Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2003 Mazda MPV submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT THE TRUNK LATCH FRACTURED, CAUSING THE HOOD TO STRIKE HER ON THE HEAD. THE CONTACT RECEIVED A MINOR CONCUSSION. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 72,000.
ONE TAILGATE STRUT BOLT ON MY MAZDA MPV FAILED WHILE I WAS OPENING THE TAILGATE CAUSING THE TAILGATE TO FALL UNEXPECTEDLY. I WAS LUCKY THAT I WASN'T HURT. *TR
TL*THE CONTACT OWNS 2003 MAZDA MPV. THE CONTACT STATED THAT THE VEHICLE HAD A FLAT TIRE AND WHEN THE TOWING COMPANY ATTEMPTED TO REMOVE THE SPARE TIRE THE TECHNICIANS HAD A DIFFICULT TIME REMOVING THE TIRE FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE LIFT FOR THE SPARE TIRE NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 03/16/11 *BF UPDATED 05/23/11
IN MARCH 2005, I NOTICED THAT THE REAR BUMPER HAD CRACKS IN IT APPROXIMATELY 6 - 8 INCHES IN LENGTH ON BOTH SIDES, DIRECTLY IN LINE WITH THE TIRES. THE CRACKS WERE NOT PUSHED IN AS WOULD BE INDICATIVE OF AN IMPACT BUT THE TOP OF THEM CAME OUT OVER THE BOTTOM OF THE CRACK. WHEN I TOOK IT TO MAINLINE MAZDA IN SASKATOON, THEY TOLD ME THAT THE CAUSE WAS ROCKS ON GRAVEL ROADS POUNDING THE INSIDE OF THE BUMPER. THEY SAID THAT THERE WAS AN OPEN AREA ON INSIDE OF BUMPER WHICH ALLOWED THE ROCKS TO GET IN. THEY SAID THAT SOME VEHICLES THEY HAD PUT A PIECE OF FOAM INSIDE TO PROTECT THE BUMPER. THEY WOULD NOT FIX UNDER WARRANTY AS THEY SAID WHEN YOU GET ROCK CHIPS ON YOUR WINDSHIELD, THAT'S NOT COVERED UNDER WARRANTY. MY COMPLAINT IS THAT THIS IS A DESIGN FLAW AND SHOULD BE COVERED UNDER WARRANTY. I TOLD THE SERVICE MAN THAT THE MPV SHOULD COME WITH A WARNING - VAN NOT SUITABLE FOR GRAVEL ROAD DRIVING. WE LIVE ON A FARM AND CAN NOT GET AWAY FROM DRIVING ON GRAVEL. *AK
FOR OVER 6 MONTHS, MY 2003 MAZDA MPV'S DRIVER'S SIDE BACK SEAT PASSENGER DOOR HAS BEEN OPENING SPONTANEOUSLY AND HAS NOT BEEN CLOSING CORRECTLY. IT HAS BEEN BROUGHT BACK TO BE REPAIRED TWICE, AND THE SAME PROBLEM PERSISTS. THE DEALERSHIP HAS REPLACED THE LOCKING MECHANISM, BUT THAT HAS NOT CORRECTED IT. WITH CHILDREN IN THE BACKSEAT, THIS POSSES A GREAT DANGER AS IT HAPPENS NEARLY EVERY TIME THAT DOOR IS OPENED.*AK
CONSUMER'S VEHICLE WASI NVOLVED IN A COLLISION, AND THE DEALER REPAIRED THE DOOR, BUT DAMAGED THE SIDE BODY MOLDING. SERVICE MANAGER REFUSED TO REPAIR WHAT WAS DAMAGED, AND ASKED CONSUMER NOT TO RETURN. ALSO, VEHICLE WAS IN FOR A TIRE ROTATION. CONSUMER WANTED TO KNOW HOW THEY GAINED ACCESS TO THE INTERIOR OF THE VEHICLE WITHOUT HAVING THE KEYS. CONSUMER WAS VERY ANGRY BECAUSE IT WAS A FORMER EMPLOYEE WHO DID THIS. THE SERVICE MANAGER DENIED THE INCIDENT, AND ASKED CONSUMER AGAIN NOT TO RETURN TO THIS DEALERSHIP. *AK
AIR QUALITY INSIDE VEHICLE IS TOXIC.*MR 2003 MAZDA MPV AIR QUALITY INSIDE OF VEHICLE IS TOXIC.*MR
MAZDA MPV 2003 PURCHASED IN FEB 03. SINCE THEN, HAVE HAD SEVERAL PROBLEMS WITH PASSENGER POWER SLIDING DOOR NOT OPERATING PROPERLY. IT HAS BEEN TO THE DEALERSHIP 4 TIMES FOR REPAIR. EACH TIME, DEALER CLAIMS IT'S "FIXED." SYMPTOMS INCLUDE: DOOR WILL NOT SHUT PROPERLY, WILL NOT OPEN AT ALL OR DOES NOT CLOSE FLUSH WITH VAN. INITIATED STEPS TO CLAIM VA LEMON LAW ON NOV 21, 2003. *LA
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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