Owner-reported complaints naming the brake system, filed with NHTSA
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Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2004 Mazda Mazda6 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I BOUGHT THIS CAR FOR 3,000 FROM THE OWNER HAD IT FOR 2 MONTHS, GOT OIL AND ALL FLUIDS CHANGED. WHEN I WAS LEAVING MY HOUSE A BLOCK AWAY IT TOTALLY DIED ON ME AND NOW IT WONT START AT ALL. I AM VERY FRUSTRATED BECAUSE I DONT HAVE THE MONEY TO BUY ABOTHER ONE. OR EVEN REPAIR IT.
TL* THE CONTACT OWNS A 2004 MAZDA 6. WHEN THE EMERGENCY BRAKE WAS APPLIED, THE VEHICLE WAS ABLE TO ROLL BACKWARDS. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,001.
AFTER EXITING A FREEWAY AND DECELERATING AND BRAKING NORMALLY, I WAITED BEHIND OTHER TRAFFIC FOR THE LIGHT TO CHANGE, WITH MY FOOT ON THE BRAKE AND THE GEAR SELECTOR IN DRIVE. SUDDENLY, THE ENGINE RPMS INCREASED SHARPLY AND MY CAR MOVED FORWARD. I WAS UNABLE TO HOLD THE CAR IN PLACE WITH THE BRAKE PEDAL. I DEPRESSED THE BRAKE SO HARD THAT I SENSED THE PULSING OF THE ABS SYSTEM. THIS WAS COMPLETELY UNEXPECTED, SO BY THE TIME I SHIFTED INTO NEUTRAL, MY CAR HAD STRUCK THE REAR OF THE ONE AHEAD. I THEN TURNED OFF THE IGNITION. NO DAMAGE WAS DONE, AND THE OTHER DRIVER AND I AGREED IT WAS A "NON-REPORTABLE" ACCIDENT. AFTER THE INCIDENT, I WAITED ABOUT 30 SECONDS AND RESTARTED THE CAR. I CONTINUED TO DRIVE HOME WITHOUT INCIDENT. MY CAR HAD OPERATED NORMALLY UNDER VARIOUS TRAFFIC CONDITIONS FOR THE PREVIOUS TWO HOURS. I WAS NOT USING THE AIR CONDITIONING AT THE TIME; I WAS RUNNING THE VENTILATOR FAN SYSTEM. IT IS HIGHLY UNLIKELY THAT I HAD DEPRESSED BOTH BRAKE AND ACCELERATOR TOGETHER, AS I HAD JUST BRAKED NORMALLY AND DID NOT MOVE MY FOOT FROM THE BRAKE PEDAL. (I CHECKED LATER TO SEE IF IT WAS EVEN POSSIBLE TO TOUCH BOTH PEDALS SIMULTANEOUSLY. I COULD NOT, WITHOUT PUTTING MY FOOT AT AN AWKWARD, ANGLED POSITION.) I ALSO CHECKED FOR A JAMMED FLOOR MAT, BUT IT WAS WELL CLEAR OF THE PEDALS. THIS UNEXPECTED ACCELERATION OCCURRED AT CA. 66,000 MI. THERE WAS ONE SUCH PREVIOUS INCIDENT, AT CA. 14,000 MI. THE MAZDA DEALER THAT REGULARLY SERVICES THE VEHICLE INSPECTED THE CAR AND RAN VARIOUS ELECTRONIC, THROTTLE, AND VACUUM TESTS, WITH ADVICE FROM MAZDA'S NATIONAL SERVICE CENTER. NO DEFECTS WERE FOUND. A SENIOR SERVICE MANAGER ALSO DROVE THE CAR FOR SOME SEVEN MILES UNDER VARIOUS TRAFFIC CONDITIONS, BUT THE PROBLEM DID NOT RECUR. A SERVICE ADVISOR AT THE DEALERSHIP SUGGESTED IT MIGHT BE AN INTERMITTENT ELECTRONICS PROBLEM; AND ALSO THAT MY WIFE AND I SHIFT FROM DRIVE TO NEUTRAL EACH TIME WE STOP IN TRAFFIC, AND WATCH THEN FOR SUDDEN RPM INCREASES. *TR
BRAKES SUDDENLY FAILED WHILE DRIVING BARELY AVOIDING A SERIOUS COLLISION. BRAKES WERE WORKING FINE BEFORE COMPLETE FAILURE. UPON INSPECTION BY A MECHANIC AT MIDAS THE LEFT FRONT BRAKE LINE WAS RUBBING AGAINST THE AXLE BOOT RESULTING IN A BREAK IN THE LINE AND TEARING OF THE BOOT. THIS RESULTED IN A COMPLETE LOSS OF BRAKE FLUID. PREVIOUSLY THE RIGHT FRONT BRAKE LINE HAD FALLEN OFF DURING PAD INSPECTION. *TR
TL*THE CONTACT OWNS A 2004 MAZDA 6. THE METAL BRAKE LINES WERE RUBBING AGAINST THE CV BOOTS. THEY HAVE WORN THROUGH BOTH SIDES OF THE BOOTS AND RESULTED IN HOLES FORMING IN THE BRAKE LINES ITSELF PER THE MECHANIC. HE ALSO STATED THAT THIS WAS A MANUFACTURER'S DEFECT. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VEHICLE IS CURRENTLY IN THE REPAIR SHOP. THE FAILURE AND CURRENT MILEAGE WAS 70,000. THE VIN NUMBER AND ENGINE SIZE ARE UNAVAILABLE.
FRONT BRAKE DISCS SEVERE VIBRATION ON STEERING WHEN APPLYING BRAKES! *JB
2004 MAZDA6 THIS IS WHAT I SENT TO MAZDA AND THEIR REPLY: "33968 MILES. SECOND TIME THE FRONT ROTORS HAD TO BE TURNED DOWN BECAUSE OF WARPING. FIRST TIME NO CHARGE (22,780 MILES), THIS TIME A CHARGE OF $119.99. THE DEALERSHIP SAYS THEY ARE NOT COVERED BY THE WARRANTY, YET THE WARRANTY INFORMATION BOOK PAGE 9 STATES "ANY COMPONENT...48 MONTHS OR 50,000 MILES". THE MAZDA6 OWNER'S WEB PAGES HAVE MANY DISCUSSIONS ON THE UNDERSIZED WEAK WARPING FRONT ROTORS. - FIRST ARE THE ROTORS COVERED IN THE WARRANTY? - SECOND AND MOST IMPORTANT ARE THE ENGINEERS AT MAZDA LOOKING INTO REPLACING THIS WEAK COMPONENT. LOVE THE CAR BUT THIS IS MY WIFE'S TRANSPORTATION TO WORK AND BACK 90 MILES ROUND TRIP. I PURCHASED THIS FOR HER SO I WOULD NOT WORRY ABOUT HER CAR. NOW I'M LOOKING AT WHAT, $119.99 EVERY 11,000 MILES UNTIL THE BIG DAY WHEN THEY HAVE TO BE REPLACED (WHICH THE DEALERSHIP SAID WOULD BE THE NEXT TIME). THEN REPLACE WITH WHAT, OEM AND START ALL OVER. YOUR CONCERN IN THIS WOULD BE GREATLY APPRECIATED." THEIR REPLY: "I REGRET TO READ OF YOUR RECENT EXPENDITURE FOR REPAIRING YOUR VEHICLE'S BRAKES. AS YOU KNOW SPECIFIC INFORMATION REGARDING WARRANTY COVERAGE CAN BE FOUND IN THE WARRANTY INFORMATION BOOKLET THAT MAZDA PROVIDES WITH ALL NEW VEHICLES. MAZDA'S NEW VEHICLE LIMITED WARRANTY IS FOR 48-MONTHS OR 50,000 MILES, WHICHEVER COMES FIRST. THIS IS A BUMPER-TO-BUMPER WARRANTY BUT DOES NOT COVER MAINTENANCE FOR WEAR ITEMS SUCH AS OIL CHANGES, BRAKE PADS, TIRES, CLUTCH, ETC. PLEASE KEEP IN MIND THAT YOUR WARRANTY ONLY COVERS DEFECTS IN WORKMANSHIP OR MATERIALS, NOT ITEMS RELATED TO MAINTENANCE, NORMAL WEAR AND TEAR, OR OUTSIDE INFLUENCES. PLEASE REFER TO PAGE 12 OF YOUR WARRANTY INFORMATION BOOKLET." I WONDER IF THEY EVER READ THEIR OWN WARRANTY BOOK, HOW CAN TURNING AND REPLACING ROTORS BE A "NORMAL MAINTENANCE SERVICE" ? *JB
CAR MAKES A NOISE FROM BRAKES WHEN TURINING ALL THE WAY TO THE LEFT AND APPLYING PRESSURE TO THE BRAKES. IT'S NOT A NORMAL BRAKE SQUEAL, IT'S MORE OF A MOANING NOISE. IT IS DEFINATELY COMING FROM THE DRIVER'S SIDE FRONT BRAKE. IT DOES NOT HAPPEN WHEN IT TURNS TO THE RIGHT. IT ALSO NORMALLY OCCURRS WHEN THE VEHICLE/BRAKES ARE HOT. IT HAS BEEN OCCURRING FOR THE PAST 10 MONTHS. TWO SEPERATE MAZDA DEALERSHIPS SAY THERE IS NO PROBLEM AND THEY "CAN'T REPRODUCE THE SOUND." AT PINNACLE MAZDA (RENTON, WA), THE SERVICE MANAGER SAID THERE WAS NO PROBLEM. I HAD A MECHANIC RIDE WITH ME TO TRY AND MAKE THE SOUND. DURING THE RIDE, HE STATED THAT MAZDA HAS BEEN HAVING A "TON OF COMPLAINTS ABOUT BRAKES, ESPECIALLY THE RX-8, BUT ALSO ON THE MAZDA 6 AND MAZDA 3." HE FURTHER STATED, "IT DOESN'T SEEM LIKE MAZDA CAN FIND A FIX EITHER." I THOUGHT THIS WAS INTERESTING COMING FROM A MAZDA MECHANIC. ULTIMATELY, MY CAR STILL MAKES THE NOISE. I HAVE A CO-WORKER WHO HAS THE SAME CAR, AND IT TOO MAKES THE SAME NOISE.
WHILE PARKING ON AN INCLINE I ATTEMPTED TO SET THE CARAS PARKING BRAKE. WITH MY FOOT ON THE BRAKE PEDAL, I PULLED THE BRAKE HANDLE FULLY UPWARD WITHOUT HOLDING THE BUTTON. WHEN I RELEASED MY HAND FROM THE PARKING BRAKE, I FOUND THE HANDLE TO STILL BE IN MY HAND BECAUSE IT HAD FALLEN BACK DOWN AS A RESULT OF NEVER ENGAGING. I ATTEMPTED TO SET THE PARKING BRAKE A MINIMUM OF 4 MORE TIMES WITH NO SUCCESS. IN A FINAL ATTEMPT, I PULLED THE HANDLE SWIFTLY AND MUCH MORE FIRMLY UPWARD AT WHICH POINT THE BRAKE FINALLY BECAME SET. I RETESTED THE PARKING BRAKE BY RELEASING IT AND SETTING IT AGAIN WITH SUCCESS. I RECENTLY TOOK THE CAR IN FOR SERVICE 11/8/04 BECAUSE THE CAR HAS A HISTORY OF THE PARKING BREAK RELEASING BY ITSELF BUT IT HAS NEVER BEEN TOTALLY UNABLE TO BE SET. CULVER CITY MAZDA STATES THAT THEY WERE UNABLE TO DUPLICATE THE PARKING BREAK FAILURE SO NO REPAIRS WERE MADE. IT WAS SUGGESTED THAT WHEN PULLING UP THE BRAKE HANDLE I SHOULD NOT PUSH THE BUTTON, WHICH IS SOMETHING I ALWAYS PRACTICED PRIOR TO THIS COMPLICATION.*AK
WHILE PULLING INTO A PARKING SPACE, THE BRAKES DISENGAGED, ALMOST CAUSING CONSUMER'S VEHICLE TO CRASH INTO OTHER VEHICLES. THE DEALER INSPECTED THE VEHICLE, AND STATED THAT THE BRAKES WERE NOT DEFECTIVE. *AK THE CONSUMER STATED THAT THE VEHICLE LUNGED FORWARD DURING THE INCIDENT. *SC *JB
WHILE DRIVING 45 MPH, THE DRIVER APPLIED THE BRAKE PEDAL AND THE BRAKES LOCK. THE DRIVER APPLIED THE BRAKE PEDAL NUMEROUS TIMES AND THE BRAKES BECAME INOPERATIVE. THIS CAUSED THE VEHICLE TO SKID AND SUBSEQUENTLY COLLIDED WITH ANOTHER VEHICLE. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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