2000 Mazda MPV

NHTSA 01V382000 MANUFACTURER CAMPAIGN # 0520A 12/20/2001 REMEDY AVAILABLE DX BRAKE LINES AND VALVES. AS VEHICLE IS IN OPERATION FRONT SUSPENSION SHAKES VERY BAD ABOUT 35MPH TO 50MPH DOES NOT FEEL SAFE TO DRIVE ON HWY.

NHTSA ID

11394681

Incident

Dec 20, 2001

APPROXIMATELY SIX BLOCKS FROM HIS HOME, THE OWNER OF A 2000 MAZDA MPV MINIVAN WAS IN THE LEFT TURN LANE OF A HIGHWAY WAITING TO TURN LEFT. WHILE STOPPED AND WITH NO IMPACT, THE SIDE AIRBAGS SPONTANEOUSLY DEPLOYED FROM BOTH SIDES OF THE VEHICLE STRIKING THE DRIVER. THERE WERE TWO CHILDREN SEATED IN THE REAR. AS REPRESENTED IN THE ATTACHED PHOTOGRAPHS, THERE IS NO BODY DAMAGE TO THE VEHICLE. THIS AIRBAG DEPLOYMENT CAUSED SEVERE INJURIES TO THE DRIVER AND NECESSITATED HIS TRANSPORT VIA AIR AMBULANCE TO A LEVEL ONE TRAUMA CENTER. THESE INJURIES NECESSITATED SURGERY TO REPAIR A LACERATED SPLEEN AND ULTIMATELY RESULTED IN $88,537.00 IN MEDICAL BILLS. THE CLAIM WAS PRESENTED TO MAZDA, HOWEVER NORTH CAROLINA'S STATUTE OF REPOSE WOULD HAVE LIKELY PREVENTED A SUCCESSFUL SUIT. MAZDA, HOWEVER, DID CONDITION A CONFIDENTIAL SETTLEMENT OFFER TO THE DRIVER OF THE VEHICLE ON THE DESTRUCTION OF THE VEHICLE. PLAINTIFF REQUESTED THAT PROPER NOTIFICATION BE MADE TO NHTSA AND NO REASSURANCE WAS GIVEN THAT SUCH REPORT WAS MADE. IN LIGHT OF THE INJURIES TO THE DRIVER AND THE DEMAND MADE BY MAZDA TO DESTROY THE VEHICLE, THE DRIVER, BY COUNSEL, CONSIDERS NOTIFICATION TO NHTSA APPROPRIATE. CLAIMANT WILL NOT ENGAGE IN SPOLIATION OF THE VEHICLE UNTIL NHTSA DETERMINES IF EXAMINATION OR INVESTIGATION IS NECESSARY. THE VEHICLE IS AVAILABLE FOR INSPECTION AND WILL BE UNTIL NOTIFICATION FROM NHTSA IS RECEIVED BY THE UNDERSIGNED.

NHTSA ID

10861760

Incident

May 27, 2015

Mileage

185,285 mi

EXCESSIVE FRONT BRAKE REPLACEMENT, LOSS OF BRAKING ABILITY ALMOST HIT TWO PEOPLE, DOES NOT STOP RIGHT AWAY WHEN BRAKES ARE PRESSED. TGE VEHICLE STARTED TO ROLL ON ITS OWN AND HIT MY NEIGHBORS PROPERTY AFTER VEING PARKED FOR DAYS.THESE ARE MAJOR SAFETY ISSUES THAT NEED TO BE LOOKED AT. I CAN NOT AFFORD A DIFFERENT VEHICLE RIGHT NOW SO I'M STUCK. I'M AFRAID EVERYDAY I DRIVE THE VEHICLE THAT MY KIDS AND I WILL CRASH DUE TO THESE SERIOUS ISSUES. I TOOK VEHICLE TO MECHANIC MULTIPLE TIMES AND THEY CAN NOT FIGURE OUT WHAT THE PROBLEM IS EITHER. AS I'M READING I SEE IT VERY WELL MAY BE A MANUFACTURING DEFECT WHICH THEN BECOMES A LIABILITY TO THE MANUFACTURER IF WE ARE HARMED DUE TO THESE BRAKING ISSUES.

NHTSA ID

10775431

Incident

Aug 23, 2015

Mileage

145,000 mi

I GOT INTO MY CAR AND PLACE MY SEAT BELTS ON. I SHIFTED THE CAR IN REVERSE GEAR AND STARTED REVERSING FOR 3 SECONDS AND WITHOUT ANY IMPACT OR COLLISION TO THE CAR, THE SIDE AIRBAGS DEPLOYED AND EXPLODED ON MY WHOLE LEFT CHEST WALL, ARM AND SHOULDER THROWING ME TO THE RIGHT. I WAS IN SHOCK AND DIDN'T REALIZED WHAT HAPPEN. I SOUGHT MEDICAL ATTENTION 3 TIMES AT THE HOSPITAL AND WENT TO MAKE A COMPLAINT TO THE MAZDA DEALER WHERE I PURCHASE THE CAR AT AND CHECK A CAR FAX REPORT ON THE HISTORY OF THE CAR. THERE ARE NO REPORTED ACCIDENTS ON THE CAR OR AIRBAG RECALL LETTERS SENT TO ME OR ON THE RECALL LIST. THE DEALER WOULDN'T DO ANYTHING ABOUT IT AND I WAS DISSATISFIED AND THEN I CALLED THE CORPORATE MANUFACTURERS AND THEY WOULD NOT DO ANYTHING ABOUT IT EITHER BECAUSE EVEN THOUGH IT'S A TAKATA AIRBAG THAT PARTICULAR TAKATA AIRBAG IS NOT ON THEIR RECALL LIST. *TR

NHTSA ID

10663446

Incident

Nov 24, 2014

Mileage

185,021 mi

DRIVERS SIDE SEAT AIRBAG INFLATED FOR NO REASON AT ALL. EMERGENCY CARE WAS REQUIRED. CAUSED A CRACKED RIB AND SEVERE PAN. *TR

NHTSA ID

10594424

Incident

May 27, 2014

Mileage

156,000 mi

TL* THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT AND JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT ADVISED THAT AN ALIGNMENT NEEDED TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000 AND THE CURRENT MILEAGE WAS 147,000.

NHTSA ID

10588151

Incident

Mar 10, 2014

Mileage

145,000 mi

TL* THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT ENGAGED THE EMERGENCY BRAKE AND APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHEN THE VEHICLE HAD NOT BEEN DRIVEN DAILY, THE ENGINE WOULD FAIL TO START. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

NHTSA ID

10487181

Incident

Dec 2, 2012

Mileage

165,000 mi

I WAS TRYING TO START MY "NEW" USED MAZDA MPV USING ETHER SPRAYED INTO THE AIR FILTER-BOX THROUGH A SMALL HOLE, AND MY DRIVER'S-SIDE -IMPACT AIRBAG WENT OFF WHEN I TURNED THE IGNITION KEY. I WAS PARKED IN MY DRIVEWAY AT THE TIME. I HAD BEEN TRYING TO START THE CAR FOR SEVERAL MINUTES, AND HAD SPRAYED "STARTING FLUID" INTO THE BOX ONE OTHER TIME SEVERAL MINUTES BEFORE. THIS PROCESS HAD WORKED FOR ME TWO TIMES IN THE PAST WITH NO PROBLEM. THE STARTING FLUID WAS SPRAYED THROUGH A 1/4" HOLE I HAD DRILLED ON THE UPSTREAM SIDE OF THE AIR FILTER, BECAUSE I WAS HAVING STARTING PROBLEMS AND IT IS DIFFICULT TO OPEN THE FILTER BOX IN THIS CAR. I INSPECTED THE FILTER BOX FOR SIGNS OF AN EXPLOSION INSIDE, THINKING THAT MIGHT HAVE TRIGGERED THE AIRBAG, AND IT WAS INTACT; THE RETAINING CLIPS ARE NOT DISTORTED, AND THE FILTER (BRAND NEW) WAS NOT DISPLACED OR DAMAGED IN ANY WAY. I DO NOT BELIEVE THIS HAD ANYTHING TO DO WITH THE DEPLOYMENT, BUT I MENTION IT FOR THE SAKE OF COMPLETENESS; I THINK THAT THE PARTICULAR SEQUENCE OF KEY CYCLES I USED IN TRYING TO START THE CAR SOMEHOW TRIGGERED THE AIRBAG. *TR

NHTSA ID

10448786

Incident

Feb 19, 2012

Mileage

144,000 mi

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Speedometer replacement procedure

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.