RoadVitals

2009 Mazda CX-7 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
64
Latest Dec 20, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Mazda CX-7, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine2024.7%
  • Suspension1923.5%
  • Airbags1619.8%
  • Steering56.2%
  • Exterior lighting44.9%
  • Fuel system33.7%
  • Electrical22.5%
  • Powertrain (other)22.5%
  • Heating & air conditioning22.5%
  • Brakes22.5%
  • Visibility11.2%
  • Body & structure11.2%
  • Driver assistance11.2%
  • Interior & seats11.2%
  • Other / unspecified11.2%
  • Transmission11.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

20
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW AND BOTH REAR WINDOWS FAILED TO OPERATE AS INTENDED GOING UP AND DOWN. THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED AND REMAINED DESPITE HAVING THE TIRES CHECKED FOR PROPER TIRE PRESSURE AND FOLLOWING THE INSTRUCTIONS PROVIDED TO RESET THE TIRE PRESSURE LIGHT. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CHECK ENGINE WARNING LIGHT WAS RESET BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH THE VEHICLE DECELERATED TO 20 MPH AND STALLED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AND WAS INFORMED THAT THE MASS AIRFLOW SENSOR AND OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 98,800.

NHTSA ID 11300056 · filed Jan 17, 2020

THE MAZDA HAS MULTIPLE ISSUES WITH TURBO BOOSTER FUNCTIONING AND MALFUNCTIONING CAUSING AIR POLLUTION ISSUES WITH BILLOWING WHITE SMOKE FR TAILPIPE, MAZDA DOES NOT WARRANTY THIS BY ONGOING ISSUES WITH SOME REPAIRS HAVING TO BE DONE AS EARLY AS 60000 MILES,. MY CAR IS LESS THAN 100000 MILES WITH EXTENSIVE REPAIR REQUIRED TO RESOLVE ISSUE, REPAIRS AS EXPENSIVE AS 3000 DOLLARS. THE SMOKE IS SO THICK IS IMPAIRS THE VISION OF CARS THAT MAYBE BEHIND VEHICLES WITH THIS PROBLEM. THIS ISSUE NEEDS TO BE REVIEWED AND RESOLVED, CAR OWNERS SHOULD BE MADE AWARE WHEN PURCHASING THESE MAZDA OF THIS HEAVILY UNRELIABLE IMPORTANT PART OF THE VEHICLE TO MAKE THE DECISION BEFOREHAND IF THEY WILL BE RESPONSIBLE FOR THESE EXPENSIVE REPAIRS SHOULD THEY OCCUR.

NHTSA ID 11266866 · filed Oct 7, 2019
All 20 reports naming engine

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

19
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (HYMAN BROTHERS MAZDA, 12602 JEFFERSON AVENUE NEWPORT NEWS, VIRGINIA 23602) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID 11097061 · filed May 21, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE LACKED STABILITY WHEN BEING OPERATED AT HIGH SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARMS AND BALL JOINTS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT WAS UNABLE TO GET THE REMEDY COMPLETED DUE TO LACK OF COMMUNICATION BY THE DEALER (DENNIS DILLON MAZDA, 9501 W FAIRVIEW AVE, BOISE, ID). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 157,142. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID 11043644 · filed Nov 6, 2017
All 19 reports naming suspension

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

16
reports

From owner reports, verbatim

IN THE LAST 2 WEEKS, WHEN THE VEHICLE IS STARTED, THE AIRBAG LIGHT BY THE SPEEDOMETER FLASHES TWICE, STOPS, FLASHES TWICE, THEN STOPS. THIS CONTINUES FOR ABOUT 20-30 SECONDS AFTER THE CAR IS STARTED AND IS RUNNING/IDLING. ONCE THE 20-30 SECONDS HAVE PASSED, THE AIRBAG LIGHT THEN REMAINS PERMANENTLY LIT. IT REMAINS LIT WHILE DRIVING. THE CYCLE STARTS AGAIN ONCE THE CAR IS RESTARTED.

NHTSA ID 11291086 · filed Dec 24, 2019

"TAKATA RECALL" INDICATOR AIRBAG LIGHT HAVING ISSUES?

NHTSA ID 11114976 · filed Jul 31, 2018
All 16 reports naming airbags

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING AT LEAST 35 MPH, A LOUD NOISE WAS HEARD COMING FROM THE STEERING COLUMN AND THE VEHICLE DROVE ROUGHLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LEE PARTYKA CHEVROLET MAZDA ISUZU (200 SKIFF ST, HAMDEN, CT 06518 (203) 288-7761) FOR DIAGNOSTIC TESTING, BUT WAS INFORMED THAT THE ISSUE WAS NOT RELATED TO THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED BY THE DEALER TO WAIT FOR A SECOND NOTICE WHEN THE RECALL REMEDY PARTS BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT RECALL REMEDY PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID 11010193 · filed Jul 24, 2017

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING, THE VEHICLE VEERED TO THE LEFT, WHICH CAUSED THE TIRES TO WEAR DOWN. THE VEHICLE WAS TAKEN A LOCAL DEALER (RAY BRANDT MAZDA LOCATED AT 1884 WESTBANK EXPY HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE, BUT THE AUTOMATED SYSTEM DIRECTED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 34,421.

NHTSA ID 10993168 · filed Jun 5, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

4
reports

From owner reports, verbatim

BOTH REAR TAIL LIGHTS LOOKED CLOUDY AND THE RED COLOR OF THE REAR LIGHTS APPEARED WHITE. I REMOVED THE LIGHT BULBS, THINKING THAT MAYBE THEY HAD BURNED OUT. I NOTICED THE LIGHT BULBS HAD MELTED THROUGH THE INTERNAL RED PLASTIC LENS OF THE TAIL LIGHT ASSEMBLY AND LEFT A HOLE ABOUT THE SIZE OF A QUARTER THAT ALLOWS THE WHITE LIGHT FROM THE BULB TO SHINE THROUGH. THE MELTED PLASTIC WAS ALL OVER THE BULBS AND THERE WAS A BURNT PLASTIC ODOR. THE 7743 BULBS WERE BOTH ORIGINAL TO THE CAR FROM MAZDA WHEN I PURCHASED THE CAR NEW IN JULY 2009. I NOTIFIED MAZDA CORPORATE AND THEY HAD ME TAKE IT TO MY DEALER. THEY INSPECTED THE LIGHTS AND SAID MAZDA WAS WILLING TO OFFER A $500 GOODWILL TO REPLACE THE TAIL LIGHT ASSEMBLY. THAT WILL NOT COVER THE COST OF $1226.77 WITHOUT LABOR TO HAVE THE DEALER REPLACE THE TAIL LIGHTS. THEY GAVE ME A CASE REF# 1-174187018. THERE SHOULD BE A RECALL FOR THIS ISSUE AND THE CONSUMER SHOULD NOT HAVE TO PAY TO GET THE LIGHTS REPLACED. THIS IS A PROBLEM WHEN THE LIGHT BULBS BURN THROUGH THE PLASTIC TAIL LIGHT ASSEMBLY. THIS IS A DESIGN FLAW.

NHTSA ID 10811706 · filed Dec 22, 2015

MAZDA CX7 2009 REAR LENS, LIGHT BULB MELTS INTERNAL RED PLASTIC, ISSUE ALL 2007 TO 2009 CX7. A SAFETY ISSUE REAR STOP LIGHT AND DRIVING LIGHT WILL NOT REFLECT THE RED COLOR. *TR

NHTSA ID 10482143 · filed Oct 24, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

WHILE DRIVING DOWN THE INTERSTATE, VEHICLE LOST MUCH OF IT'S ACCELERATION, AND BEGAN MAKING A LOUD WHINING NOISE. PULLED OFF THE HIGHWAY AND INVESTIGATED THE NOISE. IT WAS A LOUD WHINING THAT ONLY OCCURRED IN NEUTRAL AND PARK OVER 2500 RPM AND WITH ANY ACCELERATION WHILE IN GEAR. ALSO NOTED YELLOW FOAMY OIL ON THE DIPSTICK WHICH WAS 4.5 QUARTS LOW BEING VERY CLOSE TO TIME TO GET A CHANGE. TOWED TO THE SHOP TO DISCOVER THAT THE VEHICLE IS BURNING OIL AND THE TURBO HAD GONE BAD. MECHANIC SUSPECTS THAT THE TURBO GOING BAD IS WHAT WAS MOST LIKELY BURNING OIL AND RETAINING WATER IN THE CRANKCASE. *TR

NHTSA ID 10691743 · filed Mar 3, 2015

I PURCHASED A MAZDA CX-7 2009 VEHICLE USED IN AUGUST 2014. WITHIN 2 MONTHS OF PURCHASE NOTICED A FUEL ODOR COMING THROUGH THE AIR VENTS. PROBLEM DID NOT GO AWAY. TOLD BUY DEALER IS WOULD COST $900 TO FIX AND THAT THE VEHICLE WAS LEAKING GAS. THEY TOLD ME IT WAS A SAFETY ISSUE AND THE VEHICLE SHOULD NOT BE DRIVEN. I FEEL I SHOULD NOT PAY FOR THIS DEFECT. *TR

NHTSA ID 10672352 · filed Jan 14, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW AND BOTH REAR WINDOWS FAILED TO OPERATE AS INTENDED GOING UP AND DOWN. THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED AND REMAINED DESPITE HAVING THE TIRES CHECKED FOR PROPER TIRE PRESSURE AND FOLLOWING THE INSTRUCTIONS PROVIDED TO RESET THE TIRE PRESSURE LIGHT. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CHECK ENGINE WARNING LIGHT WAS RESET BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH THE VEHICLE DECELERATED TO 20 MPH AND STALLED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AND WAS INFORMED THAT THE MASS AIRFLOW SENSOR AND OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 98,800.

NHTSA ID 11300056 · filed Jan 17, 2020

MY COMPLAINT; IN 3/18/2010 AT 2:00PM WHILE I WAS DRIVING THE RADIO DISPLAY BLANKED OUT AND THE RADIO STOPPED WORKING ALL TOGETHER. TRACTION CONTROL SYSTEM (TCS) WAS BLINKING AND THE ELECTRONIC STABILITY CONTROL STAYED ON. GAUGE NEEDLES WERE BOUNCING. I STOPPED THE VEHICLE AND TURNED IT ON AND OFF THREE TIMES THEN EVERYTHING CAME BACK ON. THEN LATER IN THE DAY 3/18/2010 AT 7:00 PM THE RADIO DISPLAY AND THE RADIO STOPPED WORKING ALL TOGETHER. THIS TIME I JUST KEPT PRESSING THE ON AND OFF BUTTON A COUPLE TIMES THIS DID NOT WORK BUT THEN THE RADIO JUST CAME ON BY ITSELF WHILE I WAS DRIVING. I TOOK THE CAR TO THE DEALER ON 3/19/2010 THE RESULTS AS THE DEALER NOTICE SAYS: UNABLE TO DUPLICATE. COULD NOT FIND ANY POOR CONNECTIONS TO HAVE CAUSED THE PROBLEM. DURING TEST DRIVE. NORMAL OPERATION OBSERVED. PULLED CODES, TWO WERE FOUND FOR HIGH VOLTAGE. NO FREEZE DATA AVAILABLE. CALLED TECH-LINE AND NO KNOWN ISSUES FOR THESE SYMPTOMS OR CODES. SUGGEST INSPECTION OF PCM/BCM/FUSE BLOCK CONNECTIONS AND ALTERNATOR. INSPECT ALTERNATOR, NORMAL OUTPUT, AT 14V. ALL CONNECTIONS GOOD. NO CORROSION FOUND. NO LEAKS FOUND IN THE DRIVER KICK PANEL , OR LOOSE CONNECTIONS. NORMAL OPERATION AND CONDITION AT THIS TIME. *TR

NHTSA ID 10321096 · filed Mar 19, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

THIS MAZDA CX-7 HAS BEEN DRIVEN BY MY DISABLED FINANCE AND USED FOR IN CITY DRIVING IT'S WHOLE LIFE AND ONE DAY A HIGH PITCHED WHINING SOUND DEVELOPED AND THE CAR WAS DELIVERED TO CAPITOL MAZDA FOR AN INSPECTION. UPON GETTING THE RESULTS WE WERE TOLD THAT THE CAR HAD NOT HAD REGULAR SERVICING AT THE DEALER. I AGREED AS I AM AN ENGINEER AND DO MOST SERVICING OF MY FAMILIES VEHICLES. THEY SAID I HAD NOT DONE THE OIL CHANGES, BUT I HAD DONE THEM EVERY 5,000 MILES. EVERY VEHICLE I HAVE EVER OWNED HAD MORE THAN 200,000 MILE ON THEM WHEN I SOLD THEM. THE CURRENT TOYOTA TRUCK I AM DRIVING HAS 205,000 AND I HAVE DONE ALL OF THE SERVICING MYSELF. MAZDA WANTS OVER $8,000.00 TO REPAIR IT BACK TO DRIVING CONDITION. THIS IS AN OUTRAGE. AND IT DOESN'T SEEM TO FIX THE PROBLEM. SEVERAL FORUMS ABOUT THIS PARTICULAR VEHICLE ISSUE SHOW SOME OWNERS HAVE HAD MORE THAN ONE TURBO INSTALLED AND THEN THE ISSUE CAME BACK. ONLINE I HAVE FOUND LITERALLY HUNDREDS OF STORIES JUST LIKE MINE. THE TURBO IN THE CX FAMILY OF VEHICLES IS AN ISSUE. SINCE MAZDA DOESN'T WANT TO TAKE RESPONSIBILITY, THE GOVERNMENT MAY HAVE TO LOOK INTO A FINE AND ALSO A RECALL OF ALL OF THESE POTENTIALLY DANGEROUS VEHICLES ON OUR ROADS. *TR

NHTSA ID 10565908 · filed Feb 26, 2014

I WAS DRIVING ON A HIGHWAY. I HEARD A HIGH PITCHED SQUEALING SOUND THEN SMOKE STARTED BLOWING OUT OF MY CAR. I COULD NOT SEE, AND THE OTHER DRIVERS BEHIND ME LOST VISABILITY TOO. IN THE MIDDLE OF THIS BLINDING SMOKE, SURROUNDED BY HUGE TRUCKS, I LOST ACELERATION. MY INSTRUMENTATION PANEL DID NOT HAVE ANY WARNING LIGHTS ON. I WAS DRIVING BLIND. I PULLED OFF THE HIGHWAY AS QUICKLY AS POSSIBLE, AND HAD MY CAR TOWED TO A DEALERSHIP. THE DEALERSHIP SAID MY TURBO BLEW OUT, (WHICH I GUESS SUCKED ALL THE OIL OUT OF THE CAR) I NEED A VVT VALVE AND THE TIMING CHAIN IS STRETCHED. ON A CAR WITH 57,000 MILES! IN CHECKING ON LINE, I FOUND THIS HAS BEEN A PROBLEM WITH THE CX-7 FOR 6 YEARS AND THEY ARE NO LONGER MAKING THIS MODEL. I SEE THAT MAZDA DEALS WITH THESE PROBLEMS BY STATING THE OWNER DID NOT MAINTAIN THE CAR PROPERLY, WHEN IN ACTUALITY, THERE IS A SERIOUS PROBLEM WITH THE TURBO SYSTEM AND HOW THE OIL COOLS IT. THERE IS ALSO A PROBLEM WITH "SLUDGE BUILDUP". I BELIEVE MAZDA HAS BEEN SUCCESSFULLY AVOIDING A RECALL. BUT THESE ISSUES ARE A REAL SAFETY CONCERN. I AM VERY LUCKY THAT THERE WAS NO ACCIDENT AS A RESULT OF THIS INCIDENT. THESE ISSUES CAN BE DANGEROUS. WHEN EVERYTHING BLEW ON MY CAR, NO ONE COULD SEE THE ROAD. *TR

NHTSA ID 10500598 · filed Feb 27, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 MAZDA CX7. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR CLUTCH SNAPPED OFF AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.

NHTSA ID 10473839 · filed Sep 4, 2012

TL*THE CONTACT OWNS A 2009 MAZDA CX 7. THE CONTACT STATED THAT THE AIR CONDITIONER DOES NOT BLOW COLD AIR INSTEAD THE AIR WAS ROOM TEMPERATURE. MAZDA WAS CONTACTED AND STATED THAT THE AIR CONDITIONER WAS WORKING THE WAY IT WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

NHTSA ID 10353390 · filed Sep 1, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

I purchased a car from Best Buy Motors in Spanaway, WA on [XXX]. Three days later I took the car in for an oil change and my mechanic cited safety issues and identified the rear brakes were faulty and deemed them a safety hazard. I repaired the brakes because I did not want to continue driving them under those conditions. My mechanic stated that the dealership was wrong for selling the car with the brake pads so thin and worn. My bill for the brakes and oil change was $778.28. I called the dealership and asked them to pay for the "parts" $388.08. They talked to the mechanic and came back with parts for $119. They could have fixed the brakes for that amount before they sold it to me. My issue is that they had the car on the lot for over 6 weeks and allowed people to test drive the car with faulty rear brakes. That is hazardous to me and to people who are on the road. I still have the rotors and pads that were taken off the car. I showed the old parts to another mechanic and he agreed that it was indeed a safety hazard to be driving with them in that condition. I only asked them to pay for the parts, not the labor and they refused. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11631870 · filed Dec 20, 2024

I PURCHASED A NEW VEHICLE AND NOTICED SQUEAKING IN THE REAR WHEELS WHEN APPLYING BRAKES. I TOOK THIS INTO THE DEALER AND WAS FIRST TOLD THAT THIS WAS NORMAL. THEN THE DEALER SANDED DOWN THE ROTORS AND BRAKE PADS AND SAID IT WAS OKAY. THE SQUEAKING PERSISTED AND I WENT BACK TO THE DEALER. THEY REPLACED ROTORS AND SAID IT WAS FIXED. THE SQUEAKING STILL CONTINUED. I CONTACTED MANUFACTURER AND THEY DIDNT RESPOND FOR WEEKS. I CONTACTED DEALER AND THEY SAID THEY COULDNT DO ANYTHING FURTHER. I WENT BACK TO DEALER AND THEY SAID THEY COULD SAND DOWN BRAKE PADS AGAIN. THEY TOOK FOR ANOTHER TEST DRIVE AND IGNORED MY CALLS FOR WEEKS. FINALLY I TOOK TO ANOTHER DEALER PER MANUFACTURER INSTRUCTION AND VEHICLE HAS BEEN IN SHOP FOR A WEEK. *TR

NHTSA ID 10259175 · filed Feb 18, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW AND BOTH REAR WINDOWS FAILED TO OPERATE AS INTENDED GOING UP AND DOWN. THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED AND REMAINED DESPITE HAVING THE TIRES CHECKED FOR PROPER TIRE PRESSURE AND FOLLOWING THE INSTRUCTIONS PROVIDED TO RESET THE TIRE PRESSURE LIGHT. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CHECK ENGINE WARNING LIGHT WAS RESET BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH THE VEHICLE DECELERATED TO 20 MPH AND STALLED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AND WAS INFORMED THAT THE MASS AIRFLOW SENSOR AND OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 98,800.

NHTSA ID 11300056 · filed Jan 17, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

MAZDA CX7 2009 REAR LENS, LIGHT BULB MELTS INTERNAL RED PLASTIC, ISSUE ALL 2007 TO 2009 CX7. A SAFETY ISSUE REAR STOP LIGHT AND DRIVING LIGHT WILL NOT REFLECT THE RED COLOR. *TR

NHTSA ID 10482143 · filed Oct 24, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

I purchased a car from Best Buy Motors in Spanaway, WA on [XXX]. Three days later I took the car in for an oil change and my mechanic cited safety issues and identified the rear brakes were faulty and deemed them a safety hazard. I repaired the brakes because I did not want to continue driving them under those conditions. My mechanic stated that the dealership was wrong for selling the car with the brake pads so thin and worn. My bill for the brakes and oil change was $778.28. I called the dealership and asked them to pay for the "parts" $388.08. They talked to the mechanic and came back with parts for $119. They could have fixed the brakes for that amount before they sold it to me. My issue is that they had the car on the lot for over 6 weeks and allowed people to test drive the car with faulty rear brakes. That is hazardous to me and to people who are on the road. I still have the rotors and pads that were taken off the car. I showed the old parts to another mechanic and he agreed that it was indeed a safety hazard to be driving with them in that condition. I only asked them to pay for the parts, not the labor and they refused. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11631870 · filed Dec 20, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

PLACED 12 CASES OF BOTTLE WATER IN REAR COMPARTMENT BEHIND REAR SEATS CAUSED THE REAR SEAT LATCHES TO BREAK. EACH CASE IS 35 PINTS (17L). NO ACCIDENT OR INJURY OCCURRED, BUT THE POTENTIAL FOR HARM IS LIKELY. WE HAD BEEN DRIVING AROUND WITH THE KIDS IN THE BACK SEAT FOR A FEW DAYS BEFORE WE NOTICED THAT THE SEATS WEREN'T LOCKED AND NOT WORKING. IF WEIGHT ALONE WAS ENOUGH TO MALFUNCTION THE LOCKS, WHAT COULD HAPPEN IF THERE ARE ITEMS IN THE BACK DURING A COLLISION? *TR

NHTSA ID 10458930 · filed May 18, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

"TAKATA RECALL' MY VALVE STEM IS BROKEN ON MY TIRE. THE TIRE DEALER HAS A 3 LLB COFFEE CAN FULL OF THESE . NOBODY WILL TAKE RESPONSIBILITY FOR FAULTY PRODUCTS. I ONLY HAVE 6 THOUSAND MILES ON A NEW SET OF TIRES. WHAT AM I SUPPOSED TO DO . THE REPLACEMENT VALVES COST HALF OF THE PRICE OF A TIRE AND I LIVE ON A FIXED INCOME. PLEASE HELP

NHTSA ID 11010614 · filed Jul 25, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

I JUST BOUGHT A 2009 MAZDA CX-7 THREE WEEKS AGO, WHILE DRIVING MY CAR ON THE THIRD WEEK, MY CAR STOPPED SHIFTING GEARS. AS I WAS DRIVING DOWN THE HIGHWAY IT JUST STOPPED. I HAD THE CARE TOWED INTO THE SAME DEALERSHIP I BOUGHT THE CAR AT, AND COME TO FIND OUT THE TRANSMISSION WENT OUT ON THE CAR. I TOOK THE CAR INTO THE DEALERSHIP ON FRIDAY, DECEMBER 12, 2008. I WAS TOLD THAT I WOULD RECEIVE A CALL FROM SOMEONE ON MONDAY, I WAITED AND FINALLY WENT TO THE DEALERSHIP MY SELF AND THEY HAD NO ANSWERS ABOUT THE CAR. I THEN CALLED MAZDA'S CUSTOMER SERVICE LINE AND MADE A COMPLAINT ABOUT WHAT WAS GOING ON AND THEY TOLD ME THAT THEY WOULD CALL ME BACK WITH WHAT WAS HAPPENING, AT THE TIME THEY CALLED ME BACK IS WHEN I FOUND OUT ABOUT THE TRANSMISSION. I WAS INFORMED THAT THEY NEEDED MORE TIME TO GET MORE INFO AND THAT THEY WOUL;D CALL ME BACK. I WAITED UNTIL WEDS.. AND I RECEIVED A CALL AND WAS TOLD THEY STILL HAVE NO INFORMATION FOR ME AND THAT THE ETA OF FIXING MY CAR WOULD BE ANYWHERE BETWEEN THREE TO FOUR WEEKS. SO TELL ME CAN I DO, DOES MY CAR FIT UNDER THE LEMON LAW, SHOULD THEY GIVE ME A NEW CAR? WHAT DO I DO AND WHERE DO I GO FROM HERE? *TR

NHTSA ID 10252161 · filed Dec 18, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .