2002 Mazda Mazda6 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Mazda Mazda6, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Transmission1130.6%
- Engine1027.8%
- Electrical25.6%
- Airbags25.6%
- Brakes25.6%
- Other / unspecified25.6%
- Tires & wheels25.6%
- Driver assistance12.8%
- Powertrain (other)12.8%
- Seat belts12.8%
- Interior & seats12.8%
- Exterior lighting12.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
I WAS DRIVING MY WELL-MAINTAINED 2002 MAZDA MPV (ODO 66,000MILES) ON THE FREEWAY AT 65 MPH, WHEN ALL OF A SUDDEN IT WAS AS IF IT WAS SHIFTED INTO NEUTRAL. HAD CAR TOWED TO AN INDEPENDENT REPAIR FACILITY, WHICH DIAGNOSED FAILED TRANSMISSION. HAD IT TOWED TO MAZDA DEALER, WHO CORROBORATED THE DIAGNOSIS, AND PUT IN A REMANUFACTURED TRANSMISSION. COST TO ME: $3,546.09. DOESN'T SEEM RIGHT; I'M VERY UPSET. I ASKED FOR THE OLD PART, BUT THEY TOLD ME I WOULD HAVE TO PAY THE "CORE CHARGE", WHICH I DECLINED. *TR
MY 2002 MAZDA 626 ONLY HAD 88,000 MILES ON THE CAR BEFORE THE TRANSMISSION FAILED. *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
THE 2002 MPV HAS HAD RECURRING PROBLEMS WITH THE FAN CONTROL MODULE. THEIR HAS BEEN A RECALL ON THIS ITEM, BUT AFTER HAVING HAD THE FAN CONTROL MODULE REPAIRED UNDER WARRANTY THE SAME PROBLEM RESURFACED AFTER ONLY 24,000 MILES -- AND THIS TIME WAS NOT COVERED UNDER WARRANTY. THE REPAIR COST $233.35. *TR
MAZDA USA MAZDA MPV 2002 DEAR SIRS: I OWN A MAZDA MPV 2002 MODEL WHICH HAS BEEN HAVING MINOR SPORADIC TROUBLE FOR SOME TIME. BETWEEN 1500 AND 1800 RPM IT WOULD SOMETIMES JERK AND SPUTTER AND THEN IT WOULD SETTLE DOWN AND CONTINUE. I'VE TAKEN THIS TO TWO DIFFERENT DEALERS DURING ROUTINE SCHEDULED SERVICE AND THEY SAID THAT COULDN'T FIND ANYTHING UNTIL THE ENGINE LIGHT CAME ON. WELL AFTER SEVERAL MONTHS OF THIS, FINALLY THE ENGINE LIGHT CAME ON , I REPLACED THE COILS 1,2,3 I NOTICED AN IMPROVEMENT BUT EVENTUALLY THE PROBLEM RECURRED AND WAS TOLD TO REPLACE THE REMAINING 3 COILS PLUS A HOSE. FOUR DAYS AFTER LEAVING THE SHOP ON A TRIP OF 50 MILES THE ENGINE LOST POWER ON A HIGHWAY CREATING A DANGEROUS CONDITION FOR MY FAMILY. AFTER HAVING IT TOWED TO THE SAME DEALERSHIP. I WAS TOLD IT WAS UNRELATED AND THAT I NEEDED TO REPLACE THE TRANSMISSION TO THE TUNE OF $3400 AFTER HAVING ALREADY SPENT $1200. *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
ON MAZDA MPV MINIVAN 2002- OVER/DRIVE OFF LIGHT BLINKS, AND CAR BUCKS AS IT TRIES TO SHIFT. IF I SHIFT IT MANUALLY FROM 2ND TO 3RD, AND THEN DRIVE THE LIGHT WILL GO OFF, AND IT WILL START TO SHIFT PROPERLY AGAIN WHEN PUT IN DRIVE. MAZDA SERVICE WANTS TO CHARGE ME $3600.00 DOLLARS TO REPLACE TRANSMISSION, WHEN IT IS PROBABLY A FAULTY SENSOR. *JB
I HAVE A 2002 MAZDA TRIBUTE ES V-6, I PURCHASED IN FEBRUARY, 2002. I BEGAN COMPLAINING OF ELECTRICAL ISSUES (...SPECIFICALLY BATTERY CHARGING/MAINTAINING CHARGE), AT 15000 MILES. INITIALLY, THE CAR WOULD LOSE BATTERY CHARGE; BUT IN JANUARY, 2005, THE FUEL INJECTION SYSTEM WOULD NOT OPERATE PROPERLY. THE BATTERY WAS DETERMINED TO BE FAULTY; AND WAS REPLACED AT NO CHARGE. THE MILEAGE WAS 29,527. APRIL 22, 2005... I WAS IN THE WEST-BOUND LANES OF INTERSTATE 90, IN SPOKANE, WA. THE FREEWAY IS UNDER CONSTRUCTION, WITH 3' SHOULDERS; THEN CONCRETE BARRIERS. IT WAS 5:30 PM, RUSH HOUR. THE CAR DIED COMPLETELY; NOT EVEN ENOUGH ELECTRICAL POWER TO ACTIVATE THE EMERGENCY FLASHING LIGHTS. I IMMEDIATELY DIALED 911 AND THE STATE PATROL; AS I COULD SEE THE POTENTIAL, FOR A MAJOR, MULTIPLE CAR CRASH! I EXITED THE CAR AND GOT OUTSIDE THE CONCRETE BARRIER, RUNNING BACK ABOUT 100 YARDS; WAVING TO THE ONCOMING TRAFFIC TO SLOW DOWN, AND "MERGE." I THEN RAN BACK TO THE CAR; AND GOT OUT MY EMERGENCY BATTERY BOOSTER, ATTACHING IT DIRECTLY TO THE BATTERY. I WAS FRIGHTENED OF BEING RAMMED; BUT FELT IT IMPORTANT TO WARN ONCOMING TRAFFIC. THE BOOSTER HAD ENOUGH RESERVE POWER, TO START THE ENGINE!! I DROVE DOWN THE SHOULDER, WITH THE HOOD UP; UNTIL I REACHED THE NEXT EXIT. I PULLED OFF ON THE SHOULDER, CLEAR OF TRAFFIC...FEARFUL THE BOOSTER WOULD NOT KEEP THE CAR RUNNING MUCH LONGER. THE STATE TROOPER PULLED-UP, AND CONGRATULATED ME FOR "BEING VERY COURAGEOUS; BUT PERHAPS FOOLISH."SHE COULD SEE THE WEST-BOUND LANES, FROM PINES ROAD, WHERE SHE CROSSED THE FREEWAY, TO GET TO ME. TRAFFIC WAS "BACKING-UP" VERY QUICKLY...AND FAR TO THE EAST! SHE WAS VERY SURPRISED THERE HAD BEEN NO MAJOR ACCIDENT. THE DEALER INFORMED ME, THE BATTERY WAS DEFECTIVE. THE BATTERY IS ONLY 3000 MILES "OLD." IS THERE AN ONGOING ELECTRICAL PROBLEM, THAT WILL LEAVE ME STALLED AGAIN; OR CAUSE A FIRE?! THERE ARE ONGOING PROBLEMS WITH THE SUSPENSION, TRANSMISSION, AND VALVE TRAIN. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
STOPPED ON HIGHWAY DUE TO POLICE ACTIVITY. VEHICLE WAS STRUCK FROM BEHIND AT 40 MPH CAUSING THE SEATS TO COLLAPSE FOLLOWED BY A FRONT-SIDE COLLISION IN WHICH THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO CONSEQUENCES OF THE FAILURE AND THE PART WAS NOT REPLACED DUE TO THE TOTAL LOSS OF THE VEHICLE. *JB
PURCHASED THIS VEHICLE IN 2002, THERE IS A SMELL LIKE MILDEW COMING FROM THE A/C HAD IT TESTED- HIGH MOLD SPORE COUNTS IN CABIN. THE AIR BAG LIGHT GOES ON AND OFF. ARE THESE GOING TO WORK IF I SHOULD NEED THEM? THIS VEHICLE HAS BEEN IN THE SHOP 50 TIMES WITHIN 3 YEARS FOR THESE PROBLEMS AND MANY MORE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
VEHICLE HAS A PCV HOSE FAILURE FACTORY RECALL. ITS FAILED FOUR TIMES - THE HOSE IS NOT RESISTANT TO OIL. IT EATS ITSELF OUT FROM THE INSIDE OUT. IT THAN SUCKS ITSELF IN AND GETS A GROWING HOLE. VACUUM PRESSURE GETS SO LOW THAT THE BRAKE BOOSTER BEGINS TO FAILURE CAUSING BREAK FAILURE. MAZDA HAS SINCE UPGRADE THE "NEW" IMPROVED PART TO A MORE "IMPROVED NEW" PART THAT FIXES THIS PROBLEM. THEY REFUSE TO FIX MY VAN AGAIN BECAUSE THEY ALREADY FIXED IT ONCE. THEY SHOULD OF FIXED IT RIGHT THE FIRST TIME. I'M ON MY FOURTH HOSE NOW AND I THINK SINCE THEY UPGRADE THE PART AGAIN IT SHOWS THEY KNOW THEY INSTALLED A DEFECTIVE PART ON MY VAN IN THE FIRST PLACE. *JB
TOOK MY 2002 TRIBUTE FOR OIL CHANGE AND DURING THE 21 POINT EXAM THEY NOTICED THAT MY ABS RING ON THE RIGHT AXLE WAS FRACTURED. I WAS TOLD THAT THIS IS NOT UNCOMMON WITH TRIBUTES. THE ABS RING CANNOT BE REPLACE, THEY HAVE TO REPLACE THE ENTIRE RIGHT AXLE ASSEMBLY AND WILL COST $600. IF IT IS NOT REPLACED MY ABS BRAKES AND TRACTION CONTROL WILL FAIL. MERRY CHRISTMAS AND HAPPY NEW YEAR. MY WARRANTY JUST EXPIRED AND IT IS NOT COVERED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
FROM THE DAY I DROVE MY NEW 2002 MPV HOME THE TRANSMISSION MIS-SHIFTED AND BUCKED. I CALLED THE DEALER THE FOLLOWING DAY AND THEY TOLD ME THAT "THE TRANSMISSION COMPUTER WAS LEARNING MY DRIVING HABITS AND IT WOULD GO AWAY. AFTER 3 MONTHS THE PROBLEM PERSISTED AND BEGAN STALLING AT LIGHTS. I TOOK THE CAR IN AND THEY SAID THEY COULD FIND NO PROBLEM. WHEN I ASKED THEM WHAT THEY NEEDED TO REPAIR THE PROBLEM THEY SAID THAT THERE WERE NO COMPUTER UPGRADES FOR THE TRANSMISSION AND I WOULD HAVE TO WAIT UNTIL THERE WERE. A YEAR PASSED AND IT CONTINUED TO BUCK AND STALL. I TOOK THE CAR IN AGAIN AND TOLD THEM I THOUGHT IT WAS A "LEMON" AND I WANTED IT REPAIRED. THEY TOOK THE CAR AND "FIXED IT" BUT IT HAS CONTINUED TO MIS SHIFT REGULARLY. AT AROUND 25,000 MILES THE ENGINE LIGHT CAME ON AND A DIAGNOSTIC TEST REVEALED IT NEEDED NEW PLUGS. AFTER REPLACING THE PLUGS IT APPEARED TO RUN LESS ERRATICALLY. IT NOW HAS 65,000 MILES ON IT AND A DIAGNOSTIC TEST REVEALS THAT THE #5 CYLINDER COIL IS OUT. APPARENTLY EACH SPARK PLUG HAS ITS OWN COIL. I HAVE ORDERED THE COIL AND AM WAITING TO SEE WHAT PROBLEM WILL COME UP NEXT. IN OCT 2005 MAZDA SENT OUT A VOLUNTARY LABORATORY EMISSION TESTING FORM. SINCE THEY WANTED THE VEHICLE FOR 2 WEEKS AND I ALREADY DIDN'T TRUST THERE COMPETENCY I DECLINED THE OFFER. NEVERTHELESS, THIS TOLD ME THAT THEY MUST BE HAVING EMISSION PROBLEMS AS WELL. I CANNOT BELIEVE THERE HAS BEEN NO RECALL ON THIS VEHICLE FROM THE MANUFACTURER OR A GOVERNMENT REQUIRED RECALL. THE DEALER NEVER FIXED THE PROBLEM FROM DAY ONE, THE CAR IS NOW OUT OF WARRANTY AND NOW I HAVE NO RECOURSE. I HAVE LOST ALL CONFIDENCE IN MAZDA. I WILL BE CONTACTING SOME ATTORNEYS ABOUT A CLASS ACTION LAWSUIT. IT SEEMS LIKE IT WILL TAKE A FATALITY ON A FREEWAY FROM A FAILED TRANSMISSION BEFORE MAZDA OR THE GOVERNMENT WILL LOOK INTO THIS! *TR
2002 MAZDA MIATA CONVERT. WITH A TOP THAT HAS LEAKED SINCE PURCHASED IN 8-2002 AND MAZDA REFUSES TO REPLACE TOP AFTER 20 ATTEMPTS TO FIX. YOU DO NOT HAVE MIATA'S LISTED IN YOUR COMPLAINT FIELDS- THIS COMPLAINT IS FOR MIATA. ALSO, FOG LIGHTS HAVE BEEN REPLACED SEVERAL TIMES AFTER RECALL WAS PERFORMED- RECALL DID MORE DAMAGE THAN GOOD. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
PURCHASED THIS VEHICLE IN 2002, THERE IS A SMELL LIKE MILDEW COMING FROM THE A/C HAD IT TESTED- HIGH MOLD SPORE COUNTS IN CABIN. THE AIR BAG LIGHT GOES ON AND OFF. ARE THESE GOING TO WORK IF I SHOULD NEED THEM? THIS VEHICLE HAS BEEN IN THE SHOP 50 TIMES WITHIN 3 YEARS FOR THESE PROBLEMS AND MANY MORE. *JB
MY TIRES KEEP GOING FLAT- 2002 MAZDA 626. THE FIRST FLAT TIRE WAS ABOUT 6 MONTHS AGO. THE MECHANIC WHO CHANGED IT OUT FOR ME POINTED OUT THAT MY TIRE LOOKED LIKE IT WAS IN GOOD SHAPE (NO HOLES) BUT ALSO LOOKED LIKE MY TIRES ARE LEANING "IN"- WHICH IS PUTTING THE WEAR/TEAR ON THE INSIDE THREADING, THUS WEARING OUT FASTER (ALL THE WEIGHT OF THE CAR LEANING ON EDGE OF TIRES). SECOND FLAT 2 MONTHS AGO, AND THRID THIS WEEK, BEING TOLD THE SAME THING. I WAS ALSO TOLD THIS HAD NOTHING TO DO WITH ALIGNMENT. I DO NOT NEED AN ALIGNMENT. . HAVE NOT CONTACTED THE DEALERSHIP YET- AND REALLY DO NOT WANT TO AFTER THE MESS THEY PUT ME THROUGH WITH PURCHASING THE CAR. I DO NOT WANT MY TIRES REPLACED, BUT I DO WANT TO KNOW IF MY FRAME IS BUILT INCORRECTLY, OR ANY OTHER REASON THIS MAY HAPPEN. I ALSO HAVE THE SQUEAK NOISE WHEN TURNING MY STEERING WHEEL.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I HAVE A 2002 MAZDA TRIBUTE ES V-6, I PURCHASED IN FEBRUARY, 2002. I BEGAN COMPLAINING OF ELECTRICAL ISSUES (...SPECIFICALLY BATTERY CHARGING/MAINTAINING CHARGE), AT 15000 MILES. INITIALLY, THE CAR WOULD LOSE BATTERY CHARGE; BUT IN JANUARY, 2005, THE FUEL INJECTION SYSTEM WOULD NOT OPERATE PROPERLY. THE BATTERY WAS DETERMINED TO BE FAULTY; AND WAS REPLACED AT NO CHARGE. THE MILEAGE WAS 29,527. APRIL 22, 2005... I WAS IN THE WEST-BOUND LANES OF INTERSTATE 90, IN SPOKANE, WA. THE FREEWAY IS UNDER CONSTRUCTION, WITH 3' SHOULDERS; THEN CONCRETE BARRIERS. IT WAS 5:30 PM, RUSH HOUR. THE CAR DIED COMPLETELY; NOT EVEN ENOUGH ELECTRICAL POWER TO ACTIVATE THE EMERGENCY FLASHING LIGHTS. I IMMEDIATELY DIALED 911 AND THE STATE PATROL; AS I COULD SEE THE POTENTIAL, FOR A MAJOR, MULTIPLE CAR CRASH! I EXITED THE CAR AND GOT OUTSIDE THE CONCRETE BARRIER, RUNNING BACK ABOUT 100 YARDS; WAVING TO THE ONCOMING TRAFFIC TO SLOW DOWN, AND "MERGE." I THEN RAN BACK TO THE CAR; AND GOT OUT MY EMERGENCY BATTERY BOOSTER, ATTACHING IT DIRECTLY TO THE BATTERY. I WAS FRIGHTENED OF BEING RAMMED; BUT FELT IT IMPORTANT TO WARN ONCOMING TRAFFIC. THE BOOSTER HAD ENOUGH RESERVE POWER, TO START THE ENGINE!! I DROVE DOWN THE SHOULDER, WITH THE HOOD UP; UNTIL I REACHED THE NEXT EXIT. I PULLED OFF ON THE SHOULDER, CLEAR OF TRAFFIC...FEARFUL THE BOOSTER WOULD NOT KEEP THE CAR RUNNING MUCH LONGER. THE STATE TROOPER PULLED-UP, AND CONGRATULATED ME FOR "BEING VERY COURAGEOUS; BUT PERHAPS FOOLISH."SHE COULD SEE THE WEST-BOUND LANES, FROM PINES ROAD, WHERE SHE CROSSED THE FREEWAY, TO GET TO ME. TRAFFIC WAS "BACKING-UP" VERY QUICKLY...AND FAR TO THE EAST! SHE WAS VERY SURPRISED THERE HAD BEEN NO MAJOR ACCIDENT. THE DEALER INFORMED ME, THE BATTERY WAS DEFECTIVE. THE BATTERY IS ONLY 3000 MILES "OLD." IS THERE AN ONGOING ELECTRICAL PROBLEM, THAT WILL LEAVE ME STALLED AGAIN; OR CAUSE A FIRE?! THERE ARE ONGOING PROBLEMS WITH THE SUSPENSION, TRANSMISSION, AND VALVE TRAIN. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
ON MAZDA MPV MINIVAN 2002- OVER/DRIVE OFF LIGHT BLINKS, AND CAR BUCKS AS IT TRIES TO SHIFT. IF I SHIFT IT MANUALLY FROM 2ND TO 3RD, AND THEN DRIVE THE LIGHT WILL GO OFF, AND IT WILL START TO SHIFT PROPERLY AGAIN WHEN PUT IN DRIVE. MAZDA SERVICE WANTS TO CHARGE ME $3600.00 DOLLARS TO REPLACE TRANSMISSION, WHEN IT IS PROBABLY A FAULTY SENSOR. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
DRIVER'S SIDE CAR SEAT BELT LATCH BROKE. DEALER REQUIRED PREPAYMENT TO ORDER PART FROM MANUFACTURER. MANUFACTURER DOES NOT INVENTORY THIS PART. IT HAS TO COME FROM JAPAN. UNABLE TO DRIVE MY CAR SINCE THE SEAT BELT LATCH IS BROKEN. THIS IS A "SAFETY ISSUE" PART. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
STOPPED ON HIGHWAY DUE TO POLICE ACTIVITY. VEHICLE WAS STRUCK FROM BEHIND AT 40 MPH CAUSING THE SEATS TO COLLAPSE FOLLOWED BY A FRONT-SIDE COLLISION IN WHICH THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO CONSEQUENCES OF THE FAILURE AND THE PART WAS NOT REPLACED DUE TO THE TOTAL LOSS OF THE VEHICLE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I HAVE A 2002 MAZDA MILLENIA PURCHASED NEW FROM KOONS MAZDA 9-17-2002. IN AUGUST OF 2005 I RETURNED TO KOONS TO HAVE A HEADLAMP REPLACED.LESS THAN TWO WEEKS LATER I NOTICED THE PROJECTION OF MY HEADLAMPS WERE AIMED IN THE DIRECTION OF THE SKY.THE NEXT MORNING I NOTICED BOTH HEADLAMPS WERE LAYING IN THE ENGINE COMPARTMENT.I RETURNED TOKOONS ONLY TO BE TOLD THAT IT WOULD COST ME $700.00 PER HEDLAMP ASSY.I HAVE TRIED NUMEROUS TIMES TO GET MAZDA CORPORATE CONSUMER AFFAIRS TO REPAIR THIS PROBLEM BUT THEY HAVE DECLINED. IM TOLD MY CAR IS OUT OF WARRENTY. BECAUSE THE HEAT GENERATED BY THE HEADLAMPS AND THE EXPOSURE TO OTHER COMPONENTS IN THE ENGINE COMPARTMENT IT COULD START A FIRE. THEN THE PROBLEM WITH THE TRACTION CONTROL SYSTEM,THAT ACTIVATES IF I'M DOING 55MPH ON THE BELTWAY'IT CAUSES THE CAR TO SPUTTER AND JERK .THIS IS A BAD WEATHER DEVICE DESIGNED TO AID WHEN WEATHER CONDITIONS ARE BAD.THIS FAILURE JUST STARTED IN DECEMBER.I ONLY HAVE 60K MILES ON THE CAR. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .