Owner-reported complaints naming the airbag system, filed with NHTSA
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Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2013 Mazda CX-9 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Niece was driving home from college on July 24, 2024 around 7:30 PM. She heard a pop when she was 1 mile away from the house. Side airbags exploded on passenger and driver side for no reason. She called me. We drove the car home since it was less than 1 mile away. No injuries. A couple of days later took to body shop to assess damage.
I turned in to a parking lot, as I went over a speed bump, the side curtain air bags randomly deployed. Luckily, I was going very slow and was not injured. Had I been on the road I woudl not have been able to see and it could have been very dangerous. The car is at the Mazda service center and they have yet to let us know what is going to happen, if it can be repaired or what they plan to do.
I WAS DRIVING TO GET A CUP OF COFFEE, I WAS PULLING OUT AND DRIVING THROUGH THE COMPLEX WHEN THE AIRBAGS DEPLOYED FROM NOWHERE, THE AIRBAGS WERE THE SIDE CURTAIN AIRBAGS FROM BOTH SIDES OF THE CAR. AT THE TIME OF THE DEPLOYMENT T MY CAR WAS STATIONARY, I WAS SITTING WITH MY LEFT BLINKER ON READY TO TURN.
APPARENTLY, MY CAR HAS A SAFETY RECALL FROM MAZDA AS OF JANUARY 2018 IN REFERENCE TO THE TAKATA AIRBAGS. THE UNITED STATES DEPARTMENT OF TRANSPORTATION ( NHTSA) WHEN COMPLETING A VIN SEARCH DOESN'T HAVE MY CAR LISTED ON A RECALL IN REGARDS TO TAKATA AIRBAGS. CAN SOMEONE EXPLAIN WHY THAT IS? THANK YOU.
TAKATA RECALL AM I ENTITLED TO BEING PART OF THE CLASS ACTION LAWSUIT
WHILE DRIVING ON THE HIGHWAY AT A NORMAL HIGHWAY SPEED, THE SIDE AIR BAGS SUDDENLY INFLATED FOR NO APPARENT REASON, BOTH THE DRIVER AND PASSENGER SIDES.
LOST CONTROL OF VEHICLE COMING DOWN A RAMP IN A PARKING GARAGE, CAUSING ME TO STRIKE POLE IN GARAGE, OR WOULD HAVE CAREENED OVER 6TH FL RAILING DOWN 6 STORIES TO STREET. VEHICLE IN MOTION.
PASSENGER SAS ( AIRBAG,SIDEAIR BAG,SEATBELTPRETENSIONER ) WITHOUT REASON TURNS OFF AND ON. MY WIFE ( 96 LB ) IS NOT A CHILD AS DEFINED BY THEIR LITERATURE ( 66 LB ). MY WIFE IS CONSEQUENTLY RENDERED PROTECTED AND THEN WITHOUT REASON, UNPROTECTED BY THE SAS SYSTEM BUILT INTO THE VEHICLE. MAZDA'S POSITION IS THAT SHE SHOULD SIT IN THE BACK SEAT. THIS VEHICLE IS UNSAFE FOR HER. MAZDA WILL DO NOTHING BUT OFFER ME PLATITUDES, BUT NO SOLUTION TO THIS UNSAFE SITUATION. THIS IS CLEARLY BAD ENGINEERING AND DESIGN, PUTTING MANY PEOPLE IN HARMS WAY. [XXX] VEHICLE SOLD BY GUNTHER MAZDA FORT LAUDERDALE. FLA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG DEACTIVATED WARNING MESSAGE ILLUMINATED ALTHOUGH THERE WAS A PASSENGER OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 600.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .