RoadVitals

1996 Mazda MPV

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Jul 1, 2005
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 19, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
4 injuries, 0 deaths reported

Overview

Our database contains 18 NHTSA owner-reported complaints for the 1996 Mazda MPV, most frequently naming the driver assistance, airbags and heating & air conditioning categories. 1 safety recall has been issued covering this model year; and 30 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance315.0%
  • Airbags315.0%
  • Heating & air conditioning210.0%
  • Engine210.0%
  • Suspension210.0%
  • Tires & wheels210.0%
  • Visibility210.0%
  • Brakes210.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:IGNITION:SWITCH

Oct 19, 2015
1,368,500 units potentially affected
The defect: Mazda North American Operations (Mazda) is recalling certain model year 1989-1998 MPV, 1990-1995 323, 1990-1998 Protege, 1992-1993 MX-3, 1993-1995 929, 1993-1997 MX-6, and 1993-1998 626 vehicles. In the affected vehicles, grease applied to the contact points inside the ignition switch may become conductive and overheat.
The risk: If the ignition switch overheats there would be an increased risk of a fire.
The remedy: Mazda will notify owners, and dealers will replace the ignition switch, free of charge. The recall began on December 17, 2015. Owners may contact Mazda Customer Experience Center at 1-800-222-5500, option#6. Mazda's number for this recall is 8715J.
Mazda North American OperationsManufacturer number 8715JView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jul 1, 2005

ON JUNE 29,2005 MY 5 MONTH OLD SON AND I WERE TRAVELING IN OUR 96' MAZDA MPV NORTH ON 291 HIGHWAY (I WAS MEETING MY HUSBAND) WHEN MY CAR BEGAN TO SHAKE. WE WERE TRAVELING APPROX. 65 MPH. AS I WAS GETTING READY TO GET OVER THE VAN JERKED HARD TO THE RIGHT CAUSING US TO VEER THROUGH BOTH LANES OF TRAFFIC. I FIGURED MY TIRE HAD BLOWN AND PULLED OVER IMMEDIATELY. IT WAS A HOT DAY APPROX. 96 DEGREES OUTSIDE AND DUE TO WHERE WE HAD TO PULL OVER I HAD TO GET MY 5 MONTH OUT OF THE CAR BECAUSE WE WERE NEAR AN ENTRANCE RAMP AND ONCOMING CARS WERE CUTTING IT CLOSE TO THE VAN AND I DIDN'T WANT TO RISK THE VAN GETTING HIT WITH MY SON INSIDE. MY BROTHER LENNY HAD JUST CALLED ON MY CELL PHONE MOMENTS BEFORE THE INCIDENT SO HE COULD COME HELP US. HE WASN'T ABLE TO ARRIVE FOR 35-45 MINUTES. THE CAR IT HAD DAMAGE TO THE PASSENGER SIDE BACK PANEL - SCRATCHES, DENTS, TEARING IN THE PANEL ITSELF, THE WHEEL WELL COVER WAS COMPLETELY MISSING, AND THE MUD GARD IN THE WHEEL WELL HAD BEEN TORN AND MANGELED. IT WAS ODD THAT THE TIRE HADN'T BLOWN - IT WAS STILL AIRED UP BUT ALL OF THE TREAD WAS OFF!!! THE TREAD COMING OFF HIT THE SIDE OF MY VAN AND DID A LOT OF DAMAGE! WHEN MY BROTHER ARRIVED HE SAW THE SITUATION AND TOLD ME TO PULL THROUGH THE MEDIAN TO AVOID BEING HIT BY ONCOMING TRAFFIC AND AT THAT TIME MY BABY WAS LOOKING A BIT SWEATYAND HOT. I PULLED MY CAR THROUGH THE MEDIAN AND ABOUT 1/4 MILE DOWN THE RAOD THE A PARKING LOT WHERE MY BROTHER CHANGED MY TIRE AND MY HUSBAND (HAD BEEN CONTACTED THROUGH MY SISTER-IN-LAW CALLING THE MCDONALDS ) SHOWED UP TO HELP TOO. MY BROTHER CHANGED MY TIRE AND ALSO FOUND TREAD JAMMED BETWEEN MY SHOCKS AND THE TIRE. UNFORTUNEATLY I HAVE FOUND THAT THE COMPANY COOPER CO THAT MAKES THESE TIRES HAVE HAD A LOT OF INJURIES AND CRASHES (EVEN DEATHS) WITH THEIR TIRES AND I HAPPEN TO HAVE 3 MORE ON MY VAN! THEY WERE COOPER TIRES FUTURA 2000 LTE P215/65R15 TOURING TIRES. THEY HAVE GOOD TREAD LEFT ON THEM BUT I AM GOING TO GET THEM ALL CHANGED.

NHTSA ID
10127256
Incident
Jun 29, 2005
Mileage
122,795 mi
Engine
Filed Sep 2, 2003
1 injury reported

OWNER OF 1996 MAZDA MPV, WHILE TRAVELING TO AMMUSEMENT PARK REQUIRING LONG LINES FOR PARKING VEHICLE GOT HOT. WHEN MOTOR WAS TURNED OFF RADIATOR PRESSURE INCREASED, THIS PRESSURE WHILE BEING RELEASED SAFELY TO THE OVERFLOW BOTTLE THROUGH THE CONNECTING HOSE THE OVERFLOW BOTTLE WAS UNABLE TO RELEASE AN EQUAL AMOUNT OF PRESSURE. THIS RESULTED IN THE OVERFLOW BOTTLE TOP EXPLODING AND SPRAYING SCALDING FLUID IN THE FACE OF A 13 YEAR OLD BOY WHO WAS STANDING NEXT TO THE OPEN HOODED COMPARTMENT. HE SUFFERED 1ST & 2ND DEGREE BURNS TO ON MORE THAN 50% OF HIS FACE AND SOME ON HIS TORSO. THIS IS THE ORGINAL FACTORY OVERFLOW BOTTLE, BY CLOSER INSPECTION IT APPEARS THAT THE INPUT TUBE AND OUTPUT VENT ARE DIFFERENT IN SIZE, THE OUTPUT PORT IS SMALLER. THIS PROVIDES FOR THE PRESSURE IN THE OVERFLOW BOTTLE TO INCREASE AND EXCEED THE SNAP-ON-CAP'S HOLDING STRENGTH. HAS THIS BEEN A PROBLEM IN THE PAST?*AK

NHTSA ID
10037073
Incident
Aug 5, 2003
Transmission
Filed Dec 28, 2000

WHILE TRAVELING 40MPH IN 4 WHEEL DRIVE UNIT LOCKED UP. DIRVER AND 5 PASSENGERS WERE PRESENT. VEHICLE STARTED TO SKID AND CAME TO A STOP. DRIVER ATTEMPTED SEVERAL TIMES TO UNLOCK UNIT, AND SUCCEEDED IN PUTTING VEHICLE BACK INTO 2 WHEEL DRIVE. NO ACCIDENT OR INJURIES OCCURRED. *AK

NHTSA ID
877172
Incident
Dec 27, 2000
Suspension
Filed Oct 17, 2000

INCIDENT OCCURRED ON THE EVENING OF SAT. OCTOBER 14TH, 2000 WHEREIN MY GIRLFRIEND (WHO IS 9 MONTHS PREGNANT) AND MYSELF WERE TRAVELING NORTHBOUND ON I-93 IN BOSTON, MA. I HEARD A LOUD CRASH-TYPE SOUND AND MY VEHICLE BEGAN TO SWERVE UNCONTROLLABLY TO THE RIGHT. MY VEHICLE THEN PRODUCED A LOUD THUD AND THE RIGHT FRONT PASSENGER SIDE OF THE VEHICLE DROPPED DRAMATICALLY. I PROCEEDED TO THE NEAREST SAFE LOCATION WHICH WAS JUST OFF THE HIGHWAY AT THE SOUTH BAY SHOPPING PLAZA (IN FRONT OF THE KMART STORE). IN THE PARKING LOT I NOTICED THAT MY RIM WAS COMPLETELY DAMAGED AND MY TIRE WAS NOT ON THE VEHICLE. I CHANGED MY TIRE WITH A SPARE AND PROCEEDED TO DRIVE WHEN I NOTICED THAT MY AXLE AND ALIGNMENT WAS ALSO SEVERELY DAMAGED. I RETURNED TO THE HIGHWAY AND LOCATED MY BLOWN OUT TIRED AND SAW THAT THE TIRE WAS SHREDDED SEVERELY TOO (THE LOCATION ON THE HIGHWAY WAS CLEAN AND PAVED). ON TUESDAY MORNING I THEN PROCEEDED TO THE FIRESTONE DEALERSHIP IN BOSTON WHERE I WAS REFUSED SERVICE BY THE MANAGER...STATING THAT THE TIRE WAS NOT ON THEIR RECALL LIST. I THEN CONTACTED CONSUMER AFFAIRS OF FIRESTONE AND WAS GIVEN THE RUN-A-ROUND FOR APPROXIMATELY 3 1/2 HOURS. AS OF TODAY TUESDAY, OCTOBER 17TH, 2000, I AM STILL WITHOUT A VEHICLE WHICH IS A PRIORITY AS MY GIRLFRIEND IS READY TO DELIVER OUR CHILD ANY DAY NOW. I AM ALSO IN RISK OF MY FAMILY'S AND MY LIFE AND LIVILHOOD BY NOT HAVING A SAFE VEHICLE TO DRIVE. I WOULD APPRECIATE IMMEDIATE ATTENDANCE TO MY VEHICLE AS SOON AS POSSIBLE.*AK (DOT NUMBER: HYM3 TIRESIZE: P215/70R15)

NHTSA ID
734543
Incident
Oct 14, 2000
Engine
Filed Jul 23, 2000

RUST CAUSED COMPLETE REPLACEMENT OF EXHAUST SYTEM AFTER 22,400 MILES (3 YEARS). BOTH DEALERSHIP WHERE PURCHASED AND COLE MUFFLER (SPECIALIST) STATE THAT MUFFLER AND EXHAUST PIPES SHOULD NOT RUST OR DETERIORATE IN THIS TIME FRAME. AFTER MUFFLER SEPARATED FROM EXHAUST PIPE, IT REMAINED ATTACHED TO UNDERCARRIAGE OF MPV MINIVAN, AND CREATED A HAZARD BY CONTACTING THE TIRE AND BRAKLE CABLES WHILE THE CAR WAS BEING OPERATED.

NHTSA ID
725856
Incident
Apr 1, 2000
Airbags
Filed Aug 10, 1999
Crash reported2 injuries reported

NO DEPLOYMENT OF NEITHER PASSENGER NOR DRIVER'S AIRBAG RESULTED IN IJURY WHEN VEHICLE COLLIDED WITH ANOTHER. NLM

NHTSA ID
547858
Incident
Jul 15, 1999
AirbagsDriver assistance
Filed Jul 21, 1999

VEHICLE EXPERIENCED SUDDEN ACCELERATION CAUSING COLLISION INSIDE GARAGE, NO DEPLOYMENT OF AIR BAG DURING FRONT END COLLISION. MJS

NHTSA ID
547457
Driver assistancePowertrain (other)
Filed Nov 6, 1998

AT LOW SPEEDS DRIVETRAIN BINDS UP. MAKES POPPING NOISES. VIBRATIONS OCCURS IN ACCELERATOR. DEALER FOUND NO PROBLEM WITH DRIVE TRAIN.*AK

NHTSA ID
830317
Incident
Oct 18, 1998

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

09-003-20-3671

ELECTRICAL SYSTEM; EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement.  Mazda vehicles are manufactured with tamper-proof speedometers.  When a speedometer is replaced, the new speedometer will read zero (0) miles.  This procedure is extremely important to accurately represent actual vehicle mileage.  Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore.  In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-009-19-3566

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-034-18-3430a

EQUIPMENT; VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-034-18-3430

VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-035-17-3080

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

0900716

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mazda MPV by model year
YearComplaintsRecallsInvestigationsIssue Index
2006122155.6
2005363358.8
2004715353.8
20031134054.5
20021244052.6
2001703053.4
20001495054.3
1999200
1998191051.3
1997221053.5
1996Viewing181044.4
1995191041.7
1994361051.8
1993511151.4
1992601252.6
1991663661.1
1990473467.7
1989225262.4
1988002
1987001
1986001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.