RoadVitals

2000 Western Alpine Coach

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Mar 5, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Mar 21, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2000 Western Alpine Coach, most frequently naming the brakes, other / unspecified and heating & air conditioning categories. 5 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes763.6%
  • Other / unspecified218.2%
  • Heating & air conditioning19.1%
  • Driver assistance19.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 21, 2007
6,188 units potentially affected
The defect: CERTAIN MOTOR HOMES, TRUCK CAMPERS, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: WESTERN RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR WESTERN RV AT 1-866-567-4133.
WESTERN RECREATIONAL VEHICLES, INC.View on NHTSA.gov

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Jan 28, 2004
963 units potentially affected
The defect: ON CERTAIN MOTORHOMES, AN INCORRECT 250-AMP GROUND FUSE WAS USED TO PROTECT BATTERY GROUND. THE CORRECT FUSE WAS RATED FOR 300 AMPS.
The risk: THE INCORRECT FUSE COULD CAUSE SUDDEN LOSS OF ELECTRICAL POWER RESULTING IN THE VEHICLE STALLING OR INOPERABLE LIGHTS INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE 250-AMP GROUND FUSE WITH A 350-AMP CONNECTOR. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WESTERN RV AT 509-457-4133.
WESTERN RECREATIONAL VEHICLES, INC.View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Sep 9, 2002
254 units potentially affected
The defect: ON CERTAIN MOTOR HOMES (36', 38' AND 40") BUILT WITH BOSCH TWO-PISTON PIN-SLIDE BRAKE ASSEMBLIES, THE BRAKE CALIPERS CAN HANG-UP ON ANY OR ALL WHEELS.
The risk: DAMAGE TO THE BRAKE COMPONENTS CAN OCCUR RESULTING IN THE POTENTIAL LOSS OF BRAKING CAPABILITY.
The remedy: DEALERS WILL REPLACE THE ZOPS DISC BRAKE CLIPERS. THE RECALL BEGAN ON NOVEMBER 16, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WESTERN RV AT 1-509-457-4133.
WESTERN RV, INC.Manufacturer number CSAR 1055View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesOther / unspecified
Filed Mar 5, 2008

BRAKES SYSTEM FAILURE, FIRE ON RT FRONT WHEEL. *TR

NHTSA ID
10220132
Incident
Jan 5, 2001
Mileage
7,070 mi
Brakes
Filed Dec 31, 2007

TL*THE CONTACT OWNS A 2000 WESTERN ALPINE COACH. THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 02V243000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER) AND IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT THEY WOULD ONLY COVER THE CALIPERS AND THE PINS. THERE WAS SIGNIFICANT DAMAGE TO THE ZOPS DISC BRAKE CALIPERS, IN WHICH THE DEALER REFUSED TO REPAIR, EVEN THOUGH IT WAS REFERENCED IN THE RECALL AS A FREE REMEDY. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 28,200. UPDATED 01/17/08 *BF UPDATED 01/17/08 *TR

NHTSA ID
10213274
Incident
Oct 3, 2007
Mileage
28,200 mi
BrakesHeating & air conditioningDriver assistance+1 more
Filed Apr 27, 2006

2000 ALPINE ABS SENSOR FAILED 3 TIMES. *TS ***NAR*** THE MANUFACTURER ACKNOWLEDGE THERE WAS A PROBLEM WITH THE CALIPERS AND PAID FOR THE REPLACEMENTS, HOWEVER THEY REFUSED TO COVER ANY OF THE REAR ABS SENSORS. THEY ALSO PAID FOR ONE SET OF FRONT ABS SENSORS. THE CONSUMER FELT THE REPEATED FAILURES OF THE ABS SENSOR WERE DIRECTLY CAUSED BY THE PROBLEMS WITH CALIPERS. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE PREVIOUS BRAKE WORK HE HAD TO PAY FOR. THE AIR CONDITION WAS NOT COOLING PROPERLY. THE CRUISE CONTROL WOULD SHUT DOWN WHEN THE CONSUMER HIT A BUMP IN THE ROAD. THE WOOD PRODUCTS IN THE MOTORHOME WERE SHOWING SIGNS OF WARPAGE. *JB

NHTSA ID
10157349
Incident
Aug 16, 2002
Brakes
Filed Apr 28, 2005

THE DRIVER NOTICED THAT THE VEHICLE STARTED PERFORMING ERRATICALLY WHILE DECELERATING DOWN A HILL. WHEN THE BRAKES WERE APPLIED THE PEDAL WENT TO THE FLOOR. THE CONSUMER WAS ABLE TO SLOW DOWN AND PULLED OVER TO THE SHOULDER. THE CONSUMER TOOK THE VEHICLE TO THE DEALER ON RECEIPT OF RECALL NOTIFICATION. *AK THERE WERE NO BRAKES AND THE CONSUMER WOULD HAVE TO DOWN SHIFT TO 1ST GEAR AND USE THE EXHAUST BRAKES TO COAST TO STOP, THE ABS LIGHT FLASHED, FLUID WAS VISIBLE ON BOTH SIDES OF COACH BEHIND THE FRONT WHEELS, THE BRAKES WERE EXTREMELY HOT, THE ABS SENSORS MELTED AND WERE HANGING AND THE OIL RESERVOIR CAPS WERE BLOWN OUT AND ALL OF THE OIL WAS GONE. *SC

NHTSA ID
10115436
Incident
Oct 18, 2004
Mileage
32,000 mi
Brakes
Filed Mar 29, 2003

I EXPERIENCED THE LOCKUP AND OVERHEATING OF THE FRONT BRAKES ON MY 2000 ALPINE MOTOR COACH EQUIPPED WITH TWO-PISTON DISK BRAKES. *NLM

NHTSA ID
10013656
Incident
Jan 16, 2003
Mileage
42,345 mi
Brakes
Filed Apr 18, 2002

CONSUMER STATES THAT WHILE DRIVING VEHICLE THE BRAKES HAD WENT OUT AND VEHICLE WAS UNABLE TO STOP. DEALER NOTIFIED. NLM

NHTSA ID
8007980
Incident
Dec 5, 2001
Brakes
Filed May 17, 2001

WHILE APPLYING BRAKES AT 30 MPH BRAKE PEDAL WOULD GO TO FLOOR AND VEHICLE WOULD NOT STOP PROPERLY. DEALER WAS NOT NOTIFIED AT THIS TIME. PLEASE PROVIDE US WITH MORE DETAILS ON THIS MATTER . *AK

NHTSA ID
888511
Incident
May 10, 2001

Compare model years

Complaint and recall counts across every year of this model

Western Alpine Coach by model year
YearComplaintsRecallsInvestigationsIssue Index
2006610
2005163045.1
2004810
2003010
2002010
2001240
2000Viewing750
1999230
1998120

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.