Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2008 Mazda Mazda3 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 117 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 117, in the owner's own words
The power steering on my 2008 Mazda 3 went out. I took it to a mechanic shop who diagnosed the power steering pump is creating pressure that is getting to the rack and pinion and the fluid is just bouncing off of the rack and pinion and the computer system does not know how to function, so the power steering is not working.
TL* THE CONTACT OWNS A 2008 MAZDA MAZDA3. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LOSS OF POWER STEERING ASSIST WHILE DRIVING AT VARIOUS SPEED AND MAKING TURN. THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE PARKING BRAKE AND POWER STEERING ASSIST WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES IN TWO DAYS. THE CONTACT MENTIONED THAT AN UNKNOWN RECALL REPAIR WAS COMPLETED ON THE VEHICLE FOR THE POWER STEERING, HOWEVER THE REPAIR HAD NOT CORRECTED THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A RECALL REPAIR WAS COMPLETED FOR THE SAME FAILURE AND IT WAS A ONE-TIME FREE FIX AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
AIRBAG LIGHT IS ON.....LOST POWER STEERING AT ONLY 110,000 MILES...ABS BREAK SYSTEM NOT WORKING
WHILE DRIVING MY CAR I COMPLETELY LOST MY POWER STEERING GOING ABOUT 55 MPH, WE LIVE IN A VERY RURAL CURVEY AREA. AT OTHER TIMES I HAVE BEEN GOING IN REVERSE OR DRIVING AND MY CAR WOULD SHAKE AND JUST SHUT OFF! THIS.WOULD HAPPEN WOULD TURNING ONTO.THE ROAD OR GOING DOWN THE ROAD. IT HAPPENED AT DIFFERENT SPEEDS. SOMETIMES THE CAR WOULD INSTANTLY START BACK UP OR I WOULD HAVE TO PUSH THE CAR IN A SAFE AREA (IF POSSIBLE) AND WAIT. I HAVE A 5 MONTH OLD AND 8 YEAR OLD SON HAVING A RELIABLE CAR IS EXTREME PRIORITY FOR US, I'M SO SCARED OF MY CAR. WE DO NORMAL MAINTENANCE AND I TOOK IT IN TO BE LOOKED AT WHEN IT SHUT OFF AND THE MECHANIC COULDNT FIND ANYTHING NOTICEABLE. HE SAID I WOULD BASICALLY HAVE TO JUST START REPLACING PARTS AND SEE WHICH PART FIXES THE PROBLEM.
POWER STEERING GOES IN AND OUT WHILE DRIVING
LOSS OF STEERING, IMMEDIATELY FIXED ITSELF BUT WITH STEERING WHEEL LIGHT ON DASH. VEHICLE IN MOTION. LOSS OF ABILITY TO STEER VEHICLE. VEHICLE WAS IN MOTION.
WHILE DRIVING THE SPEED GOES UP AND DOWN ON ITS OWN THE AUTOMATIC TRANSMISSION OF MY 2008 MAZDA 3 SHIFTS DOWN FROM THE 5TH TO THE 3RD GEAR. THIS CAUSES THE CAR TO JERK VIOLENTLY AND THE CONTROLS TO ILLUMINATE INCLUDING CHECK ENGINE, NO TRACTION AND AT. MY MECHANIC COULD NOT FIND A CAUSE OF THIS, AND HE SERVICED THE TRANSMISSION BY CHANGING THE FILTER AND TRANSMISSION FLUID BUT THE PROBLEM PERSISTS. ONE MECHANIC SAID IT IS THE SPEED SENSOR ANOTHER THE TRANSMISSIONS COMPUTER I HAVE SPEND ABOUT 1,800 AND I STILL HAVE THE SAME PROBLEMS. IT IS VERY SCARY FOR MY KIDS AND MYSELF WHILE DRIVING AND I CAN'T AFFORD TO GET ANOTHER CAR. WHAT IS THE PROBLEMS WITH MAZDA WITH MY CAR? CAN SOMEONE PLEASE HELP?! ALSO ALL THE ELECTRICAL STOP WORKING ABOUT TWO YEARS AGO, ANOTHER THING IS THE STEERING WHEELS PROBLEMS WHEN MAKING A TURN IT REALLY TIME FOREVER AND IT IS REALLY SLOW AND HEAVY.
TL* THE CONTACT OWNS A 2008 MAZDA 3. WHILE DRIVING 5 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
TL* THE CONTACT OWNS A 2008 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. AFTER A FEW ATTEMPTS, THE VEHICLE STARTED, BUT THERE WAS NO POWER STEERING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE VERY SLOWLY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED IN 2010 BY STAR MAZDA IN GLENDALE, CALIFORNIA FOR THE SAME FAILURE PER AN UNKNOWN RECALL ISSUED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED THIS TIME AND THE DEALER WAS NOT CONTACTED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
LOST ALL POWER WHILE DRIVING AND TURNING. ABS, BRAKE , PS , BATTERY LIGHTS ON DASH ILLUMINATED, CAR LOOSES STEERING AND THEN THE ENGINE DIES. BATTERY DISCHARGED AS PER LOAD TEST.ALTERNATOR TESTS FINE. HAPPENED TWO TIMES AFTER THE POWER STEERING MANUFACTURER RECALL WAS PERFORMED TO REMEDY THE SAME ISSUE.
AEVERAL RECALLS FOR 2008 MAZDA3..... HOWEVER MY VIN ISNT ASSOSIATED WITH ANY AND I HAVE ALL THE PROBLEMA. POWER STEERINGS UNIT STRIPPED2 OR THE 3 BOLTS HOLES ANS FELL DOWN FROM CRACKED ENGINE MOUNTS SLIGHT RATTLING..... STATIONARY AND MOVING. IDLE IS AT 500-1,000 RPMS VERY ODD FEELING. RANDOM BODY DAMAGE AND ENTIRE OF BOTTOM ENGINE RUSTY.... PAINT RUSTS AS WELL. JUST BOUGHT THE CAR ON FINANCE AND REALLY NEED SOME HELP
TL* THE CONTACT OWNS A 2008 MAZDA 3. WHILE HAVING THE VEHICLE SERVICED FOR NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING), THE DEALER DID NOT REPAIR THE VEHICLE AS WRITTEN IN THE RECALL. THE RECALL STATED THAT DEALERS WOULD REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE DEALER REPORTEDLY STATED THAT THEY WOULD REPLACE THE POWER STEERING RESERVOIR AND LINES, AND THAT REPLACING THE POWER STEERING PUMP WOULD BE AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DISCREPANCY. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
TL* THE CONTACT OWNS A 2008 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO SPUTTER. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED WHERE IT WAS DIAGNOSED THAT THE OXYGEN SENSOR WAS SEIZED INTO THE CATALYTIC CONVERTER AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE STEERING HAD EXCESSIVE MOVEMENT, WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,352.
STEERING WHEEL LOCKED UP ON THE HIGHWAY AS I WAS CURVING TO THE RIGHT. CAUSED MY CAR TO VEER OFF THE ROAD AND RAN ALONG A RAIL UNTIL THE I BRAKED THE CAR. I COULD NOT TURN THE STEERING WHEEL AND THAT CAUSED THE ACCIDENT. LAST YEAR I HAD THE MAZDA SERVICED WHICH THEY HAD FIXED THE RECALL SUPPOSEDLY. BUT THIS IS THE SECOND TIME THAT THIS HAPPENED. I MAY NOT BE LUCKY THE NEXT TIME.
TL* THE CONTACT OWNED A 2008 MAZDA 3. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STARTED TO VEER TO THE RIGHT CAUSING THE CONTACT TO CRASH INTO A FENCE AND THE MILE MARKER. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
ON ABOUT JULY 16, 2015 THE POWER STEERING FAILED MAKING IT EXTREMELY DIFFICULTY TO STEER VEHICLE. I CALLED MAZDA DEALER TO EXPLAIN FAILURE AND ASKED IF THEY WOULD REPAIR UNDER RECALL. THEY SAID MAZDA WOULD ONLY HONOR RECALL REPAIR ONCE. I DO NOT BELIEVE MAZDA REPAIRED THE ISSUE. I WOULD EXPECT THEM TO PROVIDE A FIX THAT PREVENTS THIS FAILURE FROM REOCCURRING. NOTE: ON 1/27/2011 I HAD TAKEN VEHICLE IN AFTER RECEIVING RECALL NOTICE REGARDING POWER STEERING. VEHICLE POWER STEERING WAS REPAIRED BY BYERS MAZDA IN COLUMBUS OHIO AND ROAD TESTED TO CONFIRM REPAIRS.
TL* THE CONTACT OWNS A 2008 MAZDA 3. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE DEALER DIAGNOSED THAT THE POWER STEERING PUMP AND FLUID LINES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 09/09/15*LJ THE CONSUMER STATED THE PROBLEM WAS RESOLVED. THE MANUFACTURER PAID FOR THE PARTS AND THE CONSUMER PAID FOR THE REPAIR. UPDATED 12/10/15*JS
THE STEERING HAS LOCKED UP ON MULTIPLE OCCASIONS RENDERING THE CAR TOTALLY DISABLED AND UNABLE TO BE CONTROLLED. THIS HAPPENS RANDOMLY. THE POWER STEERING PUMP WAS CHANGED SOME MONTHS AGO BUT THE STEERING LOCK UP HAPPENED AGAIN IN MAY OF 2014 AFTER THAT FIX. WE WERE TOLD THE POWER STEERING FIX SHOULD HAVE TAKEN CARE OF IT.
TL* THE CONTACT OWNS A 2008 MAZDA 3. WHILE DRIVING 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL * THE CONTACT OWNS A 2008 MAZDA3. WHILE DRIVING 65 MPH, THE STEERING WHEEL SUDDENLY SEIZED. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO RESPOND. THE VEHICLE SPUN AND CRASHED INTO A GUARD RAIL. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM BY AMBULANCE AND WAS TREATED FOR BRUISING, WHIPLASH, ACUTE NECK, BACK, SHOULDER, AND LEG TRAUMAS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
IN THE PAST MONTH THE RADIO, LIGHTS, THE CLUSTER, ALL SHUT DOWN AND RESTART AS DRIVING. LAST NIGHT AS DRIVING ON TELEGRAPH RD, 45 MPH, THE POWER STEERING SUDDENLY STOPPED WORKING, I COULD NOT CONTROL THE CAR, AND ANOTHER VEHICLE BEHIND ME ALMOST HIT ME, AS I WAS SWITCHING IN NEUTRAL, AND BACK IN DRIVE. ALL OF THE SUDDEN REGAIN CONTROL AND WAS ABLE TO TURN RIGHT INTO A PARKING LOT. I REMEMBER HAVING THIS ISSUE BACK IN JAN. OF 2011, AND THERE WAS A RECALL FOR IT, THAT I HAVE HAD FIXED. THE PATTERN IS THAT I BOUGHT THE VEHICLE IN 2008, 3 YEARS LATER - IN 2011 THE RECALL TOOK CARE OF THE DEFECTIVE PART, AND NOW, 3 YEARS AFTER THE REPLACEMENT THE SAME ISSUE ARISE. THIS IS VERY DANGEROUS, CAN CAUSE ACCIDENTS, AS IS HAPPENS AS DRIVING UNEXPECTEDLY. *TR
THIS IS NOT DIRECTLY RELATED TO THE POWER STEERING PUMP RECALL ISSUE. THE RECALL WORK HAS BEEN PERFORMED ON THIS VEHICLE BY THE DEALER. I AM WRITING TO COMPLAIN ABOUT A BIGGER ISSUE REGARDING "DESIGN NEGLIGENCE" BY MAZDA AS IT RELATES TO THE PLACEMENT OF THE POWER STEERING PUMP ON THIS 2008-3. YOU SEE, THE PUMP (AN ITEGRAL PART OF THE STEERING AND VEHICLE SAFETY CONTROL SYSTEM) IS MOUNTED OUTSIDE THE CAR'S FRAME, JUST FORWARD OF THE PASSENGER FRONT TIRE. IT IS BASICALLY JUST BEHIND THE PASSENGER HEADLIGHT/FOGLIGHT/BUMPER/QUARTER PANEL ASSEMBLY. THIS LOCATION MAKES IT VERY SUSCEPTIBLE TO DAMAGE IN EVEN MINOR ACCIDENTS, RENDERING THE VEHICLE UNCONTROLLABLE AND UNSAFE IN THE VERY INSTANT WHERE CONTROL AND MANEUVERABILITY MAY KEEP OTHERS FROM BEING INJURED OR KILLED. WHAT BROUGHT THIS TO MY ATTENTION WAS WHEN A DEER RECENTLY RAN INTO THIS VERY LOCATION AND RENDERED THE VEHICLE UNCONTROLLABLE AND THEREFORE UNDRIVABLE. MY DAUGHTER (WHO SUSTAINED A CONCUSSION) WAS DRIVING THE CAR AT THE TIME AND WAS VERY SHOCKED AND SURPRISED THAT EVEN THOUGH THE CAR WAS TECHNICALLY DRIVABLE (MINUS QUARTER PANEL, LEADLIGHT/FOGLIGHT AND PART OF THE BUMPER COVER) SHE COULD NOT PHYSICALLY STEER THE CAR. IN ADDITION, THE OFFICER WRITING UP THE ACCIDENT REPORT TRIED TO MANEUVER THE CAR OFF OF THE ROAD TO A SAFER LOCATION AND WAS ALSO UNABLE TO PHYSICALLY STEER THE CAR. THERE WAS NOTHING OBSTRUCTING THE TURNING OF THE WHEEL IN EITHER DIRECTION. I WOULD HATE TO THINK WHAT MIGHT HAVE HAPPENED IF THIS ACCIDENT OCCURRED AT A HIGHER SPEED AND ON A BUSIER ROADWAY OR HIGHWAY. THIS TYPE OF PUBLIC HEALTH SAFETY AND WELFARE ISSUE NEEDS TO BE INVESTIGATED AND PROSECUTED. CAR MANUFACTURERS NEED TO BE MADE TO LOCATE CRITICAL SAFETY, HANDLING, AND MANUEVERABILITY COMPONENTS/EQUIPMENT IN PLACES AFFORDED SOME REASONABLE MEASURE OF PROTECTION AND SURVIVABILITY IN MINOR TRAFFIC ACCIDENTS. *TR
MY STEERING IS TIGHT UNAVAILABLE TO DRIVE. *TR
TL* THE CONTACT OWNS A 2008 MAZDA MAZDA3. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V374000 (STEERING:ELECTRIC POWER ASSIST SYSTEM) AND WAS REPAIRED. AFTER THE RECALL REPAIR WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE INTERIOR AND EXTERIOR LIGHTING FAILED. THE FAILURE RECURRED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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