Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Dec 12, 2006
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 149 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2000 Mazda MPV submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
Seat belts
Filed Dec 12, 2006
DT*: THE CONTACT STATED THE REAR FACING INFANT CARRIER HANDLE WAS LOOSE. UPON INITIAL INSPECTION BY THE CONTACT, IT WAS DETERMINED THE HANDLE SCREWS NEEDED TIGHTENED. ADDITIONALLY, WITH OR WITHOUT THE CHILD RESTRAINED IN THE INFANT SEAT, THE BASE SLID FROM SIDE TO SIDE WITHOUT WARNING. THE MANUFACTURER WAS ALERTED. THE CHILD SAFETY SEAT WAS A DOREL JUVENILE GROUP, MODEL EDDIE BAUER, # 22-630FMT, AND THE DATE OF MANUFACTURER WAS FEBRUARY 2, 2006. *AK
NHTSA ID
10175946
Incident
Dec 12, 2006
Mileage
100,000 mi
Seat belts
Filed Nov 2, 2005
DT: THE CONTACT STATED THE LATCH SYSTEM WAS DEFECTIVE. HE TOOK THE CAR TO A CERTIFIED INSPECTION STATION IN HIS CITY ON 11-02-05 TO HAVE THE SAFETY SEAT INSPECTED AND TURNED TO FACE FORWARD. THEY TOLD HIM THEY WOULD NOT TURN THE SAFETY SEAT BECAUSE THE LATCH SYSTEM IN THE VEHICLE WOULD NOT WORK PROPERLY WITH A FORWARD FACING CHILD SEAT. THE CLIP BETWEEN THE SEATS WAS FACING FORWARD, INSTEAD OF VERTICAL, CAUSING THE SEAT BELT TO GET TWISTED AND BUNCHED UP. THIS CAUSED THE SAFETY SEAT TO LURCH FORWARD WHEN INSTALLED IN A FORWARD FACING POSITION. THE LATCH SYSTEM WILL ALLOW PROPER INSTALLATION OF A REAR FACING INFANT SEAT.*AK 11/15/05. *JB
NHTSA ID
10141577
Incident
Nov 2, 2005
Mileage
86,000 mi
Seat belts
Filed Feb 24, 2004
FOIA REQUEST A FULL COPY OF NHTSA BULLETIN 0800102, NHTSA ITEM 634469 RE SEAT BELT COMFORT IN A 2000 MAZDA MPV. (NAR) *LA *CB *JB
NHTSA ID
10059701
Incident
Jan 1, 1901
Seat belts
Filed Feb 20, 2004
FOIA REQUEST A FULL COPY OF THE CONTENTS OF ODI INVESTIGATION COMPLAINT# 875637, RE SEAT BELTS, FRONT BUCKLE ASSEMBLY. (NAR) *LA *CB *JB
NHTSA ID
10059688
Incident
Jan 1, 1901
Body & structureBrakesPowertrain (other)+1 more
Filed Nov 5, 2003
CONSUMER STATES WHILE VEHICLE WAS PARKED WITH THE EMERGENCY PARKING BRAKE ON, THE VEHICLE STARTED TO MOVE FORWARD. *AK THE GEAR SHIFT WOULD STICK IN PARK OR MOVE BY ITSELF, THE RIGHT REAR DOOR WOULD OPEN WHILE THE VEHICLE WAS IN MOTION AND FAILED TO CLOSE PROPERLY, AND ONE OF THE SEAT BELTS WAS INSTALLED BACKWARDS. *SCC *JB
NHTSA ID
10034468
Seat belts
Filed Jul 18, 2003
THE REAR SEAT BELT BECAME SO TIGHT, IT HAD TO BE CUT IN ORDER FOR THE PASSENGER TO GET OUT. *JB *TS. THE CONSUMER STATED IT WAS THE SECOND OCCURRENCE. *JB
NHTSA ID
10020224
Mileage
44,000 mi
Seat belts
Filed Jan 22, 2003
CONSUMER STATED THAT WHEN PUTTING ON THE REAR SEAT BELT IT WOULD NOT BE TIGHT ENOUGH FOR IT TO FIT THE CONSUMER PROPERLY. DEALER WILL BE NOTIFIED. TS
NHTSA ID
10004402
Incident
Jan 18, 2003
Seat belts
Filed Nov 23, 2001
FRONT PASSENGER'S SIDE SEATBELT TIGHTENS WITH MINIMAL MOVEMENT, RETRACTS, LOCKS UP AND WILL NOT RELEASE. PASSENGER MUST UNBUCKLE SEAT BELT DUE TO EXTREME DISCOMFORT.*AK
NHTSA ID
754824
Incident
Sep 1, 2000
Seat belts
Filed Apr 27, 2001
PASSENGER'S SEAT BELT LOCKS UP AND BECOMES EXTREMELY TIGHT WHEN VEHICLE IS BEING DRIVEN OR WHEN PASSENGER SLIGHTLY MOVES. *AK THE DEALER CONFIRMED THAT THE SEAT BELT WAS DEFECTIVE AND REPLACED IT, BUT THE PROBLEM REOCCURED. *YH
NHTSA ID
886928
Incident
Aug 1, 2000
Seat belts
Filed Jan 22, 2001
SEAT BELT BUCKLE IN 2ND ROW IS DESIGNED SO THAT IT IS FORWARD OF SEAT CRACK AND CANNOT MOVE TO A COMPLETELY UPRIGHT POSITION. THIS CAUSES MAJOR MOVEMENT/ISECURE BELTING OF A CHILD CONVERTIBLE BOOSTER SEAT, ESPECIALLY FRONT-TO-BACK MOVEMENT. THIS MOVEMENT OCCURS EVEN WITH THE TETHER ANCHOR STRAP INSTALLED. WE COMPLAINED TO MAZDA AND WANTED THE SEAT BELT BUCKLES REPLACED (TO MATCH THE REDESIGNED AND WORKABLE SEAT BELTS IN THE 2001 MODELS) OR THE ENTIRE SEAT REPLACED WITH THE 2001 SEATS. SO FAR, WE HAVE HAD LITTLE SUCCESS GETTING ANY FEEDBACK FROM MAZDA. ADDITIONALLY, ONCE WE BEGAN PURSUING THIS WEITH MAZDA, THREEE DIFFERENT PEOPLE WITHIN THE COMPANY HAVE INFORMED US THAT NO CHILD SEATS OF ANY KIND ARE TO BE USED IN THE 2ND ROW OF THE 2000 MPVS. HOWEVER, THEY WENT AHEAD AND INSTALLED A TETHER ANCHOR MOUNTING KIT BEHIND THE SECOND ROW (AS THEY HAVE DONE FOR MANY OTHER CUSTOMERS TOO). DOESN'T THAT IMPLY THAT YOU COULD USE CHILD SEATS IN THE SECOND ROW? IF YOU TRULY CANNOT INSTALL CHILD SEATS IN THE 2ND ROW OF THE 2000 MPVS, THEN AN ENTIRE YEAR'S WORTH OF MPVS WERE SOLD UNDER FALSE PRETENSES AS MOST MINIVAN OWNERS HAVE SMALL CHILDREN AND BELT THEIR CAR SEATS IN THE SECOND ROW. ALSO, THE 2000 MPV USER MANUAL ILLUSTRATES PUTTING CHILD SEATS INT HE 2ND ROW -- CONTRADICTING WHAT WE HAVE BEEN TOLD REPEATEDLY BY MAZDA. WE ARE VERY CONCERNED THAT A MAJOR VEHICLE MANUFACTURER CAN SELL MINIVANS WHICH APPARENTLY ARE NOT DESIGNED FOR SAFE USE OF CAR SEATS IN THE 2ND ROW. PROBABLY MANY UNINFORMED MPV OWNERS CURRENTLY HAVE THEIR CHILD SEATS IN THE 2ND ROW. WE HAD HOPED THAT MAZDA WOULD TAKE A PROACTIVE STANCE ON THIS ISSUE, BUT WHAT WE HAVE MOSTLY HEARD IS, "CHILD SEATS MUST BE INSTALLED IN THE 3RD ROW ONLY AND CANNOT BE INSTALLED IN THE 2ND ROW." PLEASE INVESTIGATE HOW MAZDA IS ABLE TO SELL THESE VEHICLES WITHOUT FIRST INFORMING THE CONSUMER OF THIS ISSUE, AND INVESTIGATE MAZDA'S UNWILLINGNESS TO INVESTIGATE FIXING THIS ISSUE.*AK
NHTSA ID
739793
Seat belts
Filed Nov 28, 2000
Crash reported2 injuries reported
CAR SAFETY SEAT WAS STRAPPED IN MIDDLE ROW ON PASSENGER'S SIDE SEAT. WHEN VEHICLE WAS INVOLVED IN A PASSENGER SIDE COLLISION IT CAUSED VEHICLE TO ROLL, AND SEAT BELT, THAT HELD CAR SAFETY SEAT, UNBUCKLED WHILE VEHICLE WAS ROLLING OVER.*AK THE TWO YEAR TODDLER WAS INJURED DURING THE ACCIDENT. *YH
NHTSA ID
875637
Incident
Nov 23, 2000
Seat belts
Filed May 10, 2000
SEAT BELTS LOCK UP WHEN VEHICLE IS MOVING, THEY DO NOT RELEASE. I BELIEVE DESIGN DEFECT IN THAT BELTS ARE TOO SHORT. MIDDLE SEAT MOVES FROM LEFT TO RIGHT. WHEN IN THE LEFT POSITION, IT LOCKS UP IMMEDIATELY. MANUFACTURER SAYS OPERATING NORMALLY.
NHTSA ID
722508
Incident
Jul 7, 1999
Seat belts
Filed Feb 24, 2000
THE FIXED SEAT BELT ANCHORS PREVENT SAFE INSTALLATION OF CHILD AND INFANT CAR SEATS. THE POINT WHERE THE BUCKLE ENGAGES THE ANCHOR IS TOO FAR AWAY FROM THE CAR SEAT TO PROPERLY SECURE THE CHILD SEAT. THE CHILD SEAT HAS TOO MUCH FREEDOM OF MOVEMENT AFTER THE SEAT BELT IS BUCKLED AND TIGHTENED.
NHTSA ID
719168
Seat belts
Filed Feb 17, 2000
SINCE WE PURCHASED THE VEHICLE, WE HAVE HAD A PROBLEMS KEEPING OUR 2-YEAR OLD'S CAR SEAT SECURED PROPERLY. THE SEATBELTS IN THE MIDDLE SEATS AND REAR SEAT WILL NOT TIGHTEN AND/OR LOOSEN AFTER BUCKLING, CAUSING THE CAR SEAT TO SHIFT AND MOVE EASILY. I FELT WE MUST BE DOING SOMETHING WRONG AND FINALLY HAD AN OPPORTUNITY TO RETURN IT TO THE DEALER. AFTER OVER AND HOUR AND THROUGHT THE EFFORTS OF A SERVICE ADVISOR AND A LEAD SERVICE TECHNICIAN, IT WAS DETERMINED THERE MUST BE SOME SORT OF DESIGN FLAW IN THE SEATBELT WHICH PREVENTED THE BELTS FROM LOCKING PROPERLY. THEY ALSO DID NOT FEEL THAT INSTALLING A TETHER WOULD REMEDY THE PROBLEM TO AN APPROPRIATE DEGREE OF SAFETY. THEY ALSO CALLED MAZDA HEADQUARTERS WHO INFORMED THEM THAT YES, THERE IS A DESIGN FLAW IN THE SEATBELTS BUT THEY DON'T HAVE A RESOLUTION AT THIS TIME AND THEY DON'T KNOW WHEN THEY WILL. THE SERVICE ADVISORS ONLY RECOMMENDATION TO ME IS THAT I FIND ANOTHER CAR SEAT THAT MIGHT WORK WITH THESE SEATS. UNFORTUNATELY, THERE ARE NONE. THUS, EACH TIME MY FAMILY AND I RIDE IN THE CAR, MY 2-YEAR OLD'S LIFE IS AT STAKE SINCE WE CANNOT SAFELY INSTALL A CAR SEAT WITHIN THIS VEHICLE. PLEASE PROVIDE ME ANY INFORMATION YOU CAN ON SEEKING REMEDY TO THIS PROBLEM. WE WILL ANXIOUSLY AWAIT YOUR RESPONSE. *AK
NHTSA ID
718907
Seat belts
Filed Feb 6, 2000
THIS IS OF UTMOST CONCERN FOR THE SAFETY OF CHILDREN IN CAR-SEATS OR BOOSTER SEATS. THE SEAT BELT ANCHORS FOR THE 2ND AND 3RD ROW SEATS ARE OF SOLID, INFLEXIBLE CONSTRUCTION. THIS INFLEXIBLE CONSTRUCTION COMBINED WITH THE PLACEMENT OF THE ANCHORS DOES NOT ALLOW THE SAFE INSTALLATION OF MOST INFANT CAR SEATS AND TODDLER BOOSTER SEATS. OUT OF SEVEN INFANT AND BOOSTER SEATS TRIED, ONLY ONE HAS BEEN ABLE TO BE INSTALLED SOMEWHAT CORRECTLY. THE PLACEMENT AND INFLEXIBILITY OF THE ANCHORS REQUIRES THAT THE LAP PORTION OF THE SEATBELT BE LOCATED APPROXIMATELY 7 INCHES AWAY FROM THE INTERSECTION OF THE SEAT FACE AND BACK. THIS ACUTALLY PULLS A TYPICAL CAR SEAT AWAY FROM THE SEAT BACK AND DOES NOT WORK SAFELY. *AK
NHTSA ID
718394
Incident
Dec 25, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own