RoadVitals

Mci Recalls, Complaints & Safety Data

NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 1978–2026

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each Mci model year it names.
15
Safety recallsDistinct NHTSA recall campaigns covering at least one Mci model year. One campaign can cover several models and many model years; it is counted once here.
104
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
13
Models coveredModels with at least one model year that has enough NHTSA data to publish.
46
49 model years

Overview

Our database holds 15 NHTSA owner-reported complaints filed against Mci vehicles. Our database also holds 104 safety recall campaigns and 13 NHTSA investigations covering at least one Mci model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Mci models

Ordered by total owner-reported complaint volume, which is not a ranking of quality

Mci models with published safety data
ModelModel yearsComplaintsRecalls
J45002001–2026347
102D31991–200629
102DL31991–200629
D45001997–2023239
E45001997–2014217
D4500/102DL31994–200610
D45052000–2022142
MC121991–199311
Renaissance199811
102A31992–199803
102B31991–199803
102C31987–199303
102DL3SS1997–200601
102DLC31992–199301
102DLH31992–199301
102DLS31998–200002
102EL32000–200604
96A31978–198701
96B31991–199301
D2000–200802
D Series199801
D40001997–2021030
D4000ISTV2007–2022013
D40052000–2021022
D4020202601
D4020ISTV2024–202601
D45 Crt Le2018–2025010
D45202020–202604
D45CRT2024–202602
D45CRTE202403
D45CRTELE2021–202404
Distv2000–200601
DL32000–200602
E-Series1998–201201
E4500C2002–200602
F35001999–200302
G41002000–200401
G45002000–200409
J35002018–202508
J4500C2006–201103
J4500E2020–202502
Mc-51978–198701
Mc-5A1978–198701
Mc-71978–198701
Mc-81978–198701
Mc-91978–199302

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.

Recently issued recalls

The 8 newest campaigns covering a Mci vehicle in our database

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V6450007 Mci models

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTSMotor Coach Industries (MCI) is recalling certain 2018-2026 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

25V85300012 Mci models

STRUCTURE:BODY:DOOR; VISIBILITY:GLASS, SIDE/REARMotor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

25V6320003 Mci models

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYMotor Coach Industries (MCI) is recalling certain 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.

25V5670003 Mci models

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWAREMotor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

25V4570005 Mci models

EQUIPMENT:OTHER:LABELSMotor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

24V625000D45CRTELE

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYMotor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.

24V0730005 Mci models

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMPMotor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

23V2400003 Mci models

EQUIPMENT:MECHANICAL:CARRIER/RACKMotor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Go straight to a Mci model year

One published model year for each Mci model, ordered by owner-reported complaint volume

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Each page links the years either side of it, so every model year we publish for a model is reachable from its entry here.

Browse by model year

Every year with at least one publishable Mci model year

Data sources

Data on this page last refreshed .