AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2004 Mazda Mazda6
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
NHTSA has issued a “do not drive” advisory affecting this model year.
Campaign 19V781000. Confirm whether your specific vehicle is covered using its VIN before acting on this.
Check your VIN on NHTSA.govOverview
Our database contains 160 NHTSA owner-reported complaints for the 2004 Mazda Mazda6, most frequently naming the airbags, engine and body & structure categories. 7 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 219 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Apr 2011 | 2 | 60 |
| May 2011 | 2 | 62 |
| Jun 2011 | 2 | 64 |
| Jul 2011 | 2 | 66 |
| Aug 2011 | 1 | 67 |
| Oct 2011 | 1 | 68 |
| Nov 2011 | 1 | 69 |
| Feb 2012 | 1 | 70 |
| Mar 2012 | 1 | 71 |
| Jun 2012 | 1 | 72 |
| Aug 2012 | 2 | 74 |
| Sep 2012 | 1 | 75 |
| Oct 2012 | 1 | 76 |
| Dec 2012 | 1 | 77 |
| Feb 2013 | 1 | 78 |
| Mar 2013 | 1 | 79 |
| May 2013 | 1 | 80 |
| Jun 2013 | 2 | 82 |
| Jul 2013 | 1 | 83 |
| Oct 2013 | 1 | 84 |
| Nov 2013 | 1 | 85 |
| Feb 2014 | 1 | 86 |
| Apr 2014 | 2 | 88 |
| May 2014 | 2 | 90 |
| Jun 2014 | 1 | 91 |
| Aug 2014 | 1 | 92 |
| Oct 2014 | 3 | 95 |
| Feb 2015 | 1 | 96 |
| Mar 2015 | 1 | 97 |
| Apr 2015 | 4 | 101 |
| May 2015 | 4 | 105 |
| Jun 2015 | 4 | 109 |
| Aug 2015 | 2 | 111 |
| Sep 2015 | 3 | 114 |
| Oct 2015 | 1 | 115 |
| Nov 2015 | 3 | 118 |
| Dec 2015 | 3 | 121 |
| Jan 2016 | 2 | 123 |
| Feb 2016 | 5 | 128 |
| Mar 2016 | 4 | 132 |
| Apr 2016 | 4 | 136 |
| Jun 2016 | 3 | 139 |
| Jul 2016 | 1 | 140 |
| Aug 2016 | 2 | 142 |
| Sep 2016 | 1 | 143 |
| Nov 2016 | 1 | 144 |
| Dec 2016 | 1 | 145 |
| Jan 2017 | 1 | 146 |
| Feb 2017 | 1 | 147 |
| Apr 2017 | 2 | 149 |
| Aug 2017 | 2 | 151 |
| Sep 2017 | 1 | 152 |
| Dec 2017 | 1 | 153 |
| Dec 2018 | 1 | 154 |
| Sep 2019 | 1 | 155 |
| Aug 2020 | 1 | 156 |
| Apr 2021 | 1 | 157 |
| Apr 2023 | 1 | 158 |
| Mar 2024 | 1 | 159 |
| Aug 2026 | 1 | 160 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags5529.3%
- Engine189.6%
- Body & structure158.0%
- Interior & seats136.9%
- Electrical136.9%
- Brakes115.9%
- Powertrain (other)105.3%
- Transmission94.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
7 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Have contacted Sport Durst Mazda in [XXX] about recall on air bags. Told me I had to drive vehicle to their shop. Told them the letter said Do Not Drive. They said they'd do the recall if I bring it to them. I live in [XXX]. I don't understand why I can not get repair done unless I drive my 2004 Mazda 6 station wagon with over 300 thousand miles on it to them. What do I need to do. This is my only vehicle since my 2017 Hyundai sonata was stolen and motor locked up with only 70 thousand miles on it 7-28-2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11755349
- Incident
- Feb 27, 2026
Very hard shifts from 1st to 3rd gear it's a automatic transmission it's getting worse it will do it at random times and it's getting to the point I'm scared to drive the car. mazda should listen to everyone else's problems with the same transmission it's ridiculous
- NHTSA ID
- 11578319
- Incident
- Mar 8, 2024
The contact owns a 2004 Mazda Mazda6. The contact stated that while operating the vehicle, the driver’s and passenger’s side headlights were inoperable and failed to illuminate as needed. The contact replaced the bulbs, but the failure persisted. The vehicle was taken to the local mechanic who diagnosed that the electrical wires had shorted out due defective wire coating. The mechanic attempted to fix the failure by covering the electrical wires, but the failure persisted. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 165,000.
- NHTSA ID
- 11518013
- Incident
- Dec 1, 2022
- Mileage
- 165,000 mi
WE NO LONGER OWN THIS VEHICLE. IT WAS SOLD AT AUCTION ABOUT 3 YEARS AGO. PLEASE STOP SENDING ME THESE REAL NOTICES. VIN IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 11407838
- Incident
- Apr 12, 2021
I BOUGHT THIS CAR FOR 3,000 FROM THE OWNER HAD IT FOR 2 MONTHS, GOT OIL AND ALL FLUIDS CHANGED. WHEN I WAS LEAVING MY HOUSE A BLOCK AWAY IT TOTALLY DIED ON ME AND NOW IT WONT START AT ALL. I AM VERY FRUSTRATED BECAUSE I DONT HAVE THE MONEY TO BUY ABOTHER ONE. OR EVEN REPAIR IT.
- NHTSA ID
- 11344097
- Incident
- Aug 8, 2020
- Mileage
- 1 mi
VEHICLE SUBFRAME ALMOST COMPLETELY RUSTED OUT.
- NHTSA ID
- 11252960
- Incident
- Sep 3, 2019
- Mileage
- 90,800 mi
REPEATED THROTTLE BODY ISSUES, CAR WHILE DRIVING WILL DROP TO A CRAWL WITH ERRATIC REVVING. DID THIS IN THE MIDDLE OF THE EXPRESS WAY, NEARLY CAUSING AN ACCIDENT, HAD TO BE TOWED AWAY. WILL NOT START DO TO REVVING LOOP CAUSED BY THROTTLE BODY. MULTIPLE TSB HAVE BEEN ISSUED FOR THIS PROBLEM, SO IT SEEMS THE THROTTLE BODY ISSUES PLAGUE MANY CUSTOMERS.
- NHTSA ID
- 11161141
- Incident
- Dec 1, 2016
"TAKATA RECALL" I PARKED MY CAR WHEN I GOT OFF WORK. THE NEXT DAY I WENT TO CRANK MY CAR IT WOULD TURN OVER BUT IT WOULDN'T START, SO I TOOK IT TO A MECHANIC AND HE SAID MY COMPUTER WAS OUT. THE VEHICLE WAS STATIONARY IN MY YARD
- NHTSA ID
- 11053597
- Incident
- Jul 1, 2015
- Mileage
- 1,468,391 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; VISIBILITY/WIPER
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines, integral antenna concerns causing radio reception issues or terminal tabs pulled from the rear window glass. Follow the diagnostic and repair procedures included in this service information to inspect and service rear defroster grid lines, integral antenna concerns or broken terminal tabs.
ENGINE; POWER TRAIN; SERVICE BRAKES
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.
STRUCTURE:BODY
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.
When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.
Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the blower motor causing a fluttering type noise or odor.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2021 | 17 | 0 | 0 | 32.1 |
| 2020 | 2 | 0 | 0 | — |
| 2019 | 6 | 1 | 0 | — |
| 2018 | 56 | 2 | 0 | 52.5 |
| 2017 | 60 | 1 | 0 | 46.4 |
| 2016 | 76 | 1 | 0 | 47.3 |
| 2015 | 60 | 3 | 0 | 48.6 |
| 2014 | 137 | 4 | 0 | 52.5 |
| 2013 | 22 | 4 | 0 | 48.3 |
| 2012 | 99 | 6 | 0 | 53.0 |
| 2011 | 134 | 6 | 0 | 57.3 |
| 2010 | 225 | 9 | 1 | 52.8 |
| 2009 | 386 | 10 | 2 | 55.8 |
| 2008 | 111 | 5 | 3 | 65.0 |
| 2007 | 156 | 6 | 3 | 62.7 |
| 2006 | 173 | 6 | 3 | 59.4 |
| 2005 | 147 | 6 | 3 | 62.1 |
| 2004Viewing | 160 | 7 | 3 | 61.6 |
| 2003 | 174 | 9 | 4 | 59.2 |
| 2002 | 28 | 1 | 0 | 35.6 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.