RoadVitals

2002 Mercedes-Benz 215 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 14, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 31, 2013

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2002 Mercedes-Benz 215. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Electrical
Filed Mar 14, 2014

ELECTRONIC KEY FAILED TO TURN IN IGNITION. DEALER SERVICE MANAGER SAID IT MAY BE IGNITION SWITCH PRONE TO FAILURE. THERE IS A SERVICE BULLETIN NUMBER : PB805711 FOR THE IGNITION SYSTEM. IN THE LIGHT OF SERIOUS GM RECALL CONTROVERSY I AM CONCERNED THAT IF IGNITION FAILURE IS OCCURRING AT START TIME, IT MAY ALSO FAIL AT RUNNING SPEED CAUSING ENGINE, AIRBAGS, BRAKES AND STEERING TO STOP WORKING. GM FAILURE SEEMS TO BE MECHANICAL AND WHILE MERCEDES SEEMS TO BE ELECTRONIC, THE EFFECT COULD BE JUST AS DISASTROUS WITH RESULTING ACCIDENTS AND DEATHS. *TR

NHTSA ID
10569239
Incident
Feb 3, 2014
Mileage
85,209 mi
Engine
Filed May 31, 2013

BOTH COIL PACKS DEFECTIVE, THE GARAGE TOLD ME THAT THE ONE DISINTEGRATED, AND THE OTHER COIL PACK, I SMELLED WHAT SMELLED LIKE A FIRE DURING TEST DRIVE AFTER THE FIRST COIL PACK WAS REPLACED. THE SECOND ONE WENT BAD, THEY SAID IT WAS ARCING, AND WOULD HAVE CAUSED A FIRE. ALTHOUGH, IT WAS AT A MERCEDES DEALER IN ROCHESTER NY, THEY DIDN'T OFFER TO PAY FOR THE DEFECTIVE PART. THROUGH RESEARCH ON THE INTERNET I FIND THAT THESE COIL PACKS ARE NOTORIOUS FOR GOING BAD WITH LOW MILEAGE. ONE DISINTEGRATED AND CAUSED MISFIRE, AND THE OTHER APPARENTLY CAUSED A FIRE THAT CAUSED IT TO GO BAD. *TR

NHTSA ID
10514497
Incident
May 6, 2013
Mileage
75,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .