RoadVitals

2000 Chevrolet Suburban 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Apr 15, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 7 NHTSA owner-reported complaints for the 2000 Chevrolet Suburban 2500, most frequently naming the brakes, fuel system and body & structure categories. 55 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes550.0%
  • Fuel system220.0%
  • Body & structure110.0%
  • Powertrain (other)110.0%
  • Steering110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesPowertrain (other)Steering
Filed Apr 15, 2015

I NOTICED MY 2000 CHEVROLET - SUBURBAN K2500 VEHICLE PULLING TO THE LEFT AT LIGHT TO MODERATE BRAKING. NOTICED OIL LIKE STAINS TO UNDER SIDE OF DRIVERS FRONT WHEEL WELL AREA. I HAD IT INSPECTED BY A CERTIFIED SERVICE STATION. DURING INSPECTION THEY FOUND A LEAK COMING FROM THE BRAKE HYDRO BOOSTER, AND POWER ASSIST HIGH PRESSURE HOSES. I WAS TOLD THAT THE HYDRO BOOSTER NEEDED REPLACING, ALONG WITH THE TWO LINES COMING FROM THE HYDRO BOOSTER, AT A COST OF $1200.00. I WAS TOLD THAT THE DRIVER COULD LOSE COMPLETE POWER ASSIST TO THE STEERING AND BRAKES, CAUSING A POTENTIALLY HAZARDOUS DRIVING CONDITION. G.M. IS RESPONSIBLE FOR MAINTAINING RELIABLE SAFETY COMPONENTS FOR ALL THEIR VEHICLES. UNDER THE NHTSA CAMPAIGN ID NUMBER: 05V005000, UNDER THE NOTES SECTION: GM CAMPAIGN NO. 05001. THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. THE COMPANY HAS INFORMED NHTSA THAT IT WILL PROVIDE THE MODIFICATIONS DESCRIBED ABOVE FREE OF CHARGE. *TR

NHTSA ID
10705945
Incident
Mar 17, 2015
Mileage
101,532 mi
Fuel system
Filed Apr 15, 2015

FUEL WAS POURING OUT FROM THE TOP PORTION OF THE FUEL TANK, ON MY YEAR 2000 CHEVROLET SUBURBAN 2500 WHERE THE LINE GOES INTO THE PUMP AT THE TANK. THERE WAS A SERIOUS POTENTIAL FIRE HAZARD FROM FUEL POURING ONTO THE EXHAUST SYSTEM WHILE DRIVING. I HAD A CERTIFIED SERVICE STATION REMOVE THE FUEL TANK, AND PERFORM A SMOKE TEST. THEY FOUND THE LEAK COMING FROM THE FUEL PUMP ASSEMBLY. REPLACED FUEL PUMP ASSEMBLY, AND FUEL FILTER AS RECOMMENDED. REINSTALLED TANK, AND ROAD TESTED FOR ANY LEAKS, NONE FOUND. TOTAL PARTS, TAX, AND LABOR CAME TO $935.05. *TR

NHTSA ID
10705924
Incident
Mar 19, 2015
Mileage
101,544 mi
Brakes
Filed Mar 1, 2015

WE BOUGHT OUR 2000 SUBURBAN IN 2002 WITH ONLY 3000 MILES .THIS WAS A SECRET SERVICE FLEET VEHICLE WITH HARDLY ANY MILES ON IT . WE HAVE HAD THIS VEHICLE TO DATE WITH ONLY 88,727MILES ON IT. LAST SUMMER AFTER PULLING OUR 31 FOOT CAMPER BACK FROM VACATION I NOTICED THAT I WAS LEAKING BRAKE FLUID IN OUR DRIVE WAY. I WAS GLAD THAT WE MADE IT HOME WITH NO INCIDENT. WE HAVE NOT USED THE TRUCK SENSE THAT TIME .I LOOKED UNDER THE TRUCK ONLY TO SEE ALL MY BRAKE LINES CORRODED AND LEAKING. THEY OFFER AFTERMARKET BRAKES IN STAINLESS STEEL LINES. WHY DON'T ALL THE AUTOMOTIVE COMPANIES PUT THE STAINLESS LINES ON THERE VEHICLES. IT CAN'T BE THAT MUCH MORE FOR PEACE OF MIND. I WOULD ALSO LIKE TO SAY I HAVE A 1996 CHEVY TAHOE THAT I BOUGHT BRAND NEW AND HAS 132000 MILES ON IT WITH BRAKE LINES THAT DON'T LEAK. I CAN TELL , AND SHOW ANYONE THAT GM USED AN INFERIOR METAL FOR BRAKE LINES AT LEAST IN MY 2000 SUBURBAN. *TR

NHTSA ID
10691324
Incident
Jul 20, 2014
Mileage
88,727 mi
Brakes
Filed Sep 2, 2012

I LEFT MY RESIDENCE TO RUN AN ERRRAND AND A DEER RAN OUT IN FRONT OF MY VEHICLE. I HIT THE BRAKE PEDAL HARD TO AVOID HITTING THE DEER AND A BRAKE LINE RUPTURED. I WAS ABLE TO SLOW DOWN AND EVENTUALLY STOP AND CAREFULLY RETURNED HOME WITH THE BRAKES BARELY WORKING. UPON INSPECTION, THE BRAKE LINES, WHICH ARE CLUSTERED TOGETHER UNDER THE DRIVERS SIDE ARE COMPLETED CORRODED. I CAN'T EVEN TELL WHICH ONE RUPTURED DUE TO ALL OF THE CORROSION. I HAVE OWNED THIS VEHICLE SINCE NEW AND TAKE GOOD CARE OF IT. THE BRAKE LINES LOOK LIKE THEY ARE 30 YEARS OLDER THAN THE REST OF MY VEHICLE. I OWN SOME OLDER VEHICLES, INCLUDING A 1961 TRUCK AND A 1953 CAR THAT HAVE ORIGINAL BRAKE LINES AND LOOK TO BE IN MUCH BETTER CONDITION THAN ON MY 2000 SUBURBAN. THIS IS THE VEHICLE THAT I DRIVE WHEN TRANSPORTING MY FAMILY AND I AM VERY UPSET REGARDING THE QUALITY AND DESIGN OF THESE IMPORTANT COMPONENTS. WE PURCHASED THIS VEHICLE NEW IN APRIL 2001. *TR

NHTSA ID
10473313
Incident
Aug 30, 2012
Mileage
100,202 mi
BrakesFuel system
Filed Jan 29, 2012

RUSTED BRAKE LINES BLOWN AND GAS LINE VERY RUSTED. *TT

NHTSA ID
10445772
Incident
Sep 14, 2011
Mileage
95,000 mi
Brakes
Filed May 31, 2010

I UNDERSTAND NHTSA IS LOOKING INTO REPORTS OF CORRODED BRAKE LINES ON YEAR 2000 CHEVROLET TRUCKS. I JUST EXPERIENCED THIS ISSUE. THIS WEEKEND I WAS PULLING MY BOAT OUT OF THE WATER, I PRESSED HARD ON THE BRAKE TO RELEASE THE PARKING BRAKE AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO POWER UP THE RAMP WITHOUT DIFFICULTY BUT WHEN ATTEMPTING TO STOP THERE WAS PRACTICALLY NO BRAKE PRESSURE AT ALL. THERE WERE NO WARNING LIGHTS. WHEN THE TRUCK WAS SAFELY STOPPED I CHOCKED THE TRAILER AND HAD MY WIFE STEP ON THE BRAKE, AND OBSERVED FLUID LEAKING OUT OF A FAILED LINE NEAR THE LEFT REAR AXLE. I HAD TO GET BOTH THE BOAT AND THE TRUCK TOWED AS IT WAS OBVIOUSLY UNSAFE TO DRIVE. THE TRUCK IS NOW AT THE DEALER FOR SERVICE. AT A SERVICE APPOINTMENT A FEW WEEKS AGO THEY HAVE ALSO WARNED OF CORROSION ON THE FUEL LINE RUNNING FROM THE TANK TO THE FUEL FILTER. THE TRUCK HAS ONLY 45,000 MILES AS I MOSTLY USE IT FOR TOWING. *TR

NHTSA ID
10333912
Incident
May 28, 2010
Mileage
45,000 mi
Body & structure
Filed Aug 23, 2007

FRAME FAILED IN REAR OF TRUCK. FAILURE WAS DISCOVERED AT LOW SPEED BEFORE IT WAS CATASTROPHIC. FAILURE AT HIGH SPEED WOULD HAVE BEEN. TRUCK WAS PULLING TRAILER. NEW QUARTER-FRAME IS NOW BEING INSTALLED. *TR

NHTSA ID
10200535
Incident
Aug 20, 2007
Mileage
86,600 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Suburban 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2011700
2010510
2009100
2008702
2006200
2005600
2004200035.6
2003210028.8
2002330238.9
2001340138.0
2000Viewing700
1999120034.7
1998100
1997100
1996100
1995400
1994500

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.