Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2013 Mazda Mazda3 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
EXACT SAME ISSUE AS CAMPAIGN NUMBER: 17V082 THE SEATS IN THIS YEAR OF MAZDA 3 ARE THE SAME AS IN THE 2010-2011 MODELS. THE METAL HAS SNAPPED IN HALF CAUSING THE NEED FOR REPAIR FOR SAFE DRIVING. THIS HAPPENED WHILE TURNING A CORNER ON A CITY STREET GOING ABOUT 30KM/H DRIVER IS 260LBS
THE SEAT LIFTER LINK ON MY 2013 MAZDA 3 POWER SEAT HAS A BROKEN WELD THAT ALLOWS THE DRIVERS SEAT TO WOBBLE FRONT TO BACK. THE WELD HAS OPENED UP SHOWING THE MOTOR SHAFT. WHEN YOU ACCELERATE THE SEAT MOVES BACK AND FEELS LIKE IT WILL SEPARATE FROM THE FRAME. CALLED LOCAL MAZDA DEALER AND THEY HAVE NO RECALL ON THIS AND MY WARRANTY DOES NOT COVER THIS. VEHICLE HAS 187,400 MILES. FOUND ONLINE THAT THERE WAS A PREVIOUS ISSUE IN THE 2010 - 2011 VEHICLES. MAZDA HAD A RECALL CAMPAIGN 0917B FOR THAT ISSUE. APPARENTLY THERE IS STILL AN ISSUE WITH DEFECTIVE WELDS IN THE SEAT FRAME. FIRST NOTICED THIS CONDITION AFTER ACCELERATING TO ENTER THE INTERSTATE HIGHWAY. HAS GOTTEN WORSE IN THE LAST TWO WEEKS.
I WAS DRIVING AND THE DRIVERS SEAT SNAPPED ON THE BACK RIGHT CORNER. SORT OF POPPED AND DROPPED DOWN A BIT. I CAN PHYSICALLY MOVE THE SEAT UP AND DOWN WITH MY HANDS. I BELIEVE IT'S THE SAME PROBLEM AS THE 2010-2011 MODEL RECALL.
THE HEADLIGHTS FLICKER WHEN BRAKING OR IN PARKED. DRIVERS SEAT WOBBLES/ROCKS/SHIFTS WHILE DRIVING MAKING IT DANGEROUS.
THE SWING ARM THAT ATTACHES THE DRIVER'S SEAT TO THE LEFT-SIDE SEAT RUNNER UNEXPECTEDLY DETACHED. CLOSE INSPECTION REVEALED THAT THIS WAS CAUSED BY A WELD FAILURE / METAL FATIGUE AT THE POINT WHERE THE ARM WAS WELDED TO THE ROD THAT RUNS BELOW THE CUSHION. THE SEAT IS NOW UNSTABLE AND ROCKS IN AN ALARMING WAY, BOTH WHEN ACCELERATING AND DECELERATING. COPIED FROM AN EXISTING COMPLAINT FOR THE 2010 MODEL YEAR BECAUSE IT IS THE EXACT SAME PROBLEM.
THE DRIVER SEAT OF MY 2013 MAZDA3 ROCKS FORWARD AND BACKWARDS, NOTICEABLE UNDER HEAVY ACCELERATION OR BRAKING. THIS CAN ALSO BE REPLICATED BY PLACING MY FEET ON THE FLOOR OF THE CAR WHILE SEATED IN THE DRIVER SEAT AND LEANING BACK, WHEN I DO THIS THE SEAT ROCKS BACK AROUND 1/4 OF AN INCH. I AM CONCERNED ABOUT THE SAFETY OF THIS SEAT IN AN ACCIDENT. THIS PROBLEM WAS BROUGHT UP WITH THE DEALER WHO SAID "SEAT BASES MAY WEAR OUT" AND QUOTED +$1,800 TO REPLACE THE SEAT BASE. THIS PROBLEM IS SIMILAR TO A RECOGNIZED PROBLEM ON THE 2010 TO 2012 MAZDA3 CARS, THE 2013 MODEL IS IN THE SAME GENERATION OF CAR AND MAY BE SIMILARLY AFFECTED.
THE VEHICLE WAS STATIONARY AND WAS STRUCK FROM BEHIND AT APPROXIMATELY 30MPH. THE RATCHETING SYSTEM THAT CONTROLS THE RECLINE OF THE DRIVERS SEAT FAILED CAUSING THE SEAT TO RECLINE AS A RESULT OF THE IMPACT.
THE HEADREST IS ANGLED TOO FAR FORWARD. I AM A SMALL FRAMED INDIVIDUAL 5'6", 115 LBS. I HAVE GOOD POSTURE. THIS SEAT AND HEAD REST DOES NOT ALLOW ME TO REST MY SHOULDERS AGAINST THE SEAT, RATHER I HAVE TO ROLL MY SHOULDERS FORWARD TO KEEP MY HEAD AWAY FROM THE HEADREST CAUSING SHOULDERS AND PAIN SO EXTREME THAT I FEEL LIKE VOMITING EACH TIME I DRIVE; MY COMMUTE IS ONLY 20-30 MINUTES. I HAVE TRIED MULTIPLE SEAT POSITIONS WITH THE LIMITED 2 ADJUSTMENTS I HAVE TO NO AVAIL. I HAVE READ THAT THE SEATS ARE MADE FOR LARGER PEOPLE WITH BROADER SHOULDERS-THEY WILL FILL THE SEAT AND DON'T SINK BACK INTO IT AS SMALLER INDIVIDUALS DO. SUCH PAIN IS A DISTRACTION TO DRIVING, MY HEAD SHOULD NOT BE FORCED DOWNWARD.
TL- THE CONTACT OWNS A 2013 MAZDA 3. THE CONTACT HAD NOTICED EXTENSIVE SPIDER WEBS WITHIN THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO CLEANED THE INTERIOR AND THE SAFETY CONCERN HAD RECURRED. THE CONTACT HAD NOTICED THAT THERE HAD STILL BEEN NUMEROUS SPIDER WEBS AFTER THE LOCAL DEALER WAS TO INSPECT THE VEHICLE. THE VEHICLE WAS TAKEN BACK TWICE TO HAVE THE VEHICLE INSPECTED AND TO REMOVE THE SPIDER INFESTATION. THE VEHICLE WAS CLEANED. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS 4807. DYD
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .