2010 Mazda CX-7 Owner Complaints

The contact owns a 2010 Mazda CX-7. The contact stated that while her son was driving approximately 35 MPH, the driver's side and passenger’s side air bags independently deployed. There was no accident to cause the air bags to deploy. There were no warning lights illuminated. The vehicle was driven back to the residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was unknown.

NHTSA ID

11593824

Incident

Jun 4, 2024

Low beam headlamps are extremely dim. Have bought new replacement headlamps and are still very dim. Bought both replacement headlamp housings thinking wiring could be compromised but that didn't help either. Replacing headlamps is difficult due to having to remove either the front tires OR the front entire bumper assembly to switch out lamps. No fog lights are present on this model so makes driving at night very difficult. and unsafe.

NHTSA ID

11586279

Incident

Jan 1, 2022

Recently got this car and am fixing it up. Vehicle's headlights function but are dysfunctional. Night driving is impossible as per nearly nonexistent illumination of roadway. Don't know how to fix/upgrade. Wanted to give this vehicle to my Florida student but now hesitate as Florida's roadways are not illuminated. Have seen many posts relative hereto, even when the vehicle was new. A manufacturer's recall should issue for new improved headlights. Please advise on a fix for this essential vehicular safety function .

NHTSA ID

11502809

Incident

Dec 1, 2022

Headlight to nowhere just started having horrible visibility it’s like if lights were off I change the bulbs several times LEDs H IDs factory bulbs still results no good

NHTSA ID

11480073

Incident

Jun 8, 2022

My daughter was driving a 4 hour trip in Florida on I-95 Halfway into the trip she pulled into a parking lot to stop for lunch and before she could even turn off the vehicle, a fire erupted from under the hood. The car completely burned. There is a police report at Jupiter FL Police department # 22-184325

NHTSA ID

11479489

Incident

Jul 20, 2022

POWER STEERING FLUID LEAKING BETWEEN POWER STEERING RESERVOIR AND POWER STEERING PUMP.

NHTSA ID

11402653

Incident

Jan 8, 2021

Mileage

130,265 mi

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT WHILE HER IN-LAWS WERE DRIVING, THE VEHICLE STALLED AND SHUTOFF. UPON INSPECTION, IT WAS DISCOVERED THAT OIL LEAKED UNDER THE VEHICLE AND A HOLE WAS PRESENT ON THE SIDE OF THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MURRAY MAZDA LOCATED AT 85 GRIFFITH RD, MUNCY, PA 17756 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

NHTSA ID

11355546

Incident

Aug 15, 2020

Mileage

83,000 mi

LOW BEAM HEADLIGHTS ARE VERY DANGEROUS, IMPOSSIBLE TO SEE DOWN THE ROAD USING THE LOW BEAM LIGHTS. THIS IS VERY DANGEROUS AND SHOULD BE A SAFETY RECALL FOR THE MANUFACTURER TO CORRECT. *TR

NHTSA ID

11324220

Incident

May 10, 2020

MY HEADLIGHTS ARE VERY DIM NO MATTER WHICH BULBS I PUT IN. I REALLY NEED TO GET THIS FIXED BECAUSE DRIVING AT NIGHT IS A DANGER. I'VE READ MANY MAZDA CX-7 OWNERS HAVE HAD THIS ISSUE.

NHTSA ID

11315857

Incident

Mar 1, 2020

Mileage

97,000 mi

AIRBAG LIGHT IS ON. DRIVERS SIDE IS WHERE THE ISSUE IS. THERE WAS JUST A RECALL ON PASSENGER SIDE AIRBAG. I

NHTSA ID

11297009

Incident

Dec 18, 2019

MY WIFE TOOK MY VEHICLE TO OCEAN MAZDA DEALER LOCATED AT 9675 NW 12TH STREET MIAMI FL 33172 FOR AIR BAG RECALL REPLACEMENT ON 12/30/19 CAR AIRBAGS WERE REPLACED AND WAS RETURNED WITH AND UNSERVICEABLE STEERING WHEEL HARD TO TURN UNSAFE CONDITION TO DRIVE MY WIFE COMPLAINT TO SHOP MANAGER BUT THEY REFUSED TO REINSPECT VEHICLE AND FIND WHAT IS WRONG WITH THE STEERING WHEEL AFTER AIRBAGS WERE REPLACED SINCE MY WIFE DID NOT RECEIVE ANY HELP FROM SHOP MANAGER SHE FILED A COMPLAINT TO DORAL POLICE #141230025446 I ARRIVED AFTER AND I POLITE REQUESTED MANAGER TO CHECK STEERING WHEEL COMPARTMENT IF ANYTHING WAS DAMAGED WHILE INSTALLING AIRBAGS HE ACCEPTED AND ASK ME TO LEAVE CAR AT DEALERSHIP FOR DIAGNOSTIC I WILL FOLLOW UP WRITING ON THIS COMPLAINT AFTER FIND OUT WHAT'S HAPPENING TOMORROW 12/31/19

NHTSA ID

11292200

Incident

Dec 30, 2019

I STARTED GETTING NOISE FROM THE ENGINE FOR LAST 6 MONTHS. BUT WHEN THE RPM IS GREATER THAN 2000. THE NOISE DECREASES, WHEN I TOOK TO THE DEALER SERVICE, THEY MENTIONED THAT TIMING CHAIN NEED TO BE REPLACED. MAZDA KNOWS ABOUT THE ISSUE AND ADMITS IT BUT NEVER PERFORMS A RECALL.

NHTSA ID

11270849

Incident

Apr 8, 2019

Mileage

104,000 mi

UPON PUTTING MY CAR IN REVERSE WITH MY FOOT ON THE BREAK, THE VEHICLE ACCELERATES TO THE POINT I HAVE TO SMASH THE BREAK TO THE FLOOR. THIS HAS HAPPENED SEVERAL TIMES WHILE PUTTING MY CAR IN DRIVE AND WHILE WAITING AT RED LIGHTS. I'VE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF THIS ISSUE. IT HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE NEW. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM SO THEY DECIDED THE CAR WAS FINE.

NHTSA ID

11267129

Incident

Oct 8, 2019

Mileage

35 mi

I WAS DRIVING HOME FROM WORK, TAKING A LEFT TURN, WHEN MY CAR JOLTED TO A STOP IN THE INTERSECTION. I WAS UNABLE TO MOVE MY CAR OUT OF THE INTERSECTION, BECAUSE THE WHEEL WASN'T ATTACHED PROPERLY ANYMORE. I CALLED FOR A TOW TRUCK, AND THE VEHICLE WAS TOWED TO A LOCAL AUTO SHOP. AT THE AUTO SHOP THEY DISCOVERED THAT A PREVIOUSLY RECALLED PART (LOWER CONTROL ARM) HAD FAILED, WHICH IS WHAT CAUSED ALL OF THE DAMAGE. I WAS NOT AWARE OF THIS RECALL. I CALLED THE MAZDA DEALERSHIP WHERE I PURCHASED THE VEHICLE TO ASK FOR ADVICE. I WAS ADVISED TO HAVE THE VEHICLE REPAIRED AT MY LOCAL AUTO SHOP, AND THEN TO SEND THE INVOICE TO MAZDA TO BE REIMBURSED FOR THE RECALLED PART/LABOR. I SENT THE INVOICE TO MAZDA, AND THEY SAID THEY COULDN'T PROVIDE REIMBURSEMENT UNTIL THE RECALL WAS CLOSED, AND IN ORDER TO DO THIS I NEEDED TO HAVE EVERYTHING CHECKED OFF/RECALL CLOSED BY A MAZDA DEALERSHIP. I TOOK MY VEHICLE BACK TO THE DEALERSHIP WHERE I PURCHASED IT FROM, THEY DID THE INSPECTION, AND CLOSED THE RECALL. THEN I SENT THE INVOICE AND THE DOCUMENTS STATING THE RECALL HAD BEEN CLOSED, BUT MAZDA STILL DENIED MY REQUEST SAYING THAT I NEEDED TO HAVE HAD THE REPAIRS DONE AT A MAZDA DEALERSHIP. I AM REQUESTING TO STILL BE REIMBURSED FOR THE LOWER CONTROL ARM (AT LEAST THE COST OF THE PART), SINCE I FOLLOWED THE ADVICE I WAS GIVEN FROM BOTH THE MAZDA DEALERSHIP AND MAZDA.

NHTSA ID

11234879

Incident

Dec 21, 2018

Mileage

121,000 mi

I AM VERY UNHAPPY WITH MY HEADLIGHTS ON MY MAZDA CX7 2010 OR SHOULD I SAY LACK OF HEADLIGHTS. I HAVE PUT 8 LIGHT BULBS IN THIS CAR AND THEY WERE THE EXPENSIVE ONES. THIS CAR IS A PIECE OF CRAP ALL THE WAY AROUND BUT THE HEADLIGHTS ARE REALLY BAD! ALSO THEY ARE SO CLOUDED OVER. I HAVE A HARD TIME DRIVING AT NIGHT AND NOW I JUST CAN'T BECAUSE I AM NOT GOING TO GET STOPPED AGAIN FOR HAVING A HEADLIGHT OUT! I ONLY DRIVE DURING THE DAY. I CAN'T BELIEVE THAT THEY DO NOT HAVE A RECALL FOR THIS PROBLEM, WHEN I SEE SO MANY COMPLAINTS ON THE SAME THING. THIS IS SUCH A STRESS ER FOR ME. I WISH THERE WAS SOMEONE OUT THERE THAT COULD HELP US IN THIS SITUATION.

NHTSA ID

11179841

Incident

Jan 1, 2014

Mileage

30,000 mi

TOOK CAR IN FOR AIR BAG RECALL (WHICH WAS FIXED). DEALER DID A FULL CIRCLE INSPECTION AND FOUND THE TIMING CHAIN NEEDED REPLACEMENT. WE RECEIVED A LETTER FROM MAZDA JANUARY, 2012 STATING THEY WERE EXTENDING THE WARRANTY TO 7 YRS FROM THE ORIGINAL WARRANTY DATE OR 70,000 MILES WHICHEVER COMES FIRST FOR REPAIRS TO THE TIMING CHAIN. THIS LETTER LEADS ME TO BELIEVE THEY KNEW THERE WERE ISSUES WITH THE TIMING CHAIN. OUR CAR HAS 39,100 MILES (OBVIOUSLY LOW FOR THE AGE OF THE CAR). WE WERE REQUIRED TO PAY FOR THE REPAIR OUT OF POCKET BECAUSE IT WAS OUTSIDE THE WARRANTY PERIOD. IT SEEMS VERY UNFAIR THAT OUR CAR WAS NOT COVERED FOR AN ISSUE MAZDA WAS CLEARLY AWARE OF IN 2012. WHILE IT WAS NOT AN ACTUAL RECALL, SOMETHING WAS WRONG WITH THE TIMING CHAIN AND ALL OWNERS SHOULD BE COMPENSATED FOR FAILURE OF THE CHAIN. I DO NOT KNOW EXACTLY WHAT CAN HAPPEN TO A CAR IF THE CHAIN BREAKS, BUT MY BEST GUESS IS IT WILL STOP RUNNING, WHICH IS A HUGE CONCERN REGARDING SAFETY OF THE VEHICLE.

NHTSA ID

11166081

Incident

Jan 8, 2019

Mileage

39,100 mi

LIMITED VISIBILITY DURING NIGHT DRIVING DUE TO POOR HEADLIGHT PERFORMANCE. HEADLIGHT LENSES SEEM TO BE EXTREMELY FOGGY. ONLY HAPPENS WITH LOW-BEAMS.

NHTSA ID

11145229

Incident

Sep 1, 2018

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,125.

NHTSA ID

11132912

Incident

Sep 14, 2018

Mileage

66,125 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V018000 (AIR BAGS). THE CONTACT CALLED THE MANUFACTURER MORE THAN TWICE AND CONFIRMED THAT THE PART WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED BECAUSE THE MANUFACTURER HAD NOT PROVIDED THE PART FOR THE REPAIR. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED FOR A REFERRAL FOR AN AUTHORIZED DEALER TO SCHEDULE THE TWO RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11131552

Incident

Aug 11, 2016

I WAS WONDERING WHY 3 OF MY WINDOW MOTORS WENT OUT THE SAME DAY.

NHTSA ID

11098170

Incident

Mar 21, 2018

HEADLIGHT BULBS HAVE BURNED OUT EVERY 6 MONTHS SINCE WE BOUGHT THE VEHICLE IN 2010. OVER THE PAST FEW YEARS, THE LENSES HAVE FOGGED UP TO THE POINT HEADLIGHTS ARE WORTHLESS. TOOK THE VEHICLE TO THE DEALER, ONE SEAL IS BAD AND THE OTHER SIDE HAS MELTED, COST OF REPAIR IS NEARLY $2,000. THIS IS A SAFETY ISSUE AND LOOKS TO BE A COMMON DEFECT IN THIS MAKE/MODEL OF CAR. WE NOW DRIVE THE CAR ONLY DURING DAYLIGHT. IF WE NEED TO AT NIGHT, WE USE HIGH BEAMS EXCLUSIVELY AS WE CAN'T SEE A THING WITH REGULAR HEADLIGHTS.

NHTSA ID

11082328

Incident

Mar 31, 2018

Mileage

112,000 mi

AS REQUIRED OF THE RECALL, I WENT TO PARETTI MAZDA TO FOR THE REPLACEMENT OF FRONT LOWER CONTROLS ARMS ON MARCH 14, 2018. AS PER THE RECALL NOTIFICATION AND REPLACEMENT OF PARTS RECEIVED FROM NHTSA INDICATING THE MAZDA DEALER WILL REPLACE BOTH THE LEFT AND RIGHT FRONT LOWER ARMS FREE OF CHARGE AND THAT A RENTAL CAR WOULD BE PROVIDED; HOWEVER, AT THE COMPLETION OF THE REPLACEMENT. PARETTI MAZDA CHARGED ME $65 FOR THE REPAIR.

NHTSA ID

11080205

Incident

Mar 16, 2018

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING 55 MPH, THE VEHICLE'S TEMPERATURE GAUGE INCREASED. THE VEHICLE SHOOK AND A POPPING NOISE WAS HEARD. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE AND THEN STALLED. A "WARNING STATE OF SHOCK" MESSAGE APPEARED. IN AN ATTEMPT TO COOL THE ENGINE, THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TOWED TO ANTELOPE VALLEY MAZDA (1015 AUTO MALL DR, LANCASTER, CA 93534, (661) 945-7590) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE CONTACT WAS INFORMED BY THE DEALER THAT THE REPAIRS WOULD BE COVERED UNDER THE VEHICLE'S WARRANTY. THE CONTACT RECEIVED A CALL FROM THE MANUFACTURER INFORMING HER THAT THE ENGINE REPLACEMENT WAS NOT COVERED UNDER THE VEHICLE'S WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. *TT *JS

NHTSA ID

11079835

Incident

Mar 2, 2018

Mileage

165,000 mi

RECALL WAS REPORTED OCT 2016 MY WIFE AND FAMILY HAVE BEEN DRIVING AT RISK FOR 5 MONTHS AND ITS GOING TO BE ANOTHER 3 WEEKS TO FIX THIS IS UNACCEPTABLE. WHAT IS MAZDA GOING TO DO TO COMPENSATE FOR THIS.

NHTSA ID

11079081

Incident

Mar 12, 2018

BOTH LOW BEAM HEAD LIGHTS KEEP GOING OUT. I HAVE HAD THE CAR FOR 3 YEARS IN JULY AND I'VE HAD TO GET GET EACH LIGHT CHANGED 3 TIMES ALREADY. WHEN I GET ONE SIDE FIXED THE OTHER ONE GOES OUT.

NHTSA ID

11074677

Incident

Jan 15, 2018

Mileage

100,000 mi