THE INSIDE REARVIEW MIRROR HAS INADEQUATELY SIZED SPRING CLIP POSTS RESULTING IN EASY BREAKAGE, WITH LEAVES THE MIRROR VERY LOOSE, DISTRACTING AND UNUSABLE IN DAILY DRIVING. THE SNAP-ON MIRROR GLASS SURROUND TRIM WITH THE AFOREMENTIONED SPRING CLIP POSTS IS MARKED WITH P/N 129 811 0635, AND WOULD HAVE A LIKELY PRICE OF AROUND $15, HOWEVER MERCEDES BENZ ONLY SUPPLIES THE MIRROR ASSY @ $942. TWO M/B DEALERS AND AN INDEPENDENT M/B GARAGE SAYS THIS MIRROR IS USED ON MANY OF THEIR PRODUCTS, AND THE CLIP BREAKAGE IS VERY COMMON. THEY ALSO INDICATED IT WAS RARE/NEVER THE CASE WHERE A CUSTOMER WOULD SPEND $1000 (INCL LABOR) TO FIX THE PROBLEM, THEREFORE THIS COULD BE A SIGNIFICANT ISSUE IN TERMS OF SAFETY AND DRIVER DISTRACTION. AT THE DIRECTION OF THE 2ND M/B DEALER, I CALLED M/B NA AND THEY BASICALLY SAID THEY HAD NO INTENTION OF MAKING THE POTENTIALLY DEFECTIVE PART AVAILABLE AS A SERVICE PART... EITHER SPEND THE $1000 OR DRIVE AN UNSAFE CAR. *TR
- NHTSA ID
- 10256981
- Incident
- Jan 30, 2009
- Mileage
- 43,134 mi