RoadVitals

2000 Ford E Series Super Duty

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Mar 2, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2000 Ford E Series Super Duty, most frequently naming the tires & wheels, other / unspecified and suspension categories. 1 NHTSA investigation names it; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels571.4%
  • Other / unspecified114.3%
  • Suspension114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP05005ClosedDefect Petition

SPARK PLUG EJECTION FROM CYLINDER HEAD

Opened Sep 22, 2005
Closed Jan 4, 2006

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.

ENGINE AND ENGINE COOLING:ENGINE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Mar 2, 2007

AFTER BRINGING THE VEHICLE TO A STOP, I WAS UNABLE TO MOVE FORWARD. ON INSPECTING THE REAR OF THE VEHICLE, I DISCOVERED THAT ALL 8 BOLTS HOLDING THE DUAL WHEELS TO THE AXLE HAD SHEARED OFF. (FORTUNATELY THE WHEELS REMAINED ON THE AXLE.) IN RETROSPECT, I HAD NOTICED A SLIGHT "CLUNK" WHEN MOVING FORWARD FROM A STOP. (THERE WERE ICING CONDITIONS AT THE TIME, AND I THOUGHT IT MIGHT BE THE SOUND OF SUSPENSION COMPONENTS BREAKING FREE OF ICE.) WHILE RIDING WITH THE TOW TRUCK DRIVER, I ASKED HIM IF HE HAD EVER SEEN THIS TYPE OF INCIDENT BEFORE, AND HE HAD, ESPECIALLY WITH DUAL-WHEEL-EQUIPPED FORDS. THIS WAS THE SECOND INCIDENT IN 2 YEARS WHERE I HAD BEEN DRIVING A VEHICLE OF THIS TYPE AND LOST A WHEEL. IN THE FIRST INCIDENT, 4 OF THE 8 STUDS SHEARED OFF AND THE LUG NUTS HAD COME OFF THE OTHER 4; THE OUTER OF THE 2 WHEELS CAME OFF. (I WAS ABLE TO PULL TO A STOP WHILE THE INNER WHEEL WAS STILL ON THE VEHICLE.) IN BOTH OF THESE CASES, THE VEHICLE WAS A FORD VAN COMPLETED BY A 3D-PARTY MANUFACTURER, AND IN BOTH CASES IT WAS THE RIGHT-HAND WHEEL THAT FAILED. I HAVE LEARNED FROM SEVERAL SOURCES THAT SOME VEHICLES HAVE BEEN DESIGNED WITH LEFT-HANDED THREADS ON THE LEFT-SIDE WHEELS, TO AVOID A LOOSENING PROBLEM. (NEITHER FORD HAD LEFT-HAND THREADS ON ANY WHEELS.) I AM CURIOUS TO KNOW HOW OFTEN SUCH INCIDENTS HAVE HAPPENED, AND IF ANY RECENT RESEARCH HAS BEEN DONE ON THE ADVISABILITY OF LEFT-HANDED THREADS TO AVOID THIS PROBLEM. *JB

NHTSA ID
10184072
Incident
Feb 26, 2007
Mileage
124,700 mi
Tires & wheels
Filed Jul 6, 2004

2000 MOTOR HOME,23650MI,AIR PRESS. CORRECT,OA TEMP 73F.12PM RIGHT REAR INSIDE FIRESTONE STEELTEX TIRE SHREDDED, ONE HOUR LATER,LEFT REAR INSIDE STEELTEX TIRE SHREDDED. ALL TIRES INSPECTED AT THAT TIME SHOWED RIGHT FRONT STEELTEX WAS READY TO LOOSE IT'S TREAD. *NM

NHTSA ID
10080428
Incident
Jun 20, 2004
Mileage
23,650 mi
Tires & wheels
Filed May 11, 2004

WHILE DRIVING 50 MPH CONSUMER HEARD A LOUD NOISE. CONSUMER PULLED VEHICLE OVER AND INSPECTED IT . RIGHT OUTSIDE DUAL TIRE TOP LAYER SEPARATED, DAMAGING REAR OF VEHICLE. FIRESTONE, STEELTEX R4S, LT225/75R16. *AK THE CAUSE OF DAMAGE WAS WEARING DOWN OF THE THREAD OR SHOULDER AREA EXPOSING THE STEEL BELTS TO MOISTURE AND CONTAMINATION. THE CONTAMINATION CAUSED THE BREAK DOWN IN THE RUBBER TO STEEL ADHESION AND ALLOWED CENTRIFUGAL FORCE TO TEAR THE THREAD PACKAGE AWAY FROM THE BODY PLY OF THE TIRE. *LA

NHTSA ID
10063369
Mileage
25,243 mi
Tires & wheels
Filed Jul 25, 2003

TIRE CATASTROPHIC FAILURE. RIGHT REAR OUTER DUAL TIRES WERE CHECKED TO HAVE 80 PSIG COLD 3 HOURS EARLIER.*AK

NHTSA ID
10029156
Incident
Jul 19, 2003
Mileage
27,375 mi
Tires & wheels
Filed Jun 27, 2003

TIRE TREAD SEPARATION OCCURRED ON 2000 DUTCHMEN RV. *MR ON TWO SEPARATE OCCASIONS, FIRESTONE STEELTEX RADIAL TIRES BLEW OUT. ONE AT 16,000 MILES AND THE SECOND (SPARE TIRE) AT 19,000 MILES WHICH CAUSED DAMAGE TO THE MOTORHOME. FURTHER INSPECTION REVEALED THE TWO OTHER TIRES WERE ABOUT TO BLOW. (DUTCHMEN CLASS C MOTORHOME ON A FORD CHASSIS) *TT *JB

NHTSA ID
10025094
Incident
Aug 14, 2002
Mileage
16,000 mi
Suspension
Filed Jun 20, 2002

SOME HISTORY OF THE PROBLEM WE'RE HAVING...ON MARCH 24,2002 WHEN WE WERE RESPONDING TO AN EMERGENCY CALL WE DROVE OVER A SMALL WATER WAY IN THE STREET OF OUR TOWN. A LOUD NOISE WAS HEARD AND THE AMBULANCE LEANED TO THE RIGHT SIDE. AT THIS POINT TWO OF THE U POINTS ON THE RIGHT SIDE OF OUR AMBULANCE FAILED CAUSING A TIRE TO BLOW OUT AND MADE A HOLE IN THE BOTTOM OF THE AMBULANCE. NEEDLESS TO SAY OUR AMBULANCE WASN'T IN RUNNING CONDITION. I CALLED THE DEALER THEY TOLD ME WHERE TO TAKE IT AND HOW TO HAVE IT TRANSPORTED. NOW OUR AMBULANCE IS A 2000 FORD TRUCK. WHEN WE ORDERED THE AMBULANCE WE ADDED ON A VELVET RIDE SUSPENSION FOR ADDED COMFORT FOR OUR PATIENTS WE TRANSPORT. REMEMBER WE LIVE IN MINNESOTA WHERE THE ROADS ARE VERY ROUGH FOR A GREATER PART OF A YEAR. THE ADDED COAT OF THIS WAS $3800., BUT WE FELT IT WAS WORTH IT. HERE IS WHERE THE PROBLEM BEGINS. BF GOODRICH ADDED THE SUSPENSION, SINCE THEN SOLD IT TO A LORD COMPANY. THESE PEOPLE DON'T CARE ABOUT THE PROBLEMS. AS A MATTER OF FACT, ONE TIME WHEN I WAS ON THE PHONE WITH A MIKE FOSTER, HE WAS WHISTLING. ANYWAY THE FORD DEALERSHIP TOLD US THE U BOLTS WERE MADE OF POOR GRADE STEEL WHICH CAUSED THEM TO BREAK. I SINCE THEN RECEIVED A PHONE CALL FROM THE DEALER IN OHIO WITH MANY PROBLEMS. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**763294

NHTSA ID
10006977
Incident
Mar 24, 2002
Mileage
18,380 mi
Tires & wheels
Filed Jun 3, 2002

ORIGINAL TIRES ON A FORD, FUN MOVER, E450, 2000 DUALLY, STEELTEX LT22575R16, DOTVD1L1XD319/329. INSIDE PASSENGER REAR TIRE EXPLODED, AND TREAD CAME COMPLETELY OFF, CONSUMER PUT ON SPARE. 150 MILES LATER, DRIVER'S SIDE INSIDE TIRE EXPLODED, EXACT SAME WAY AS REAR PASSENGER SIDE TIRE. AK *TT

NHTSA ID
8010879
Incident
May 24, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 51536

STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

13742

VEHICLE SPEED CONTROL

SOME VEHICLES MAY EQUIPPED WITH 7.3L DIESEL ENGINE, OPERATING IN COLD CONDITIONS MAY EXHIBIT A GRADUAL LOSS OF POWER AT CRUISE. *MJS

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford E Series Super Duty by model year
YearComplaintsRecallsInvestigationsIssue Index
2001301
2000Viewing701
1999301

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.