2019 Mercedes-Benz A 220 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Mercedes-Benz A 220, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical1022.2%
- Engine817.8%
- Fuel system613.3%
- Airbags511.1%
- Driver assistance511.1%
- Steering36.7%
- Visibility36.7%
- Suspension24.4%
- Brakes12.2%
- Other / unspecified12.2%
- Powertrain (other)12.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I have had numerous issues with my 2019 A220. At 92k mi my cylinder head had to be replaced. My check engine light came on and they said there was a cylinder head leak. At 108k miles I had to have it replaced yet again because my car lost power driving uphill when shifting between 4th and 5th gear. Now at 112k mi the check engine light came on and sure enough they need to replace all 4 ignition coils… Additionally, I have issues with my air vents. They will frequently send air out of a section I have turned off (ex. turn air on my upper body and it sends air to my feet instead). Somewhat related but whenever I turn my car off it makes a lot of strange noises on the inside of the car by my entertainment center, almost similar to a stomach grumbling/farting noises. Lastly, I’ve had issues with trying to close my windows and they’ll close fully but then drop down half an inch or so afterward.
My screens have gone black and will no longer turn on. I cannot see how much gas I have or how fast I am driving.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Thermostat failed making car over heat also sunroof failed due to cheap rolling up shade device getting stuck , when car was less than 4 years old with very little use.
Vehicle: 2019 Mercedes-Benz A220 VIN: [XXX] Dealer: Mercedes-Benz of Walnut Creek (Walnut Creek, CA) I am reporting multiple safety defects involving federally regulated systems. The vehicle has repeatedly activated emergency braking at freeway speeds without reason, posing a significant risk of collision. The brake assist warning appears frequently, and both the front and rear proximity/collision sensors display a full red warning state with continuous audible alerts. These alerts cannot be cleared without manually disabling the safety system each time the vehicle is started. One of the sensors physically detached from the vehicle. Backup and parking assist features do not function correctly, and the vehicle repeatedly shows malfunction warnings. The dealer verbally stated that a “manufacturer-covered engine repair” was needed, but would not disclose the nature of the repair or whether it relates to these safety issues. After two weeks in their possession, the dealer refused to provide written documentation of any diagnostics or repairs performed. They attempted to return the vehicle without confirming whether it is safe to operate and threatened storage fees when I requested written confirmation. These issues involve systems covered under FMVSS 101, 111, 126, and 135, including electronic stability control, braking, rear visibility, and driver-interface warnings. The failures pose a clear safety risk to the driver and other motorists. I am requesting NHTSA review these defects for potential investigation or recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
While driving the car shuts off and unable to restart. It will turn over but not remain started enough to move the vehicle. I did notice it jerk when speed was increased a few times before. Fuel pump was replaced less than a year ago according to Mercedes in Tuscaloosa Alabama. . After a certified Mercedes mechanic inspected the vehicle I was told it was the fuel pump once again. $4000+ later and I am having the same issue. Very frustrating to be stranded with my kids in the car.
The contact owns a 2019 Mercedes-Benz A220. The contact stated that while driving at an undisclosed speed, the vehicle briefly began to shake and vibrate violently, after which there was an abnormal odor inside the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the fuel injectors and the crankcase ventilation system. The contact was provided the following OBD codes; P1CEF85 and P1CE577. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 59,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Srs light on Mercedes told me no recalls
My A220 has numerous problems starting the airbag failure light comes on very often which I took in for a repair - Mercedes of downtown stated they fixed but it still has the airbag failure light appearing every now and again. The second issue that keeps happening is what I believe is a transmission failure, the first time I bought the car I noticed it kept jolting when accelerating and or going up a hill. I was quite scared because I had a ford focus that did the same thing and would die on me all the time. This A220 has the same exact jolting as my ford focus did but does not die. I kept bringing my car into Mercedes and explaining my concern, they didn't find any issues until recently when Mercedes stated it was the "battery" after they "supposedly fixed the issue, I noticed a month went by and the car continues to have the same jolting. I am extremely terrified of driving this car at this point and need assistance in having Mercedes look into this deeper.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Vehicle: 2019 Mercedes-Benz A220 VIN: [XXX] Dealer: Mercedes-Benz of Walnut Creek (Walnut Creek, CA) I am reporting multiple safety defects involving federally regulated systems. The vehicle has repeatedly activated emergency braking at freeway speeds without reason, posing a significant risk of collision. The brake assist warning appears frequently, and both the front and rear proximity/collision sensors display a full red warning state with continuous audible alerts. These alerts cannot be cleared without manually disabling the safety system each time the vehicle is started. One of the sensors physically detached from the vehicle. Backup and parking assist features do not function correctly, and the vehicle repeatedly shows malfunction warnings. The dealer verbally stated that a “manufacturer-covered engine repair” was needed, but would not disclose the nature of the repair or whether it relates to these safety issues. After two weeks in their possession, the dealer refused to provide written documentation of any diagnostics or repairs performed. They attempted to return the vehicle without confirming whether it is safe to operate and threatened storage fees when I requested written confirmation. These issues involve systems covered under FMVSS 101, 111, 126, and 135, including electronic stability control, braking, rear visibility, and driver-interface warnings. The failures pose a clear safety risk to the driver and other motorists. I am requesting NHTSA review these defects for potential investigation or recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The component or system that failed was the MBUX Hard Disk Drive (Part#: A0009062711). My car is available for inspection upon request. My safety and the safety of others were put at risk because when the MBUX Hard Disk Drive malfunctioned the following happened: 1) The defogger was spontaneously disabled hindering the driver's view of the road 2) The rear camera was spontaneously disabled while in active use of reversing the car risking hitting someone or something 3) Content from Satellite radio some of which was vulgar language would spontaneously blast through the car speaker on the highest volume causing the driver to become alarmed/distracted from the road with the inability to power off, mute or lower the volume because the volume, mute and power off button for the radio would malfunction. This incident caused me to slighty loose control of wheel because I was caught by suprise or shock of loud music or content coming through the speaker uninvited. Lastly, in the year 2021 a recall/remedy for this component was to be replaced by Mercedes Benz on other specific models. I do not understand why my vehicle was not added to the list of cars that required a remedy. I should NOT had to learn and experience similar impairments 3 years after a known issue. I should had been made aware of this defective part 3 years ago.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2019 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 21V990000 (Suspension, Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Mercedes-Benz A220. The contact stated that he received notification of NHTSA Campaign Number: 21V990000 (Steering, Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The component or system that failed was the MBUX Hard Disk Drive (Part#: A0009062711). My car is available for inspection upon request. My safety and the safety of others were put at risk because when the MBUX Hard Disk Drive malfunctioned the following happened: 1) The defogger was spontaneously disabled hindering the driver's view of the road 2) The rear camera was spontaneously disabled while in active use of reversing the car risking hitting someone or something 3) Content from Satellite radio some of which was vulgar language would spontaneously blast through the car speaker on the highest volume causing the driver to become alarmed/distracted from the road with the inability to power off, mute or lower the volume because the volume, mute and power off button for the radio would malfunction. This incident caused me to slighty loose control of wheel because I was caught by suprise or shock of loud music or content coming through the speaker uninvited. Lastly, in the year 2021 a recall/remedy for this component was to be replaced by Mercedes Benz on other specific models. I do not understand why my vehicle was not added to the list of cars that required a remedy. I should NOT had to learn and experience similar impairments 3 years after a known issue. I should had been made aware of this defective part 3 years ago.
The contact owns a 2019 Mercedes-Benz A220. The contact stated while driving approximately 30 MPH, there was a loud banging sound coming from the roof of the vehicle. The contact stated that after stopping to inspect the vehicle it was discovered that the glass sunroof had shattered. The contact stated that there was no impact to glass sunroof to cause the glass sunroof to shatter. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was approximately 28,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The contact owns a 2019 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 21V990000 (Suspension, Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Mercedes-Benz A220. The contact stated that he received notification of NHTSA Campaign Number: 21V990000 (Steering, Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Vehicle: 2019 Mercedes-Benz A220 VIN: [XXX] Dealer: Mercedes-Benz of Walnut Creek (Walnut Creek, CA) I am reporting multiple safety defects involving federally regulated systems. The vehicle has repeatedly activated emergency braking at freeway speeds without reason, posing a significant risk of collision. The brake assist warning appears frequently, and both the front and rear proximity/collision sensors display a full red warning state with continuous audible alerts. These alerts cannot be cleared without manually disabling the safety system each time the vehicle is started. One of the sensors physically detached from the vehicle. Backup and parking assist features do not function correctly, and the vehicle repeatedly shows malfunction warnings. The dealer verbally stated that a “manufacturer-covered engine repair” was needed, but would not disclose the nature of the repair or whether it relates to these safety issues. After two weeks in their possession, the dealer refused to provide written documentation of any diagnostics or repairs performed. They attempted to return the vehicle without confirming whether it is safe to operate and threatened storage fees when I requested written confirmation. These issues involve systems covered under FMVSS 101, 111, 126, and 135, including electronic stability control, braking, rear visibility, and driver-interface warnings. The failures pose a clear safety risk to the driver and other motorists. I am requesting NHTSA review these defects for potential investigation or recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
A few weeks ago, I abruptly noticed that my front right tyre pressure was lower than the rest. I went to a gas station and filled air in the tyre and all was good. I drove over 200 miles in 3 days and did not see any significant issues. After this, I didn't drive for about 3 days as I was working for home. Over these 3 days the tyres seemed to have lost pressure again! I got my types checked and turns out the wheel rims, which are manufactured by Mercedes have a crack in them. This has happened out of nowhere and for absolutely no reason at all. I did not hit anything or go over any potholes. As a certified engineer, I can attest to the fact that this is not normal, the wheel rims getting damaged before the tyres of the car are affected is not good design on the part of Mercedes. I have seen a lot of forums and a lot of people complaining about this issue and I firmly believe action needs to be taken against Mercedes to rectify this life threatening issue. Thank you.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ A220. WHILE DRIVING APPROXIMATELY 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND AND THE GEAR DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE NEUTRAL POSITION. AFTER RESTARTING THE ENGINE, THE VEHICLE WAS DRIVEN TO FLAGSHIP MOTOR CARS OF LYNNFIELD (NORTH 385 BROADWAY RTE 1, LYNNFIELD, MA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. AFTER RETRIEVING THE VEHICLE, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,344.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .