RoadVitals

2011 Mazda Tribute Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Jan 13, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 28, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2011 Mazda Tribute Hybrid, most frequently naming the airbags, driver assistance and fuel system categories. 3 safety recalls have been issued covering this model year; and 90 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags222.2%
  • Driver assistance222.2%
  • Fuel system222.2%
  • Powertrain (other)222.2%
  • Engine111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V788000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Oct 28, 2016
912 units potentially affected
The defect: Mazda North American Operations (Mazda) is recalling certain model year 2010-2011 Tribute vehicles manufactured March 3, 2009, to May 26, 2011. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Mazda will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety recall were mailed on December 23, 2016. Owners will receive a second notice when remedy parts are in stock. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0416J.
Mazda North American OperationsManufacturer number 0416JView on NHTSA.gov
15E045000

SUSPENSION:FRONT:WHEEL BEARING

Jun 3, 2015
576 units potentially affected
The defect: The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
The risk: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
The remedy: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Timken CompanyView on NHTSA.gov
14V282000

STEERING:ELECTRIC POWER ASSIST SYSTEM

May 29, 2014
33,000 units potentially affected
The defect: Mazda North American Operations (Mazda) is recalling certain model year 2008-2011 Tribute vehicles manufactured October 5, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
The risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
The remedy: Mazda will notify owners and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began in July 2014. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 7614E.
Mazda North American OperationsManufacturer number 7614EView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Jan 13, 2018

A RECALL 16V-788 WAS PUBLISHED ON OCT. 26,2016 AND HAS YET TO BE REMEDIED. THE STATUS SHOWS "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE". IT HAS BEEN OVER 14 MONTHS. THIS NEEDS TO BE COMPLETED. WE HAVEN'T BEEN NOTIFIED OF THE RECALL (THAT WE CAN REMEMBER) NOR CAN IT BE COMPLETED OVER 14 MONTHS LATER.

NHTSA ID
11062562
Incident
Oct 26, 2016
Driver assistanceEngineFuel system
Filed Jul 13, 2014

DRIVING ON HIGHWAY, ENGINE JUST FAILED TO ACCELERATE SUDDENLY AND HAD TO COAST OVER TO THE BREAKDOWN LANE. ENGINE DID NOT TURN COMPLETELY OFF AS IT CONTINUED TO HESITATE AND RPMS FLUCTUATED BETWEEN 500-1000 BUT GAS PEDAL WOULD NOT ACCELERATE CAR. IMMEDIATELY PUT HAZARD LIGHTS ON SO CARS BEHIND ME WOULD KNOW THAR I WAS NOT AT CONSTANT SPEED ANYMORE. *TR

NHTSA ID
10610223
Incident
Aug 1, 2013
Mileage
39,000 mi
Airbags
Filed Jun 19, 2014
Crash reported

HEAD-ON COLLISION WITH POWER POLE AT 55 MPH. DRIVER AIR BAG FAILED TO DEPLOY. (NO PASSENGERS ON BOARD). *TR

NHTSA ID
10604610
Incident
May 13, 2014
Mileage
26,004 mi
Powertrain (other)
Filed Sep 17, 2013

I HAVE ALWAYS HAD AN ACCELERATION ISSUE WITH THIS VEHICLE. MANY MANY TIMES, FEELS LIKE THE CAR IS JUST NOT GOING TO MOVE WHEN I TRY TO ACCELERATE. ABOUT 4 WEEKS, AGO, CAR LITERALLY JUST WOULDN'T MOVE WHEN I WAS IN TRAFFIC, THE WRENCH LIGHT CAME ON, INDICATING A TRANSMISSION ISSUE. I HAD THE VEHICLE TOWED TO THE DEALER, WHO FOUND NOTHING. 2 DAYS AGO, EXACT SAME THING HAPPENED AGAIN, IN TRAFFIC. WE HAD THE CAR AGAIN TOWED, AND THIS TIME THEY FOUND THE THROTTLE NEEDED TO BE REPLACED. I THINK IT WAS ALWAYS BAD, BUT 2011 WAS NOT A VEHICLE YEAR INCLUDED IN THE THROTTLE RECALL FOR THE MAZDA TRIBUTE. *TR

NHTSA ID
10543971
Incident
Feb 1, 2012
Mileage
10,000 mi
Powertrain (other)
Filed Aug 23, 2011

CAR BEGIN TO SHIMMY BETWEEN GEAR SHIFTS FELT LIKE TRANSMISSION WAS GOING TO FALL OUT ON THE ROAD. SLIPPED BETWEEN GEAR SHIFTS INTERMITTENTLY AFTERWORDS

NHTSA ID
10422032
Incident
May 1, 2011
Mileage
8,500 mi
Airbags
Filed Apr 11, 2011

THE AUTOMATIC PASSENGER AIRBAG SENSOR DOES NOT OPERATE PROPERLY. MY WIFE WEIGHS ABOUT 120 POUNDS AND THE LIGHT GOES ON AND OFF AT RANDOM ON THE HIGHWAY ARE JUST SITTING STILL. THE DEALER HAS ZERO SOLUTIONS AND WE ARE FOLLOWING THE INSTRUCTIONS IN THE MANUAL WHICH STATES THE WEIGHT THRESHOLD TO BE 80 LBS. IF WE'RE IN AN ACCIDENT AND HER AIRBAG DOESN'T DEPLOY THERE WILL BE A PROBLEM. VEHICLE IS AN 2011 MAZDA TRIBUTE. *TR

NHTSA ID
10395426
Incident
Mar 28, 2011
Mileage
1,400 mi
Driver assistance
Filed Mar 28, 2011

TL* THE CONTACT OWNS A 2011 MAZDA TRIBUTE. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKES, HE WOULD HAPHAZARDLY DEPRESS THE ACCELERATOR PEDAL SIMULTANEOUSLY. THE CONTACT HAD CONCERNS WITH THE DISTANCE BETWEEN THE TWO PEDALS AND STATED THAT THEY WERE ENTIRELY TOO CLOSE TOGETHER. THE VEHICLE WAS NOT INSPECTED OR REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 4,500. THE FAILURE MILEAGE WAS 5.

NHTSA ID
10393058
Incident
Dec 29, 2010
Mileage
5 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

09-038-24

ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

SA-013-19

EQUIPMENT

MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.

00-003-19-3583

ENGINE AND ENGINE COOLING; EQUIPMENT; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, GASOLINE

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

02-004-19-3574

STEERING

Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.

09-005-19-3562

EQUIPMENT

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

09-009-19-3566

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mazda Tribute Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2011Viewing730—
2010001—
2009101—
2008001—
2006500—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.