RoadVitals

1996 Cadillac Fleetwood

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Apr 13, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 10, 1996
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
5 injuries, 0 deaths reported

Overview

Our database contains 17 NHTSA owner-reported complaints for the 1996 Cadillac Fleetwood, most frequently naming the brakes, steering and driver assistance categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 34 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes413.8%
  • Steering310.3%
  • Driver assistance26.9%
  • Visibility26.9%
  • Body & structure26.9%
  • Interior & seats26.9%
  • Seat belts26.9%
  • Transmission26.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

WHEELS:LUGS/NUTS/BOLTS/STUDS

Dec 10, 1996
21,582 units potentially affected
The defect: THE WHEEL LUG NUTS WERE NOT TIGHTENED TO THE PROPER SPECIFICATION DURING ASSEMBLY.
The risk: THIS CONDITION COULD RESULT IN A FRACTURE OF THE WHEEL STUDS CAUSING THE WHEEL TO SEPARATE FROM THE VEHICLE.
The remedy: DEALERS WILL TIGHTEN THE VEHICLE'S WHEEL LUG NUTS TO THE PROPER SPECIFICATION.
GENERAL MOTORS CORP.View on NHTSA.gov

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Jan 30, 1996
102,403 units potentially affected
The defect: DEFECTIVE LOWER CONTROL ARM BALL JOINT ATTACHMENT NUTS WERE NOT PROPERLY TORQUED AND CAN LOOSEN.
The risk: THE LOWER CONTROL ARM BALL JOINT CAN LOOSEN, FATIGUE, AND SEPARATE FROM THE FRONT SUSPENSION KNUCKLE RESULTING IN A LOSS OF VEHICLE CONTROL.
The remedy: DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM BALL JOINT ATTACHMENT NUTS FOR PROPER TORQUE. IF THE BALL JOINT HAS LOOSENED, BOTH THE BALL JOINT AND THE KNUCKLE WILL BE REPLACED.
GENERAL MOTORS CORP.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA96007ClosedEngineering Analysis

REAR WHEEL SEPARATION

Opened May 31, 1996
Closed Dec 24, 1996

GM NOTIFIED ODI THAT THEY ARE CONDUCTING A RECALL TO RETORQUE THE WHEEL LUG NUTS ON VEHICLES BUILT BETWEEN AUGUST AND SEPTEMBER OF 1995.IT IS ANTICIPATED THAT MOST VEHICLES WILL REQUIRE THE WHEEL LUG NUTS TO BE RETORQUED TO 135 N.M(100 LB. FT.).CUSTOMERS WHO HAVE HAD ALL FOUR OF THEIR TIRES AND WHEELS ROTATED SHOULD HAVE PROPERLY TORQUED LUG NUTS.HOWEVER, GM IS OFFERING CUSTOMERS WHO HAVE HAD THEIR TIRES AND WHEELS ROTATED THE OPTION OF RETURNING TO THEIR DEALER FOR THIS REPAIR OR COMPLETING AND RETURNING AN OWNER REPLY CARD INCLUDED WITH THEIR RECALL NOTICE.THIS ENGINEERING ANALYSIS IS CLOSED.

SUSPENSION

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Apr 13, 2018

CAR HAD A FLAT TIRE ON THE HIGHWAY - LEFT REAR. HAD JACKED IT UP, AND CHANGED TIRE. WAS LETTING JACK DOWN WHEN IT COLLAPSED. SCISSORS TYPE JACK. ONE OF THE CAPTIVE NUTS THAT THE MAIN BOLT RUNS THROUGH TO RAISE THE JACK ASSEMBLY FAILED, DROPPING THE CAR UNEXPECTEDLY. LUCKILY, THE TIRE HAD BEEN CHANGED, AND NO ONE WAS HURT WHEN THE CAR DROPPED. I HAVE HAD A SIMILAR FAILURE ON MY 1993 CADILLAC FLEETWOOD, AND WONDER IF THIS IS NOT COMMON TO ALL OF THE GM CARS USING THIS JACK.

NHTSA ID
11084953
Incident
Dec 26, 2017
Mileage
140,000 mi
Driver assistance
Filed Mar 12, 2010

TL*THE CONTACT OWNS A 1996 CADILLAC FLEETWOOD. WHILE DRIVING 65 MPH, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. IN ORDER TO STOP THE ACCELERATION, THE CONTACT PLACED THE VEHICLE INTO NEUTRAL GEAR. THE DEALER COULD NOT DUPLICATE THE FAILURE. THERE WERE NO PRIOR WARNINGS AND THE CURRENT AND FAILURE MILEAGES WERE 109,000.

NHTSA ID
10319251
Incident
Jun 11, 2009
Mileage
109,000 mi
Steering
Filed Jan 30, 2004

STEERING WHEEL LOCKED UP. CONSUMER DOWN SHIFTED, AND WAS ABLE TO PULL OFF THE ROAD. CONSUMER HAD VEHICLE TOWED TO DEALERSHIP.*AK

NHTSA ID
10057156
Incident
Jan 25, 2004
Fuel system
Filed Mar 27, 2003

THE FUEL PUMP CONTAINED A SHORTAGE, WHICH CAUSED A SPARK. *JB

NHTSA ID
10014587
Steering
Filed Mar 18, 2003

THE STEERING WHEEL LOCKED UP WHILE IT WAS BEING TURNED. THIS WAS AN INTERMITTENT PROBLEM. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. *NLM

NHTSA ID
10012010
Incident
Mar 16, 2003
Mileage
50,000 mi
Body & structureBrakesEngine+3 more
Filed Dec 7, 2001

POWER STEERING GOES OUT TEMPORARILY WITHOUT PRIOR WARNING, THEN IT RELEASES BY ITSELF, DEALERSHIPOP IS AWARE OF PROBLEM, MECHANIC REPLACED STEERING WHEEL POSITION SENSOR. *AK CONSUMER ALSO STATED THERE IS A NOISE IN FRONT SUSPENSION WHEN BACKING OUT OF A PARKING SPACE, THE REMOTE WAS INOPERABLE, KEYLESS ENTRY PAD WILLNOT OPEN DOOR UNLESS STANDING RIGHT NEXT TO IT, R/R DOOR IS HARD TO CLOSE WHEN ALL OTHER DOORS ARE CLOSED, BRAKES FEEL LIKE THEY ARE DRAGGING, DEALER ADJUSTED REAR BRAKES, CONSUMER STATED VEHICLE HESITATES AT TIMES, DEALER REPLACED THE EGR VALVE, ALSO PASSENGER SIDE HAED REST WILL NOT STAY UP.*SLC

NHTSA ID
899980
Incident
Nov 1, 1996
Driver assistance
Filed Jul 12, 2000

INTERMITTENTLY WHEN PRESSING DOWN ON THE ACCELERATOR PEDAL VEHICLE JUST STALLED. WHEN PRESSING DOWN A LITTLE HARDER VEHICLE TOOK OFF. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP 3 OR 4 TIMES FOR THIS PROBLEM. DEALERSHIP HAS NOT BEEN ABLE TO CORRECT THIS PROBLEM YET. *AK *ML

NHTSA ID
865279
Incident
Jan 1, 2000
Airbags
Filed Apr 13, 1999
Crash reported3 injuries reported

AIR BAG WORKED AS INTENDED BUT CONSUMER CONCERNED ABOUT THE CONTENTS OF THE AIRBAG WHICH MADE IT HARD TO BREATH AFTER ACCIDENT.

NHTSA ID
544932

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP4723F

FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP4723D

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

19NA273

ELECTRICAL SYSTEM; EQUIPMENT

This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.

PIC4696E

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.  E version update is to add administrative details.

17NA073

EQUIPMENT

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

PIC4696D

EQUIPMENT

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Fleetwood by model year
YearComplaintsRecallsInvestigationsIssue Index
1998400
1996Viewing172152.5
1995185156.6
1994165061.0
1993323055.4
1992821
1991143257.7
1990212158.3
1989152040.3
1988332
1987742
1986754
1985634
1984123
1983123
1982011
1981100
1979010
1978120
1977010
1972110
1971010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.