Airbags
Filed Oct 17, 2019
2011 CHEVROLET SILVERADO K2500HD LTZ. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG RECALL NOTICE #49151. CONSUMER REQUEST TO KNOW WHEN PART WILL BE MADE AVAILABLE. *AS *JS
- NHTSA ID
- 11269651
- Incident
- Jul 1, 2016
2011 Chevrolet Suburban 2500
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Oct 17, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview
Our database contains 7 NHTSA owner-reported complaints for the 2011 Chevrolet Suburban 2500, most frequently naming the airbags, body & structure and fuel system categories. 308 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2016 | 1 | 1 |
| Jun 2017 | 1 | 2 |
| Oct 2017 | 1 | 3 |
| Nov 2018 | 1 | 4 |
| Feb 2019 | 1 | 5 |
| Jun 2019 | 1 | 6 |
| Oct 2019 | 1 | 7 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags436.4%
- Body & structure218.2%
- Fuel system218.2%
- Driver assistance19.1%
- Electrical19.1%
- Visibility19.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Fuel system
Filed Jun 25, 2019
FROM 2017-PRESENT ENGINE LIGHT IS ON AND HAS CODE P0455. WHILE DRIVING DOWN THE ROAD VEHICLE DRIVES A BIT ROUGH AND ON AT LEAST 8 OCCASIONS IT HAS LOST POWER WHILE DRIVING DOWN THE ROAD. ALMOST FEELS LIKE ITS GOING TO SHUT OFF. THREE SMOKE TESTS WERE DONE, ONE AT A CHEVROLET DEALER IN 2017. SO FAR AUTO REPAIR SHOPS HAVE REPLACED 1)GAS CAP, 2) PURGE VALVE 4 TIMES, 3) FUEL SENSOR ABOVE FUEL TANK AND WE DIY REPLACED CARBON CANISTER AND VENT VALVE SOLENOID. STILL THE PROBLEM PERSISTS.
- NHTSA ID
- 11222496
- Incident
- Oct 1, 2017
- Mileage
- 145,000 mi
AirbagsBody & structureVisibility
Filed Feb 23, 2019
THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED AS THE VEHICLE IS JUST OUT OF WARRANTY.
- NHTSA ID
- 11182139
- Incident
- Aug 30, 2018
- Mileage
- 97,000 mi
Driver assistanceElectricalFuel system
Filed Nov 5, 2018
ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. CHEVY DEALER REPLACED PURGE VALVE. LIGHT CAME BACK ON. LAST MECHANIC REPLACED FUEL SENSOR. LIGHT CAME BACK ON AND THEY STATED IT NOW NEEDS A PURGE VALVE. IN ADDITION, DASH STABILITY LIGHT COMES ON BUT DOES NOT GO OF WHEN BUTTON PUSHED. DVD PLAYER ALSO SEEMS TO BE CONSTANTLY WHIRRING. HOWEVER, MAIN CONCERN IS STILL THE ENGINE LIGHT THAT NO ONE SEEMS TO KNOW HOW TO FIX AFTER I'VE SPENT OVER $1K FOR SEVERAL PURGE VALVES, SMOKE TEST AND FUEL SENSOR. THESE PROBLEMS ONGOING FOR OVER A YEAR AND NO ONE IS ABLE TO RESOLVE!
- NHTSA ID
- 11149515
- Incident
- Oct 1, 2018
- Mileage
- 120,000 mi
Airbags
Filed Oct 23, 2017
TAKATA RECALL - UNABLE TO GET REPAIRS. DEALERS HAVE NO INFORMATION.
- NHTSA ID
- 11035615
- Incident
- Oct 23, 2017
Body & structure
Filed Jun 7, 2017
THE DASHBOARD IS CRACKING AND CAN BE POTENTIALLY DANGEROUS IF THE AIRBAG DEPLOYS. IF THE AIRBAG DEPLOYS THE CRACKED DASH COULD BECOME MULTIPLE PROJECTILE MISSLES.
- NHTSA ID
- 10993842
- Incident
- Jun 1, 2015
Airbags
Filed Dec 2, 2016
THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE SOMEONE.
- NHTSA ID
- 10929528
- Incident
- Oct 19, 2015
- Mileage
- 53,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT4506J
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.