RoadVitals

2000 Gem E825

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Mar 8, 2002
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 7, 2001
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2000 Gem E825, most frequently naming the steering, suspension and fuel system categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering654.5%
  • Suspension218.2%
  • Fuel system19.1%
  • Seat belts19.1%
  • Tires & wheels19.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
01V343000

STEERING:RACK AND PINION

Nov 7, 2001
5,300 units potentially affected
The defect: VEHICLE DESCRIPTION: 2-AND 4-PASSENGER UTILITY (SHORT AND LONG) VEHICLES. FAILURE OF THE BALL BEARING ASSEMBLIES CAN OCCUR. WHEN THE FAILURE OCCURS, THE PINION SHAFT IS UNRESTRAINED AND IS FREE TO EXTRICATE ITSELF FROM THE BEARING HOUSING.
The risk: THE DRIVER OF THE VEHICLE COULD LOSE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE ALL TAB-OVER STYLE ROLTOM BEARINGS. OWNER NOTIFICATION BEGAN JANUARY 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GEM AT 701-232-2500.
GLOBAL ELECTRIC MOTORCARS, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Mar 8, 2002

CALLED DEALER ABOUT RECALL AND GOT AN APPOINTMENT, BUT DEALER DID NOT SHOW FOR APPOINTMENT. HAD TO RESCHEDULE.*AK *YD

NHTSA ID
8005248
Steering
Filed Mar 6, 2002

RECALL 01 V 343 000/STEERING: RECALL NOTICE WAS RECEIVED, WAS INFORMED TO CALL GEM 1-888/871-4367, AND THEY WOULD CALL AND LET HIM KNOW WHERE TO TAKE VEHICLE TO GET THE REPAIRS DONE. NO CALL WAS RECEIVED AT THIS TIME. SEEKING HELP FROM NHTSA IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

NHTSA ID
8005125
Incident
Nov 15, 2001
Fuel system
Filed Feb 27, 2002

CONSUMER NOTICED A FUEL LEAKAGE ON FUEL RAIL. HAD TAKEN VEHICLE TO DEALER FOR REPAIRS. PLEASE PROVIDE MORE INFORMATION.*AK

NHTSA ID
8004709
Incident
Feb 26, 2002
Steering
Filed Feb 27, 2002

WHILE DRIVING STEERING WHEEL COULD NOT BE CONTROLED DUE TO FAILURE OF RACK AND PINION, WHICH HAD TO BE REPLACED. DEALER COULD NOT STATE WHAT WAS THE CAUSE. PLEASE PROVIDE MORE INFORMATION. *AK

NHTSA ID
8004708
Incident
May 1, 2001
Seat beltsSteeringSuspension
Filed Feb 27, 2002

FRONT SHOCK ABSORBERS HAD TO BE REPLACED DUE TO FAILURE. ALSO, CAMBER HAD TO BE ADJUSTED ONCE AGAIN. *AK FRONT END OUT OF ALIGNMENT AND ADJUSTED. REPLACED SEAT BELT. STEERING IS HARD. KING PINS ON PASSENGER SIDE SEIZED. KING PINS REPLACED. RACK AND PINION REPLACED. *TT

NHTSA ID
8004707
Incident
May 1, 2001
SteeringSuspensionTires & wheels
Filed Feb 27, 2002

WHILE CONSUMER'S WIFE WAS DRIVING SHE LOST CONTROL OF VEHICLE. CONSUMER CONTACTED DEALER AND MANUFACTURER, A REPRESENTATIVE WAS SENT OUT TO EVALUATE THE VEHICLE AND NOTICED THE TIE ROD END FELL APART. *AK A DESCRIPTION OF MORE PROBLEMS ARE AS FOLLOWED: THE RACK AND PINION FAILED, THERE WERE REPEATED FRONT END PROBLEMS (YOKE SHAFT/YOKE BOLTS HAD BROKEN), THE ALIGNMENT HAD TO BE ADJUSTED, AND THE TIRES WERE WEARING DUE TO A BROKEN NUT IN THE FRONT END/CAMBER. *JB *SCC

NHTSA ID
8004705
Incident
May 1, 2001
Steering
Filed Feb 4, 2002

CONSUMER RECEIVED NHTSA RECALL 01V34300/ MANUFACTURER'S RECALL 01V34300 NOTICE. CALLED MANUFACTURER ABOUT REPAIR AND MANUFACTURER STATED DIDN'T HAVE ANY IDEA WHEN VEHICLE COULD BE REPAIRED. DEALER WENT OUT OF BUSINESS. *AK

NHTSA ID
8003479
Incident
Jan 6, 2002

Compare model years

Complaint and recall counts across every year of this model

Gem E825 by model year
YearComplaintsRecallsInvestigationsIssue Index
2001111—
2000Viewing710—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.