Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2012 Mazda Mazda6 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 30, in the owner's own words
The passenger dash board is melting. It covers the passengers air bag. I would like to know if a recall is still possible for my vehicle. I understand that there was a recall in 2015-2017, but unfortunately I did not received the notice since I was moving from Illinois to Kansas and later to Texas and continued changing addresses during that time frame.
THERE WAS A RECALL ON THE AIR BAGS OF MY CAR AND I WAS NOT INFORMED OF THE RECALL THAT WAS FOR APRIL 2019. HOW CAN THIS BE FIXED?
TL* THE CONTACT OWNED A 2012 MAZDA MAZDA6. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, LEGS, HIP, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
ON JULY 18, 2018 I WAS IN FRONTAL IMPACT ACCIDENT. WHILE DRIVING ON A CITY STREET. I WAS ALONE AND DRIVING I DID NOT HAVE A PHONE IN MY POSSESSION OR IN THE CAR AT THAT TIME. THE VEHICLE THAT HIT ME WAS TRAVELING AT LEAST 40 MILES AN HOUR. THE UPPER AND SIDE AIRBAGS DID NOT DEFLATE, THE FRONT AIRBAG DEFLATED SIDEWAYS AND MISSED MY FACE COMPLETELY. MY TORSO HIT THE STEERING WHEEL AND MY STERNUM WAS FRACTURED. MY RIGHT ANKLE WAS BRUISED, SCRAPED AND SPRAINED. BECAUSE OF THE SEVERE PAIN I WAS IN, I WAS NOT ABLE TO GET OUT OF THE VEHICLE ON MY OWN. I CARRIED OUT OF THE VEHICLE AND LAID ON THE GRASS. I WAS TAKEN BY AMBULANCE IN SEVERE PAIN AND COULD NOT STAND OR SIT UP I WAS DIAGNOSED WITH A FRACTURED STERNUM AND SPRAINED RIGHT ANKLE. CAR IS TOTALED $11,000.00 WORTH OF DAMAGE. I HAVE NOT BEEN ABLE TO WORK IN 3 WEEKS BECAUSE OF THE SEVERITY OF THE FRACTURE ON MY STERNUM.
TL* THE CONTACT OWNED A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO AVOID A COLLISION, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (RENT TO OWN OUTLET, 1027 WESTBANK EXPY, GRETNA, LA 70053) WERE NOTIFIED OF THE FAILURE. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER AND THE FRONT PASSENGER SUSTAINED FACIAL AND ORAL INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 131,000.
ON APRIL 20 MY SELF AND MY 14 YEAR OLD DAUGHTER WAS IN A REALLY BAD ACCIDENT AND NEITHER ONE OF OUR AIRBAG DID!!!! NOT COME OUT AND MY MYSELF ND MY CHILD WAS HURT I WAS RUSH TO THE HOSPITAL AND I'VE BROUGHT MY MY CAR IN DECEMBER OF 2017. AND IT HAPPEN ON CITY STREETS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER (ESCONDIDO MAZDA IN ESCONDIDO, CA, 760-755-5900) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE DASHBOARD. ABOUT TWO YEARS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE DEALER WAS CONTACTED (BROWNING MAZDA IN CERRITOS, CA, 562-924-1414) AND THE TECHNICIAN PROMISED TO CHECK FOR PART AVAILABILITY. THE TECHNICIAN DID NOT CALL BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DASHBOARD WAS NOT COVERED BY A RECALL. THE FAILURES WERE NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
TAKATA RECALL. I LIVE IN A HIGH HUMIDITY STATE, FLORIDA, WHICH IS A HIGH PRIORITY RECALL. FIRST NOTICE OF AIRBAG RECALL WAS MAY, 2017. STILL WAITING FOR REPLACEMENT AIRBAG. I'M AFRAID TO DRIVE CAR FOR FEAR OF AIRBAG DEPLOYMENT WITH SHRAPNEL AS STATED IN RECALL NOTICE.
TAKATA RECALL
TAKATA RECALL I HAVE BEEN GETTING LETTERS FOR MONTHS THAT MY VEHICLE IS NOT SAFE BUT THAT THEY STILL DO NOT HAVE THE PARTS TO REPAIR. I CONTACTED THE DEALER DIRECTLY TWICE THE FIRST TIME THEY STATED NOT TO HAVE ANYONE IN THE PASSENGER SEAT AND THE SECOND TIME A MONTH AGO WHICH THEY STATED THEY WOULD CHECK ON THE PARTS AND CONTACT ME BACK AND NEVER DID.
TAKATA INFLATORS RECALL SOLUTION IS STILL UNAVAILABLE FOR THIS ISSUE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MAZDA OF ROSWELL (LOCATED AT 11185 ALPHARETTA HWY, ROSWELL, GA 30076) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (TURNERSVILLE MAZDA, 3000 NJ-42, SICKLERVILLE, NJ, 08081) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE IN A FEW WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAZDA SOUTH (LOCATED AT 4506 S INTERSTATE 35, AUSTIN, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED, BUT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE DUE TO HIGH CALL VOLUME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL WE LIVE IN SIMPSONVILLE SC WHICH HAS VERY HIGH HUMIDITY AND HIGH TEMPERATURES. WE HAVE ALREADY RECEIVED TWO RECALL NOTICES FROM MAZDA CONCERNING THE AIRBAG RECALL. WE BELIEVE THAT GETTING THE REPLACEMENT PARTS IS TAKING TOO LONG AND THAT WE SHOULD HAVE ALREADY HAD THE PARTS REPLACED. MAZDA IS CONTINUING TO BUILD NEW VEHICLES USING PARTS THAT ARE NOT FAULTY WHILE WE CONTINUE TO DRIVE A VEHICLE THAT COULD CAUSE DEATH IF WE ARE INVOLVED IN AN ACCIDENT AND THE AIRBAGS WOULD DEPLOY. WE WOULD LIKE NHTSA TO REQUIRE MAZDA TO DIVERT A LARGER PORTION OF THE NEW AIRBAG PARTS FROM NEW VEHICLE PRODUCTION TO THE REPLACEMENT OF INFLATORS FOR EXISTING CUSTOMERS.
TAKATA RECALL WHY DOES MAZDA SEND TAKATA AIRBAG RECALL/WARNING LETTERS AND THEN NOT MAKE GREATER EFFORTS TO OBTAIN AND SHIP PARTS?!?!?!?! IN RESPONSE TO A MAZDA AIRBAG RECALL NOTICE, ON 4/25/17 I MADE AN APPT. W/ MAZDA IN SANTA BARBARA, CA. WITH MY VIN HE ORDERED THE PARTS AND SCHEDULED A 5/15/17 APPT. NEVER HEARD BACK IF PARTS ARRIVED. EARLY AUG. 2017 CALLED NHTSA TO REPORT PROBLEM. IN MID AUG. 2017, I GOT AN UNSOLICITED EMAIL OF A SERVICE APPT. AT MY LOCAL (SEASIDE, CA) DEALER FOR 8/28/17. ASSUMING THIS WAS IN RESPONSE TO THE NHTSA REPORT, I CONTACTED THE LOCAL DEALER. THEY DIDN'T KNOW HOW THE APPT. WAS MADE, BUT IN ANY EVENT THEY SAID THAT THERE ARE NO OPEN RECALLS FOR MY VIN (THEN WHY DID I GET THE LETTER FROM MAZDA????), THAT MINE WAS ONLY A "PRELIMINARY RECALL NOTICE (???), THAT I'LL GET ANOTHER LETTER FROM MAZDA, AND UNTIL I DO, THEY CANNOT ORDER THE PARTS! HOW AND WHEN WILL MY AIRBAG RECALL ISSUE BE RESOLVED? THIS SEEMS TO BE A COMMON PROBLEM, ACCORDING TO THIS NHTSA WEBSITE!
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. UNIVERSITY MAZDA (LOCATED AT 5150 ELLISON ST NE, ALBUQUERQUE, NM) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V012000 AND 17V457000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (JIM ELLIS MAZDA OF MARIETTA, 1141 COBB PKWY S, MARIETTA, GA, 30060) WAS CONTACTED AT 770-590-4450 AND STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE DEALER ALSO STATED THAT THE CONTACT WOULD BE NOTIFIED WHEN MAZDA HAD THE PARTS AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCCURLEY INTEGRITY MAZDA (1230 N AUTOPLEX WAY, PASCO, WA 99301 (509) 544-6230) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHY IS THE REMEDY TAKING SO LONG?
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA MAZDA6 . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V012000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MED CENTER MAZDA AT (800) 749-0929 LOCATED AT 80 DRIVERS MART WAY, PELHAM, AL 35124 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT).
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PERRY MAZDA LOCATED AT 440 HITCHCOCK WAY SANTA BARBARA, CA 93105) WHERE IT WAS CONFIRMED THAT THE RECALL PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/24/17*LJ *AS
TAKATA RECALL - THE AIRBAG INFLATOR IN MY VEHICLE WAS RECALLED ON 1/9/17. OVER 6 MONTHS LATER, THE PART IS STILL NOT AVAILABLE FOR MY VEHICLE. MY FAMILY CANNOT UTILIZE OUR FAMILY VEHICLE AS DESIGNED DUE TO THE LACK OF TIMELY AVAILABILITY OF THE PART BY TAKATA OR A SOLUTION BY MAZDA.
TL* THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER THAT WAS CONTACTED PREVIOUSLY ABOUT THE RECALL WAS NO LONGER IN BUSINESS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NO REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .