NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 1978–2026
Data refreshed
Our database holds 15 NHTSA owner-reported complaints filed against Mci vehicles. Our database also holds 103 safety recall campaigns and 13 NHTSA investigations covering at least one Mci model year.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Ordered by total owner-reported complaint volume, which is not a ranking of quality
| Model | Model years | Complaints | Recalls |
|---|---|---|---|
| J4500 | 2001–2026 | 3 | 47 |
| 102D3 | 1988–2006 | 2 | 9 |
| 102DL3 | 1988–2006 | 2 | 9 |
| D4500 | 1997–2023 | 2 | 39 |
| E4500 | 1997–2014 | 2 | 17 |
| D4500/102DL3 | 1994–2006 | 1 | 0 |
| D4505 | 2000–2022 | 1 | 42 |
| MC12 | 1991–1993 | 1 | 1 |
| Renaissance | 1998 | 1 | 1 |
| 102A3 | 1992–1998 | 0 | 3 |
| 102B3 | 1991–1998 | 0 | 3 |
| 102C3 | 1987–1993 | 0 | 3 |
| 102D3ISTV | 2000–2001 | 0 | 1 |
| 102DL3SS | 1997–2006 | 0 | 1 |
| 102DLC3 | 1992–1993 | 0 | 1 |
| 102DLH3 | 1992–1993 | 0 | 1 |
| 102DLS3 | 1998–2000 | 0 | 2 |
| 102EL3 | 1997–2013 | 0 | 4 |
| 102ELS3 | 2000–2001 | 0 | 1 |
| 96A3 | 1978–1987 | 0 | 1 |
| 96B3 | 1991–1993 | 0 | 1 |
| D | 2000–2008 | 0 | 2 |
| D Series | 1998 | 0 | 1 |
| D4000 | 1997–2021 | 0 | 30 |
| D4000ISTV | 2001–2022 | 0 | 13 |
| D4005 | 2000–2021 | 0 | 22 |
| D45 Crt Le | 2018–2025 | 0 | 9 |
| D4520 | 2020–2025 | 0 | 3 |
| D45CRT | 2025 | 0 | 1 |
| D45CRTE | 2024 | 0 | 2 |
| D45CRTELE | 2021–2024 | 0 | 3 |
| Distv | 2000–2006 | 0 | 1 |
| DL3 | 2000–2006 | 0 | 2 |
| E-Series | 1998–2012 | 0 | 1 |
| E4500C | 2001–2006 | 0 | 2 |
| F3500 | 1999–2003 | 0 | 2 |
| G4100 | 2000–2004 | 0 | 1 |
| G4500 | 2000–2004 | 0 | 9 |
| J3500 | 2018–2025 | 0 | 8 |
| J4500C | 2006–2011 | 0 | 3 |
| J4500E | 2020–2025 | 0 | 2 |
| Mc-5 | 1978–1987 | 0 | 1 |
| Mc-5A | 1978–1987 | 0 | 1 |
| Mc-7 | 1978–1987 | 0 | 1 |
| Mc-8 | 1978–1987 | 0 | 1 |
| Mc-9 | 1978–1993 | 0 | 2 |
| MC12PTV | 1995–1999 | 0 | 1 |
| Motorhome | 2006 | 0 | 1 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.
The 8 newest campaigns covering a Mci vehicle in our database
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSTRUCTURE:BODY:DOOR; VISIBILITY:GLASS, SIDE/REARMotor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYMotor Coach Industries (MCI) is recalling certain 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWAREMotor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
EQUIPMENT:OTHER:LABELSMotor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYMotor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMPMotor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
EQUIPMENT:MECHANICAL:CARRIER/RACKMotor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAILMotor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Every year with at least one publishable Mci model year
Data on this page last refreshed .