RoadVitals

2002 Mercedes-Benz 215 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 14, 2014
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Mercedes-Benz 215, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical150.0%
  • Engine150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

ELECTRONIC KEY FAILED TO TURN IN IGNITION. DEALER SERVICE MANAGER SAID IT MAY BE IGNITION SWITCH PRONE TO FAILURE. THERE IS A SERVICE BULLETIN NUMBER : PB805711 FOR THE IGNITION SYSTEM. IN THE LIGHT OF SERIOUS GM RECALL CONTROVERSY I AM CONCERNED THAT IF IGNITION FAILURE IS OCCURRING AT START TIME, IT MAY ALSO FAIL AT RUNNING SPEED CAUSING ENGINE, AIRBAGS, BRAKES AND STEERING TO STOP WORKING. GM FAILURE SEEMS TO BE MECHANICAL AND WHILE MERCEDES SEEMS TO BE ELECTRONIC, THE EFFECT COULD BE JUST AS DISASTROUS WITH RESULTING ACCIDENTS AND DEATHS. *TR

NHTSA ID 10569239 · filed Mar 14, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

BOTH COIL PACKS DEFECTIVE, THE GARAGE TOLD ME THAT THE ONE DISINTEGRATED, AND THE OTHER COIL PACK, I SMELLED WHAT SMELLED LIKE A FIRE DURING TEST DRIVE AFTER THE FIRST COIL PACK WAS REPLACED. THE SECOND ONE WENT BAD, THEY SAID IT WAS ARCING, AND WOULD HAVE CAUSED A FIRE. ALTHOUGH, IT WAS AT A MERCEDES DEALER IN ROCHESTER NY, THEY DIDN'T OFFER TO PAY FOR THE DEFECTIVE PART. THROUGH RESEARCH ON THE INTERNET I FIND THAT THESE COIL PACKS ARE NOTORIOUS FOR GOING BAD WITH LOW MILEAGE. ONE DISINTEGRATED AND CAUSED MISFIRE, AND THE OTHER APPARENTLY CAUSED A FIRE THAT CAUSED IT TO GO BAD. *TR

NHTSA ID 10514497 · filed May 31, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .