RoadVitals

2002 Mci F3500

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest May 3, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2002 Mci F3500. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V191000

STEERING

May 3, 2007
163 units potentially affected
The defect: ON CERTAIN MOTOR COACHES WHERE THE STEERING ARM IDLER BRACKET MOUNTING IS ATTACHED TO THE UNDERSIDE OF THE FRAME, THE FRAME STRUCTURE CAN CRACK AND THE IDLER PLATE CAN SEPARATE.
The risk: THIS COULD LEAD TO LOSS OF STEERING CONTROL AND A CRASH WITHOUT WARNING.
The remedy: MCI WILL ADD REINFORCEMENT GUSSETS IN ORDER TO REDUCE THE STRESS WHERE CRACKING CAN OCCUR, AND WILL REPAIR THE EXISTING COMPONENTS IN THE AFFECTED UNITS AS NECESSARY, FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 7, 2007. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
MOTOR COACH INDUSTRIES, INCView on NHTSA.gov
02V175000

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Jul 12, 2002
72 units potentially affected
The defect: ON CERTAIN COACHES EQUIPPED WITH ROOF-MOUNTED THERMO KING HVAC UNITS, SOME HEATER HOSES SUPPLYING THE HVAC UNIT HAVE EXPERIENCED LEAKS THAT HAVE RELEASED ANTIFREEZE INTO THE INTERIOR CABLE OF THE COACH.
The risk: IN SOME INSTANCES THE ANTIFREEZE HAS COME IN CONTACT WITH PASSENGERS OR DRIVERS.
The remedy: DEALERS WILL INSTALL NEW HOSES, COPPER TUBING, FITTINGS, AND NON-ADJUSTABLE BY-PASS VALVES. OWNER NOTIFICATION BEGAN ON JUNE 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MCI AT 1-800-241-2947.
MOTOR COACH IND., INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-357

MOTOR COACH INDUDSTRIES: INFORMATION ON REPLACING THE COOLANT PUMP THAT MAY HAVE A PROBLEM. *RM

354

POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:MANUAL TRANSMISSION

MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mci F3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2004000—
2003010—
2002Viewing020—
2001020—
2000010—
1999010—
1998000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.