RoadVitals

2002 Mercedes-Benz 215

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 14, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Mercedes-Benz 215, most frequently naming the electrical and engine categories. 8 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Engine150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Mar 14, 2014

ELECTRONIC KEY FAILED TO TURN IN IGNITION. DEALER SERVICE MANAGER SAID IT MAY BE IGNITION SWITCH PRONE TO FAILURE. THERE IS A SERVICE BULLETIN NUMBER : PB805711 FOR THE IGNITION SYSTEM. IN THE LIGHT OF SERIOUS GM RECALL CONTROVERSY I AM CONCERNED THAT IF IGNITION FAILURE IS OCCURRING AT START TIME, IT MAY ALSO FAIL AT RUNNING SPEED CAUSING ENGINE, AIRBAGS, BRAKES AND STEERING TO STOP WORKING. GM FAILURE SEEMS TO BE MECHANICAL AND WHILE MERCEDES SEEMS TO BE ELECTRONIC, THE EFFECT COULD BE JUST AS DISASTROUS WITH RESULTING ACCIDENTS AND DEATHS. *TR

NHTSA ID
10569239
Incident
Feb 3, 2014
Mileage
85,209 mi
Engine
Filed May 31, 2013

BOTH COIL PACKS DEFECTIVE, THE GARAGE TOLD ME THAT THE ONE DISINTEGRATED, AND THE OTHER COIL PACK, I SMELLED WHAT SMELLED LIKE A FIRE DURING TEST DRIVE AFTER THE FIRST COIL PACK WAS REPLACED. THE SECOND ONE WENT BAD, THEY SAID IT WAS ARCING, AND WOULD HAVE CAUSED A FIRE. ALTHOUGH, IT WAS AT A MERCEDES DEALER IN ROCHESTER NY, THEY DIDN'T OFFER TO PAY FOR THE DEFECTIVE PART. THROUGH RESEARCH ON THE INTERNET I FIND THAT THESE COIL PACKS ARE NOTORIOUS FOR GOING BAD WITH LOW MILEAGE. ONE DISINTEGRATED AND CAUSED MISFIRE, AND THE OTHER APPARENTLY CAUSED A FIRE THAT CAUSED IT TO GO BAD. *TR

NHTSA ID
10514497
Incident
May 6, 2013
Mileage
75,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

463040

STEERING:HYDRAULIC POWER ASSIST:PUMP

FLOW NOISES FROM AREA OF POWER STEERING PUMP AND/OR FOAMING OF POWER STEERING OIL IN RESERVOIR. *TT

2005060019

ENGINE AND ENGINE COOLING:ENGINE

MODELS 215/220 WITH ENGINE 137, MODEL YEAR 2000-2002 INSPECT, IF NECESSARY REPLACE CYLINDER SHUTOFF OIL PRESSURE SENSOR. DCAG HAS DETERMINED THAT ON AFFECTED VEHICLES, THE OIL PRESSURE SENSOR FOR CYLINDER SHUTOFF MAY LEAK. MERCEDES BENZ *SC

422049

PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE

NOISES FROM PARKING BRAKE CABLE. *TT

541897

ELECTRICAL SYSTEM

ELECTRICAL SYSTEM IN DRIVER OR FRONT PASSENGER DOOR NONFUNCTIONAL. *TT

8210266

ELECTRICAL SYSTEM

CHECK RIGHT OR LEFT LOW BEAM BULB WITHIN THE INSTRUMENT CLUSTER'S MULTIFUNCTION DISPLAY, BUT THE LOW BEAM BULB IS FUNCTIONING, AND THE RIGHT AND OR LEFT FRONT SAM HAS FAULT CODE B1630. *TT

543076

ELECTRICAL SYSTEM

INSTRUMENT CLUSTER ODOMETER VERSION CODING. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz 215 by model year
YearComplaintsRecallsInvestigationsIssue Index
2003000—
2002Viewing200—
2001100—
2000001—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.