RoadVitals

2001 Chevrolet Suburban 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
34
Latest Sep 8, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
1 injuries, 0 deaths reported

Overview

Our database contains 34 NHTSA owner-reported complaints for the 2001 Chevrolet Suburban 2500, most frequently naming the engine, brakes and fuel system categories. 1 NHTSA investigation names it; and 64 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA06016ClosedEngineering Analysis

CRANK POSITION SENSOR FAILURE - STALL

Opened Sep 14, 2006
Closed Nov 9, 2007

IN A LETTER DATED NOVEMBER 7, 2007, GENERAL MOTORS (GM) REPORTED TO THE OFFICE OF DEFECTS INVESTIGATION (ODI) THAT IT WILL CONDUCT A SAFETY RECALL (07V-521) TO REPLACE THE CRANK POSITION SENSOR (CKP) IN APPROXIMATELY 12,000 MODEL YEAR (MY) 2001 CHEVROLET SILVERADO AND GMC SIERRA VEHICLES EQUIPPED WITH 8.1 LITER ENGINES MANUFACTURED ON OR BEFORE NOVEMBER 15, 2000.ACCORDING TO GM, THE CKP CAN FAIL INTERMITTENTLY OR PERMANENTLY.A PERMANENT CKP FAILURE WOULD RESULT IN AN ENGINE STALL WITHOUT RESTART.AN INTERMITTENT CKP FAILURE COULD CAUSE THE SERVICE ENGINE SOON LIGHT TO ILLUMINATE, THE VEHICLE TO RUN ROUGH OR THE ENGINE TO STALL BUT ALLOWS RESTART.AS A REMEDY, AN IMPROVED CKP WILL BE INSTALLED IN THE SUBJECT VEHICLES.THE RECALL CAMPAIGN WILL START IN DECEMBER 2007. DURING THE PRELIMINARY EVALUATION (PE06-016), AND THIS EA INVESTIGATION, GM AND ODI INDEPENDENTLY CONDUCTED DETAILED REVIEWS OF CERTAIN FIELD DATA TO UNDERSTAND THE NATURE AND RATE OF SUBJECT VEHICLE STALLING DUE TO CKP FAILURES.GM AND ODI REVIEWED GM'S WARRANTY CLAIMS FOR THE CKP WITH THE OBJECTIVE OF ASCERTAINING AN ESTIMATE OF THOSE CLAIMS REPRESENTING AN ENGINE STALL WHILE DRIVING.THE CKP WARRANTY CLAIMS WITHOUT VERBATIM TEXT WERE THE LARGEST SEGMENT OF WARRANTY CLAIMS.USING THOSE CLAIMS, GM SURVEYED VEHICLE OWNERS TO GATHER ADDITIONAL INFORMATION TO DETERMINE IF THE CLAIM WAS ASSOCIATED WITH A STALL WHILE DRIVING EVENT.BASED ON THE SURVEY, GM ESTIMATED THAT APPROXIMATELY 49% OF ALL WARRANTY REPAIRS FOR THE CKP INVOLVED A STALL WHILE DRIVING.ODI?S REVIEW OF GM'S SURVEY DATA PRODUCED A HIGHER ESTIMATE (71%) FOR STALL WHILE DRIVING.GM FURTHER ESTIMATED THE RATE OF STALL WHILE DRIVING FOR THE SUBJECT VEHICLES OVER TIME.IT ESTIMATED STALLING WHILE DRIVING RATES OF 1.6%, 4.6% AND 8.9% AT 1, 3 AND 6 YEARS IN SERVICE RESPECTIVELY.ODI'S REVIEW OF THE GM'S SURVEY DATA FINDS HIGHER ESTIMATED STALL WHILE DRIVING RATES OF 2.2%, 6.8% AND 13% AT 1, 3 AND 6 YEARS IN SERVICE RESPECTIVELY. ODI ALSO CONDUCTED A SURVEY OF VEHICLE OWNERS USING CONSUMER COMPLAINTS REPORTED TO BOTH ODI AND GM.THE OBJECTIVE WAS TO ASCERTAIN THE POTENTIAL SAFETY CONSEQUENCES OF AN ENGINE STALL DUE TO THE ALLEGED DEFECT.WITH RESPECT TO THE ABILITY TO RESTART THE VEHICLE AFTER A STALL, 11% REPORTED IMMEDIATE RESTART, 69% REPORTED DELAYED RESTART AND 20% REPORTED NO RESTART.OVER HALF NOTED AT LEAST ONE ENGINE STALL INCIDENT AT SPEEDS IN EXCESS OF 40MPH. ABOUT ONE-THIRD NOTED THE VEHICLE WAS STRANDED EITHER PARTIALLY OR FULLY IN A LANE OF TRAFFIC AFTER THE ENGINE STALL.ALL OF THE CONSUMERS SURVEYED NOTED MULTIPLE STALLING EVENTS PRIOR TO PROPER DIAGNOSIS AND REPLACEMENT OF THE CKP.BASED ON GM'S DECISION TO CONDUCT A SAFETY RECALL, THIS INVESTIGATION IS CLOSED.

ENGINE AND ENGINE COOLING:ENGINELed to recall 07V521000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Sep 8, 2017

THE PASSENGER SIDE REAR DOOR WINDOW BREAKS WHEN THE WINDOW IS DOWN FOR NO REASON. I HAVE HAD TO REPLACE IT 4 TIMES IN THE LAST 60 DAYS. THERE APPEARS TO BE NO DAMMAGE TO ANY OF THE INSIDE OF WINDOW OR THE WINDOW REGULATOR. THE VEHICLE WAS STATIONARY AND MY DAUGHTER OPENED THE DOOR AND THE WINDOW BROKE.

NHTSA ID
11022366
Incident
Sep 6, 2017
Mileage
200,000 mi
Brakes
Filed Aug 24, 2014

DRIVING APPROX 50 MPH ON 4 LANE HIGHWAY. WHEN SLOWING FOR RED LIGHT AHEAD, NOTICED BRAKE PEDAL GOING CLOSER TO FLOOR THAN NORMAL. VEHICLE WAS NOT SLOWING AS NORMAL, AND BRAKE PEDAL WAS STAYING CLOSE TO THE FLOOR. GOT STOPPED AND PULLED TO SIDE OF ROAD. CHECK OF MASTER CYLINDER REVEALED BRAKE FLUID LEVEL TO BE APPROX. HALF FULL. UPON CHECKING UNDER VEHICLE, I SAW BRAKE FLUID POURING OUT FROM THE GAS TANK SHIELD. *TR

NHTSA ID
10627901
Incident
Aug 23, 2014
Mileage
67,105 mi
Brakes
Filed May 15, 2014

COMING TO A STOP LIGHT THE BRAKE PEDAL WENT TO THE FLOOR. ONLY WAY I COULD STOP WAS BY USING THE ELECTRIC BRAKES ON MY TRAILER TO STOP THE COMBINED VEHICLE. EXAMINATION REVEALED A RUSTED BRAKE LINE COMING FROM THE BRAKE MASTER CYLINDER TO THE ABS MODULE AT THE ABS MODULE UNDER THE VEHICLE. FURTHER EXAMINATION REVEALED THAT THE 4 BRAKE LINES FROM THE ABS MODULE TO THE WHEELS WERE ALL RUSTED/PITTED AND ABOUT READY TO RUST THROUGH. *TR

NHTSA ID
10588605
Incident
Jul 22, 2013
Mileage
125,000 mi
Brakes
Filed Jun 15, 2013

REAR BRAKE LINES RUSTED AND BROKE. *TR

NHTSA ID
10519952
Incident
Jun 10, 2013
Mileage
124,600 mi
Fuel system
Filed Mar 29, 2013

I HAVE OWNED MY 2001 CHEVY SUBURBAN SINCE JANUARY OF 2008. I HAVE REPLACED THE FUEL PUMP 3 TIMES AND TODAY WILL BE MY 4TH. I HAVE SPENT THOUSANDS OF DOLLARS ON THE SAME PART OVER AND OVER. THE LAST TIME IT WAS REPLACED MY MECHANIC ADVISED US TO KEEP AT LEAST 1/4 TANK OF GAS IN THE TANK WHICH I HAVE TRIED TO DO. BUT EVEN DOING THIS THE FUEL PUMP SEEMS TO GO ABOUT EVERY 15 MONTHS, JUST OUTSIDE THE WARRANTY. ITS RIDICULOUS, THERE IS NO WAY I SHOULD BE REPLACING FUEL PUMPS AT THIS RATE. *TR

NHTSA ID
10504948
Incident
Mar 29, 2013
Mileage
190,000 mi
Brakes
Filed Mar 12, 2013

STARTED TO LEAVE DRIVEWAY AND EXPERIENCED A COMPLETE BRAKE LOSS. *TR

NHTSA ID
10502594
Incident
Feb 8, 2012
Mileage
122,000 mi
Brakes
Filed Jan 12, 2013

BRAKE PEDAL WENT TO FLOOR. WAS ABLE TO STOP WITH EMERG BRAKE. DEALER SAYS ALL BRAKE LINES ARE RUSTED OUT AND MUST BE REPLACED $2000. *TR

NHTSA ID
10492350
Incident
Jan 8, 2013
Mileage
120,000 mi
Electrical
Filed Jun 29, 2012

WIFE WAS DRIVING ON THE FREEWAY IN OUR SUBURBAN AND THE ENGINE SHUT OFF WITHOUT WARNING. SHE HAD TO COAST OVER 5 LANES OF TRAFFIC AND GET INTO THE EMERGENCY LANE. TRUCK STARTED AFTER 4 ATTEMPTS AND WORKED FINE FOR 2 MORE DAYS. IT THEN DIED 2 MORE TIMES IN ONE DAY WITHOUT WARNING. IT AGAIN STARTED FINE AFTER 4 TO 5 ATTEMPTS. THE CRANKSHAFT POSITION SENSOR IS DEFECTIVE AND THERE WAS A RECALL OF OTHER 2001 MODELS WITH THE 8.1L BUT IT DID NOT INCLUDE MY SEQUENCE. THIS PART IS FAULTY AND PUT MY WIFE'S LIFE IN DANGER. THEY SHOULD RECALL ALL 8.1L CRANKSHAFT SENSORS. THIS IS A ISSUE AND THERE ARE TONS OF THREADS ON MESSAGE BOARDS ABOUT THIS ISSUE. *TR

NHTSA ID
10463563
Incident
Jun 28, 2012
Mileage
65,870 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

03-06-01-023I

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Suburban 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2011700
2010510
2009100
2008702
2006200
2005600
2004200035.6
2003210028.8
2002330238.9
2001Viewing340138.0
2000700
1999120034.7
1998100
1997100
1996100
1995400
1994500

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.