2002 Mazda Mazda6

I WAS DRIVING MY WELL-MAINTAINED 2002 MAZDA MPV (ODO 66,000MILES) ON THE FREEWAY AT 65 MPH, WHEN ALL OF A SUDDEN IT WAS AS IF IT WAS SHIFTED INTO NEUTRAL. HAD CAR TOWED TO AN INDEPENDENT REPAIR FACILITY, WHICH DIAGNOSED FAILED TRANSMISSION. HAD IT TOWED TO MAZDA DEALER, WHO CORROBORATED THE DIAGNOSIS, AND PUT IN A REMANUFACTURED TRANSMISSION. COST TO ME: $3,546.09. DOESN'T SEEM RIGHT; I'M VERY UPSET. I ASKED FOR THE OLD PART, BUT THEY TOLD ME I WOULD HAVE TO PAY THE "CORE CHARGE", WHICH I DECLINED. *TR

NHTSA ID

10214453

Incident

Dec 24, 2007

Mileage

62,000 mi

DRIVER'S SIDE CAR SEAT BELT LATCH BROKE. DEALER REQUIRED PREPAYMENT TO ORDER PART FROM MANUFACTURER. MANUFACTURER DOES NOT INVENTORY THIS PART. IT HAS TO COME FROM JAPAN. UNABLE TO DRIVE MY CAR SINCE THE SEAT BELT LATCH IS BROKEN. THIS IS A "SAFETY ISSUE" PART. *TR

NHTSA ID

10214074

Incident

Dec 28, 2007

Mileage

32,725 mi

THE 2002 MPV HAS HAD RECURRING PROBLEMS WITH THE FAN CONTROL MODULE. THEIR HAS BEEN A RECALL ON THIS ITEM, BUT AFTER HAVING HAD THE FAN CONTROL MODULE REPAIRED UNDER WARRANTY THE SAME PROBLEM RESURFACED AFTER ONLY 24,000 MILES -- AND THIS TIME WAS NOT COVERED UNDER WARRANTY. THE REPAIR COST $233.35. *TR

NHTSA ID

10213059

Incident

Oct 31, 2007

Mileage

42,000 mi

MY 2002 MAZDA 626 ONLY HAD 88,000 MILES ON THE CAR BEFORE THE TRANSMISSION FAILED. *TR

NHTSA ID

10206611

Incident

Mar 31, 2007

Mileage

88,000 mi

MAZDA USA MAZDA MPV 2002 DEAR SIRS: I OWN A MAZDA MPV 2002 MODEL WHICH HAS BEEN HAVING MINOR SPORADIC TROUBLE FOR SOME TIME. BETWEEN 1500 AND 1800 RPM IT WOULD SOMETIMES JERK AND SPUTTER AND THEN IT WOULD SETTLE DOWN AND CONTINUE. I'VE TAKEN THIS TO TWO DIFFERENT DEALERS DURING ROUTINE SCHEDULED SERVICE AND THEY SAID THAT COULDN'T FIND ANYTHING UNTIL THE ENGINE LIGHT CAME ON. WELL AFTER SEVERAL MONTHS OF THIS, FINALLY THE ENGINE LIGHT CAME ON , I REPLACED THE COILS 1,2,3 I NOTICED AN IMPROVEMENT BUT EVENTUALLY THE PROBLEM RECURRED AND WAS TOLD TO REPLACE THE REMAINING 3 COILS PLUS A HOSE. FOUR DAYS AFTER LEAVING THE SHOP ON A TRIP OF 50 MILES THE ENGINE LOST POWER ON A HIGHWAY CREATING A DANGEROUS CONDITION FOR MY FAMILY. AFTER HAVING IT TOWED TO THE SAME DEALERSHIP. I WAS TOLD IT WAS UNRELATED AND THAT I NEEDED TO REPLACE THE TRANSMISSION TO THE TUNE OF $3400 AFTER HAVING ALREADY SPENT $1200. *TR

NHTSA ID

10205399

Incident

Oct 8, 2007

Mileage

63,000 mi

FROM THE DAY I DROVE MY NEW 2002 MPV HOME THE TRANSMISSION MIS-SHIFTED AND BUCKED. I CALLED THE DEALER THE FOLLOWING DAY AND THEY TOLD ME THAT "THE TRANSMISSION COMPUTER WAS LEARNING MY DRIVING HABITS AND IT WOULD GO AWAY. AFTER 3 MONTHS THE PROBLEM PERSISTED AND BEGAN STALLING AT LIGHTS. I TOOK THE CAR IN AND THEY SAID THEY COULD FIND NO PROBLEM. WHEN I ASKED THEM WHAT THEY NEEDED TO REPAIR THE PROBLEM THEY SAID THAT THERE WERE NO COMPUTER UPGRADES FOR THE TRANSMISSION AND I WOULD HAVE TO WAIT UNTIL THERE WERE. A YEAR PASSED AND IT CONTINUED TO BUCK AND STALL. I TOOK THE CAR IN AGAIN AND TOLD THEM I THOUGHT IT WAS A "LEMON" AND I WANTED IT REPAIRED. THEY TOOK THE CAR AND "FIXED IT" BUT IT HAS CONTINUED TO MIS SHIFT REGULARLY. AT AROUND 25,000 MILES THE ENGINE LIGHT CAME ON AND A DIAGNOSTIC TEST REVEALED IT NEEDED NEW PLUGS. AFTER REPLACING THE PLUGS IT APPEARED TO RUN LESS ERRATICALLY. IT NOW HAS 65,000 MILES ON IT AND A DIAGNOSTIC TEST REVEALS THAT THE #5 CYLINDER COIL IS OUT. APPARENTLY EACH SPARK PLUG HAS ITS OWN COIL. I HAVE ORDERED THE COIL AND AM WAITING TO SEE WHAT PROBLEM WILL COME UP NEXT. IN OCT 2005 MAZDA SENT OUT A VOLUNTARY LABORATORY EMISSION TESTING FORM. SINCE THEY WANTED THE VEHICLE FOR 2 WEEKS AND I ALREADY DIDN'T TRUST THERE COMPETENCY I DECLINED THE OFFER. NEVERTHELESS, THIS TOLD ME THAT THEY MUST BE HAVING EMISSION PROBLEMS AS WELL. I CANNOT BELIEVE THERE HAS BEEN NO RECALL ON THIS VEHICLE FROM THE MANUFACTURER OR A GOVERNMENT REQUIRED RECALL. THE DEALER NEVER FIXED THE PROBLEM FROM DAY ONE, THE CAR IS NOW OUT OF WARRANTY AND NOW I HAVE NO RECOURSE. I HAVE LOST ALL CONFIDENCE IN MAZDA. I WILL BE CONTACTING SOME ATTORNEYS ABOUT A CLASS ACTION LAWSUIT. IT SEEMS LIKE IT WILL TAKE A FATALITY ON A FREEWAY FROM A FAILED TRANSMISSION BEFORE MAZDA OR THE GOVERNMENT WILL LOOK INTO THIS! *TR

NHTSA ID

10200376

Incident

Sep 5, 2002

VEHICLE HAS A PCV HOSE FAILURE FACTORY RECALL. ITS FAILED FOUR TIMES - THE HOSE IS NOT RESISTANT TO OIL. IT EATS ITSELF OUT FROM THE INSIDE OUT. IT THAN SUCKS ITSELF IN AND GETS A GROWING HOLE. VACUUM PRESSURE GETS SO LOW THAT THE BRAKE BOOSTER BEGINS TO FAILURE CAUSING BREAK FAILURE. MAZDA HAS SINCE UPGRADE THE "NEW" IMPROVED PART TO A MORE "IMPROVED NEW" PART THAT FIXES THIS PROBLEM. THEY REFUSE TO FIX MY VAN AGAIN BECAUSE THEY ALREADY FIXED IT ONCE. THEY SHOULD OF FIXED IT RIGHT THE FIRST TIME. I'M ON MY FOURTH HOSE NOW AND I THINK SINCE THEY UPGRADE THE PART AGAIN IT SHOWS THEY KNOW THEY INSTALLED A DEFECTIVE PART ON MY VAN IN THE FIRST PLACE. *JB

NHTSA ID

10200065

Incident

Aug 18, 2007

Mileage

85,000 mi

THE TRANSMISSION IN MY 2002 MAZDA 626 SEDAN BURNED OUT WITHOUT WARNING WHILE BEING OPERATED DURING NORMAL HIGHWAY CONDITIONS. THE VEHICLE WAS WELL-MAINTAINED DURING MY PERIOD OF OWNERSHIP. I WAS TOLD BY THE MAZDA MECHANICS THAT THE 626 WAS "NOTORIOUS" FOR TRANSMISSION PROBLEMS LIKE THIS, AND THAT THEY WOULD NOT ADVISE ANY ATTEMPT TO REBUILD THE TRANSMISSION BECAUSE THE PROBABILITY OF A SIMILAR FAILURE WAS HIGH, AND THAT THE "ECAT" TRANSMISSION WAS NOT DESIGNED TO BE REBUILT. ESSENTIALLY, ONCE THE TRANSMISSION FAILS IN THIS VEHICLE (AND I WAS TOLD IT WAS SIMPLY A MATTER OF TIME), THAT THE ONLY OPTION TO RECOUP ANY LOSS IS TO SELL THE CAR FOR PARTS. *JB

NHTSA ID

10197956

Incident

Jul 21, 2007

Mileage

100,700 mi

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

Speedometer replacement procedure

Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the back window.