NHTSA safety recall
Recall 25V457000: EQUIPMENT:OTHER:LABELS
Motor Coach Industries · Reported to NHTSA Jul 8, 2025
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
The remedy
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Motor Coach Industries
- Manufacturer's campaign number
- Not recorded
- NHTSA campaign number
- 25V457000
- Units potentially affected
- 321
- Report received
- Jul 8, 2025
- Production range
- Apr 1, 2024 – Jun 27, 2025
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- 217
Vehicles covered
6 model years across 5 models
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.