2004 Mazda Mazda3 Owner Complaints

This model car has a fuse box under the glove box known as a "passenger junction box" that has a faulty or defective relay soldered onto the circuit board. The relay is tied to lighting that includes the interior lights, exterior front parking lights, exterior rear tail lights, and the license plate light and is controlled by the left turn signal stalk (rotating switch). Based on my experience and many others (on the Mazda 3 forums), this relay has the tendency to fail and cause all of these lights tied to this relay to intermittently or permanently be disabled. There is no warning for this; the driver will only notice when driving at night that the interior illumination of the dashboard goes completely dark, which could cause disorientation and confusion as to whether or not the car is operable. Subsequently, the problem can be recreated by attempting to turn the lights on and off and there will be no response (and no clicking noise...it is audible when working and it switches on); the relay fails to operate and all the lights will not turn on. Driving at night without tail lights is extremely dangerous and I am surprised this has not caused serious injury from rear-ending incidents in nighttime or inclement weather situations. The serial/model number of junction box on my vehicle is BN8B-66730-C and many others on the forums have had the same issue with the same model, as well as other variations of the box. Some on the forums went as far as replacing the culprit relay (see attachment); however, at the risk of destroying the entire junction box and rendering the vehicle unusable. I finally ended up purchasing a replacement unit on eBay which corrected the issue so far and has made the lights reliable again.

NHTSA ID

11609269

Incident

Aug 1, 2021

The contact owns a 2004 Mazda 3 equipped with Hankook Tires, Tire Line: Ventus S1 Noble2, Tire Size: 205/50/R17, DOT Number: N/A. The contact stated that while driving at approximately 45 MPH, a loud explosion was heard. The contact's wife alerted him that the rear driver's side tire had blown out. The contact's vehicle was then rear-ended by another vehicle, causing his vehicle to turn 360 degrees. The air bags did not deploy. The contact was not injured, but his wife suffered from neck pain. Medical attention was not received. A police report was filed. The vehicle was towed to the contact's workplace and was not deemed totaled by the insurance company. A body shop repaired the vehicle. The tire manufacturer was made aware of the failure and informed the contact to send in the faulty tire. The tire failure mileage was unknown. The vehicle failure mileage was 150,000.

NHTSA ID

11561370

Incident

Apr 1, 2023

Mileage

150,000 mi

There has been no accident- the vehicle is my mother in laws vehicle- my concern is while at work she has at times loaded our daughter into the vehicle- I inspected the vehicle one day while as an employee of Les Schwab- the driver cvc axle vibrates so bad from the boot being torn and having no lubrication- these axles power the vehicle forward and if not maintained can snap and cause damage- the wipers no longer work correctly- the tires are 2017 and old and weather cracked- potential to separate while driving or blow out on the heated pavement. upon inspection also found that the front shocks are blown out and bouncing in the mounts under the hood- causing the tires to not have the correct contact patch on the road thus decreasing traction and control- on top of all this the vehicle hasn't been registered since 2020 and has no insurance on the vehicle- again there has been no accident...yet- this is my concern- that if this vehicle continues to remain operational and on the road it not only puts the driver and occupants at risk but also other drivers- kids- teens and anyone that may be on the other end o the crash when the vehicle does snap the cvc axle or blow i out a tire

NHTSA ID

11538237

Incident

Aug 13, 2023

The contact owns a 2004 Mazda Mazda3. The contact stated that while starting the vehicle and driving at an undisclosed speed, the air bag warning light was illuminated. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 04V468000 (Air Bags). The failure mileage was approximately 165,000.

NHTSA ID

11438521

Incident

Oct 28, 2016

Mileage

165,000 mi

THE CAR RAN GREAT FOR THE END OF 2019. I BOUGHT IT USED AT 145,000 MILES. THEN THE AUTOMATIC TRANSMISSION STARTED TO SLIP. NOW ITS STUCK IN LIMP MODE.

NHTSA ID

11318945

Incident

Jan 1, 2020

Mileage

45 mi

THE TAIL LIGHTS GO OUT INTERMITTENTLY DUE TO A DEFECTIVE PASSENGER JUNCTION BOX (FUSE BOX). TAPPING THE BOX WITH A SCREWDRIVER HANDLE WILL BRING THE TAIL LIGHTS BACK ON FOR A WHILE. THIS HAS BEEN A MAZDA 3 ISSUE OVER THE YEARS. THE SHOULD BE A RECALL ON THIS.

NHTSA ID

11279063

Incident

Aug 7, 2018

Mileage

204,000 mi

TL* THE CONTACT OWNS A 2004 MAZDA 3. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT PASSENGER SEAT MAIN MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED, BUT COULD NOT ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,680.

NHTSA ID

11206320

Incident

May 1, 2018

Mileage

128,680 mi

THE LOCK RELEASE LEVER ON THE STEERING WHEEL GET LOOSE WHILE THE VEHICLE IS IN MOTION AND DOES NOT LOCKED IN PLACE. THIS CAN CAUSE AN ACCIDENT AND SERIOUS INJURIES. THERE SHOULD BE A RECALL TO GET THIS REPAIR.

NHTSA ID

11054858

Incident

Jan 8, 2013

I WAS REAR ENDED WHILE PREGNANT AND DRIVING MY 2004 MAZDA 3 HATCHBACK. THE AIRBAGS NEVER DEPLOYED BUT I WAS ON MY WAY TO A DOCTOR'S APPOINTMENT AND WAS ABLE TO HAVE AN ULTRASOUND TO ENSURE MY CHILD WAS SAFE. NO INSURANCE CLAIM WAS FILED BUT I WAS CONCERNED. I WAS AT A STOP SIGN.

NHTSA ID

11040978

Incident

Feb 12, 2008

NO PROBLEMS FROM CAR NO WARNING LIGHT. BIG BANG THEN ENGINE MAKING VERY LOUD KNOCKING NOISE...ON INTERSTATE... STILL CRANKS BUT NEEDS MOTOR...READ THAT LOT OF PEOPLE HAVE HAD SAME PROBLEMS

NHTSA ID

11021388

Incident

Jan 10, 2017

Mileage

187,000 mi

DRIVER SIDE FRONT SEAT WOBBLES-ENTIRE ASSEMBLY NEEDS TO BE REPLACED-DANGEROUS IF WELD HAD BROKEN WHILE ON FREEWAY-WHY ISN'T THIS A SAFETY RECALL-NUMEROUS OTHER COMPLAINTS FOR VARIOUS MODEL YEARS EVEN WHEN NEW-ARE SEATS REMOVED BY L0-JACK TECHS WHEN INSTALLING LO-JACK DEVICES?

NHTSA ID

10991961

Incident

May 18, 2017

Mileage

90,000 mi

POWER STEERING GOES OUT INTERMITTENTLY. OFTEN STARTS WHEN TURNING THE WHEEL TO THE LEFT. THE POWER STEERING FAILURE LIGHT , OR SOMETIMES ALL WARNING LIGHTS, COME ON. THE STEERING WHEEL BECOMES EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION AND THE CAR IS DIFFICULT AND HAZARDOUS TO NAVIGATE TO A STOP. ELECTRONICS FLASH ON AND OFF (HEADLIGHTS, RADIO, ETC.). CAR SOMETIMES DIES. IF THE STEERING WHEEL IS NOT PERFECTLY STRAIGHT WHEN THE CAR DIES, IT IS LOCKED AND THE CAR CANNOT BE RESTARTED UNTIL SOMEONE CAN WRENCH THE STEERING WHEEL STRAIGHT AGAIN. THIS HAS HAPPENED OFF AND ON FOR A YEAR. SINCE IT IS INTERMITTENT, MECHANICS ARE UNABLE TO FIND THE PROBLEM.

NHTSA ID

10892976

Incident

Aug 3, 2016

Mileage

53,000 mi

TL* THE CONTACT OWNS A 2004 MAZDA 3. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL LIGHT ILLUMINATED. THE STEERING WHEEL LOCKED AND WAS HARD TO TURN. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON A FEW TIMES AND SHIFTED THE STEERING WHEEL TO THE LEFT AND RIGHT, BUT THE WHEEL WOULD NOT UNLOCK. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,173.

NHTSA ID

10862262

Incident

Apr 29, 2016

Mileage

93,173 mi

ENGINE LIGHT CAME ON WITH EVAP LEAK CODE. SMALL LEAK AT FIRST THEN INCLUDED LARGE LEAK CODE LATER. ALSO BEGAN TO NOTICE STRONG GAS SMELL OUTSIDE VEHICLE AFTER FUELING. TURNED OUT THE FUEL PUMP RING THAT HOLDS DOWN AND SEALS FUEL PUMP TO FUEL TANK HAD CRACKED. OVER TIME THE SPLIT BECAME LARGER. WHEN TANK WAS FILLED, RAW FUEL WOULD LEAK OUT AROUND PUMP ON TOP OF TANK. WHICH ALSO HAPPENS TO BE RIGHT UNDER THE REAR SEAT WHERE ME KIDS SIT. REPLACEMENT WAS EXPENSIVE BECAUSE THE RING COULD NOT BE REMOVED FROM UNDER THE SEAT. IT REQUIRED DROPPING THE TANK TO REPAIR. MECHANIC FELT IT WAS A STRESS CRACK. THE FUEL PUMP HAD NEVER BEEN WORKED ON BEFORE. THE ORIGINAL RING WAS INSTALLED AT THE FACTORY.

NHTSA ID

10794546

Incident

Oct 30, 2015

Mileage

126,000 mi

WAS IN ACCIDENT HIT DITCH AND TREE HEAD ON AND AIRBAGS DID NOT DEPLOY, CAUSING INJURY TO FACE FROM HITTING STEERING WHEEL. WAS ON CITY STREET AND IN MOTION.

NHTSA ID

10788423

Incident

Nov 2, 2015

Mileage

128,000 mi

THERE WAS A STRONG FUEL SMELL THAT WAS OCCURRING ON BOTH THE INSIDE AND OUTSIDE OF MY CAR EVERY TIME I FILLED MY CAR UP. I TOOK TO MY THE MECHANIC AND IT WAS FOUND MY FUEL TANK WAS LEAKING IN 2 SPOTS. ONE WAS PART OF THE GAS TANK THAT VENTS THE FUMES - THAT SEAL WAS LEAKING AND THE OTHER WAS PART OF THE LOCKING RING THAT IS ON THE GAS TANK ITSELF WAS CRACKED.

NHTSA ID

10778435

Incident

Aug 21, 2015

Mileage

105,000 mi

TL* THE CONTACT OWNS A 2004 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERE CORROSION AND THE DOOR FRAME WAS STARTING TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THAT PORTIONS OF THE VEHICLE COULD BE REPAIRED; HOWEVER, THE CORROSION WAS IN AREAS THAT WERE BEYOND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID

10743883

Incident

Dec 17, 2014

Mileage

130,000 mi

BOUGHT 4 NEW TIRES ON 3/23/12. THREE OF THESE TIRES DEVELOPED BUBBLES AND HAD TO BE REPLACED.

NHTSA ID

10730743

Incident

Jun 19, 2015

CLUTCH SLIPPING, HIGH RPMS, NOT RED LINING. TRANSMISSION EXPLODED CAUSING ENGINE FIRE AND BURNING MOTOR AND ELECTRICAL COMPONENTS.

NHTSA ID

10722690

Incident

Dec 1, 2014

Mileage

100,000 mi

WHEN STARTING THE CAR THE AIR BAG LIGHT COMES ON AND STAYS ON FOR WEEKS THEN IT WILL TURN OFF. THIS HAS BEEN HAPPENING FOR OVER A YEAR.

NHTSA ID

10722249

Incident

May 1, 2014

Mileage

94,000 mi

SEAT BELT LIGHT COMES ON AND STAY FOR FEW DAYS THEN GO OFF AND BACK AGAIN

NHTSA ID

10717534

Incident

Nov 1, 2014

Mileage

74,000 mi

I STARTED MY CAR AND MY POWER STEERING LIGHT CAME ON MY DASH WHEN I WAS LEAVING WORK ON 4/2/2015. I HAD NO POWER STEERING AT ALL. I'VE HAD A REPAIR SHOP TELL ME IT IS MY POWER STEERING PUMP THAT HAS FAILED. THEY STATED THAT THEY CANNOT ORDER THE PART NEEDED TO REPAIR MY VEHICLE, WHICH IS THE ELECTRIC POWER STEERING PUMP. I CALLED A NEARBY DEALERSHIP AND THEY SAID I HAVE TO GO THROUGH A ZIP DEALERSHIP BECAUSE IT IS A VIN SPECIFIC PART. THEY QUOTED ME $900 FOR A POWER STEERING PUMP AND $315 TO INSTALL IT! I RESEARCHED THE ISSUE ONLINE AND HAVE NOTICED THERE IS A RECALL ON THE SAME YEAR AND MODEL VEHICLE AS MINE. BUT AFTER CHECKING WITH YOUR WEBSITE, IT STATES THERE ISN'T A RECALL ON MY VEHICLE. I WOULD LIKE TO KNOW WHY MY VEHICLE HAS BEEN EXCLUDED FROM THIS RECALL BUT IS EXPERIENCING THE SAME ISSUES AS STATED IN THE RECALL INFORMATION. THANK YOU FOR YOUR TIME AND ASSISTANCE. *TR

NHTSA ID

10704300

Incident

Apr 2, 2015

Mileage

159,000 mi

TL* THE CONTACT OWNS A 2004 MAZDA MAZDA3. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V468000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

NHTSA ID

10678387

Incident

Dec 5, 2014

Mileage

127,000 mi

I HAD MY MECHANIC WORKING ON REPLACING A BURNT OUT LICENSE PLATE LIGHT WHEN HE DISCOVERED THAT THE TAIL LIGHTS WERE NOT WORKING. HE TURNED THE LIGHTS OFF AND BACK ON, AND THE TAIL LIGHTS STARTED WORKING AGAIN, TURNED THE LIGHTS BACK OFF AND ON AGAIN, AND THE TAIL LIGHTS WERE BACK TO NOT WORKING AGAIN. HE IDENTIFIED THE FUSE BOX TO BE THE CAUSE OF THIS ISSUE, AS WHEN THE TAIL LIGHTS WERE OUT, HE WOULD HIT THE FUSE BOX WHICH WOULD THEN CAUSE THE LIGHTS TO COME BACK ON, AND HE DEMONSTRATED THIS FOR ME. THIS IS A SERIOUS SAFETY CONCERN TO ME AND AFTER ONLY A FEW MINUTES OF INTERNET RESEARCH I FOUND OTHERS WERE HAVING THE EXACT SAME ISSUE. I FEEL VERY FORTUNATE THAT I'VE NOT BEEN HIT FROM BEHIND. I'VE CALLED MAZDA AND THEY SAID THEY WERE NOT AWARE OF A KNOWN ISSUE AND THERE WERE NO RECALLS ON THE PART, BUT I'VE ALSO LEARNED THAT THIS PART HAS BEEN REISSUED 6 TIMES. THIS MAKES ME THINK IT HAS TO BE A KNOWN ISSUE, OTHERWISE WHY KEEP MODIFYING THE PART? *TR

NHTSA ID

10637210

Incident

Sep 17, 2014

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2004 MAZDA MAZDA3. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. ALSO, THE CONTACT MENTIONED THAT THE EXTERIOR AND INTERIOR LIGHTS FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

NHTSA ID

10630779

Incident

May 12, 2014

Mileage

125,000 mi