Owner-reported complaints naming the exterior lighting system, filed with NHTSA
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Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2012 Mazda Mazda6 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 28 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 28, in the owner's own words
MY LOW HEADLIGHT BEAMS CONTINUE TO BURN OUT, ESPECIALLY THE DRIVER SIDE. THEY WERE LAST REPLACED LESS THAN 2 WEEKS AGO AND THE DRIVER SIDE IS OUT AGAIN. I DID A GOOGLE SEARCH AND THERE WERE MULTIPLE COMPLAINTS OF THIS HAPPENING TO OTHER PEOPLE. WHAT'S WORSE IS THAT FOR THE LOW BEAMS IT HAS TO BE TAKEN TO A MAZDA DEALERSHIP TO BE REPLACED. IT'S A SAFETY HAZARD AND EXPENSIVE!
HEADLIGHT ON DRIVER SIDE WAS BURNING OUT EVERY OTHER MONTH NEEDING REPLACED. RECENTLY CHANGED HEADLIGHT AND THE BULB IS FINE BUT THE ADAPTER INSIDE THE ASSEMBLY IS BURNED AND CHARRED. JUST WENT TO CHANGE THE PASSENGER SIDE AND IT HAS THE SAME ISSUE. GOOD BULB BUT THE ADAPTER TO ATTACH BULB IS BURNED. READING MANY COMPLAINTS ONLINE ABOUT THIS BEING A COMMON ISSUE WITH 2012 MAZDA 6. INCLUDING ISSUES OF LIGHTS GOING OUT WHILE PEOPLE ARE DRIVING AND HAVING TO TAP ON THE HEADLIGHT TO GET IT TO TURN ON.
TL* THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE THAT CAUSED THE HEADLIGHTS TO BURN OUT. THE CONTACT REPLACED THE HEADLIGHT SOCKETS TWICE ON EACH SIDE AND NOTICED THAT THE AREA WAS MELTING AROUND THE FRONT HEAD LAMP ASSEMBLY SOCKETS. RUSS DARROW MAZDA OF MADISON (5234 HIGH CROSSING BLVD, MADISON, WI 53718, (877) 369-8081) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE A DEALER REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
CAN SMELL STRONG GAS FUMES, AFTER FILLING GAS TANK. ALSO, GAS TANK LEAKING, AFTER PUTTING GAS IN TANK, AT HALF FILL OR FULL TANK, GET GAS SMELLS AND LEAKING. WHILE STATIONARY AND MOVING, CAN SMELL GAS FUMES. HEADLIGHTS DO NOT PROVIDE ADEQUATE VISIBILITY AT NIGHT AND DURING RAINY WEATHER. HEADLIGHTS ADEQUATE ONLY IN HIGH BEAM MODE.
DRIVING ON THE HIGHWAY AS NORMAL TAIL LIGHTS AND DASH LIGHTS CUTOUT AND OFF OUT OF NOWHERE MELTING WIRES CAUSING LIGHT OUTAGE.
MY LOW BEAM HEADLIGHTS KEEP BURNING OUT. I HAVE LOST COUNT OF HOW MANY TIMES I HAVE CHANGED ONE OUT. NOT ONLY IS THIS DANGEROUS, IT CAN GET EXPENSIVE. THEN TWO WEEKS AGO, A REAR BRAKE LIGHT BLEW. THIS IS INSANE. I HAVE COMPLAINED TO THE DEALERSHIP, BUT TO NO AVAIL.
I HAVE REPLACED THE LOW BEAM BULBS 2 TIMES SINCE I GOT THE CAR 2/2014. IT'S CRAZY CAUSE ONCE GOT OUT .THEN YOU CAN HIT IT AND IT WON'T COME BACK ON ONLY FOR LIKE A WEEK OR SO THEN THE OTHER SIDE GOES OUT NOW I'M DRIVING AROUND TOWN WITH NO HEADLIGHTS ONLY GOT HIGH BEAMS SOUNDS LIKE THE STEERING WHEEL IS ABOUT TO FALL OFF OR THE POWER STEERING PUMP IS ABOUT TO GO OUT REPLACE THE BRAKES 2 TIMES ALREADY SINCE I'VE HAD THE CAR JUST TERRIBLE
WHILE DRIVING AT NIGHT ON MULTIPLE OCCASIONS ONE OR BOTH HEADLIGHTS WOULD JUST GO OUT PRESENTING A VERY DANGEROUS SAFETY ISSUE. THIS HAS RESULTED IN MULTIPLE HEADLIGHT REPLACEMENTS, 7 TIMES IN 5 YEARS. THIS PROBLEM HAS OCCURRED ON CITY, HIGHWAY, AND COUNTRY ROADS. PRESENT MECHANICAL SHOP HAS NO IDEA WHY SINCE ALL ELECTRICAL SYSTEMS SEEM TO BE WORKING PROPERLY. I HAVE THE RECEIPTS FOR THE HEADLIGHT REPLACEMENTS IF YOU SHOULD NEED THEM. I HAD THE HEADLIGHTS REPLACED IN OCTOBER OF 2016 DUE TO GOING OUT ON A COUNTRY ROAD WITHOUT STREETLIGHTS FORCING ME TO DRIVE WITH THE HIGH BEAMS ON AND THEN I HAD TO REPLACE THEM AGAIN IN FEBRUARY 19TH OF 2017 FOR GOING OUT AGAIN NOW AFTER ONLY 1000 MILES SINCE FEBRUARY I HAD TO REPLACE THE LEFT HEADLIGHT FOR GOING OUT TODAY MARCH 21ST, 2017. LIKE I LISTED EARLIER THIS IS THE 7TH TIME IN 5 YEARS.
HEADLIGHT BULBS GO OUT OFTEN, HAVE TO BANG ON THE LIGHT TO GET IT TO GO BACK ON, I CAN CHANGE BULBS AND IT WILL GO A COUPLE OF MONTHS BEFORE IT STARTS TO GO OUT AGAIN. HAVE TO TAKE THE BUMPER OFF TO CHANGE THE LIGHT BULB SO IT IS A HASSLE. AFTER CHECKING THE INTERNET I SEE THERE ARE A WHOLE LOT OF MAZDA OWNERS WITH THE SAME PROBLEM
SEEMS THERE IS A PROBLEM WITH THE HEADLIGHTS.. I HAVE REPLACED THE BULBS 3 TIMES THEY ARE BURNING OUT REPEATEDLY...I DRIVE WITH MY HIGH BEAMS MORE OFTEN THAN THE LOW BEAMS... I HAVE BEEN PULLED OVER 4 TIMES FOR ONE OF THE LOW BEAMS BEING OUT...THIS IS A BIT UNFAIR..... I HAVEN'T EVER IN MY LIFE PUT SO MANY BULBS INTO ONE CAR!! APPARENTLY A LOT OF PEOPLE ARE HAVING THIS SAME ISSUE WHY ISN'T SOMETHING BEING DONE?? OBVIOUSLY IT'S NOT SOMETHING WE CAUSED.
I HAVE REPLACED MY HEADLIGHTS SEVERAL TIMES OVER THE COURSE OF A FEW MONTHS.I AM NO CAR EXPERT BUT I KNOW THIS IS NOT NORMAL NOR SAFE.IN ADDITION THEY NOW SHINE VERY DIME.AFTER READING THE COMPLAINTS I SEE IT'S NOT JUST ME BUT I AM STILL TAKING IT IN.TONIGHT ALONE ONE OF THEM JUST WENT OUT ON ONE OF THE DARKEST ROADS IN MY NEIGHBORHOOD. I CAN'T COUNT HOW MANY TIMES I'VE DRIVEN WITH HIGH BEAMS BECAUSE MY LIGHT (S) WENT OUT.
LOW BEAM HEADLIGHTS CONTINUALLY FAIL TO WORK. I HAVE HAD THE BULBS REPLACED 3 X IN 3 YEARS AS THE OWNER AND ONCE AGAIN THE LOW BEAMS ARE OUT. AFTER READING THE COMPLAINTS ON THIS POST IT IS CLEAR MAZDA HAS A PROBLEM THAT NEEDS ADDRESSED. DRIVING WITH HIGH BEAMS ON IS DANGEROUS AND ANNOYING TO OTHER DRIVERS. I GUESS ITS TIME TO BUY SOMETHING OTHER THAN A MAZDA.
WIRING SYSTEM PROBLEM WITH FRONT HEADLIGHTS RESULTS IN LOSS OF LIGHTING, POTENTIAL COULD CAUSE FIRE.
PASSENGER SIDE LOW BEAM LIGHT DOES NOT COME ON (HIGH BEAMS WORK FINE). I'VE CHANGE THE BULB BUT PROBLEM PERSISTS.
I NOTICED MY PASSENGER SIDE LOW BEAM WAS OUT ON MY 2012 MAZDA6. AFTER SEARCHING ONLINE FOR HOW TO CHANGE THE BULB, I FOUND HUNDREDS OF PEOPLE WHO HAD FIXED THE ISSUE BY LIGHTLY HITTING THE SIDE OF THE HEADLIGHT COVER. I TRIED IT AND IT FIXED IT! SINCE IT HAS GONE OUT AGAIN (JUST A WEEK LATER) AND CAME BACK ON WHEN I WENT OVER A BUMPY AREA IN THE ROAD. I LIVE IN AN AREA WITH A LIGHT ORDINANCE AND THE ROADS ARE PITCH BLACK ENOUGH TO SEE EVERY STAR IN THE SKY AT NIGHT. THIS IS A HUGE SAFETY ISSUE.
SEEMS TO HAVE HAPPENED OVERNIGHT. NOTICED JUST LAST NIGHT THAT NEITHER OF MY LOW BEAMS WILL TURN ON. THOUGHT IT WAS A WEIRD COINCIDENCE THAT NORMALLY YOU NOTICE WHEN ONE LIGHT BURNS OUT BUT BOTH? I HAVE READ ONLINE THAT THIS IS AN ONGOING ISSUE WITH A LOT OF MAZDA MAKES AND MODELS AND THE FIX IS NEITHER CHEAP NOR TIME FRIENDLY. I WILL CALL A MAZDA DEALER TOMORROW TO FIND OUT THEIR RECOMMENDATION BUT I AM SURE ITS GOING TO COST ME A FEW HUNDRED DOLLARS TO FIX OR EVEN LOOK AT. TURNS OUT THE FIX IS SMACKING THE TOP OF THE HEADLIGHT TO GET IT TO COME BACK ON BUT THIS IS ONLY A TEMPORARY FIX..
I OWN A 2012 MAZDA 6 WHICH NOW HAS APPROX. 72,000 MILES. THE FRONT LOW BEAM HEADLIGHTS WENT OUT WHILE I WAS DRIVING IN A RAINSTORM AT NIGHT. LUCKILY MY HIGH BEAMS STAYED FUNCTIONAL. AFTER PULLING OVER TO CHECK OUT THE ISSUE I HIT THE DRIVER SIDE HEADLIGHT ASSY (OUT OF FRUSTRATION) AND THE LOW BEAM LIGHT CAME ON. I DID THE SAME TO THE OTHER SIDE AND THAT LIGHT CAME ON TOO. AS SOON AS I STARTED LOOKING ON THE INTERNET ABOUT THIS. I SEE THAT THERE ARE MANY PEOPLE HAVING THE SAME ISSUE WITH MAZDA HEADLIGHTS. THIS PRESENTS A EXTREMELY DANGEROUS SITUATION WHILE DRIVING AT NIGHT TIME AND A LESS EXPERIENCED DRIVER MAY HAVE PANICKED WHEN THE LIGHTS WENT OUT. I'M EXTREMELY CONCERNED ABOUT THIS BECAUSE MY WIFE AND DAUGHTER ALSO DRIVES THIS CAR BUT I DON'T FEEL SAFE WITH THEM DRIVING AT NIGHT NOW. NOT TO MENTION, THIS CAR IS DUE FOR IT'S YEARLY INSPECTION AND IT WON'T PASS BECAUSE THE LOW BEAMS ARE OUT. I DOUBT THE MECHANIC WILL LET ME HIT THE LIGHTS TO MAKE THEM COME ON FOR THE INSPECTION. ESPECIALLY TO HAVE THEM GO OUT AGAIN AS SOON AS I HIT A BUMP OR TURN THE LIGHTS OFF. AS OF 10-26-15, BOTH OF MY LOW BEAMS ARE OUT AND NOW ONLY THE DRIVER SIDE WILL COME ON WITH A BUMP TO THE LIGHT. WITH THIS MANY PEOPLE HAVING THE SAME SAFETY ISSUE, CAN YOU PLEASE EXPLAIN TO ME WHY THIS IS NOT A RECALL??? I HOPE NOBODY GETS HURT IN AN ACCIDENT WHILE THEY'RE DRIVING AT NIGHT AND THEN THE LIGHTS SUDDENLY GO OUT. I LIVE IN AN AREA WHERE MOST ROADS DO NOT HAVE STREET LIGHTS, AND THERE ARE A LOT OF DEER AND OTHER ANIMALS CROSSING THE ROAD AT NIGHT. PLEASE HELP US IN GETTING THIS ISSUE RESOLVED WITH MAZDA BEFORE SOMEONE'S CHILD GETS HURT OR KILLED IN AN ACCIDENT BECAUSE OF THIS ISSUE!!! THANK YOU VERY MUCH FOR INVESTIGATING THIS ISSUE PROMPTLY. IN ADDITION TO THIS BEING A SAFETY CONCERN, I'M NOW BEING FORCED TO DRIVE AN UN INSPECTED VEHICLE BECAUSE IT WON'T PASS THE STATE INSPECTION WITHOUT LOWBEAMS. *TR
THE MAIN FRONT LIGHT IS OFF, IT IS NOT DEAD BUT IT IS OFF. IF YOU HIT A BUMP, IT CUTS OFF. I WAS WONDERING WHAT WAS UP SO I WENT ON YOUTUBE. APPRENTLY THERE ARE A LOT OF PEOPLE WITH THE SAME MODEL AND HAVE THE SAME ISSUE. THEY HAVE BEEN CONSTANTLY REPLACING BULBS ONLY TO FIND OUT THERE ISNT A PROBLEM WITH THE BULB ITSELF BUT THE VEHICLE IT SELF. PLEASE LOOK INTO THIS MATTER. NEXT QUESTION ASKS WHEN IT HAPPENED, ITS A CONSTANT THING. YOU ADJUST THE LIGHT SO THAT IT TURNS ON AND THEN NEXT THING YOU KNOW YOU ARE DRIVING AND YOU HIT A BUMP AND THE LIGHT CUTS OFF. REALLY ANNOYING AND ESPECIALLY DANGEROUS IN LOCATIONS WITH NO LIGHTING.
LOW BEAMS FAILED ON BOTH HEADLIGHTS WITH IN FIRST YEAR, ATTEMPTED TO REPLACE BULB SEVERAL TIMES, FINALLY REPLACED ENTIRE HEAD LAMP ASSEMBLIES, WITH IN FIRST 2 MONTHS LOW BEAMS HAVE FAILED AGAIN. ATTEMPTS TO REPLACE BULB ARE STILL NOT EFFECTIVE.
HEADLIGHTS WENT OUT FOR NO REASON. HAD TO PULL OVER AND BUMP THE HEADLIGHTS TO MAKE THEM WORK. CHECKED THE FUSE AND ALL ELECTRICAL COMPONENTS AT AUTOSHOP. THEY FOUND NOTHING, BUT SAID THAT THEY HAVE SEEN THIS IN MAZDA 6 CARS BEFORE AND THERE IS A FAULT IN THE DESIGN NOR IS THERE ANY SOLUTION TO THE ISSUE. ISSUE CAN BE SEEN IN THE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8
I HAVE HAD TO REPLACE MY FRONT DRIVER SIDE LOW BEAM HEADLIGHT 4 TIMES. NO OTHER LIGHT HAS GONE OUT ON THE CAR. I HAVE READ MULTIPLE STORIES ABOUT PEOPLE HAVING THIS ISSUE.
I'VE BEEN REPLACING BOTH OF MY HEADLIGHTS EVERY 6 MONTHS. THIS IS THE THIRD TIME SINCE I HAVE OWNED THIS VEHICLE THAT I HAD TO BUY REPLACEMENT BULBS. I TOOK IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG WITH THE ELECTRICAL SYSTEM BUT HEAR I AM REPLACING THE SAME LOW BEAM BULBS AGAIN. *TR
I HAVE OWNED MY VEHICLE SINCE AUG 2013, AND HAVE REPLACED THE HEADLIGHTS ON DRIVER AND PASSENGER SIDE 4 TIMES ALREADY. THIS LAST TIME I HAD BOTH HEADLIGHTS BLOW OUT ON ME AT THE SAME TIME I DON'T UNDERSTAND WHY THIS ISN'T RECALLED YET. I SEE MANY COMPLAINTS REGARDING THIS ISSUE. *TR
AT AROUND 50,000 MILES, I HAD A HEADLIGHT (LOW BEAM) GO OUT ON ME. I HAD IT REPLACED ON THE DRIVER SIDE. A FEW WEEKS LATER, THE PASSENGER SIDE HEADLIGHT WENT OUT AND HAD TO GET THAT REPLACED. THESE ARE HARD TO GET TO IF YOU DO NOT HAVE THE RIGHT TOOLS SO EACH TIME I HAD TO TAKE IT IN FOR SERVICE. AT 65,000 MILES, I HAD MY ENGINE AND BATTERY LIGHT COME ON. I TURNED THE CAR OFF AND THEN BACK ON AND THEY WENT AWAY. I THEN TRIED LOCKING THE CAR, AND MY CAR WILL NOT LOCK FROM THE INSIDE OR WITH MY REMOTE. THE CAR WILL UNLOCK, BUT WILL NOT LOCK NO MATTER WHAT I DO. TESTED BATTERY AND ALL FUSES AND EVERYTHING IS GOOD THERE. *TR
WHEN DRIVING ON THE HIGHWAY MY DRIVER SIDE LOW BEAM HEADLIGHT RANDOMLY WENT OUT. I TRIED CHANGING BULB, WIGGLING CABLES TO SEE IF THERE WAS A LOSE CONNECT AND HEADLIGHT WOULD NOT TURN BACK ON. WENT TO THE DEALERSHIP AND THEY SAID NO KNOW ISSUES AND I WOULD HAVE TO MAKE AN APPOINTMENT TO LOOK INTO THE WIRING BUT WOULD NOT BE ABLE TO MAKE AN APPOINTMENT UNTIL MONDAY. I THEN STARTED SEARCHING THE INTERNET AND FOUND A VIDEO OF A 2009 MAZDA 6 WITH THE SAME ISSUE I WAS HAVING ONLY ON PASSENGER SIDE. THE GUY IN THE VIDEO LIGHTLY HIT THE HEADLIGHT ASSEMBLY ON THE TOP AND THE LIGHT JUST CAME ON. I WENT TO MY CAR AND DID THE SAME THING SINCE SO MANY OTHERS THAT SAW VIDEO POSTED THIS WORKED FOR THEIR MAZDA 6 CARS RANGING FROM YEARS 2009-2012 AND WHEN I LIGHTLY HIT THE HEADLIGHT ASSEMBLY THE LIGHT CAME ON. PLEASE LOOK INTO THIS HEADLIGHT ASSEMBLY ISSUE AND FOR REFERENCES HERE IS THE WEBSITE FOR THE VIDEO. HTTP://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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