2010 Mazda Mazda3 Interior & seats Problems

See attached document for complaint.

NHTSA ID

11689499

Incident

Aug 29, 2025

This vehicle is subject to recall #: 17V-082 referring to a drivers seat lifter link than can break. My car has a broken lifter link, was brought to the dealership and instead of replacing the entire seat adjuster unit like the recall states, they simply installed a reinforcement bracket. When brought back to Med Center Mazda they state it has already been repaired and therefore cannot be repaired again. The vehicle still has a broken seat lifter link.

NHTSA ID

11643478

Incident

Feb 18, 2025

Monday 7/10/2023 car was fine ie (the seat) next day Tues 7/11/2023 opened drivers side door couldn’t believe my eyes. The driver seat had somehow migrated clear up to an inch from my chest to the steering wheel. I called Maple Shade Turnersville to make an appointment-wasn’t able to get in until 7/20/2023. I was told I had to return on 7/24/2023. Did that. Appt was 7:30AM. Was given a loaner car. At around 10:30 Am Mazda Tuenersville called to ask me to return the loaner (?). When I arrived Pat Kearny told me he couldn’t do anything to help with the car seat. Told me my car was too old that they didn’t make parts for my 2010 Mazda 3 for the already recalled seat problems. Now I’m in a big bind. My steering wheel is one inch from my chest. I am very upset what happened here.

NHTSA ID

11536183

Incident

Jul 11, 2023

The contact owns a 2010 Mazda Mazda3. The contact stated upon opening the driver's side door, she noticed that the front driver's side seat had independently moved closer to the steering wheel. The contact stated that the seat failed to move back to the original position after several attempts. There was no warning light illuminated. The contact was able to squeeze herself into the seat and drove to the dealer, who informed the contact that the driver's side seat bolts needed to be broken to move the seat. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V082000 (Seats); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.

NHTSA ID

11534324

Incident

Jul 10, 2023

Mileage

61,000 mi

The contact owns a 2010 Mazda Mazda3. The contact stated that overtime the dashboard had become glossy and sticky due to excessive heat. The contact also stated that on sunny days, the sun would reflect off the glossy surface and would obstruct her vision while driving. The contact notified the dealer of the failure and they informed her that the vehicle was no longer covered under warranty. The manufacturer was notified of the failure and she was informed that unless she had received a notification that her vehicle was under recall or warranty, no assistance could be provided. The vehicle was not repaired. The failure mileage was approximately 60,000.

NHTSA ID

11428399

Incident

Jul 1, 2019

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE INTERIOR PLASTIC ON THE DASHBOARD WAS DEGRADING, CAUSING THE PLASTIC TO BECOME REFLECTIVE AND PRODUCING A GLARE ON THE WINDSHIELD WHICH IMPAIRED HER VISION WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

NHTSA ID

11396470

Incident

Feb 15, 2021

Mileage

95,000 mi

I BELIEVE THAT (RECALL CAMPAIGN 0917B) SAFETY RECALL APPLIES TO MY 2010 MAZDA3 GT, ALTHOUGH IT TOOK OVER 2.5 YEARS TO OCCUR (AUGUST 2017) THE COMPLETE FALLOUTS DIDN'T HAPPEN UNTIL NOW...(DECEMBER 2020) INITIALLY, FELT A POP IN MY BACK (FROM THE FRAME?) WHILE I WAS DRIVING, PULLED OVER AND THE SEATS MOVED FINE SO DIDN'T THINK ANYTHING OF. MEANWHILE, A DISTINCT RATTLING OCCURRED INTERMITTENTLY BEHIND ME. TOOK THE CAR TO THE LOCAL DEALERSHIP (PAID THEIR SPECIAL SERVICE DIAGNOSTIC FEE OF ($165+) WITH 'MASTER TECHNICIANS' WHO KNOW ABOUT THIS SEAT RECALL, YET, FOUND NOTHING WRONG WITH THE SEAT OR EVEN LOOKED IF YOU ASK ME, YET WANTED ME TO CORRECT THE NOISE BY BY INSTALLING BOTH FRONT AND REAR NEW SUSPENSION (~$1000). TOOK THE VEHICLE TO A SUSPENSION SPECIALIST AND FOUND ONLY ONE (1) PART OF THE SUSPENSION THAT MAY HAVE REQUIRED CORRECTING BUT WAS STILL IN GOOD CONDITION. I ASKED IF THE REMAINING SUSPENSION COMPONENTS WERE SAFE AND IF THEY WOULD NEED REPLACEMENT. AND THEY SAID'NO' ONLY ONE (1), AND IT WAS BARELY DAMAGED, BUT I REPLACED IT ANYWAY. TOOK IT BACK FOR AN OIL CHANGE SINCE THEY WERE TREATING ME HONESTLY. TWO DAYS LATER, AS I WAS LEAVING MY WORK, THE SEAT FELL OFF THE RIGHT RAIL AS I WAS DRIVING. IN RETROSPECT, THE PUSH NUTS ON THE RIGHT SIDE POPPED OFF AND THE DRIVER'S SEAT BACK FRAME HAS LOST ITS INTEGRITY, SO I SAT ASKEW. UNABLE TO DRIVE SAFELY UNLESS A PIECE OF WOOD IS HOLDING THE SEAT TO THE RAIL. IS IT POSSIBLE TO STILL REPAIR MY CAR'S DRIVER'S SEAT UNDER THE AFOREMENTIONED SAFETY RECALL? I DON'T FEEL SAFE DRIVING AND AM WITHOUT OPTIONS AT THIS TIME. PLEASE HELP!!

NHTSA ID

11384331

Incident

Dec 16, 2020

Mileage

166,019 mi

THERE WAS A POP I FELT IN MY BACK AS I WAS DRIVING (JULY 2017) I NEVER THOUGHT MUCH OF IT AT THE TIME. DUE TO MY WORK, I HAD MY VEHICLE MAINTENANCE MANY DIFFERENT MAZDA DEALERSHIPS. I HAVE HAD MY DASH REPLACED (WESCOTT, NATIONAL CITY, CA) BUT NO ONE MENTIONED THE SEAT PROBLEM THAT I CAN RECALL. NOW IT IS DECEMBER 2020 AND THE ENTIRE RIGHT SIDE OF THE SEAT HAS BROKEN? WHILE DRIVING I SIT ASKEW THE RIGHT HALF OF MY BODY IS LOWER THAN THE OTHER. I SHOULDN'T HAVE TO PAY FOR ANOTHER SEAT WHEN THIS WAS AN ACTIVE RECALL NO MATTER THE DELAY.

NHTSA ID

11384041

Incident

Jul 13, 2017

Mileage

115,500 mi

AS SOON AS POSSIBLE AS YOU CAN DO IT SO IT CAN BE FIX AND DRIVE RIGHT AND I YOU CAN COME AND GET IT AND I NEED A RENTAL CAR UNTIL MY IS FIX

NHTSA ID

11349152

Incident

Aug 3, 2020

Mileage

121,413 mi

EVERYTHING NEED'S TO BE REPAIR ON IT ASAP AS YOU CAN DO IT SO THE CAR CAN BE FIX

NHTSA ID

11349144

Incident

Jul 24, 2020

Mileage

121,314 mi

THE SEAT IS NOT SECURE TO THE FRAME OR SOMETHING, ROCKS LIKE A ROCKING CHAIR.

NHTSA ID

11340461

Incident

May 22, 2020

Mileage

95,000 mi

MY DASHBOARD ABOVE THE STEERING WHEEL IS VERY HARD TO CLEAN AND HAS A CONSTANT VERY BAD GLARE THAT WONT GO AWAY, AND MAKES IT EXTREMELY DIFFICULT TO SEE THROUGH THE WINDSHIELD AT TIMES. IT'S ALMOST AS IF ITS MELTING. IT HAS BEEN LIKE THIS SINCE I BOUGHT IT AROUND 2 YEARS AGO. MY DRIVER SEAT STARTED SHIFT WHEN I TURN CORNERS, LAST WEEK 6/24/2020 AND I'M SCARED FOR MINE AND MY BABIES SAFETY AS I AM A NEW MOM, ALSO THE WELLBEING OF OTHERS ON THE ROAD. I DONT DRIVE IT MUCH UNLESS NEEDED, AND HAVE BEEN FORTUNATE ENOUGH TO BE ABLE TO WORK FROM HOME.

NHTSA ID

11337204

Incident

Jun 24, 2020

Mileage

174,000 mi

MY DRIVER SEAT HAS SUBSTANTIAL UNWANTED MOVEMENT. I WAS GETTING OUT OF THE VEHICLE WHEN I HEARD A LOUD CRACK. THE SEAT NOW MOVES 2" BACK AND FORTH WHILE ACCELERATING AND DECELERATING. THIS IS IMPAIRING MY ABILITY TO PROPERLY USE THE CLUTCH PEDAL AND MAINTAINING SPEED WITH THE GAS PEDAL.

NHTSA ID

11322950

Incident

May 1, 2020

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11306772

Incident

Feb 3, 2020

THE BRACE THAT CONNECTS THE BOTTOM OF THE SET TO THE MECHANISM THAT PIVOTS AS THE HEIGHT OF THE SEAT IS ADJUSTED HAD A WELD THAT FAILED / CRACKED. THIS SEEMS VERY SIMILAR TO THE 17V082000 NHTSA CAMPAIGN THAT EFFECTED THE SAME MODEL YEAR CAR, EXCEPT THIS IS A POWER SEAT INSTEAD OF A MANUAL SEAT. THE PART THAT FAILED IS IN THE SAME LOCATION OF THE SEAT FRAME AND APPEARS TO SERVE THE SAME PURPOSE THAT WAS RECALLED UNDER 17V082000. THE RESULT IS THE SAME, THE SEAT IS BECOMING DETACHED FROM THE FRAME AND INCLINES MAKING IT DIFFICULT TO MAINTAIN A SAFE DRIVING POSITION.

NHTSA ID

11280537

Incident

Nov 11, 2019

Mileage

90,000 mi

2010 MAZDA 3. CONSUMER WRITES IN REGARDS TO PAYING FOR RECALL RELATED REPAIRS. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS. *LD *JS

NHTSA ID

11258132

Incident

Oct 1, 2019

I'VE SCHEDULED THE RECALL REPAIRS THREE TIMES ,WITH THREE DIFFERENT MAZDA DEALERSHIPS, SINCE JUNE 2018, WHEN MY HATCHBACK SMASHED AGAINST MY HEAD (PICTURES ATTACHED). EACH TIME A DAY OR TWO BEFORE THE SCHEDULED RECALL REPAIRS EACH DEALERSHIP HAD CALLED AND CANCELED THE RECALL REPAIRS WITH NO AVAILABILITY ON A RESCHEDULE DATE AVAILABLE. THIS IS COMPLETELY UNACCEPTABLE. I ATTEMPTED TO RESCHEDULE THE RECALL REPAIRS TODAY AUGUST 21,2019 , THERE IS NO DATES AVAILABLE AT ANY MAZDA DEALERSHIPS WITHIN 100 MILES OF MY LOCATION FOR MORE THAN ONE YEAR FROM NOW. SO IN MY OPINION THIS IS MAZDA COMPLETELY FAILING TO COMPLETE A TIMELY REPAIR ON MAZDA RECALLS. *TT *TR

NHTSA ID

11245451

Incident

Jun 15, 2018

Mileage

231,000 mi

MY 2010 MAZDA 3 HAS A BROKEN DRIVER'S SEAT ADJUSTMENT. A RECALL WAS ISSUED FOR THIS IN 2017, BUT THE MAZDA SHOP CLAIMS MY CAR IS NOT COVERED AND DID NOT REPAIR THE CAR.

NHTSA ID

11244248

Incident

Oct 7, 2017

Mileage

80,000 mi

MY MAZDA 3 2010 HAS ABOUT 3 RECALLS. I HAVE BEEN CONTACTING THE LOCAL DEALERSHIP TO DO THE RECALLS SINCE LAST YEAR, BUT DUE TO MY SCHEDULE, I CANNOT MAKE IT DURING THE WEEKDAYS. NOW THIS MONTH, WHEN I LOOKED AT THE RECALL LETTERS, I FOUND OUT I SHOULD DO THE RECALLS VERY SOON, BUT I HAD HARD TIME TO GET DAY OFF DURING THE WEEKDAYS, SO I WAS ASKING THE DEALERSHIP TO SCHEDULE ME FOR WEEKENDS. BUT THEY REFUSED. I KNOW THIS IS A FREE SERVICE, BUT HOW CAN THEY ONLY GIVE US SCHEDULE FOR WEEKDAYS AND REFUSE TO DO THE WORK FOR WEEKENDS. THIS IS ABOUT SAFETY. I DON'T DRIVE THIS CAR OFTEN, BUT I STILL WANT THIS TO BE DONE. I THINK IT IS WRONG THAT THE DEALERSHIP REFUSE RECALLS SERVICE. I DON'T THINK THEY WILL REFUSE THE SERVICE THAT PAY THEM MONEY. VERY BAD EXPERIENCE! I THINK THE GOVERNMENT SHOULD MONITOR THIS. BECAUSE THEY REFUSING THE WEEKENDS SERVICE, A LOT PEOPLE MAY HOLD OFF THEIR RECALLS JUST LIKE ME, WHICH MAY CAUSE PROBLEM FOR THE ROAD SAFETY. THE NAME OF THE DEALERSHIP IS: MARTIN MAZDA ADDRESS: 289 E CLEVELAND AVE, NEWARK, DE 19711 PHONE:(302) 738-5200

NHTSA ID

11242210

Incident

Aug 7, 2019

THE SEAT IS NOT SECURE TO THE FRAME OR SOMETHING, ROCKS LIKE A ROCKING CHAIR

NHTSA ID

11203904

Incident

Jun 1, 2018

POWER DRIVER SEAT FRAME CRACKED. THE PLASTIC PUSH PIN SCREW HOLDING SEAT FRAME TO FRAME SNAPPED OFF. THE SEAT IS READY TO BREAK OFF FROM CHASSIS MOUNT. THIS IS A COMMON PROBLEM WITH ALL MAZDA'S SUB-STANDARD SEAT FRAME MOUNTS. RECALL ISSUED FOR MANUAL SEAT FRAME, BUT NOT FOR THE POWERED SEAT FRAME.

NHTSA ID

11202819

Incident

Apr 5, 2012

Mileage

27,000 mi

SEAT TRACKS BROKEN - MAZDA USA CUSTOMER EXPERIENCE REP SAID THAT THE DRIVER SEAT ASSEMBLY (TRACK, BOLTS, ETC...) IN MY 2010 MAZDA3 ARE EXPECTED TO WEAR AND DAMAGE FOR A SECOND TIME WITHIN THE 68K MILES I HAVE DRIVEN THIS CAR SINCE I BOUGHT IT BRAND NEW BACK IN AUG. OF '09. THE TRACK WAS REPLACED AFTER 34K MILES. NOW 34K MILES LATER, THE TRACK IS BROKEN AGAIN AND I HAVE A QUOTE TO HAVE IT REPLACED. MAZDA IS STATING THIS TYPE OF WEAR AND DAMAGE IS EXPECTED TO HAPPEN TO THIS PART OF THE CAR AND IS NORMAL. RECENT MAZDA SERVICE LOCATION VISITED DISAGREES. THEY AGREE WITH ME THAT THIS IS A SAFETY HAZARD, NOT A NORMAL WEAR ISSUE. MAZDA USA DOES NOT AGREE THIS IS SAFETY RELATED AND WILL NOT HELP TO REMEDY.

NHTSA ID

11152947

Incident

Nov 12, 2018

Mileage

68,000 mi

MAZDA RECALL I KEEP RECEIVING RECALL NOTICES FROM BROOKDALE MAZDA ABOUT THE SEAT HEIGHT ADJUSTMENT LIFTER LINK. I HAVE RECEIVED AT LEAST 4-6 OF THEM IN THE MAIL. WHEN I CALL OR USE A CHAT LINE I AM TOLD THAT THE SERVICE DEPT. WILL CALL ME BACK. YEA, RIGHT. I HAVEN'T RECEIVED A CALL, E-MAIL OR MAILER (OTHER THAN THE ONES TELLING ME THAT THERE IS A RECALL) WHERE DO I TURN TO NOW? MAZDA DOESN'T SEEM TO CARE!

NHTSA ID

11081596

Incident

Nov 10, 2017

THE SEAT ADJUSTER ON MY 2010 SGT MAZDA3 BROKE ONE DAY AS I WAS GETTING IN, AND NOW THE SEAT MOVES EVERY TIME I BRAKE OR ACCELERATE. I TOOK THIS TO THE DEALER AND THE TECHNICIAN CONFIRMED THAT IT IS THE EXACT SAME ISSUE AS NHTSA CAMPAIGN NUMBER: 17V082000. HOWEVER, BECAUSE MY SPECIFIC VIN ISN'T CAPTURED, THEY WANTED $1000 (AFTER DISCOUNT FROM CORPORATE CUSTOMER SERVICE) TO FIX IT. I FEEL THAT GIVEN THE DEALER TECHNICIAN CONFIRMED IT IS THE EXACT SAME ISSUE, THE RECALL SHOULD BE EXPANDED TO INCLUDE MY VIN AND THOSE SIMILAR.

NHTSA ID

11081457

Incident

Jun 1, 2017

Mileage

50,000 mi

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT A PORTION OF THE POWER SEAT SEPARATED FROM THE TRACKS. COCHRAN MAZDA OF NORTH HILLS (10855 PERRY HWY, WEXFORD, PA 15090) STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE POWER SEAT WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,300.

NHTSA ID

11062034

Incident

Dec 21, 2017

Mileage

127,300 mi