2014 Mazda Mazda2 Owner Complaints

I have taken my car to two separate Mazda dealerships in 2019 and two separate non-dealership mechanics to address the same issue with a vibrating coming from the front driver when driving at lower speeds. It was not a constant noise until recently and saw there was a recall for my vehicle in May 2016. Mazda however says that my VIN does not qualify even though the build date range does show its covered. The problem at first was noted by the Kent Mazda dealership in 2019 but said the vehicle's small framing could cause this. This vibrating has become more clear and causing my vehicle to shake violently when steering. It has made me very fearful as each mechanic I take it to cannot find the source of the issue and overlook it. Mazda Corporate has not been helpful and overlooks the safety as it is something I've brought up to them. The original recall is below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11553002

Incident

Oct 29, 2023

Tire size: P 185 / 55 R 15 I believe there is a manufacturing defect with the Firestone Firehawk tires. The tires are prematurely cracking, these tires are supposed to have a 50,000 mile limited warranty. I replaced all four tires on 6/18/2022 and today (7/15/2023) I noticed there was deep cracking through the treads and into the sidewall. I currently have the tires and it is available for inspection upon request. I believe that cracked tires are a safety issue that could put myself and other cars at risk. The Firestone store mentioned the Firehawk tires were discontinued for the car. That cracking was a known issue on these tires and they refused to send the tires in for a warranty replacement. Tire Identification information: Front driver side tire: DOT RB8X FH1 4320 Front passenger side tire: DOT RB8X FH1 3421 Both rear tires: DOT RB8X FH1 4521

NHTSA ID

11532487

Incident

Jul 15, 2023

I bought this 2014 Mazda 2 Sport HB on Thursday January 26, 2023. Upon driving it home, this vehicle with only 41,280 miles on it, shook, vibrating , hearing a very loud popping clicking sounds. Like body metal clanging. It was hard to see. I don’t know if the low beams were set wrong or what but visibility wasn’t good with the low beams at all. I told him that the air conditioner made a horrible loud noises when cranked on high. I asked to take it to a mechanic and I was assured that their mechanics looked it over thoroughly. It has so much wrong with it. I was ripped off. Over $ 13,000 today. The car is in bad shape. It had one wreck I found out. This car looks ok, but it’s the worst car I have ever driven. My short instructed test drive wasn’t long enough to tell everything, but by the time I got home I knew that I was sold a lemon. Perhaps they didn’t know, but come on… This car is junk. It needs junked. This is the truth. I don’t believe it should be on the highway or resold again. Especially not 11,500 that turned into 13,000. I don’t have money for gas to be trying to fix garbage . Why would it have 2 owners and be a 2014 and only have 41,280 miles on it. They saw me coming and I explained that I can’t be ripped off. They didn’t care. I only drove it home and I know it’s really unsafe and not road worthy at all. Very difficult to steer compared to any other vehicle I have ever driven. It scares me truthfully.

NHTSA ID

11503910

Incident

Jan 26, 2023

The steering was making loud knocking noises at low-speed turns. When looked up Mazda2 issues, found that there was a recall for Steering, Recall no. 16V203000, dated 2016-04-10, states: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash. When the dealership looked up my VIN, it was not a serial number listed under the recall list. However, it had the same issues as the recall. These issues were listed as "requires immediate attention." The Steering rack and pinion, and also the front struts with bearing mounts have all been replaced by the dealership and an alignment was performed. I had to pay for this safety issue out of pocket because my VIN was not listed under the recall list. I would like to report this VIN under the recall list and request a refund for the work performed.

NHTSA ID

11432440

Incident

Jul 1, 2021

I WAS TURNING LEFT ON A PROTECTED GREEN ARROW WHEN A TRUCK ON THE LEFT LANE SPED UP AND I NOTICED T MERGED AND I WOULD GET HIT I TRIED TO GO OFF TO THE SIDE OF THE ROAD BUT THE STEERING WHEEL WAS STIFF AND WHEN I PRESSED ON THE GAS IT DID NOT MOVE THEN IT JERKED ME FORWARD.

NHTSA ID

11340631

Incident

May 23, 2020

Mileage

640,000 mi

TL* THE CONTACT OWNED A 2014 MAZDA 2. WHILE DRIVING AT AN UNKNOWN SPEED IN REVERSE, THE CONTACT STRUCK AN EMBANKMENT AND THE VEHICLE FLIPPED OVER. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CHEST INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED AS THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,700. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11162948

Incident

Aug 12, 2017

Mileage

9,700 mi

2014 MAZDA 2. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING SYSTEM ISSUES. *SMD THE CONSUMER STATED THE RIGHT AXLE BROKE WHICH CAUSED HIM TO LOOSE CONTROL OF THE VEHICLE. CONSEQUENTLY, HE HIT ANOTHER VEHICLE. THE VEHICLE WAS TOTALED. *JB

NHTSA ID

10763630

Incident

Oct 1, 2015

THERE WAS/IS NO INFORMATION ON THE DOOR OR IN THE OWNERS MANUAL TO INDICATE TIRE PRESSURE FOR THIS VEHICLE. HAD TO OBTAIN INFORMATION FROM THE DEALER.

NHTSA ID

10748876

Incident

Jan 1, 2015

TIRE PRESSURE MONITORING SYSTEM DID NOT ALERT ME TO MY FRONT LEFT TIRE THAT WAS BLOWING OUT. *TR

NHTSA ID

10631296

Incident

Sep 6, 2014

Mileage

5,039 mi