2013 Mazda Mazda2

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

TAKATA RECALL

NHTSA ID

11251833

Incident

Aug 27, 2019

TL* THE CONTACT OWNS A 2013 MAZDA 2. WHILE THE VEHICLE WAS AT A STOP LIGHT, SMOKE APPEARED FROM THE CD PLAYER AND FLAMES APPEARED FROM THE DASHBOARD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO GROOVE MAZDA (LOCATED AT 10301 E ARAPAHOE RD, CENTENNIAL, CO 80112, (720) 399-4467) WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL MALFUNCTION CAUSED THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *TR*JB

NHTSA ID

11202993

Incident

Apr 21, 2019

Mileage

64,000 mi

TAKATA RECALL

NHTSA ID

11182153

Incident

Feb 23, 2019

DRIVER'S SEAT CAME UNATTACHED FROM THE FLOOR MOUNTED SLIDES/BRACKETS THAT ALLOW FOR LEG LENGTH ADJUSTMENTS. CAR WAS IN MOTION, TRAVELLING APPROXIMATELY 35 MPH, AND IN THE CENTER OF THREE LANES OF TRAFFIC AT THE TIME. I PULLED OVER AND EXAMINED THE SEAT. WASHERS WERE UNDER THE SEAT, AND THE SEAT WOULD MOVE UP AND DOWN 8-10 INCHES ON THE LEFT (DOOR-SIDE) SIDE. SEAT WAS STILL ATTACHED TO BRACKETS/SLIDES ON THE RIGHT (CENTER-LINE / GEAR-LEVER) SIDE.

NHTSA ID

11161498

Incident

Nov 16, 2018

Mileage

99,000 mi

A RECALL WAS ISSUED ON THE 2011 MAZDA 2 MODELS RELATED TO A PROBLEM WITH THE SEAT HEIGHT ADJUSTER MECHANISM BECOMING LOOSE. BASED ON THE DESCRIPTION OF THE ISSUE, MY 2013 MAZDA 2 IS EXHIBITING THE SAME ISSUE. THE SEAT 'ROCKS' BACK AND FORTH, AS IF IT'S ONLY PARTLY SECURED. I CONTACTED MAZDA AND THEY REITERATED THAT THE 2013 MODEL IS NOT CURRENTLY COVERED UNDER THEIR RECALL, HOWEVER THE PROBLEM IS CLEARLY PRESENT ON MINE. IT IS MAZDA'S RESPONSIBILITY TO ENSURE THAT ALL SEAT MECHANISMS ARE FUNCTIONING SAFELY AND SECURELY. THE ISSUE WAS NOTICED EARLIER THIS YEAR AND HAS SUBSEQUENTLY GOTTEN WORSE.

NHTSA ID

11105202

Incident

Dec 10, 2017

CLUNKING NOISE AND FEEL, AND EXCESSIVE PLAY IN THE STEERING MECHANISM DURING LOW SPEED TURNS. THE PROBLEM BEGAN DURING THE FIRST YEAR OF OWNERSHIP. INTERNET FORUMS INDICATE THAT MANY OTHER OWNERS OF THIS MODEL EXPERIENCE THE SAME PROBLEMS. THE CAUSE IS FAILURE OF PART NUMBER DR613210XF, KNOWN AS THE ENERGY ABSORBER SHAFT. MAZDA IS AWARE OF THE FLAW.

NHTSA ID

11072302

Incident

Feb 1, 2014

Mileage

8,000 mi

PROGRESSIVE POWER STEERING RACK FAILURE POWER STEERING RACK, WHILE TURNING, MAKES AUDIBLE CLUNKING/POPPING NOISE ACCOMPANIED BY VIBRATION AND EXCESSIVE PLAY IN STEERING. MOST NOTICEABLE WHEN MAKING A LOW-SPEED THREE POINT TURN, I.E. BACKING INTO OR OUT OF A PARKING SPACE. COMPLETE STEERING FAILURE MAY RESULT IF NOT CAUGHT OR ADDRESSED EARLY. OCCURRED IN A NEW, VERY LOW-MILAGE VEHICLE.

NHTSA ID

11045823

Incident

Sep 13, 2017

Mileage

15,000 mi

REAR SHOCKS HAD TO BE REPLACED AFTER 65,000 MI. NO SIGN OF AN ISSUE PRIOR. DROVE TO AND FROM WORK ON A SUNDAY, MONDAY MORNING ALL FLUID HAS LEAKED ONTO MY DRIVEWAY.

NHTSA ID

11030316

Incident

Sep 11, 2017

Mileage

65,000 mi

This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open.

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.

Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.

Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the blower motor causing a fluttering type noise or odor.