RoadVitals

2010 Mazda Mazda5 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
57
Latest Jan 26, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 7, 2010

What this page shows

Our database holds 57 NHTSA owner-reported complaints for the 2010 Mazda Mazda5. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 57 · page 1 of 3

EngineFuel system
Filed Jan 26, 2024

On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into park and restart it. Twice while slowing down for a red light. Twice immediately after making a right handed turn, and once, when entering roundabout, after yielding. This is happened at least five times. The most recent incident occurring in August 2023.

NHTSA ID
11567927
Incident
Aug 3, 2023
ElectricalEngineFuel system
Filed Jan 18, 2024
Crash reportedFire reported

The Mazda 5 was in a minor collision. The vehicle rear-ended another vehicle in stop-and-go traffic. Both vehicles were in motion, approximate speed of the Mazda 5 was 15MPH or less. The front seat airbags deployed. The other vehicle had rear bumper damage but the Mazda 5 immediately had smoke and flames under the hood. Thankfully, all four occupants immediately exited the vehicle to safety. The Mazda 5 quickly burned completely. Police and firefighters came to the scene and everyone agreed that the Mazda 5 fire was not commensurate with the extent of the collision and likely speed of impact. I am concerned there was a major safety defect that caused it to be engulfed in flames.

NHTSA ID
11566332
Incident
Jan 17, 2024
Engine
Filed Jun 20, 2023

My check engine light came on. We took it to a mechanic who hooked it up to the computer. It read DTC p2096. When the mechanic looked it up, he noticed that there was a recall issued previously on this specific problem. The description said Target EF feedback system to lean- manual and automatic transmission. When plugging in my VIN number it said it was not affected. But my question is if I'm having the same problem and it affected the same year that my vehicle was made, why is my vehicle not on that recall list?

NHTSA ID
11527963
Incident
Mar 1, 2023
Tires & wheels
Filed Apr 19, 2023

The contact owns a 2010 Mazda Mazda5. The contact stated that while inflating the driver’s side rear tire, the valve stem fractured and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to tire shop for assistance. The manufacturer was not contacted. The failure mileage was approximately 165,000.

NHTSA ID
11517836
Incident
Apr 19, 2023
Mileage
165,000 mi
Electrical
Filed Feb 15, 2022

While driving the car started lurching when accelerating. I noticed somebody else mentioned this recently when their car reached 180,000, which is when mine started doing the same thing. When this started happening my transmission light and my traction control light came on and my car was no longer operable. And by that I mean I could not accelerate or shift the vehicle into reverse, park, or neutral. This happened while driving 60 mph on the highway and almost caused an accident as I could no longer accelerate. I had the vehicle taken to a transmission shop and had the transmission control module replaced, but the car continued to have the same problem.

NHTSA ID
11452032
Incident
Nov 4, 2021
ElectricalEngine
Filed Jan 9, 2022

Random intermittent stalling of the car starting about 100,000 miles. Car suddenly shuts down while driving, most notably while decelerating but sometimes while cruising along. It actually surged and bucked once recently, (Dec 2021 ~ 180,000 miles), while pulling up to a stop. This is causing me to feel increasingly unsafe in this vehicle as it could cause an accident since I have no control whatsoever during these occurrences. Very frightening and risky. Have feared for my life a couple times given the particular timing of the occurrence.

NHTSA ID
11446794
Incident
Jun 20, 2015
Mileage
180,000 mi
Filed Sep 4, 2021

The glue and seal around back windshield glass is separating. Glass is loose and rattles. This appears to be an ongoing issue with Mazda. The defects can cause window to separate while driving resulting in flying debris hitting another vehicle.

NHTSA ID
11431731
Incident
Sep 2, 2021
Filed Aug 30, 2021

Vehicle has a several rust problem for last 3-4 years. It develops mostly on the body panel surrounding the rear wheel on the passenger side. I have come across several other Mazda 5 with similar issue. A mechanic also confirmed noticing this issue with Mazda 5s. The Mazda 5 models after 2010 does not seem to be impacted by this problem though. Additionally my other car, Suzuki Aerio which is much 6 years older (2004 model) that was subjected to similar handling and parking conditions does not have an iota of rust on the body

NHTSA ID
11431101
Incident
Aug 1, 2017
Steering
Filed Sep 1, 2019

JULY 29, 2019 VEHICLE IN MOTION ON EXPRESSWAY. SUDDEN LOSS OFF POWER STEERING WHICH LEFT ME WITHOUT THE ABILITY TO TURN STEERING WHEEL. AFTER APPROXIMATELY 90 SECS POWER STEERING RETURNED TO NORMAL. EXITED EXPRESSWAY AND CHECKED POWER STEERING FLUID LEVELS. FLUID LEVELS WERE CORRECT ACCORDING TO MANUFACTURER RECOMMENDATION. CONTINUED TO OPERATE VEHICLE BUT STAYED ON CITY STREETS. EXPERIENCED INTERMITTENT LOSS OF POWER STEERING WHILE NAVIGATING THROUGH A WALMART PARKING LOT. AUGUST 27, 2019 STARTED VEHICLE AT MY RESIDENCE. VEHICLE IS ALWAYS PARKED IN OUR GARAGE. POWER STEERING NOT ENGAGING. DROVE TO TUFFY DEALER FOR INSPECTION. TECHNICIAN STATES POWER STEERING PUMP HAS FAILED.

NHTSA ID
11252674
Incident
Jul 29, 2019
Mileage
147,000 mi
Airbags
Filed Jul 5, 2019

AIRBAG LIGHT FLASHES ON DASHBOARD WHEN THE CAR IS TURNED ON AND WHILE DRIVING.

NHTSA ID
11229519
Incident
Jul 3, 2019
Mileage
147,000 mi
Body & structure
Filed Feb 8, 2019

REAR SLIDING DOORS OF MAZDA 5 ARE FREEZING SHUT WHEN PULLING ON HANDLE DOOR OPENS SLIGHTLY AND FRREZES. DOOR THEN CANNOT BE OPENED OR CLOSED AND THEN HAVE TO DRIVE CAR WITH A PARTLY OPENED REAR DOOR. THIS IS HAPPENING ON BOTH REAR DOORS. THE VEHICLE WAS PARKED DURING THE DAY IN A CARPARK. THIS HAS NOW HAPPENED ON 6 SEPARATE OCCASIONS AND IS VERY UNSAFE. DOOR LATCH IS FREEZING AND WILL NOT OPEN OR CLOSE REAR SLIDING DOORS. DOOR WILL START TO OPERATE NORMALLY ONCE CAR IS DRIVEN INTO A HEATED GARAGE AND RETURNS TO ABOVE FREEZING TEMPERATURES.

NHTSA ID
11175161
Incident
Feb 1, 2019
Mileage
59,000 mi
Steering
Filed Dec 23, 2018

****NOTE - VIN AND MODEL LISTED DON'T MATCH**** POWER STEERING FLUID LEAK ## VIN PASSED ## MAZDA 5 2010 ## *TT

NHTSA ID
11163187
Incident
Sep 30, 2018
Airbags
Filed Dec 15, 2018

I HAVE HAD MY AIRBAG LIGHT ON MY DASHBOARD TURN ON. THIS IS THE THIRD TIME IT DOES THAT. I'M SCARED IT'S GOING TO EXPLODE ON ME WHEN I'M DRIVING. PLEASE LET ME KNOW IF THERE'S A RECALL FOR THE CAR I HAVE. DRIVING WITH A SCARE FEELING IS NOT GOOD.

NHTSA ID
11161732
Incident
Dec 14, 2018
Mileage
5 mi
Airbags
Filed Jun 5, 2018

THE AIRBAG SENSOR IN MY VEHICLE WHEN OFF ONE DAY. I HAVE NOT BEEN AN ANY ACCIDENTS THAT WOULD HAVE TRIGGERED THE AIRBAG. I HAS CONTINUED TO GO OFF AND ON AND IT DOESN'T MATER IF I AM PARKED OR IN MOTION. I HAVE TAKEN TO DEALERSHIP AND OTHER MECHANICS (FOR SECOND OPINION) AND THEY BOTH STATED THAT THE AIRBAG SYSTEM IS DEFECTIVE AND WILL NOT WORK PROPERLY IN AN ACCIDENT. I HAVE CHECKED FOR RECALLS AND HAVE FOUND NON. BUT I HAVE FOUND MANY OTHER MAZDA5 2010 OWNERS WHO ARE HAVING THE SAME EXACT PROBLEM WITH THEIR AIR BAGS. I WOULD LIKE FOR SOMEONE TO INVESTIGATE THIS AND ADD IT TO A RECALL, BEFORE SOMEONE IN MY FAMILY IS KILLED OR INJURED IN AN ACCIDENT.

NHTSA ID
11100028
Incident
Jan 15, 2018
Mileage
120,000 mi
Other / unspecified
Filed Jun 1, 2018

CORRODED TIRE PRESSURE SENSOR CAUSED SUDDEN LOSS OF AIR AND TIRE "EXPLODED" WHILE DRIVING ON FREEWAY AT HIGHWAY SPEED. NO POTHOLES, OBSTRUCTIONS OR OTHER IMPEDIMENTS TO CAUSE LOSS OF TIRE PRESSURE. RESULT WAS A VERY DANGEROUS SITUATION REQUIRING DRIVER TO CROSS THREE LANES OF TRAFFIC TO REACH SHOULDER. TIRE WAS "SHREDDED" NEARLY AROUND ENTIRE CIRCUMFERENCE, AND RUBBER CRUMBLED. DEALERSHIP TECH SAID PROBABLE CAUSE WAS CORROSION OF TIRE PRESSURE SENSOR. TIRE PRESSURE SENSOR WAS ORIGINAL EQUIPMENT ON VEHICLE.

NHTSA ID
11099159
Incident
May 31, 2018
Mileage
112,325 mi
SteeringSuspension
Filed Feb 8, 2018

FRONT SWAY BAR BUSHINGS WERE REPLACED NO LESS THAN 3 TIMES BY THE DEALER UNDER WARRANTY. THE SYMPTOM IS A CLUNKING OR THUMPING NOISE ON ROUGH OR WASHBOARDED ROADS. THE SWAY BAR IS .908 INCHES IN DIAMETER AND THE WALL THICKNESS OF THE BUSHINGS IS APPROXIMATELY .25 INCHES. THEY ARE RUBBER FROM MAZDA AND APPARENTLY, CHANGING THEM EVERY 20K MI OR SO ARE NOT ADEQUATE FOR THE APPLICATION. SEEMS THAT THERE IS A KNOWN ISSUE BY MAZDA FOR THIS BUT ONE OF THE BUSINING THAT WAS JUST REMOVED 2/3/18 WAS TORN NEARLY IN HALF ACROSS BETWEEN THE SWAY BAR AND THE CROSS MEMBER. IF THESE WERE IGNORED AND THE BUSHINGS COMPLETELY FELL OUT OF THE BRACKETS THER WOULD BE ENOUGH MOVEMENT OF THE SWAY BAR TO CAUSE INTERFERENCE IN STEERING THE VEHICLE DUE TO THE FULLY ARTICULATED DESIGN OF THE SWAY BAR ENDLINKS. THIS HAS THE POTENTIAL TO BE A DEADLY ISSUE.

NHTSA ID
11071711
Incident
Feb 3, 2018
Mileage
25,000 mi
Body & structure
Filed Jan 4, 2018

WHEN THE TEMPERATURE IS BELOW FREEZING, THE DOOR DOES NOT LATCH. I BEGAN TO DRIVE THE VEHICLE AND THE DOOR SLID OPEN WITH MY CHILD IN THE SEAT CLOSEST TO THE DOOR. THERE IS A RECALL FOR THIS VERY ISSUE ON THE 2006 MAZDA 5

NHTSA ID
11058439
Incident
Jan 1, 2018
Mileage
140,000 mi
Airbags
Filed Oct 23, 2017

THE AIR BAG LIGHT WILL NOT GO OFF AFTER DRIVING FOR A WHILE AND BLINKS FAST IN MOTION, FIRST TIME THIS HAPPENED I WAS MAKING A TURN ON CITY STREET.

NHTSA ID
11035982
Incident
Oct 21, 2017
Mileage
96,000 mi
Steering
Filed Jul 27, 2017

POWER STEERING WILL RANDOMLY FAIL WHILE MAKING TURNS. DURING THE TURN, ALL WARNING LIGHTS WILL ILLUMINATE, POWER STEERING WILL FAIL. POWER STEERING FAILURE LIGHT WILL REMAIN ILLUMINATED. VEHICLE IS EXTREMELY DIFFICULT TO CONTROL. WE HAVE AVOID AT LEAST THREE COLLISIONS BY MERE INCHES. AFTER A FEW SECONDS, POWER STEERING WILL RETURN, LIGHTS WILL EXTINGUISH. DEALER HAS NOT BEEN ABLE TO FIND A FAULT CODE AND HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. VEHICLE IS TOO DANGEROUS TO DRIVE. THIS HAS HAPPENED MULTIPLE TIMES IN THE PAST SEVERAL YEARS. IT HAS HAPPENED AT SPEEDS FROM 15 MPH TO 55 MPH.

NHTSA ID
11010997
Incident
Jul 19, 2017
Mileage
62,000 mi
AirbagsFuel systemSuspension
Filed Dec 12, 2016

TAKATA RECALL MY FUEL TANK WAS CONTAMINAT WITH WATER AND BLACK GOOK I PAYED $900.00 TO HAVE IT FIXED WILL THE PROBLEM IS STILL THERETHENMY AIRBAG LIGHT KEEPS BLINKING ON AND OFF AND MY SUSPENCION IS OFF AS WELL THEN I PAYED $923.40 FORA RENTAL ALL THIS WAS PAYED OUT OF POCKET

NHTSA ID
10934751
Incident
Jan 11, 2014
Mileage
61,605 mi
Engine
Filed Sep 10, 2016

ENGINE SHUT OFF WHILE DRIVING ON HIGHWAY. THIS IS ABOUT MY 5TH EXPERIENCE.

NHTSA ID
10905173
Incident
Sep 8, 2016
Mileage
92,000 mi
Airbags
Filed Jun 13, 2016

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5. THE CONTACT STATED THAT AS THE ENGINE WAS IGNITED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER AIR BAG FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

NHTSA ID
10873891
Incident
Apr 15, 2016
Mileage
155,000 mi
Airbags
Filed Mar 13, 2016

MAYBE TAKATA RECALL - OUR MAZDA 5 WAS PARKED IN THE DRIVEWAY OVERNIGHT ON MARCH 12. WE WENT TO DRIVE THE CAR AND FOUND THE ENTIRE INTERIOR OF THE CAR WAS COVERED IN A FINE POWDER. THE GLOVE BOX WAS OPEN. WE CONCLUDED THAT THE INFLATOR FROM THE FRONT PASSENGER AIRBAG POSITION HAD GONE OFF ON ITS OWN. THE AIRBAG ITSELF DID NOT DEPLOY. WE THEN DROVE THE VEHICLE TO THE MAZDA DEALERSHIP FOR SERVICE, (ABOUT 1 MILE).

NHTSA ID
10846330
Incident
Mar 12, 2016
Mileage
70,000 mi
Airbags
Filed Mar 1, 2016

AIRBAG LIT AND BLINKING ON THE DASH BOARD PANEL. I TOOK IT TO MAZDA DEALERSHIP TO HAVE IT CHECK BUT I WAS TOLD TO PAY $150.00 JUST TO DIAGNOSTIC TEST PLUS LABOR & PARTS WHEN REPAIR IS WILL BE DONE BY THEM. IS THIS PART OF SAFETY RECALL ? FOR AIRBAGS .

NHTSA ID
10839283
Incident
Sep 15, 2015
Mileage
85,000 mi
Airbags
Filed Feb 8, 2016

I BOUGHT THE CAR LAST DECEMBER 2015, AND IT IS ALREADY BLINKING. I'M NOT REALLY EXACTLY SURE WHEN IT WAS ACTUALLY STARTED THIS PROBLEM AND I BELIEVED IT'S IN THE DRIVERS SIDE "AIR BAG" .

NHTSA ID
10824929
Incident
Dec 22, 2015
Mileage
152,818 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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