Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest May 4, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 113 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2003 Mazda MPV submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistanceElectricalEngine
Filed May 4, 2014
EVERY TIME THIS MAZDA MPV GETS A LITTLE WET IT WILL NOT GO OVER 40 MPH. I HAVE CONTACTED THE DEALERSHIP WITH NO RETURN PHONE CALL OR EMAIL. THE COILS ALLOW MOISTURE TO GET IN WHICH WILL CAUSE THE VEHICLE TO THINK IT IS OVERHEATING AND WILL NOT GO NO MATTER WHAT YOU DO. I WAS ON THE HIGHWAY WHEN THIS HAPPENED IN JACKSONVILLE DURING RUSH HOUR AND BEING STUCK IN THE MIDDLE OF NO WHERE BECAUSE OF A FAULTY COIL THAT THE DEALERSHIP DOES NOT WANT TO TAKE RESPONSIBILITY FOR, IS BEYOND FRUSTRATING. I HAVE KIDS THAT HAVE BEEN IN THE VEHICLE OTHER TIMES WHEN THIS HAS HAPPENED AND WE HAD TO SIT IN THE VAN OR GO TO GAS STATIONS AND WAIT UNTIL IT WAS SOMEWHAT DERIVABLE AGAIN. I HAVE READ FORUM AFTER FORUM AND THERE SEEMS TO BE A LOT OF PEOPLE HAVING THIS ISSUE WITH THEIR MPV, RANGING FROM 1993-2006 MODELS. SOMETHING NEEDS TO BE DONE WITH THIS BEFORE SOMEONE GETS HURT. *TR
NHTSA ID
10586423
Incident
May 1, 2014
Mileage
146,000 mi
Driver assistance
Filed Jul 17, 2013
WE DRIVE TO LAKE TAHOE IN MY MPV VAN WITH 5 PEOPLE IN IT. THE VAN JERKED WHEN DRIVING ACCELERATING FROM 40 TO 50 MPH. WE CHANGED DRIVER ON THE WAY, AND BOTH DRIVER FELLED THE SAME THING. IT SEEMS A TRANSMISSION SHIFT SHOCK OR SHIFT FLARE. THEN WHEN "GOOGLE" THE PROBLEM ON INTERNET, I FOUND OUT THAT IT IS A VERY COMMON PROBLEM FOR MAZDA MPV 5-SPEED AUTO TRANSMISSION. MANY PEOPLE EXPERIENCED A SUDDEN FAILURE AFTER A FEW WEEKS OF THE "SHIFT FLARES". THIS CAN BE VERY DANGEROUS. MAZDA SHOULD OFFER FREE REPAIR FOR THIS COMMON FAILURE OF THEIR PRODUCT. I'M ENGINEER AND I TAKE GOOD CARE OF MY CARS AND CHANGE ALL OIL AND ATF ON SCHEDULE. MY FORD MINIVAN 96 AREOSTAR HAVE RUN MORE THAN 260 K MILE WITH ORIGINAL ENGINE AND TRANSMISSION. IT IS STILL RUNNING STRONG. *TR
NHTSA ID
10525428
Incident
Jul 5, 2013
Mileage
110,000 mi
Driver assistance
Filed Jul 5, 2011
TL* THE CONTACT OWNS A 2003 MAZDA MPV WAGON. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED UP TO 90 MPH WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY INSPECTED IT AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 110,000.
NHTSA ID
10410479
Incident
Jun 30, 2011
Mileage
110,000 mi
Driver assistance
Filed Sep 16, 2010
TL*THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED WHILE DRIVING, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE. WHEN SHE ATTEMPTED TO STOP THE VEHICLE, THE BRAKES WOULD NOT RESPOND. THE CONTACT SHIFTED INTO NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HER RESIDENCE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT A PART OF THE ACCELERATOR PEDAL HAD BEEN TIGHTENED WHICH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED AT THAT TIME. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000. THE FAILURE MILEAGE WAS 86,298. UPDATED 02/23/11 *BF UPDATED 02/28/11
NHTSA ID
10355973
Incident
May 8, 2010
Mileage
86,398 mi
Driver assistance
Filed May 8, 2006
Crash reported1 injury reported
2003 MAZDA MPV BEGAN TO RAPIDLY ACCELERATE WHILE ENTERING MY DRIVEWAY. EVEN THOUGH APPLYING BRAKES AT FULL FORCE, MY VEHICLE CRASHED INTO MY GARAGE DOOR. WHILE TRYING TO PUT GEAR SHIFT INTO NEUTRAL, I ACCIDENTALLY SHIFTED INTO REVERSE. THE VEHICLE AGAIN ACCELERATED, THE WHOLE WHILE I HAD BOTH FEET PUSHING ON THE BRAKES AS HARD AS I WAS ABLE. THE MINIVAN THEN SHOT OUT IN REVERSE AND HIT MY NEIGHBORS' CAR PARKED ON THE STREET IN FRONT OF THEIR HOUSE. *NM
NHTSA ID
10157028
Incident
May 8, 2006
Mileage
29,000 mi
Driver assistance
Filed May 9, 2005
Crash reported
DT: THE CONTACT STATES ON TWO DIFFERENT OCCASIONS HIS WIFE WAS IN A PARKING LOT AND THE VEHICLE STARTED ACCELERATING, CAUSING AN ACCIDENT BOTH TIMES. THE LAST TIME CAR WAS IN DRIVE WHILE SHE WAS PUTTING FOOT ON THE BRAKE TO PUT IT IN DRIVE SHE NEVER TOUCHED THE ACCELERATOR. THE SAME THING HAD BOTH TIMES. THE FIRST TIME SHE HIT A CAR AND A TREE AND THE SECOND TIME SHE HIT A TREE IN THE SAME PARKING LOT. THE SECOND ACCIDENT HAPPENED ON APRIL 30, 2005. *AK
NHTSA ID
10120481
Incident
Dec 18, 2004
Driver assistance
Filed Sep 2, 2004
1. USE OF CRUISE CONTROL ON WEST VIRIGINA TURNPIKE WITH MPV 2. CRUISE CONTROL FAILS TO MAINTAIN SET SPEED. SPEED WILL VARY +/- 3 MPH. IN GOING UP HILL CRUISE CONTROL OVER SPEEDS SET SPEED BY 3-4 MPH, SOMETIMES ACCELERATING AT THE INCREASED SPEED BY SEVERAL SECONDS. AT 70 MPH THIS CAUSES THE DRIVER TO HAVE TO BRAKE TO AVOID REAR ENDING THE CAR IN FRONT EVEN THOUGH THE CAR AHEAD MAY BE 8 OR MORE CAR LENGTHS AWAY. THIS IS A TOTALLY UNSAFE CONDITION. 3. DEALER WOULD DO NOTHING TO REPAIR SAYING THAT THE SPEED VARIATION WAS WITHIN MFG. LIMITS?*AK
NHTSA ID
10089028
Incident
Jul 1, 2004
Mileage
3,200 mi
AirbagsDriver assistance
Filed Jun 1, 2004
Crash reported
VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN SHIFTING FROM PARK INTO DRIVE. VEHICLE COLLIDED WITH BRICK BUILDING . AIR BAGS DID NOT DEPLOYED, ALSO HAS PROBLEM WITH THE PASSENGER DOOR LOCKING AND UNLOCKING FOR NO REASON WHILE DRIVING. *AK
NHTSA ID
10075467
Incident
Jun 1, 2004
Driver assistanceTransmission
Filed Jan 14, 2004
THROTTLE REVVED, BUT VEHICLE FAILED TO ACCELERATE WHEN THE GAS PEDAL WAS DEPRESSED. PRIOR THIS TO INCIDENT TRANSMISSION ABRUPTLY SHIFTED INTO GEAR. DEALERSHIP REFUSED TO REPAIR THE PROBLEM UNTIL THE MANUFACTURER DECIDED ON A REMEDY.*AK
NHTSA ID
10054078
Incident
Oct 14, 2003
Mileage
7,000 mi
Driver assistance
Filed Dec 29, 2003
WHILE SLOWLY ACCELERATING, THE RPM JUMPS UP ABOUT 600-800 RPM AND THE TRANSMISSION JUMPS, SOMEWHAT VIOLENTLY, INTO 3RD GEAR. IT ONLY OCCURRS FROM 2ND TO 3RD. IN DOES NOT MATTER WHAT THE WEATHER IS OR HOW LONG THE VEHICLE HAS BEEN OPERATING. IT HAPPENS ABOUT 70% OF THE TIME. WE HAVE TAKEN THE VEHICLE IN TWICE AND THE DEALER (SHERRITS SIC.) STATE THEY CAN NOT DUPLICATE THE PROBLEM AND THEY HAVE NOT FOUND ANY FAULT CODES, THEREFOR, THERE'S NOTHING THEY CAN DO. I AM TO CONTINUE TO MONITOR THE PROBLEM. OUR VAN HAS 6010 MILES ON IT.*AK
NHTSA ID
10051236
Incident
Dec 1, 2003
Mileage
2,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own