND IT WAS AN ALERT ABOUT AIRBAG ALERT. I CALLED HILEY MAZDA IN GRAND PRAIRIE TEXAS AND MADE APPOINTMENT. THEY WANTED TO CHARGE ME $99.99 AND I LEFT BECAUSE THE EVENING NEW SAID THEIR WAS A RECALL FOR AIR BAGS MY YEAR AND MODEL.

NHTSA ID

11019441

Incident

Aug 16, 2017

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2016. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11019286

Incident

Oct 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11015762

Incident

Aug 10, 2015

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, MAZDA OF WESLEY CHAPEL IN WESLEY CHAPEL, FLORIDA, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11014695

Incident

Dec 12, 2016

"TAKATA RECALL' MY VALVE STEM IS BROKEN ON MY TIRE. THE TIRE DEALER HAS A 3 LLB COFFEE CAN FULL OF THESE . NOBODY WILL TAKE RESPONSIBILITY FOR FAULTY PRODUCTS. I ONLY HAVE 6 THOUSAND MILES ON A NEW SET OF TIRES. WHAT AM I SUPPOSED TO DO . THE REPLACEMENT VALVES COST HALF OF THE PRICE OF A TIRE AND I LIVE ON A FIXED INCOME. PLEASE HELP

NHTSA ID

11010614

Incident

Jul 25, 2017

Mileage

116,000 mi

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING AT LEAST 35 MPH, A LOUD NOISE WAS HEARD COMING FROM THE STEERING COLUMN AND THE VEHICLE DROVE ROUGHLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LEE PARTYKA CHEVROLET MAZDA ISUZU (200 SKIFF ST, HAMDEN, CT 06518 (203) 288-7761) FOR DIAGNOSTIC TESTING, BUT WAS INFORMED THAT THE ISSUE WAS NOT RELATED TO THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED BY THE DEALER TO WAIT FOR A SECOND NOTICE WHEN THE RECALL REMEDY PARTS BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT RECALL REMEDY PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11010193

Incident

Feb 21, 2017

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 17V012000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MAZDA OF TOWNSHIP DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10995559

Incident

Aug 10, 2016

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING, THE VEHICLE VEERED TO THE LEFT, WHICH CAUSED THE TIRES TO WEAR DOWN. THE VEHICLE WAS TAKEN A LOCAL DEALER (RAY BRANDT MAZDA LOCATED AT 1884 WESTBANK EXPY HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE, BUT THE AUTOMATED SYSTEM DIRECTED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 34,421.

NHTSA ID

10993168

Incident

Mar 31, 2017

Mileage

34,421 mi

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. UPDATED 06/13/17*LJ *CN

NHTSA ID

10978760

Incident

Aug 10, 2016

WE RECEIVED THE RECALL NOTICE IN AUGUST 2016 AND NO REMEDY HAS BEEN MADE. THIS IS RIDICULOUS. BALL JOINTS AND LOWER CONTROL ARMS ARE REPLACED EVERYDAY - WHAT'S THE DAM HOLD UP? I CALLED THE HOTLINE TWICE TODAY AND WAS DISCONNECTED AFTER BEING ON HOLD. I GUESS I HAVE TO GET MY ATTORNEY INVOLVED WITH MAZDA AND NGTSA.

NHTSA ID

10978562

Incident

Apr 14, 2017

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10972067

Incident

Sep 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10967366

Incident

Mar 20, 2017

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10954225

Incident

Oct 1, 2016

TURBO LEAK CAUSING LACK OF POWER. THIS PROBLEM SAID TO COST 2300 DOLLARS AND STILL MAKING PAYMENTS. THE MECHANIC SAID IT CAN CAUSE A FIRE. IT IS ALL OVER INTERNET THAT THIS IS A PROBLEM FOR MOST OWNERS. WHY. I RECALL?

NHTSA ID

10953911

Incident

Jan 1, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) FOR THE PASSENGER SIDE AIR BAG INFLATOR AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10950340

Incident

May 27, 2016