2004 Mazda Mazda6 Body & structure Problems

VEHICLE SUBFRAME ALMOST COMPLETELY RUSTED OUT.

NHTSA ID

11252960

Incident

Sep 3, 2019

Mileage

90,800 mi

TL* THE CONTACT OWNS A 2004 MAZDA 6. AFTER PARKING THE VEHICLE, THE FRONT DRIVER SIDE DOOR COULD NOT BE OPENED AND TRAPPED THE DRIVER INSIDE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000.

NHTSA ID

10884348

Incident

Jul 12, 2016

Mileage

125,000 mi

DRIVER SIDE DOOR WOULD NOT OPEN FROM OUTSIDE WITH KEY OR INSIDE WITH LATCH. I'VE BEEN USING THE KEY TO OPEN THE DOORS FOR THE PAST YEAR BECAUSE BOTH REMOTES STOPPED WORKING. ALL DOORS UNLOCKED BUT THE DRIVER SIDE. IT LOOKED LIKE THE DRIVER LATCH WAS NOT MOVING TO THE FULLY OPEN POSITION. I LOWERED THE WINDOW AND TRIED TO MOVE THE INTERIOR LATCH MANUALLY BUT IT WOULD NOT MOVE. I ENTERED THE DOOR FROM THE PASSENGER SIDE IN ORDER TO DRIVE. I CHECKED TODAY AND THERE ARE CURRENTLY NO RECALLS ON MY VEHICLE. I CALLED THE DEALERSHIP AND THEY QUOTED $280 FOR A REPLACEMENT PART. NADA SAYS ITS THE VEHICLE IS WORTH ABOUT $2000, I CAN GET ABOUT $400 AS SCRAP. I THINK ITS TIME TO GET RID OF A CAR WHEN IT NO LONGER WANTS TO LET YOU IN OR OUT OF IT. *TR

NHTSA ID

10512187

Incident

May 10, 2013

Mileage

160,000 mi

ON AUGUST 15, 2012 I STOPPED OFF AT A GAS STATION WENT TO OPEN DRIVER SIDE DOOR AND THE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE HANDLE. I THEN HAD TO ESCAPE BY CLIMBING OVER THE CONSOLE TO EXIT THE PASSENGER SIDE DOOR, GOOD THING I'M A SMALL GIRL AND NOT A BIG GUY TRYING TO CLIMB OUT. I HAVE BEEN WITHOUT A DOOR HANDLE ON MY CAR FOR APPROXIMATELY 6 MONTHS, HAVING TO CLIMB THRU THE WINDOW OR PASSENGER DOOR. I FINALLY TAKE TO MECHANIC TO PURCHASE A NEW HANDLE AT $100 AND THEN CHARGED ANOTHER $150 FOR THE LABOR TO FIND OUT THAT THIS IS A COMMON PROBLEM WITH MAZDA AND THE REAL ISSUE ARE THE DOOR LATCHES. I NOW HAVE TO PURCHASE A NEW DOOR LATCH ASSEMBLY AT ANOTHER $205 AND ANOTHER $100 IN LABOR. THIS ENTIRE TIME I HAVE BEEN DRIVING IN AN UNSAFE VEHICLE THAT IF I WOULD HAVE BEEN IN AN ACCIDENT I WOULD HAVE SUED MAZDA FOR. THESE ARE FAULTY LATCHES THEY ASSEMBLED ON THE DRIVER SIDE DOORS UNSAFELY LOCKING US INSIDE THE VEHICLE. MAZDA NEEDS TO ADDRESS THIS ISSUE, CORRECT THIS ISSUE, AND REIMBURSE THE OWNERS THAT ARE PAYING FOR THIS FAULTY PART. THIS HAS COST ME OUT OF POCKET OF $550. UNCALLED FOR!!! *TR

NHTSA ID

10500850

Incident

Aug 15, 2012

Mileage

115,000 mi

I HAVE A 2004 MAZDA 6 WHEN I PARKED AND TRIED TO EXIT THE CAR THE DRIVER DOOR WOULD NOT OPEN. IT SEEMS THE DOOR LOCK HAD SOMETHING WRONG WITH IT AND THE DOOR WILL NOT OPEN FROM THE INSIDE OUT OUTSIDE! I TRIED TO UNLOCK THE DOOR WITH THE POWER LOCKS AS WELL AS MANUALLY. EVEN TRYING TO MUSCLE THE LOCK OPEN IT DID NOT WORK! THIS IS A SAFETY ISSUE AS IF I HAD TO EXIT THE CAR QUICKLY I WOULD HAVE TO CLIMB OVER THE CENTER CONSOLE AND EXIT THROUGH THE PASSENGER DOOR. I HAVE READ THAT THIS HAS BEEN A PROBLEM ON OTHER MAZDA 6. I WENT TO THE DEALER TO GET A PRICE ON A NEW DOOR LATCH I SPOKE TO A MECHANIC AND WAS TOLD HE JUST FINISHED CHANGING A DOOR LATCH ON A MAZDA 6 THAT THE DOOR WOULD NOT OPEN! SHOULD WE WAIT UNTIL SOMEONE TO GET HURT IN A CAR THEY CAN'T GET OUT OF BEFORE THIS ISSUE IS FIXED!. *TR

NHTSA ID

10489207

Incident

Dec 12, 2012

Mileage

211,000 mi

TL* THE CONTACT OWNS A 2004 MAZDA MAZDA6. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR COULD NOT BE OPENED. THE CONTACT ATTEMPTED TO ENTER THE VEHICLE THROUGH ANOTHER DOOR BUT ALL OF THE DOORS WERE UNABLE TO BE OPENED. THE CONTACT HAD TO CRAWL THROUGH THE TRUNK IN ORDER TO ENTER THE VEHICLE. THE CONTACT WAS ABLE TO OPEN ALL DOORS AFTER SEVERAL HOURS WITH THE EXCEPTION OF THE FRONT DRIVER'S SIDE DOOR. IN ADDITION, THE FRONT DRIVER'S SIDE DOORS COULD NOT BE UNLOCKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHO WAS ABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR AFTER TWO HOURS. THE MECHANIC ADVISED THE CONTACT THAT THE DOOR MECHANISMS WOULD NEED TO BE REPLACED. THE CONTACT WAS AWAITING REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

NHTSA ID

10481400

Incident

Oct 16, 2012

Mileage

150,000 mi

WHILE TRAVELING ON INTERSTATE AT 70 MPH, A PIECE OF CHROME PLATED TRIM FROM THE TOP OF THE GRILL (ROUGHLY 3" X 24") FLEW OFF STRIKING THE FRONT WINDSHIELD ON THE DRIVER'S SIDE DIRECTLY IN FRONT OF MY FACE (THE DEALER PROVIDED MAZDA PART NUMBER FOR THE TRIM IS GK2A50710C). THE PIECE EITHER EXPLODED ON IMPACT OR WAS DEFLECTED AND THERE WAS NO DAMAGE TO THE WINDSHIELD BUT I FEEL THAT AN ISSUE LIKE THIS SHOULD NEVER HAPPEN. I TAKE IT VERY SERIOUSLY FOR THE FOLLOWING REASONS: 1.) IT WAS EXTREMELY LOUD AND DISTRACTING AND I COULD HAVE EASILY LOST CONTROL HAVING A TRACTOR TRAILER DIRECTLY BESIDE ME AND ANOTHER IN FRONT OF ME AT THE TIME. 2.) THE POSSIBILITY OF THIS PIECE PENETRATING THE WINDSHIELD (AND MY SKULL) RATHER THAN BEING DEFLECTED. 3.) THE POSSIBILITY OF THE AIRBORNE TRIM LANDING BEFORE ANOTHER MOTORIST OR CYCLIST BEHIND ME. *TR

NHTSA ID

10460801

Incident

May 31, 2012

Mileage

95,000 mi

2004 MAZDA 6- DRIVER DOOR IS STUCK AND WILL NOT OPEN. DEALER HAD TO BREAK THE DOOR TO OPEN IT AND CHARGED ME TO REPLACE WHAT THEY BROKE. I WILL ALSO HAVE TO PAY FOR THE DEFECTIVE PART. I SEE THAT THERE ARE OTHER COMPLAINTS ABOUT THE SAME THING. THIS IS A SIGNIFICANT SAFETY HAZARD FOR OBVIOUS REASONS. *TR

NHTSA ID

10407182

Incident

Jun 15, 2011

TL* THE CONTACT OWNS A 2004 MAZDA 6. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS DEFECTIVE AND COULD NOT BE OPENED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE OR WITH THE KEYLESS REMOTE. THE DEALER WAS CONTACTED AND REFERRED THE CONTACT TO A LOCAL SPECIALIST FOR FURTHER ASSISTANCE. THE MANUFACTURER WAS CONTACTED YET THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,126 AND THE CURRENT MILEAGE WAS 82,132.

NHTSA ID

10403778

Incident

May 6, 2011

Mileage

82,126 mi

DRIVER DOOR WILL NOT OPEN FROM INSIDE OR OUT, THIS IS VERY DANGEROUS BECAUSE IF IM IN AN ACCIDENT HOW WILL I GET OUT? I TRAVEL WITH TWO KIDS SO IF I NEED TO GET OUT IN CASE OF EMERGENCY I HAVE NO TIME TO CRAWL OVER SEAT TO GET THEM. PLZ HELP WITH THIS ISSUE. *TR

NHTSA ID

10402122

Incident

Dec 15, 2010

DRIVER DOOR STUCK. *TR

NHTSA ID

10394259

Incident

Mar 3, 2011

2004 MAZDA 6 WITH CORROSION AROUND THE REAR PASSENGER SIDE WHEEL WELL. REPORTED TO MAZDA NORTH AMERICA OPERATION ON NOVEMBER 2. WAS REFERRED TO DEALER, KERRY MAZDA FLORENCE, KY FOR ASSESSMENT OF VEHICLE. PHOTOS WERE TAKEN OF CORROSION ON NOVEMBER 5 AT THE DEALER AUTO SERVICE CENTER. WAS TOLD I WILL HEAR FROM MAZDA NORTH AMERICA OPERATION REGARDING ANY FOLLOW UP AND NOT FROM THE DEALER. THE SERVICE CENTER MANAGER ALSO TOLD ME THAT MAZDA NORTH AMERICA OPERATIONS IS RESPONSIBLE FOR ANY REPAIRS NOT THE DEALER. RECONTACT WITH MAZDA NORTH AMERICA OPERATIONS ON NOVEMBER 23 BECAUSE I HAD NOT HEARD FROM DEALER OR MANUFACTURER REGARDING STATUS OF MY COMPLAINT. I WAS TOLD BY MAZDA NORTH AMERICA OPERATION THE BUSINESS MANAGER FOR KERRY MAZDA, FLORENCE, KY WILL CONTACT ME REGARDING RESOLUTION. WHEN I WAS CONTACTED LATER THAT SAME DAY I WAS TOLD MY VEHICLE WAS OUT OF WARRANTY AT 60 MONTHS AND THEY COULD NOT DO ANYTHING ABOUT IT. I AM NOW STUCK WITH A VEHICLE THAT HAS DAMAGE THAT IS CLEARLY DUE TO A MANUFACTURER DEFECT. ON DECEMBER 8 I WENT TO A LOCAL BODY SHOP TO GET AN ESTIMATE AND REPORT ON THE DAMAGE. I WAS TOLD BY THE BODY SHOP MANAGER THAT MY VEHICLE IS NOT OLD ENOUGH FOR RUST TO BE COMING THROUGH THE PAINT. I WAS ALSO TOLD THAT TO PROPERLY REPAIR MY VEHICLE WILL COST $3,000-$5,000 DEPENDING ON THE DAMAGE UNDER THE VEHICLE THAT CANNOT BE SEEN. ONLY THE RUST EFFECT ON THE PAINT THAT IS VISIBLE IS ALL WE COULD SEE. HE ALSO SAID THAT HE WOULD NOT GUARANTEE ANY REPAIRS WHERE PAINT IS APPLIED OVER RUST BECAUSE THEY WILL NOT HOLD. WHEN I PURCHASED MY VEHICLE I ALSO PAID TO HAVE UNDERCOATING AND OVERCOATING TO PROTECT IT FROM RUST AND CORROSION. HOWEVER, NEITHER OF THESE WARRANTIES ARE IN EFFECT AND I PURCHASED THESE THROUGH THE DEALERSHIP. MAZDA NORTH AMERICA OPERATION FILE # IS 126573620. *TR

NHTSA ID

10295116

Incident

Nov 2, 2009

Mileage

49,500 mi

DRIVER SIDE DOOR WILL NOT OPEN OR CLOSE; DUE TO LOCK NOT WORKING. *TR

NHTSA ID

10219745

Incident

Feb 22, 2008

Mileage

86,000 mi

DT*: THE CONTACT STATED THE VEHICLE INTERMITTENTLY WILL NOT START. THE VEHICLE OFTEN STARTS IF THE KEY IS TURNED TO THE START POSITION AND HELD THERE FOR OVER A MINUTE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP NUMEROUS TIMES FOR INSPECTION. THE DEALER REPLACED THE FUEL PUMP; HOWEVER THAT DID NOT REMEDY THE PROBLEM. THE CONSUMER ALSO STATED THE ENTIRE VEHICLE VIBRATED WHILE DRIVING. UPDATED 02/07/06. *JB

NHTSA ID

10148338

Incident

Jan 20, 2005

Mileage

15,000 mi

DT: CONSUMER'S VEHICLE HAS A HANDLE ABOVE THE DOOR OF THE BACK SEAT. CONSUMER'S MOTHER WAS HOLDING ONTO HANDLE WHEN IT BROKE LOOSE. CONSUMER'S MOTHER IS ELDERLY AND SHE SUSTAINED A BRUISE ON HER FOREHEAD, AND PULLED THE MUSCLES ON HER NECK , BACK AND SHOULDER BLADE. THIS WAS THE FIRST TIME ANYONE HAD SET IN THE BACK SEAT. WHAT EVER HELD HANDLE IN THE SLOT OF THE BODY BROKE. CONSUMER SAID IT LOOKED LIKE HANDLE WAS HELD IN WITH CLIPS.*AK *NM

NHTSA ID

10125376

Incident

Jun 5, 2005

Mileage

19,000 mi