2010 Mazda CX-7 Suspension Problems

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V018000 (AIR BAGS). THE CONTACT CALLED THE MANUFACTURER MORE THAN TWICE AND CONFIRMED THAT THE PART WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED BECAUSE THE MANUFACTURER HAD NOT PROVIDED THE PART FOR THE REPAIR. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED FOR A REFERRAL FOR AN AUTHORIZED DEALER TO SCHEDULE THE TWO RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11131552

Incident

Aug 11, 2016

AS REQUIRED OF THE RECALL, I WENT TO PARETTI MAZDA TO FOR THE REPLACEMENT OF FRONT LOWER CONTROLS ARMS ON MARCH 14, 2018. AS PER THE RECALL NOTIFICATION AND REPLACEMENT OF PARTS RECEIVED FROM NHTSA INDICATING THE MAZDA DEALER WILL REPLACE BOTH THE LEFT AND RIGHT FRONT LOWER ARMS FREE OF CHARGE AND THAT A RENTAL CAR WOULD BE PROVIDED; HOWEVER, AT THE COMPLETION OF THE REPLACEMENT. PARETTI MAZDA CHARGED ME $65 FOR THE REPAIR.

NHTSA ID

11080205

Incident

Mar 16, 2018

RECALL WAS REPORTED OCT 2016 MY WIFE AND FAMILY HAVE BEEN DRIVING AT RISK FOR 5 MONTHS AND ITS GOING TO BE ANOTHER 3 WEEKS TO FIX THIS IS UNACCEPTABLE. WHAT IS MAZDA GOING TO DO TO COMPENSATE FOR THIS.

NHTSA ID

11079081

Incident

Mar 12, 2018

NHTSA RECALL NUMBER 16V-593. MY CAR MAKES A RATTLE WHEN I STEP ON THE BRAKES. WHEN IT IS WET OUTSIDE MY BRAKES MAKE A DIFFERENT NOISE UNTIL THEY DRY OUT. MAZDA SAID IT WASN'T A PROBLEM. ANOTHER BUSINESS I GO TO SAID IT'S PROBABLY THE ROCKER ARMS THAT NEED REPLACEMENT.

NHTSA ID

11066157

Incident

Jan 31, 2018

Mileage

40,000 mi

FOR 2 YEARS A RECALL HAS BEEN IN EFFECT FOR REPLACING BALL JOINTS ON THIS MODEL. AFTER TALKING TO THE DEALER ON 2 DIFFERENT OCCASIONS , I HAVE BEEN TOLD THAT THEY ARE WAITING ON THE PARTS. ON DEC. 13 2017 I WAS TOLD I WOULD BE CONTACTED WITHIN 30 DAYS BY MAZDA FOR SCHEDULING THIS WORK. BUT STILL NO RESPONSE.

NHTSA ID

11063668

Incident

Jan 19, 2018

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB KING MAZDA (1545 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 714-3177) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11055851

Incident

Oct 22, 2016

A FIX FOR THIS RECALL 9716H HAS STILL NOT BEEN RESOLVED. CORROSIVE BALL JOINT.

NHTSA ID

11047140

Incident

Nov 18, 2017

1) WE RECEIVED NOTIFICATION OF THE RECALL WHEN WE PURCHASED THE USED VEHICLE ON 7/8/2017. THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. THE SAFETY RISK ASSOCIATED WITH THIS RECALL IS THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.

NHTSA ID

11041679

Incident

Oct 31, 2017

THE AIRBAG LIGHT HAS BEEN ON FOR PAST YEAR. THE DEALERSHIP SAID THEY CAN MAKE IT TURN OFF BUT I'M ASSUMING SINCE THE LIGHT IS ON MY AIRBAG IS DISABLED AND WON'T WORK WHEN AND IF IT NEEDS TO.

NHTSA ID

11040353

Incident

Oct 1, 2016

THERE HAS BEEN A RECALL FOR THE CONTROL ARMS FOR A WHILE NOW AND THE DEALER HAS NO FIX FOR THEM.. SO IM PAYING 367$ A MONTH FOR A CAR THAT I CANNONT DRIVE BECAUSE IT IS NOT SAFE.

NHTSA ID

11035661

Incident

Sep 27, 2017

I RECEIVED A RECALL A YEAR AGO AND HAVE HEARD NOTHING FURTHER. THE RECALL NOTICE REFERENCES NHTSA CAMPAIGN NO. 16V-593. I FAIL TO UNDERSTAND HOW A SAFETY RECALL CAN GO IGNORED BY THE MANUFACTURER AND YOUR AGENCY FOR OVER A YEAR.

NHTSA ID

11033463

Incident

Oct 1, 2016

Mileage

75,000 mi

WE WERE NOTIFIED OF A SAFETY RECALL IN AUGUST 2016 AT THE TIME THEY INFORMED US A FIX WAS UNAVAILABLE AND WE WOULD BE NOTIFIED WHEN ONE WAS AVAILABLE. THE RECALL INCLUDES THE POSSIBLE LOSE OF STEERING DURING OPERATION. DO DATE, SEPTEMBER 6, 2017 NO INFORMATION HAS BEEN RECEIVED REGARDING PARTS, A FIX OR A SOLUTION TO THIS DANGEROUS DEVELOPMENT.

NHTSA ID

11021464

Incident

Sep 5, 2017

NHTSA RECALL # 16V-593 MANUFACTURER RECALL # 9716H I RECEIVED THE RECALL NOTICE IN AUGUST OF 2016 THAT STATES THE BALL JOINT COULD LOOSEN AND I COULD CRASH THEY STILL DO NOT HAVE THE PARTS OR A REMEDY HOW LONG SHOULD I HAVE TO WAIT BEFORE THIS ISSUE IS FIXED ONCE I CRASH WILL IT BE FIXED???

NHTSA ID

11019418

Incident

Aug 9, 2016

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE BALISE MAZDA DEALER (LOCATED AT 3635 RIVERDALE ST, WEST SPRINGFIELD, MASSACHUSETTS 01089; 413-306-3036) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WERE REPLACEMENTS FOR CERTAIN VEHICLES AND TO HAVE THE DEALER DIAGNOSE THE VEHICLE TO SEE IF THE REMEDY WAS NEEDED. THE CONTACT RETURNED TO THE DEALER WHO REFUSED TO DIAGNOSE THE VEHICLE AND REITERATED THAT THERE WERE NO PARTS AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 3063036. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ *JS

NHTSA ID

11016165

Incident

Aug 18, 2017

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A RATTLING AND KNOCKING NOISE WHILE STEERING THE VEHICLE LEFT AND RIGHT. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11015198

Incident

Oct 1, 2016

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN LOCAL DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11015181

Incident

Aug 14, 2017

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11014245

Incident

Aug 10, 2016

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S TIE ROD FAILED AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE COASTAL CART CARE DEALER WHO REPAIRED THE TIE ROD AND INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REMEDY WAS NOT AVAILABLE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

NHTSA ID

11013949

Incident

Aug 9, 2017

Mileage

70,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:16V593000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER (QUINCY MAZDA IN QUINCY, MASSACHUSETTS) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11012857

Incident

Aug 1, 2016

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COOLEY MOTORS LOCATED AT 401 N GREENBUSH RD, RENSSELAER, NY 12144; (518) 283-2902) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 08/29/17 *BF *CN

NHTSA ID

11012826

Incident

Aug 10, 2016

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V59300 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).

NHTSA ID

11010767

Incident

Aug 31, 2016

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11010290

Incident

Aug 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE LOCAL DEALER (SPREEN MAZDA, 25140 REDLANDS BLVD, LOMA LINDA, CA 92354) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11006639

Incident

Jul 12, 2016

RECEIVED A RECALL NOTICE OCTOBER 2016 CONCERNING A RECALL FOR THE FRONT LOWER CONTROL ARMS - SAFETY RECALL 9716H. THE NOTICE STATED THAT REPAIR PARTS WERE NOT AVAILABLE. IT'S NOW JUNE 2017 AND THE REPAIR PARTS ARE STILL NOT AVAILABLE. JUST SPENT 30 MINUTES ON HOLD TRYING TO SPEAK WITH SOMEONE AT MAZDA -- FINALLY GAVE UP AND HUNG UP. I'M FILING THIS COMPLAINT BECAUSE IN NO WAY WOULD THIS BE CONSIDERED A TIMELY RESOLUTION OF THIS PROBLEM. I WANT MY CAR REPAIRED!

NHTSA ID

10994967

Incident

Oct 12, 2016

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10992815

Incident

Oct 10, 2016